Chinese Healing Institute

Ever have an urgent need for an acupuncturist? My son, an aspiring football player injured his knee (for the third time), after an extensive period of rehab; 2 weeks prior to summer practice. We needed a miracle. I read a review that said this guy knows his «voodoo», so we went to see him. He said he could reduce the swelling 80% in 3 visits, he was back on the field in 4 and has returned to his active lifestyle. It seemed expensive but compared to the manner with which western medicine would have treated the same ailment we got off cheap.

Unethical Billing
I made an appointment with Dr. Yi Pan on a recommendation from a friend. When I arrived it was Dr. Xu who greeted me. I asked about Dr. Yi Pan and was told they were a team. So, given no alternative, I started my appointment with the other acupuncturist. The information given and needling was fine. There was only one heat lamp in the room and she switched it on saying, «infrared lamp.» She came in later and did some massage — we didn’t discuss this, she just began and it seemed to help my shoulder. She asked me to sit up and said, «Here, i will put these earseeds in your ear– good for acupressure points.» None of this was unfamiliar to me — when I got to the front desk, however, I was told «$ 338.» I asked for a bill and was told I couldn’t have one there. It could be emailed to me. The fee seemed very steep but I paid it and just left feeling like something unpleasant had just happened.
When I saw the bill later online I saw that there was a $ 25 charge for the lamp (!) and a $ 25 charge for the earseeds. There were additional charges for the massage and the capsules given. I was very turned off by the way the billing was handled. Zero communication was given and there was therefore no option to ask for my treatment to be administered a different way. I certainly would not have agreed to an additional $ 25 charge on ear-​seeds which are sold in packets of 100 on Amazon and cost $ 3.50. Better communication will certainly improve their client relationships.

Dr. Pan has got the good voodoo, seriously. He’s not the cheapest in town, but everything I’ve ever gone there for has been fixed within 3 visits. I can’t say that about any other Chinese medicine clinic in town. Love this guy! And if you are more comfortable seeing a female doctor his wife is equally awesome!!!