Burke Williams Beyond The Spa

This spa is amazing everyone is so friendly and helpful. The nail room is beautiful and their steam pedicures are the best. I was able to relax and enjoy every moment.

Love the salon — I’ve had the pleasure of having 3 separate stylists; each have treated my hair with care and have always created a winning look!

PROS:
Great service. RICK’s massage was amazing, especially foot massage. MARTA’s facial– touch of angel. I enjoyed my favorite steam room and juice of course in lobby to cool down.
CONS: Men’s Jacuzzi: I learned staff has a break room behind the wall, so you can hear talking. Another thing is staff door slamming each time they go inside their room and come back. Ugh.

This is the fourth Burke Williams I’ve been to (Santa Monica, Pasadena, & Orange) and the Woodland Hills location is hands down the nicest location. Elena & Luna are great massage therapists. I’ve also gotten a few facials from BW. Amazing spa! I am also a member; their memberships are worth it!

This is the only BW I’ve been to and I haven’t exactly had a long career of being fancy like dis so I have no other basis to rate this on, therefore, 5 stars! From what I hear though, this location is considered glaringly bright compared to the Galleria where its nice and cave-​like without much daylight. I’m definitely more of a vampire in terms of sunlight preferences but for now, I am happy here.
Got a 6 month membership as a birthday gift and am loving it. You can roll over your month service and get a massage + facial in the same visit every other month, instead of picking one service per month. This means feeling even MORE pampered. Their nail salon is now open and it looks absolutely regal.
Marta was an amazing esthetician.
Kristin was a great massage therapist although I can’t remember it much because we gabbed away the whole time. Oops. Sometimes ya just need a friend ya know…*tumbleweed*
Very lovely experience. Bring cash and leave at least a 20% tip if you were happy with your services (it goes into an envelope at the front reception desk).

Fantastic alternative to the brooding, dim variations around town. Don’t get me wrong — I do love the smaller Burke outposts in Pasadena and Sherman Oaks, but the WH location is a far departure from the usual design and aesthetic elements. While the Martha’s Vineyard theme here is more airy and light in feel when you walk around the inner sanctum (which is definitely by far the largest in square foot space), the treatment options are just as wonderful as anywhere else.
Ask for Samantha if you’re in a need of a masseuse who expertly incorporates a therapeutic bent into her massage method. Her penetrating hands deeply engage the muscles thoroughly but not in a way that makes you wonder if you’ve earned some light bruising days after. She also performs trigger point, deep tissue, and reflexology treatments, all with a focus more on rehabilitating injuries and aches than on simple relaxation. This is why I loved her — for taking the knots and pains out of my gentle but strained neck. Perhaps the most valuable part of her treatment as a masseuse is her allowance for customization for each client. And, my favourite thing is that you can expect no steady wave of idle chitchat, which is a pet peeve for me. Just a quick check-​in mid-​way to see how her deft pressure is and away to blissland you go… I’ll definitely be back for her hands.
The rest of the spa? Ultra-​clean, chic and calm. The added jacuzzi means I can soak away my stresses without the constant whining I often find & hear at other Burke locations. Here, the chit-​chatty Cathys can keep their goss’ sessions in the outside jacuzzi while the introvert in me can laze away at the starry lit ceiling of the quiet jacuzzi. The amenities? On point. The fruit? Fresh as can be. The parking? Easy breezy.
No complaints. For once… I know ;)

Today was my second time visiting the WH Burke Williams. I booked a massage appt with Kasra based on a call-​out in one of the other reviews, and he was great! Probably the best massage I have had and will be requesting him again. Jessica was the esthetician for my (first) facial and I really appreciated the detailed consultation she provided for my particular skin needs and departed with hydrated, glowing skin. She was great as well and will probably be a repeat too.
I haven’t been to other Burke Williams locations but I would agree that it would be nice if there were more dark private areas. Barely anyone sits out in the garden room; it’s wide open and there is no privacy at all. Which, if you’re lounging around in nothing but a robe wth messed up hair, no makeup, etc. I don’t really want the 20+ people walking through on their way to the locker room or massages to be witness to that. That’s why I hold back a star.

My wife and I wanted to treat ourselves to a little relaxation for our anniversary so we booked two spa treatments at the woodland hills location. During my massage i noticed my therapist was uncomfortable with me. I feel as if she should have removed herself and gotten a different therapist. As i went through the massage I asked my wife did you enjoy your treatment? She said she Loved it why? I told her it was way below what this place represents.
Im pushing 60 years of age and know what Burke williams represents and this is not it.
Did not want to make a big deal about it as my wife really enjoyed her visit. The next day i get a call from Burke Williams stating that I’m no longer allowed to return to this location as my therapist accused me of wanting a happy ending… I said what!!! I told the lady over the phone how dare you accuse me of such bull shit. I called back and told management to address this and had no one called me back. I feel hurt, sad and ripped off. When you go to a Burke Williams you should get nothing but the best. Instead they have low class therapists. If this is how this company treats their customers good luck in Calabasas, I was looking forward to making this a good getaway for RnR. I called to complain, left 4 messages and was told someone will return my call. I have not received one phone call and it has been over 5 days.
P. S. I’m still awaiting a call to resolve this horrible accusation.

Burke Williams Woodland Hills is a welcome addition to the BW family. I wanted to get a massage on New Years Day to start the year of right. While I normally go to Pasadena or Sherman Oaks both locations were not excepting reservations on New Years Day. Pasadena was closed due to the Rose Bowl Parade and Sherman Oaks was completely booked. I was hesitant to go to the Woodland Hills location because the reviews I have read were not the best but I have to say I had an amazing experience from start to finish.
When I arrived I was greeted by Garret who was above and beyond pleasant. He was also the one who checked me out at the end and I have to say he made the process a breeze. He was kind courteous and took the time to make me feel welcome being my first time there.
The amenities themselves while yes, a little small, were really nice. Someone in a review had mentioned the temperature was a bit on the cold side but every room I visited was perfect temperature to me. The ambience was great and they even had complimentary champagne being served as well as someone walking around with delicious bite sized snacks.
My massage was booked with Allison and she was absolutely great. She took the time to ask a few questions in the beginning and then let me relax the rest of the time. I would highly recommend her!
My only complaints about this location is the lack of a quiet room or anywhere to really lie down or sit that is not a co-​ed environment. While the garden room is lovely I did not want to be in a bright room after my massage. I wanted to chill and relax. The other down side is parking. I had called before I went to ask about parking and /​or validation. I was told that everything on level two was free parking when visiting the spa. I reiterated that I planned on staying a bit and I was reassured that it was free for the entire time that I was there. When I left I did have to pay a dollar to exit the garage. Not a big deal at all but the reason I called prior was to have that information and it would have been nice if it was correct. Other than that I will definitely visit this new location again.

Good location. Im new to this area. The Manager is on the floor and ready to assist everyone!

I wish I could of wrote a 5 star review as I’m a spa freak and love relaxing and spas but my experience here was terrible thay made me feel like a criminal and made me embarrassed and didn’t even do anything about it my Faceial was great but the facility’s or not relaxing way to bright in there no where to sit privately or to take a nap freezing in there before I left I had to go in Sunna with all my cloths on just to warm up I’ll stick with the four seasons and burke Williams in Santa Monica is better This doesn’t even feel like a spa

It was my very first time getting a massage so my two girlfriends had brought me here to treat me a spa day. I must say I am so glad we came to this location. Everything was amazing! The decoration was fabulous and not to mention their service was just phenomenal. My masseuses name was Gina I believe and she was incredible. I am in awe of this place and I plan on returning for my future spa services to this location.

We usually go to the Sherman Oaks location but decided to try this one out since it’s actually closer. Park on the second floor and its located right in the middle. Ambiance was still very relaxing although much brighter than the Sherman Oaks location. Amenities include steam room which is pretty spacious, sauna, a quiet room jacuzzi and a more social jacuzzi. Wish the jacuzzi area had some chairs to lounge so you can jump in and out. If you haven’t been to a Burke Williams spa you are missing out. Sign up to get email specials or become a member and get some great deals.

I live down the street and had a child free morning so decided to try this location instead of going to my usual Sherman oaks.
The reason why I’m not giving this a 5 stars is because when I came in the lady that was helping me all of a sudden started to help someone while I was getting my id and then I had to wait, after she was done she asked if it was my first time and I said yes so she said she would give me a walk through.
As she was giving me a walk through it seemed she was in a rush and didn’t explain well how the closet door worked… But
KASRA was my massage therapist and I was so pleased with him! He is one of the best I’ve had at Burke Williams. I will request him again my next visit.
I liked the décor change up, it’s very clean, bright feel to it.

I have been going to Burke williams about ten plus years now out in Sherman oaks. Always loved everything about them, woodland hills is awesome and only reason not five stars was 2 reasons. One being the ambience is great but a little to bright for a relaxation atmosphere and two being that the women’s jacuzzi has a star lit ceiling with a darker feel to it, don’t understand why he gentlemen are not offered that. But staff and place real clean and nice

I like this place. While it’s not a ‘my heart is on fire and I’m in love’ type of reaction, I do like it and I will go back since it is so very close to me.
It’s at The Village at Topanga, which can be crazy busy and has a much maligned parking system. I’ve never had any difficulty. In the parking structure, you get one hour free and Burke Williams will validate for two hours.
Everyone working at the facility is very kind and attempts to be helpful. The place itself is a bit small. I wish they would’ve used more of the space on some of the actual spa amenities rather than on the sitting/​relaxing areas. The jacuzzi, spa, and sauna areas feel a bit small and, on a busy day, I can see how the areas may not be that relaxing. That being said, the Garden Room, one of the sitting/​relaxing areas is beautiful!
I had a great experience at the Blow Dry Bar with Monique. She took tons of time to make sure my hair looked great. I didn’t have as great of an experience with my facialist; it felt more like a mini-​massage treatment rather than one focusing on products for my skin. It wasn’t a bad facial, but it wasn’t a good one, either. I might check out some reviews to see if certain aestheticians are recommended before I plan on booking another facial in the future; if not, back to Four Seasons for me.
While this is a bit nit-​picky on my part, I do wish there was some variety with the tea that is available (it seems as if it’s just the tea of the day) and perhaps something in the way of protein for snacks (only a couple types of fruit). Of course, they’re not a restaurant, but if one is having a spa day, it is tough to be fully relaxed if one is starving! Maybe have the option for guests to order something from one of the nearby places, or something.
Overall, this is a nice place to meet up with a friend to relax for an afternoon. Maybe with periodic specials (not just for members), I might even go more frequently. For full-​on relaxation and more amenities, I’m going to continue to go to the Four Seasons in Westlake. For a therapeutic, muscle-​work massage, I’m going to continue to go to Take Care Massage. But, for nearby relaxation and a little blow out afterwards, Burke Williams, I’m coming your way!

Best facial ever! This was my first visit to a Burke Williams and last Friday I had the anti-​aging facial with esthetician Jennifer and plan to return again next month with the same esthetician. Both the products used and Jennifers’ «touch» made for a relaxing and rejuvenating 75-​minutes. My skin never felt so smooth — even the next day. Next month I will definitely allow enough time to also use Burke Williams spa facilities such as the jacuzzi and blow out. I like the products so much I purchased the cleanser, scrub, and lip conditioner. Also, found a gift there for my Mom’s birthday. While the experience was a bit more expensive than I’m used to spending, in this case, I feel I got what I paid for.
Was disappointed they weren’t set up for manis/​pedis as I love to combine a pedicure with a facial on the same visit. The front desk said after the first of the year they would be offering this service. Fingers crossed.

I’m a big fan of the one in Santa Monica. However due to a busy schedule and commute i usually go to the one in Sherman Oaks. Glad they opened the one here near work. So convenient. I do have to say that there are some amenities that are really redundant, such as the blow out bar and the garden room. I don’t like it because it is pretty much not like the quiet room. However, I love the staff., they are very pleasant and it is such a comfy little spa. Wish it was a tad bit bigger. But I would definitely come again. Especially in the evening!

I really hate to write a negative review about a Burke Williams location. I love BW. I’ve been a member for almost 5 years. I’ve given them at least 2 appointments/​month for the last 5 years. That’s a ton of money I could have spent elsewhere, but I chose to stick to BW because it’s the same spa experience, the same spa quality, and the same professionalism every single time. This location — it’s not great. It’s not even close to being average.
Yes, I understand this location is meant to be more of a «Hamptons» feel with the seashells, the trickling waterfalls, the brightness and large windows, etc. Don’t get me wrong, it’s beautiful, but the staff… no. They’ve been open for about 4 – 5 weeks now, so why are they still having trouble managing staff, restocking shelves, making sure all 5 showers work (like, why were two of the five showers «temporarily out of service»?!), keeping designated «whisper» areas quiet, etc.
There’s a portion of the flooring in the women’s spa area that’s uneven (it’s like one of those wide speed bumps in the road). Make sure you watch where you walk! It’s also VERY cold in the women’s spa area. I know it’s a new building, but dang, the air conditioner isn’t comfortable at 65 degrees when you’re basically naked and sitting in a robe.
The jacuzzi spa area that’s supposed to be for «people who don’t wish to make conversation» was full of loud women. I couldn’t even look at the cute stars that were on the ceiling in that room.
My 80 minute deep tissue massage the the absolute worst I’ve ever had. I would have been 1,000% happier going to a crappy $ 20 foot massage location! My masseuse didn’t apply pressure like I asked her to (mind you, this was a deep tissue massage, and it literally felt like I was putting moisturizer on my skin after getting out of the shower — um, hello?! where is the deep tissue in this «massage»!?) To make matters worse, she was throwing the bottle of lotion onto the bed, between my legs after she put lotion in her hands. At first I thought it was just once, but then it was happening more and more often. Uhh, don’t you have a holster for that bottle you’re not supposed to be throwing at me? There’s a reason why I only ever get the 80 minute massages — because I’m at BW to RELAX. I felt like the masseuse was rushing through the massage — so much that she didn’t touch my left leg. She slathered lotion onto my right leg, and it wasn’t even massaged. At that point, I was so annoyed and furious that I told myself I would stand my ground and not pay for this half-​assed «massage.» I mean, she didn’t bother to turn down the lights — it was SO bright inside the room!
I spoke with the «Manager of the Day» and told me I still had to pay for the massage. So, I used my monthly BW credit, plus credit from the previous month, and I still had to pay $ 20 out of pocket. To make matters worse, he offered me a voucher to the Custom Blend Bar (a $ 45 value) — uhh, thanks? He told me to expect a call from the General Manager the following business day. I’m still waiting for that phone call…
This location is on the 2^nd floor. You might get lost as the signage isn’t very clear/​visible. Additionally, the main Burke Williams sign and entrance is mostly obstructed by a lot of tall, potted plants, and the entrance doors face the parking structure. Even if you make sure to get your parking ticket validated, you’ll still have to pay a fee for parking in the structure — that’s annoying… what’s the point of validation?
I literally can’t with this location.

Hello everybody! My name is Margo and I am a Massage Therapist at (surprise!) the one and only gorgeousBurke Williams, Woodland Hills. First of all, I would like to personally introduce myself to you and secondly, invite you to visit our brand new location. For your convenience, please allow me to offer you my work hours. I am available Sundays 9 – 3 pm, Mondays, Tuesdays, and Wednesdays 10 – 3 pm. I give a great firm Pure Relaxation Massage and strong Deep Tissue for more of a focused, therapeutic session. I cannot wait to meet you and be able to say face to face, «Hello, I’m Margo and I’ll be your therapist today.»