Crown Home Center

well it has been a little over two years sense we had them put a new roof on our house we went from a roof that looked bad to a roof that works bad every time it rains it leaks at the ridge cap got them too send someone out a couple of times to try and fix it the first time i was up there noticed they had overlapped the ridge cap past the overlap line meaning it was installed wrong they removed and reinstalled mostly same peaces problem still not fixed every time we call when we can get thru they say they will send someone too fix it no show last three or four times we called don’t trust there guarantee

I get calls from the POMONA HOME CENTER and this sounds like the exact same SCAM! I get calls from them multiple times a week! They call and ask for my step-​mom and when I tell them she died they say «yea right. I’ll call back at a later time» then when i tell them not to call again they hang up on me. Every time they call I tell them to stop calling and they hang up on me mid-​sentence. I’ve looked them up online and they aren’t listed. I’ve added my number to the do not call registry and they continue to call. I’ve tried calling one of the many fake numbers they call from and only to receive a notice from my phone company that the number is no longer in service. I’ve also filed complaints with the FCC. This is a SCAM! I believe they got my step-mom’s information from one of the booths at the LA COUNTY FAIR or one of they home shows there. Do not believe any of the positive reviews. They are not real. This is not a real company.

This business is a horrid! They have people that call daily asking for every in family including relatives that have been dead for a decade! When you ask to be on their do not call list they say ok and then call again the next day! Please avoid working with people like this. When they say they have a local office in your city and ask them for the address they hang up! These people are not the kind that anyone would want to work with!!!
I also left a message with Ben H. the supposed owner of the company that posts the same exact comment to anyone that complains. He seems to have voicemail on. His employee said the number he posted is not his direct number but was quite willing to give his direct line. I think these people must be embarrassed to work there. They continue to call us and act like we asked them to call us and how nice we were to them in the past. This is part of the script these people read!

As many others have already complained here, the telemarketing arm of this company is non-​stop. They call from blocked numbers, and identify themselves as the ‘Home Center’, and offer home repair services. Each time I tell them no thanks, and to stop calling me. Sometimes they call back WITHIN an hour from the same number to sell me again. I have filed a complaint against them to the DoNotCall registry, so hopefully if enough of these complaints happen, they will get prosecuted and fined. Oh, and if you block their number, they simply call you back from a different one, so, there is no escaping from the Home Center (cue the scary music soundtrack). Quite simply, not sure how this company gets any business using such techniques.

I couldn’t get it to do less than one star. Of course the financing was declined — I told you and the other guy that it would be — that I had all the credit I could get — Oren, remember telling me about the «programs» and other things and that I wouldn’t have to «pay» anything — it would get stuffed into my property taxes. I even offered to show you my recent credit reports and I TOLD YOU that I already owed too much on every credit card and there was no way anyone would give me more credit. If only you had shut up and listened to me. Now with this credit being declined it is another black mark on my credit report — that was ANOTHER reason for the credit being declined — too many inquires — so thank you for screwing up my credit more when I told you repeatedly that it would be declined. I did call the bank and tried to explain the situation and ASKED THEM TO DECLINE IT. But since the application hadn’t gotten into their system — they couldn’t help me and I told them I had cancelled the «contract» or whatever it was — since you never gave me a copy — and I told you I had a copier — but the other guy in your double team scam works to keep you distracted with his cell phone videos of people saying how great you guys are. How about you hire me to be one of your paid actors on the cell phone videos?

Absolute horrible company. Receive not only multiple calls a week from there telemarketing team despite telling them to remove me from there list but there people have the audacity to be rude after I ask. Already reported them twice to the FCC and will continue to do so every single time they call. Hope to hear in the news about them getting finned for blatantly breaking the law.

This company calls my house 4x a day and when I ask them to stop they tell me to shut up or hang up when I ask for a manager so if you are on a NATIONAL DO NOT CALL LIST like I am, you can get them fined by filing a complaint to FCC. Here is how.
If you receive a telephone solicitation that you think violates any of the FCC rules, you can file a complaint with the FCC. The FCC can issue warning citations and impose fines against companies violating or suspected of violating the do-​not-​call rules, but does not award individual damages.
Filing a complaint
You have multiple options for filing a complaint with the FCC:
File a complaint online
By phone: 1−888-CALL-FCC (1−888−225−5322); TTY: 1−888-TELL-FCC (1−888−835−5322)
By mail (please include include your name, address, contact information and as much detail about your complaint as possible):
Federal Communications Commission
Consumer and Governmental Affairs Bureau
Consumer Inquiries and Complaints Division
445 12^th Street, S.W.
Washington, DC 20 554

This company continuously calls my home phone number (a land line) and demands to speak with a «Mrs. Garcia». We recently acquired this land line number and «Mrs. Garcia» is apparently the previous owner of the number. I have told them countless times that they have the wrong number and please remove me from their list.
Today was the last straw… I answered and they asked to speak with Mrs. Garcia and I proceeded to give them the same ol’ speech. Then the man got irate with me saying they will NOT stop calling me because I keep calling the (um, no WTF?!?). That they know I am Mrs. Garcia and they have my address. I was pissed… I told them I am not who they think and if this is a threat then I am calling the cops and a lawyer.
He hung up.
I am filing a complaint with the FTC and they better not call back.

We are so sorry that you are unhappy with our telemarketers, what a load !! I’m wondering now after receiving another obnoxious call if they are just in business to irritate people. After telling the caller three times to not call me, he continued to ask how my roof was? What ??? Can’t imagine letting these people in my home !

I have also asked them to stop calling and would never used them especially after the reviews I have read, plus I would not use someone who I have not been referred to. Today the lady called me a racist because I said I have asked you people repeatedly to take my number off their list, nice!

We recently had this company pain today exterior of our house. We just want to say that they did a very good job, they were so detailed that I was surprised to see how picky they were.
They showed up every morning in time and did a marvelous job on our property.
We are super happy
Thanks guys

I have asked them dozens of times to put me on their internal Do Not Call list, but I still get calls several times a week. Therefore, I have reported them to the FTC. You can, too, by filling out the complaint form here:

THIS COMPANY USES COLD-​CALLING TELEMARKETERS! THEY WILL NOT STOP CALLING ME SEVERAL TIMES A WEEK! I will NEVER use this company, or any others they run. You might consider doing the same. If this review disappears, it’s because if a company advertises with Unilocal, they can pay $ 200 and have a bad review removed. This is true, told to my friend by a Unilocal sales person.

This company is a complete rip off and we will be filing a lawsuit against them for fraud. My 80 year old mother who lives in Rialto, CA, received calls from them on several occasions before deciding to have someone come out and give her an estimate on repairing her sunroom as she has had a leak when it rains. They told her it would be $ 7000 as the roof need replacing.
They performed the work in March 2014. When the rains came later in the year, the sunroom still leaked. She contacted her salesperson, Oren Hassidim, and he had someone come out to repair the leak supposedly. The very next rain, it leaked again and again someone was sent out to repair the leak a second time assuring her it was repaired and wouldnt leak. The very next rain, it was leaking again.
She told me she tried to call them again but could not get a return call. So, I decided to get involved. I called and was able to get the project manager there, Peter is his first name, in early December and he assured me someone would be out the following day to correct the problem. No one showed up or called. I called and left Peter 3 voicemails after that and he has not returned my call.
The funniest thing is, on Jan 13, Crown called my mother by chance on another telemarketing attempt to solicit business, not realizing she was a customer they defrauded. When she realized who it was, she explained she was unable to get a hold of anyone and they passed her call on to a project manager named Miranda, who was very apologetic and promised someone would come out and get it right. They set an appointment for Jan 15^th. Of course, no one showed up again or called.
My niece called Crown on Jan 16^th, spoke with Peter who said he had no idea who Miranda was and that he had a million jobs on his desk and couldnt get to all of them. He said he would TRY to call next week to schedule another appointment for someone to come out.
I will be contacting a lawyer for my mother as Crown probably wont call or show up again, and we will try to recoup some of the money she has wasted using them. Avoid them at all costs!!! Poor work and even horrible customer service.

after telling them NO every month for more than two years… I have to say I would NEVER use this company, even if my roof feel in

These people… a Black guy, call a couple times a week at least. I have told him I would never hire a company from a cold call but they call anyway. Just minutes ago it was «we are working in your area and want to give you an estimate». Yeah sure. Obviously the FTC could care less and the phone company is the same… obviously I am not the first to complain about this company. Of course I am on the Do Not Call list which is quite apparently a joke.

After finally answering the phone after numerous calls, I listened to the caller’s sales
pitch before hanging up on him. Unfortunately I was drawn into his sales pitch and agreed to have someone stop by, (their always in the neighborhood) convinced me to
just get a quote since I wanted to do something with my kitchen anyway.
Wrong, once you let them in your house, you know they will do anything to convince you to use their services. They even have happy clients showing the work they did for them on an IPad. Maybe there was some type of deal they made with them to convince future clients they were the best. Well, Oren, who is related to the owner and is a field supervisor along with their designer who was quite charming and believable, he even called his wife and children saying goodnight to their dad since it was getting late and they spent a couple of hours trying to be soooooo helpful in getting this to work for me. I thought that maybe this might work. FAST FORWARD —
So, I went ahead and gave them a deposit check for $ 1,000 which I didn’t think was
outrageous for the work they were going to do. Can you believe it. Anyway, I slept on
it and of course had decided that I wasn’t going to go through with it. Called Oren the
next morning and cancelled since you have 3 days to cancel. Here’s the bad part,
they went ahead and cashed the check. Isn’t that a felony?
So, whenever you have a weak moment and there isn’t anyone at the time with you
to make such huge decisions, don’t do it, no matter how good it sounds. Think
before you act.
These guys know the routine and how to get around every angle to keep you in the game. STAY AWAY. THEIR THIEVES!!!

Over the past few months I have gotten weekly calls from these people. I’ve asked them repeatedly to remove me from their calling list, and have reminded them that I am on the National Do Not Call Registry. That just causes them to hang up, only to call again a couple days later. Today I arrived home to find out that they had called my home twice today (one time yesterday).
Today I filed a formal complaint with the Federal Trade Commission — you can do this via the Registry website.
I have several friends who suffer these phone calls, and a couple of them have solved the problem — with contractors — by arranging appointments with these people, but send them to an address other than their own. In one case the salesperson arrived at a home that was under construction, another friend gave them the address of a home which had been abandoned and was going through foreclosure. Both ended up getting very angry phone calls, but fair is fair. If you’re going to waste my time, I’m going to waste yours. Oh… in both cases, the calls stopped.
So now that I’ve filed my formal complaint with the FTC, I’m off to canvas my area for the perfect «bogus address» that I’ll use the next time these clowns call me.

Absolute crooks. Keeps calling and if you look at scam reports, they should be in prison for what they do to people and won’t quite calling.
My dad had them calling (he can’t seem to hang up on people) and they kept pressuring him to allow them to come buy for an estimate on fixing up the house. I finally answered the phone and told them if they send a rep over to be sure he has insurance as he would leave in an ambulance.
So they finally stopped calling him but now they are calling me. I am always out but they call and don’t leave a message.
Oh and the one 5 star report here is obviously them trying to rank up. It’s a fake!

This is in response to Michelle’s phone call this morning from Crown Home Center. I do not appreciate your repeated phone calls and your hanging up on me when I ask you to remove me from your calling list. I do not know why anyone would want to do business with a company who is so rude before even getting your business.
A little help for you who are tired of the telemarketers. Crown gets phone numbers from Lowe’s if you have done business with or purchased from Lowe’s and given your phone number. I have been plagued with calls from building and construction companies since earlier this year when I made a large purchase from Lowe’s. Up to 4 or 5 calls a day — including Crown. And no matter how many times I requested DNC I was ignored, harassed, hung up on, etc. It took me this long to figure out the Lowe’s connection, but after talking directly to Lowe’s almost a month ago and asking about this connection and asking to be put on their own do-​not-​call list, almost all of these phone calls have completely stopped. Except Crown of course.
I think this is a very poor customer service strategy on Lowe’s part and these companies — like Crown Home Center — are a very poor reflection on Lowe’s. I would have to say, however, that Lowe’s customer service was very professional, kind and responsive in my discussions with them and I so appreciate the fact that these calls have stopped.