Baum Orthodontics

Excellent service. One time I needed an emergency appointment because one of the brackets on my braces became undone and was causing me great pain. The office staff was able to fit me in to their schedule within 1 hour of my initial phone call. This office is very accommodating with appointment times, they are very friendly and the wait time to be seen is always within 5 – 10 minutes of check in. The level of customer service and cleanliness at this office is OUTSTANDING!

The bad reviews are right on! When I got my braces here, I was told that follow up visits after the braces are removed would be free. And they were until they suddenly changed their policy and started charging over $ 100 for said follow ups. This is after insurance payment and I would have to pay out of pocket. I tried asking Dr. Baum of the duration of treatment left over but would get a «not much longer/​almost there» answer instead of an educated guess within a time frame from an experienced orthodontist. That is if he even managed to look and talk to you longer than five seconds before jumping to the next patient. So I just stopped going even though my treatment is incomplete. The majority of work on my teeth were done so not all is loss but on hindsight I would find a different orthodontist. And thanks to this place I still have to anyway.
Don’t be fooled by Dr G Baum’s fake concern and sales pitch during consultation like I was, when in reality he just doesn’t care and you’re just a paycheck to him.
One redeeming point is the dental assistants are nice and caring. I hope they’re compensated accordingly by Dr. Baum for filling in the void that he created.

This office is a turn-​style for braces with very infrequent oversight by the MD’s perhaps due to shear volume. Ours was a very poor experience for child and parent! No transparency in cost, especially when it came to insurance, which they balked at. When our insurance changed and learned that it should have been covered. In the end consumers and families end up paying thousands more, in this case, for poor service.
As another review noted with any Dental Office: Be careful, insist that insurance procedures such as pre Auth and fee schedules are properly followed!

I recently started my treatment at the Westchester office and have been very pleased with my experience so far.
I am wearing the Baum Orthodontic Aligners and find them to be thinner and far less noticeable than my co-worker’s Invisalign.
My doctor (Gary) has been very thorough in explaining my treatment and I love love love being able to see all of LA while getting my teeth worked on!

Yes, this is a factory. Paying for the convenience of the great location. Staff’s follow-​up is such a relief for a busy family!

Stay away. This place is a factory and Dr Gary Baum is not only annoying with his whiny voice and passive aggressive demeanor, he’s nothing more than a factory foreman. Just wait — he will give you the «bunny» talk — how your child has teeth that are easy to fix, like a bunny. 16 months it should take. 19 months later and there’s no end in site. He is way too expensive and as other reviewers noted, he’s in it for the money so it takes way too long. Also, you’ll never see him again after the first visit. Literally never. And everything will be your fault when you finally speak up — but as he and his tech staff NEVER communicate you don’t know all the things you are supposedly doing wrong. Which is why your simple-​to– fix child’s teeth suddenly take not 16 months but 27 months. The office staff is very nice but Dr Baum is sooooo unpleasant. There are a million more great orthos in the area — don’t suffer this clown.

If you were to ask me a year ago — I would have given an outstanding review based on Dr Fernandez. Today I will not refer them based on customer service. Word to the wise, don’t bother. Sorry Dr Fernandez, but your collection staff crossed the line today on a bill that was less than 25 days old!

This is a review of Dr. Bradley Baum. I had a terrible experience. After a month of having the «Baum Aligners» (basically invisalign) I came to get them changed. Dr. Baum was NOT there, and did not tell me that he would not be there and was out of the country for the next FEW WEEKS. I was given the aligners by the assistant who gave them to me told me to try them and then left to go deal with another patient. The aligners did not fit my teeth and were putting so much pressure on my teeth I couldn’t close my mouth. After waiting in pain for about ten minutes, she came back and I told her they didn’t fit. She called Dr. Fernandez who didn’t even look at my mouth and simply said well Dr. Baum left them for you. My mom had to get involved and then he offered to make me new ones (which I appreciated) but still told me that I probably wasn’t wearing them as I should be (and trust me, I have as an adult I was not forced into this). At this point I was angry, knowing the doctor wasn’t there, and I went home annoyed and cancelled my aligners. I got a call from Dr. Bradley Baum a few days later who talked to me on the phone for a half hour lecturing me that «I did not wear the aligners correctly or at all.» Are you kidding me??? Just take responsibility that you overestimated the movement of my teeth! Also, next time you go on vacation it’s common courtesy to simply say: «I won’t be here next time you come in» and introduce me to Dr. Fernandez, and say «If you have any problems Dr. Fernandez will be assisting you.»
This place is not professional and runs like a factory. Dr. Baum only cares about getting new patients and making more money.

This review is for Dr. Gary Baum and his staff at the Wilshire Office.
This is a smile-​mill that produces run-​of-​the-​mill smiles.
After the initial consultation with Dr. Baum, in which he is immensely charismatic and dutifully practices careful listening skills, his charm wears off. My initial estimated treatment time of 3 – 4 months morphed into 6 – 7 months despite my following all treatment protocols as specified. Furthermore, his «chair-​side manner» is brusk, a forced congeniality hardly conceals his obvious indifference for his customers’ (patients’?) concerns. For the high cost of treatment, I expect to be listened to, not interrupted mid-​sentence with condescending rebuttals on why my experience with his orthodontic treatment — in MY mouth — is misguided.
However, I must say, the assisting staff here are great – very professional and caring!

Office is ok, they are a little pricey and they dont offer Damon braces (self ligating) After I saw 3 other Orthos I decided I would go with someone else because of the price and also the other guy did a more detailed exam and explained everything to me. This office conviced me to get x-​rays that day and told me they could not do a thorough exam without them. The other places took pictures and did my exam without x-​rays and they explained everything to me right then and there. Im sure I will get a bill from this place soon because I dont have orthodontic coverage so Im sure my insurance wont pay for those panoramic x-​rays: (

Dr. Baum has been my orthodontist for about 3 years. After having braces as a teenager, I found that after neglecting to wear my retainers my teeth were more crooked than ever. Dr. Baum recommened using Baum Orthodontic Aligners. I thought invisalign was the only option for me, and I was relieved to find out I was wrong. With Invisalign, the dentist adheres brackets to your teeth to hold the retainers in place. I wanted the freedom to take out my retainers and not have big bumps on my teeth. The Baum Orthodontic Aligners not do use the brackets, which for me was the biggest selling point. Also, Dr. Baum is ALWAYS on time and very efficient with his appointments. I have 3 small children who came with me on almost every visit. We were in and out of the office in no time, and I didn’t feel uncomfortable bringing my kiddos with me. I now have super straight teeth and plan on using Dr. Baum for the entire family. Thank you!!!

My daughter is a current patient of Dr. Tony Fernandes and we could not be happier! He has such a terrific bedside manner! I appreciate that he listens to my daughter’s concerns and answers her questions in terms she understands. He is extremely patient with dental chickens! I have found his office staff to be friendly and efficient. And, lucky for us, offered a payment plan we could afford. I think you should give them a try! I am so glad we did!

Let me start by saying there is no better way to be distracted while someone is probing at your teeth, than watch the planes come and go out of the 10^th floor window of this office. It’s definitely a popular place as it is usually crowded (especially with grade-​school kids after school hours), but the staff works to make sure that everything is run efficiently without sacrificing politeness. I was referred to Dr. Baum from my dentist in order to correct some crowding in my lower teeth and I am definitely pleased with the results and the care that Dr. Baum provided. I actually wore invisalign and he worked with me to achieve the smile I wanted and not some preset set of teeth that looked like they belonged to someone else. The process does take years, but it was worth it. The best part was that they developed a billing arrangement that worked for me (after insurance of course), and didn’t break the bank.