Carasoin Day Spa & Skin Clinic

The ladies at Carasoin Day Spa & Skin Clinic were absolutely amazing, I had Aoife helping me and I was a first timer at getting a Brazilian and they made me feel so comfortable and welcomed when I got there. I would highly recommend this place to everyone and anyone who is looking for a place to get any kind of waxing done.

Seriously the best spa experience that I’ve ever had! Customer service is impeccable and the whole experience was absolutely delightful. I will be back :)

Best place ever! My skin has been its best since I started coming here. Amazing products, services and people! Thankful for this cozy little spot for all my skincare needs.

When I arrived I was greeted in the entrance by the friendly owners, for my first ever facial!
For the facial Jodi has the gentlest hands and a calming energy that sent me almost to sleep.
I had the première facial and shoulder massage, full oxygen infusion with customized serum, starting with a double cleanse and exfoliate.
Loved Jodi’s soft spoken manner, she is sweet and knowledgeable. After the facial I drank a cup of tea in the entrance lounge, and chatted to the owners. Will come back regularly now for Jodi’s gentle facial treatment and the relaxing vibes of Carasoin

This has been a long overdue review. I went to this place last year, and let me tell you, they know the word customer service. I met Tom and Lena, the owners, and what an experience!!! I had a facial, and having been a former aesthetician, I’m very picky and know the difference between a great facial and a so-​so facial. I critique technique and products they use. They use Luzern, isun, and another line that I can not recall. All skin care lines they use are excellent and really deliver results. The aesthetician did a wonderful job, and I’m very happy with the results. Overall it was a positive experience. They passed my test. If you are looking for a great overall experience, try this place out.

I have been coming to Carasoin Day Spa for years now and have always had such an amazing experience. Lena is the Facial queen and I have recommended numerous friends to her. Their treatments and products on offer are the crème de la crème. They also sell gift certificates, so it’s also been a savior to purchase these for last minute birthday pressies! The website is really easy to use and I love the fact that the gift card packages can be personalized with your own message, and shipped overnight, for FREE! Can’t speak highly enough of this place. I look forward to every visit here.

Another beautiful experience at Carasoin. My facial was with Nicholle and it was AMAZING. My skin has never felt or looked better. And the owner, Tom, was a pleasure as always. Seriously book an appointment. It will make your day. :)

Carasoin is a great little spa tucked in busy Robertson Blvd., the spa experience you get is both very satisfying as well as personal, leaving you with a one-​of-​a-​kind glorious experience. I give my 5 stars heartily! When my face began to feel the strains of a warm summer and an overindulgence of coffee, I knew I needed a skin pampering, so when my sister decided to have a facial at Carasoin, I tagged along. I’m not one of those ladies, who can have facials regularly (unfortunately!) so I choose the place carefully when my budget permits me.
First off, Tom greeted us with the warmest, friendliest smile. The spa is furnished very elegantly. It has the usual product displays but done so very subtlety. The focus is on the client, so it has sumptuous chairs, fluffy pillows and soothing music in the background. Lena came out and whisked me off to the treatment room.
Lena started off with a brief consultation and suggested a treatment based on the current condition of my skin. I absolutely agreed on the Essential facial; I needed a boost of moisture and oxygen on my face. She also suggested OmniLux photo therapy, which I thoroughly agreed. Aside from the cleaning and hydrating, I knew I needed a lift.
Lena is a master in her craft. She is quiet and efficient, she feathers her fingers along your face, her massage soothing and relaxing, the scent from the organic product she uses were wonderful and transports you to an otherworldly reality. I felt completely relaxed and completely content, enjoying every second of the treatment.
When finally she said, «it’s done», I absolutely did not want the treatment to end. I was already planning in my head when I can come back next! Can’t recommend Carasoin enough. It’s a little jewel amidst all the profusion of spas in Los Angeles and we are so lucky, to have these transports from London move to LA to do wonders on our thirsty, moisture starved skins. Thanks Tom and Lena!

The owner tried to trick me!
I called to question the $ 5 shipping fee for a gift card because the website said there was complimentary UPS Shipping. Tom, the owner of this place, called me back 20 minutes later saying it used to be free «USPS» shipping and I must have read the website wrong. In the time before calling me back, he had gone in and CHANGED the website description. Luckily, I still had the page open and took a screenshot. I was trying to buy a $ 300 gift card for my mother. Looks like I’ll take my business elsewhere.
Five bucks is not a big deal, but the fact that the owner tried to trick me is total B.S.
I don’t like liars.

I don’t really review except for really great or really poor experiences. In this case the service was fantastic. This place is an absolute must for pampering and skin rejuvenation! Customer service is beyond exceptional. My skin looks and feels fantastic. No annoying up sells, they give it to you straight and fair, with lovely samples of the natural products they use. The facilities are clean and relaxing. The therapist seems to be an expert at her craft. Tom and Kaelee (the therapist) are the absolute best. I would recommend to anyone. I will be back. Parking is valet in the garage so bring money for a tip, the spa also validates a portion of the parking fee. It was worth the drive in my opinion, I loved the experience! My face is ready for graduation photos for sure, thanks again. :)

I absolutely love this place! 5 star rating for sure! Tom, who must run the place, is the BEST! Seriously, he is so welcoming and is a miracle worker with scheduling. I always know that no matter what he will do his best to get me in and make sure that I am happy.
Their products and services are some of the best I’ve tried in LA. My skin always looks so much better after I leave.

If you want the best facial of your life make an appointment immediately to see Nicholle. She is adorable, knows her stuff, and gets your skin in tip top shape. You can truly see and feel the difference. Tom is a doll as well! This establishment provides the services and atmosphere of the highest end of spas but the staff is kind, sweet, and doesn’t show a single drop of snobbery that you often find at LA spas.

If you’re even debating Carasoin, you should pick up the phone immediately– because appointments these days go fast my Unilocal friends!
I discovered this place about a year ago, and I would legit feast on ramen noodles for a week if I had to choose between eating & or getting a service here.
For starters, Tom & Lena are incredible. I’ve hung out way too much in their lobby talking Tom’s ear off & I can honestly say they treat every single person who walks through the door like their business depends on it, customer or not. Tom is like your best friend & therapist wrapped into one adorable British package. He’s one of the most resourceful, down-​to-​earth people I’ve met in LA. Lena, his wife, is an absolute doll– so warm, sweet & according to my Mom the best facialist she’s ever been to in her 55 years.
Nicholle has always done my facials and massages. I’ve been to every high end hotel spa in LA & I will personally guarantee that she’s one of the VERY BEST in this city. Her touch will remove every ounce of tension in your body (this coming from a stressed out lawyer hunched over the computer all damn day). She’s personable, super knowledgeable about the body & goes above & beyond like you rarely see in the service industry.
In my opinion, their prices are surprisingly low for a high-​end spa on Robertson. So– do yourself a favor– this is the best money you’ll spend in Los Angeles.

This spa is quaint and oh so personal. I had a Primer Skin Facial and is definitely well worth the price. My skin was so smooth. I promise you it glowed for a week. Not only do they focus on your specific type of skin but they also perform a mini hand or foot massage of your choice while your mask sets. I would definitely recommend this place. I definitely will be visiting frequently to keep my pores refreshed from all the SoCal smog :)

Let me just say Kaelee is HANDS DOWN the BEST facialist I have ever been too and I’ve been to alot. I hadn’t had a facial in awhile and I went on here to check it out the reviews and I saw all of the 5 Star Reviews and went just based on those almost wanting them to be wrong. Let me just say this, after my 1^st visit if I could give them 10 Stars I would as they exceeded the 5 Star Reviews and my very high expectations I had before I walked in. Tom is one of the more pleasant people I’ve ever met in my life and Kaelee’s social skills put you so at ease even if you want to talk to her during her facial you’ll fall asleep her touch is SO soothing. The spa is SUPER CLEAN, quiet and very relaxing. 5 minutes into your facial you’ll be in a completely different world and when you wake up you’ll look and feel 10 years younger. If you need a facial please book one now as they are AWESOME!!!
Earl

The incredible service at Carasoin starts before you even walk in the door.. . literally. I could not find the place and Tom came outside to flag me down. I was then offered my beverage of choice and browsed through a book (not a magazine) from their large and rare selection.
My facial/​oxygen treatment, body scrub and massage was with Kaelee and the massage therapist (I forget her name). It started on time and after explaining my treatments, they answered several questions I had. The facial was amazing and Kaelee took the time to customize my treatments to my skin’s needs. Everything I had done left my skin feeling relaxed, polished, and overall amazing!
I’ve already made my next appointment.

Loved it.
I got the extended facial with Kaelee a week ago. The experience was incredibly relaxing (just what I needed) and amazing. Kaelee asked me what I wanted her to focus on/​what my problem areas were before we started and my results showed that she paid attention to my concerns and more. I’m writing this review exactly a week later and my skin is still in great condition. Additionally, I just came home from a trip to find a sweet ‘Thank You’ card waiting for me.
Which leads me to comment on the great customer service they have. I met both owners, Tom and Lena, while I was at the salon and they are the sweetest. Like I wish I could hang out at Carasoin all day getting facials and having tea time with them.
I will definitely be back! I highly recommend Kaelee and Carasoin!

Will never go anywhere else! Everyone from start to finish was so warm and welcoming and completely knowledgable in the field of skin care. They even worked with my crazy schedule and stayed late for my appointment. I work in customer service and wish I could get my staff up to par with these guys! Never felt pressured to buy any product or pushed into any additional services, they just wanted to make sure you had the best experience possible and left feeling great, which I did!
I did the lightening facial with the stem-​cell add on, and OMG was it amazing! Nicole had magical hands and the stem cells made me feel lifted, tightened, and beaming for the entire week following the service!
Thank you for all you guys do here, it truly is refreshing to see such care and concern for your customers!

Tom was my first point of contact on the phone when I called for an appointment while I was visiting LA. Wow is he ever a soft spoken pleasant gentleman! I was in the neighborhood shopping and decided to pop in for a brochure and he happily greeted me and remembered that I had called earlier. He took the time to ask me what my skin issues were and explained to me that the Premier Facial with Stem Cell add on is spectacular and really yields great results. Ahhh! I wish I lived here so I could get the maximum benefits of this treatment.

Okay… So I have been planning to write this review for a while.
And I am in no way a professional critic so here it goes…
Carasoin is absolutely 100% the best day spa I have ever been to (and I have been to quite a few)
There are a million reasons why this statement is true, but I will just give you my top five for now…
1. THE STAFF!
Carasoin staff honestly goes above and beyond. Everything from a small chocolate heart on your pillow to a hand written thank you card sent in the mail.
(Which by the way I only mentioned was I worked and received a thank you card at my office, which means they took the time to look up my office and send the card!!! WOW what service!)
2 THE STAFF!!!
Tom and Lena the owners are AMAZING!!!‘
Tom is honestly THE BEST at what he does… (Just one example… I emailed over a picture of my current products and he went over with me all of the ingredients and what they are in layman’s terms)
3. THE STAFF!!!
Jessica gave me my facial and it was amazing!!! She went over everything step by step explained to me what she was using and why. The most relaxing facial I have ever had.
I was having a really bad breakout when I made my appointment with Carasoin and since my appointment and using the products my skin is a million times clearer! I have not had one breakout since my visit!!!
4. The Staff!
So having gone to quite a few day spas I was hesitant at the end of my facial for that walk up to the counter were you are pushed products/​memberships etc. etc. Well I walk about to the counter and Tom asked me how my facial went… I told him AMAZING and instead of the membership speech that I was prepared for he instead offered to validate my parking and a piece of chocolate or a cup of tea to go! WOW again what service, then Jessica walked out with a small bag of all the products she used on me, she said here I want you to try these at home and see how your skin improves… I said ok well how much is the «Sample bag» she said nothing! I want you to try the products at home and make sure they work well with your skin… I want you to see the improvements and decide if you would like to purchase the full size or if you want more samples! Wow this just blew me away again!
5. Did I Mention the Staff!
Can’t wait for my appointment this Tuesday!!!
Thank you Carasoin