Boulevard Vacuum & Sewing Company

Great service! Mom recommended this place to me. I’ve been here twice to get my vacuum filters changed.

I have a eureka canister that I use for work (cleaning houses) and I needed to replace the hose on it (nozzle broke); when I went in on a Friday they replaced the nozzle for me at a great price. That being they gave me the part and put it on for me! But I still needed to order a new one due to the connector to unit being cracked and loose. They told me they would order a new hose for me on Monday, I left a deposit and went on my way.
Ron called me on Monday and said that the part was discontinued BUT if I would bring in the unit and the hose he would see what he could do. I went in on Tuesday and Ron was GREAT!!! He fixed the connector and only charged me a nominal fee. THANK YOU, you guys have earned my business for life!!! I also had a few questions about possibly investing in a Meile canister one day and he patiently explained everything about Meile vacuums. So when I’m ready to invest in one, I’ll be buying it from Boulevard Vacuums.

I’ve had Boulevard perform maintenance on my older Hoover (s) a couple of times now. They make recommendations for repairs that are rated by scale of importance (which I find helpful). I continue to use them and will strongly consider purchasing a newer machine from them in the future. Clear and prompt call backs when I drop off a machine

These guys know vacuums and they’re reasonably priced. I brought in a frequently used 2-​year old Bissell vacuum for repair. It had a broken belt and jammed brush roller, along with a dirty filter. They clarified the parts only, then the parts and labor estimate. They gave me the choice to A) simply buy the parts and put them in myself or B) have them do it, along with a recommended cleaning of the entire inside of the vacuum. Although I could put the parts in myself in less than 5 minutes, I decided to have them do it AND clean the vacuum, as the price for the detailed cleaning was very fair. They replaced the parts, cleaned the whole interior assembly and exterior roller attachment, and took apart the motor and greased it, all for just $ 63! And with a 90-​day guarantee. The turnaround was a few days as they were very busy when I came in, but I was fine with that. The vacuum now hums like new. They also gave me good maintenance advice to further extend its life. And of course, they have a nice variety of vacuums to buy for both industrial and basic residential cleaning. The staff was friendly and very clear about my options. I definitely recommend them.

please don’t bring your vacuum here. They will clearly suck all the money they can from you. They kept trying to force things on me and charge me money.
If you LOVE getting ripped off, this is the guy to go to! (RON)
They also had a very rude and incompetent service.
They also charge for pieces that should have been covered under warranty !!!

We had an amazing experience with Antonio at Boulevard Vacuum recently. We went into the shop after doing some online research on Dyson upright vacuums and wanted to get a few more questions answered and see how it felt in hand. We called ahead to verify their hours and Antonio told us what their hours were and to ask for him when we arrived. He was immediately helpful when we arrived and started asking us what we needed. One thing that we did not see in our research was that the Dyson upright is not good for parquet and hardwood floors, but Antonio was very informative. He then proceeded to explain why a canister vacuum was more appropriate and began to show us a Miele vacuum that was the same price as the Dyson, but was much more appropriate for our needs. We tried it out and decided we wanted to do a little more research, Antonio immediately got us literature on both vacuums and said he hoped to see us again soon, never trying to push anything on us or go for a «hard sell» or up-​selling us on anything. We went out to the parking lot and did some research and from what we saw, the Miele was the superior machine for our needs and we were ready to buy. Not only did we get an amazing vacuum that exceeds our expectations, at the same price point as the Dyson we got a number of additional attachments without extra cost. We purchased a set of bags to get us started and Antonio was nice enough to throw in an extra package for us!!! I hope that our vacuum doesn’t need service for quite some time, but I look forward to utilizing Boulevard for ALL of our vacuum needs in the future and I strongly recommend them to ANYONE looking for a new vacuum!!!

I would gladly recommend BOULEVARD VACUUM for their excellent service and sales. the owner Ron and his staff Hector Antonio and Scott not only fixed my spot built vacuum but ordered me a new Shark vacuum when my older model was unavailable for parts. They gave us super super supreme price. They are the best vacuum business in Los Angeles. I super super highly recommend them they’re friendly and organized and great great great men.
Brian and Nikko Bean

Avoid this place at all cost! I brought my vacuum here and they told me the problem was the chord, which «was disconnected». I thought if the chord was off it wouldn’t be too much money. The guy Hector then told me he needed to replace a filter and that it would be a lot more money, I told him that that filter was free when I purchased the bags and he was stunned. He tried any opportunity to charge more.
He then told me he could take it to my house and we could meet up, this guy was a creep and insinuating some kind of un professional meet up. Besides being unprofessional and disrespectful he wanted to charge me $ 200 dollars for a disconnected power chord.
When I called to tell him I didn’t want their service, he was aggressive. I took it to another mechanic, he told me a piece from the engine had been broken off. So Hector broke my vacuum after I refused to be ripped off. Avoid this place!!!

Antonio did an excellent job repairing my vacuum, it looks and works like new again.
Very trustworthy, I would for sure highly recommend them.

I’ve been searching for a REPUTABLE place to take my Kirby vacuum and while this place is fairly close I will never step foot in there again. I took a vacuum there a couple of years ago (a regular Hoover) for a simple repair and when I went to pick it up (misplaced the ticket, biggest mistake ever). I was rudely told they did not have my vacuum and that I had never been there before! After getting into a loud conversation with multiple staff members it finally hit me that they were pulling scams on people — not delivering and re-​selling the vacuums. After the back and forth with them for over 30 minutes I happened to look behind the counter and low and behold there was my vacuum — it had never been touched! They sheepishly handed it to me and mumbled some excuse. I would suggest never using this company.

I went here for a warranty repair on my vacuum. Hoover gave me specific instructions that all I needed to bring in was my vacuum and serial number. Because I had registered my machine they would just look it up when the repair shop called to verify warranty. The shop refused to work on the machine until I faxed my receipt even though it was not necessary. First strike. Then they called me to tell me that I needed a new filter because mine was dirty and it would be $ 10. I informed him that it is a washable and reusable filter and I would just wash it. If I needed a new filter I would buy one on amazon for $ 2.99. He said he would inform Hoover that I refused to care for my machine according to manufacturers instructions and they would void my warranty. Okay so now he is a bully. Strike two.
I told him to just make the repair and I would inform Hoover of what is going on. Hoover said they had approved the repair and confirmed that the filter was indeed washable (as I had done many many times) and not to worry about it. 2 weeks later I called in for status on the machine and they said they wouldn’t repair it unless I bought the filter from them. I got upset at him for wasting two weeks without repairing the machine and he started yelling at me then hung up on me. strike three. I took the vacuum to A & M down the street and they repaired it quickly and with no mention of needing a new filter.
This shop can’t be trusted to be truthful and they are rude.
PS. I’m definitely not from a competitor. Anyone is welcome to contact me about this review.

I bought a vacuum sanitaire on August 2012 which includes a one year warranty two months ago the engine burned down I search on the web for sanitaire authorized dealer but decided to carry out here. the next day I make a call to make validates the guarantee the owner told me bring proof of purchase to see if I qualified. the next day they called me back to tell me. i only have 3 months of guaranty and I had to pay for the repair myself. next day I make a call to Sanitaire to make sure if my guaranty was only for 3 months or 1 year and they told me. I am on time on my guaranty. the owner said thats its not true i called back to Sanitaire to tell them whats going on with the situation. sanitaire approved the repair. back to the place I told the owner what Sanitaire said. the owner said they need to talk whit me. one of sanitare representants called the owner. the next day the owner called me back saying he approved. the repair. the owner wanted to charge me and collect the money from sanitere. the owner was rude and when i picked up my repaired vacuum. they told me. the warranty is only for 3 months. so if the warranty was for 3 months and not 1 year why did he repair for no cost. no money out of my pocket.

Shame on these people! I am not sure how they get away with the outrageous prices the have. I knew what was wrong with my vacuum cleaner (needed a new chord), and I told the man when I left it for an estimate.
He had me call the next day and I was shocked to hear their price was three times higher than all of the other places around this area. They told me it needed things my vacuum didn’t need.
I asked the owner/​manager to call me back, he didn’t. I went to pick it up and took it to
Hollywood Electric Vacuum & Sewing, they fixed it for a quarter of the price and they have parking in the back: o)

I’ve taken my vacuum here for service at least three times over the past several years. I foster 3 cats plus have my own cat, so my Bissell would very dirty from the hair, litter and dust. Boulevard has always done a great job servicing my vacuum (which I do yearly now).

Around the year 2000 I purchased a Riccar upright vacum from this company.
The machine was amazing, It was the most powerful vacum I ever owned and lasted over 11 years with only a few belt replacments.
Recently I returned it and a canister model to them and replaced them with another riccar vibrance blue model.
I couldnt be happier with the decision to stay with riccar which is made in america.
Thanks to Hector I was in and out in about 10 minutes and got a discount with my trade in’s.
Today I recieved a thank you note from them, and a cupon for repairs or parts, and to me that is awesome. Customer service is imporntant and valued by this client and I have and will still reccomend them to my friends…

i have a dyson… ’cause it’s pretty! but also because it works well.
well i’ve brought it in here for service when i don’t know i sucked up something i shouldn’t have. (with the vacuum. you pervert.) and the things that spin and the things that suck stopped spinning and sucking. it took them about a week or so to fix. it wasn’t particularly cheap… but seriously. if you buy a premium product you have to expect to sorta pay premium prices to maintain it. (do you have any idea how much it costs to get a rolex serviced!!!)
i’ve been perfectly satisfied with the service /​maintenance /​fixes they’ve done on my dyson and some other machines. it feels like a very family-​owned store which is all fine and good, i like that kind of stuff.
i do agree this place is OUT OF THE WAY. i’m a toughie from ny so the hood doesn’t bother me per se. but it’s definitely in a kind of out of the way spot. way south!
i had no qualms about this place but when i was recently looking for a carpet cleaner machine and saw one here, when i dropped off my vac to be fixed, a very nice guy told me why i should buy model x of such and such carpet cleaner. then when i went to pick up my vac, a different guy told me what carpet cleaner machine i should avoid (which was exactly the one the first guy told me to buy…) saying that it was made of cheap plastic that would break and that i should buy such and such more expensive model.
that soured me a little because if model x is such a bad machine — why are you selling it in the first place?! i felt like i was being played. anyway… i’d never just buy some major machine because the guy in the store is telling me to buy it! i always do my research, that’s what the inter web is for right?! but i really thought, why did one guy tell me buy this, why did another guy tell me don’t buy this… etc etc etc.
anywayshows… the service they did on my dyson was fine and good. they are an authorized service center for major high-​end brands (miele, dyson, electrolux… and your basic hoover!). they know what they’re doing when they fix something so drop off your broken vac and rest assured they will fix it.

We purchased a Miele vacuum and got great customer service and assistance. They have a great selection and can speak knowledgeably about all the brands and models they carry. It’s not the fanciest location or store, but they know their business.

The Vacuum shop also has new vacuums for sale, which I have lusted for, over for years. Everytime I’ve taken my Kenmore in I’ve always asked about the new vacuums. The new ones look cool but have been pretty expensive. At no time have any of the staff attempted to pressure me into buying one. They are alsways very patient with my kenmore.
Finally, this last time, I asked about the new vacuums. Lo and behold, they were on sale. I bought one. I compared the price to similar items on amazon. Believe it or not, the vacuum at the bricks-​and-​mortar shop was $ 200 cheaper!
I also got to pay California some much needed sales tax, a win-​win for everyone, no?

I brought in my 4 month old vacuum for a tune-​up. I went to pick it up and the serial number was stripped off the vacuum. When I used it, it smelled like it was used in a hotel. When vacuuming, the motor would turn off and on. This never happened to my vacuum.
This is what I think happened. The owner, swapped vacuums and gave me an older model that was used to clean hotels. He had to cover himself so he stripped of the model and serial number, never thinking I would know, but I did.
I immediately called Hoover and told them what happened. They did NOTHING to the dealer, but they did send me a new vacuum.
Boulevard Vaccum is run my a very nasty white-​haired man and he is caustic/​toxic. Do your self a favor if you ever want to get your vacuum back alive, take it somewhere else.

I was referred to Boulevard Vacuum thru the warranty dept at Eureka for my broken Eureka Enviro Steamer. I have used them before for my Hoover vacuum and replacement parts., so I was happy to be referred to a neighborhood business.
The owner laughed at me for buying this unit on Ebay. Refused to service it under warranty because he said Eureka doesn’t cover things purchased on Ebay. I asked why would Eureka refer me to a service business after I explained where, when and from whom I bought it. He laughed at me again. He spoke to me like a used car salesman whose word of honor means nothing.
I called the dealer from where I purchased it and I also called Eureka back explaining the situation. They were both horrified at this misinformation and the way a customer was handled. Eureka is filing a complaint on my behalf.
I want to note that the rest of the staff have always been so courteous and NICE. I think it was just such a shock to have the owner of the business treat me like a leper because I purchased a unit on Ebay.
Also note that Eureka DOES cover new units under A FULL ONE YEAR WARRANTY.
What a jerk.