Computer Palace

Extremely knowledgeable, patient, and helpful staff. Repairs are quick and the rates are honest. You can tell they are passionate about the work they do; their longevity is no mystery.
Grateful to have such a dependable local resource for computer services!

Brought in my 2012 Macbook Pro to update the memory. I tried to do it at home but there was a screw that wouldn’t come off. These guys are great! They managed to remove the screw and replace the memory during my lunch break. Do yourself a favor and give these guys a go, they’re really friendly and good at what they do. Reasonably priced as well. Would definitely use them again.

Horrible, horrible experience.
On the advice of a friend, we took two laptops and an iPad there on July 3^rd. They all needed new screens and mine also needed hinges. We took two other tablets, but they told us they couldn’t fix those.
They told me two weeks because of the holiday/​When I called them on July 20^th, the lady put me on hold and came back to tell me they will be finished that day. Ummm… right. I knew that meant «we forgot all about you after you left a 4200 deposit and we’re going to rush through it now.» I told her to take their time and I would be there on Wednesday (two days). But they obviously rushed it anyway.
The iPad looked good for about three days and then the screen broke in the exact same spot.
My computer seemed to open properly, but when I turned it on — I still had only ¾ of a screen… exactly as it was when I gave it to them. And, less than two months later, the new hinges are broken WORSE than when I took it in to them. In fact, my screen now hangs there and I need a monitor.
My son’s screen was fixed correctly (AMAZING, I know), but his battery, which was perfectly fine when we took it there and is not user serviceable, was complete junk and he needs to keep it plugged in ALL the time. Moreover, there was suddenly a new problem which caused his computer to take over 30 minutes to start up every time and we had to reinstall the OS.
Making matters worse is that we drove over 100 miles (twice) to go there because my friend recommended them so highly. What a horrible waste of over $ 400.
Never again.

Yes, totally a 5 star experience. What makes the business stellar, is the fact that they would rather make less money in the short term, in order to have a long term customer – not that common an attitude these days.
I am very tech savvy when it comes to Apple products, but I needed to have Windows running on one of my computers since I have a new CNC machine with software that is Windows only, and I haven’t touched a PC in 20 years. Fred solved my problem, after listening to what I needed. He showed me several desktop PC’s which were well priced, but suggested I could just run Windows with Bootcamp, on the Mac Mini I had brought it for repair. That saved me several hundred dollars.
I did my best to install Windows, but hit a snag. When I called Fred, he said to bring it in, and for a very modest fee, he put the Windows 7 Pro I had purchased onto my Mini. I wish I had just had him do this in the first place.
This experience made me a loyal customer, and I have been telling friends about what a positive experience I had at Computer Palace.

I called to get a quote for selling a monitor. It was a fair price. When I went it, I apparently was in correct in the size of the monitor, and was offered a lower price. It was a very smooth and easy transaction, and would recommend!

Computer Palace is terrific! I have been their customer for years, have purchased numerous computers form them, and have enjoyed their great prices and fantastic service. I am particularly impressed with CP’s service staff that are extremely responsive and have been able to resolve many of our IT problems instantly and over the telephone. Navid, Jeff, and the whole team at CP has been great and I look forward to working with them for many years to come. **Highly Recommended**

This place ROCKS! I have never had things explained to me so easily when speaking about any form of technology. When I brought in my MacBook Pro in I thought that I was going to lose everything. He simply told me not to worry and let him take care of it. After a brief explanation of what he needed to do in order to help out– he told me the price. I GLADLY ACCEPTED. Reasonable pricing on top of GREAT SERVICE. Can’t beat it. 2 days later… My computer works better and most importantly– I didn’t lose a single file. THANKS AGAIN FRED!!! You’re the man!

It’s sometimes hard to find honorable business owners who do the job right and don’t charge an arm an a leg. With this place, I feel I have. Took my son’s laptop and later my office PC; and in both instances had a great experience. The viruses on my office PC were removed and the AC Adapter and screen were replaced on the laptop without scaring us into buying a new expensive unit or overcharging us. Highly recommend and believe me, recommendations from me are hard to come by!

My computer couldn’t connect to the internet no matter what I did. I was connected but nothing was loading. I work from home and had so much work to do and desperately needed the internet. It was Saturday morning. I had to find someone to fix my laptop and quick! I reached Fred who was so professional and kind. I told him my predicament and he was able to get a tech for me same day! He conference us all together to go over the issue and advised his tech would be out in an hour. Jeff arrived right on time. Very professional. Found and fixed the problem and even ran a virus check for me.
Aside from the professionalism, I felt they really cared. I do accounting and personal lifestyle management and small business work from my home and not only will I be using Computer Palace for myself but will recommend them to my clients as my preferred vendor for IT.

When my computer crashed, I did as well. Through several recommendations all pointing to Computer Palace, I paid them a visit.
They not only repaired my computer, it’s now functioning better than ever. Navid and Fred are true professionals and artists at their craft. They’re also the real deal and extremely reasonably priced. Extremely honest, and fair. Am grateful and thankful to them for the restoration as is my sanity. Highly recommend without reservation!!!

I have an early 2009 24 inch iMac. I took it to Computer Palace on a Saturday, Fred called me later the same day with diagnostic results, basically I needed a new hard drive. My machine was ready by Tuesday morning for $ 200 bucks. My computer is running optimally and I have NO complaints. I feel like I received fair, honest and speedy service.

I was not getting reception in certain areas of my house. Navid explained the possibilities on the phone and sent his technician. His technician was honest, efficient, and professional. Would absolutely recommend them.

Great service, great product and great price, so glad I found this place. Navid provided very good service.

Nice place! These guys are professionals. They repaired my laptop quick and now it’s like a new one. I recommend this place if you have any problems with your computer or laptop.

When I took my MacBook pro to the Mac store for repair they told me that my computer was «vintage» & that I might as well get a WHOLE NEW MAC because the hard drive had to be replaced. This would end up costing about $ 800 … Hearing this convinced me to find a second opinion, luckily I found the Computer Palace… My Mac book ended up needing a new video chip, costing about $ 130. I would recommend this place to everyone, especially Mac users who aren’t ready to shell out the dough for repairs.

Very kind and fair business. Would do business with them again.

I’ve been going to them for years and I love their services. They are personable and helpful!

I’m a small business owner and I needed to get a couple of computers for my new employees. Initially, I contacted a friend of a friend who gave me a quote and then disappeared on me. I had also been referred to Navid at Computer Palace by the IT person at my former job. When I contacted Navid, he was extremely attentive to my needs and saved me money as compared to the initial quote and setup that I was recommended. Even better, I was able to pick up the machines that day and was quickly up and running. I’m a fan of Computer Palace.

Fred, Thank you SO MUCH for taking such good care of my mac. It runs like new!
Every experience I have had with them has been smooth and out of their way accommodating. These guys know their stuff and they actually allow you to keep your arms and legs — they are more than fair in their pricing!

Recently there was an accident in my family… My MacBook Pro took a tumble and my screen was shattered from the outside in… I burst into tears and figured that nothing would be salvaged and I would have to buy a whole new laptop. Macbook Pros are not cheap folks… Neither are their parts.
I called several different places to try and get an idea of how much it would cost… and then finally after bringing it over to Macmall and being quoted at nearly $ 1000 for repair, I started contemplating about buying the part myself and searching for youtube videos/​friends who might be able to do it for me. Coming back from the Macmall, I stopped at the red light at Santa Monica and Corinth Ave and noticed a small little shop that said they were an accredited business and repaired both PCs and Macs. I thought what the hell… I might as well…
To my delight, not only did they quote me at a price less than half of what Macmall wanted charge me, but he was honest and helpful. Together we devised a plan to help me save money. He mentioned that he would pull the dent out of the front panel of my laptop and that would save me the most money on parts. I wasn’t sure if my hard drive had been affected in the fall or my DVD player, he said he would take a look and call me if anything was wrong. He called me when it was ready for pick up 4 days later.
Not only did they do a great job, but he showed me what they did, presented my old parts to show what they had replaced and why (and asked if i wanted to keep or have them recycled-​which they would take care of, gave me some advice on maintenance, and sent me on my way at the same price that he quoted me on. They never tried to upsell me on anything, give me some bullshit story about me needing a new DVD player (it sounded a little loud, but was otherwise still in working order which he pointed out).
Honest. Fast. Dependable. Cheap.
Support the local community and check this place out! From now on, I will go here for all my computer issues and will tell my friends to do the same. Ask for the owner, Fred…
AND their diagnostic is $ 45 which is cheaper than both Macmall and BestBuy… and that fee also goes towards the cost of your repair. Awesome.