Cycle Depot

Awesome place! Great customer service! The mechanics know what they are doing and have always treated my motorcycle as if it was theirs! Philbert the service manager was straight forward with me and didn’t sugar coat me and explained what he was going to do to the bike! Julian the mechanic was awesome as well he got me in and out in no time! Much cheaper and faster than going to the stealership that’s for sure!

TO WHOMEVER READ MY POST ABOUT MY 2006 r1 that I bought from cycle depot and that I called scammers and criminals :
I have to apologize for being quick in judgment, I made quick accusations without actually consulting the owner Tommy first.
I ended up contacting him and he was totally unaware and shocked for what happened.
He was extremely apologetic and not just that. He offered to take the bike back and give me back all the money I payed and spent on it (which is very admirable) or to pay for all the repairs needed at the store of my choice .
So Tommy ended up being a person of integrity and ethics and I feel awful for having accused him and his establishment without first consulting him.
I highly recommend cycle depot and Tommy.
And again I apologize for all the readers that read my nasty comment.
My bad.

Had a front tire not staying sealed from an install they did several weeks ago. Turns out the tire was the culprit. They replaced with a different tire and didn’t charge me labor!
So fast work and really friendly techs. Couldn’t have asked for a better customer service experience!

Wednesday morning my scooter died while I was wrapping up grocery shopping at TJ’s. Dead battery, no kick-​start, so I wheeled it over to Cycle Depot. Phil the Service Manager greeted me, and proceeded to help me immediately. I left the 125cc PCH Lance for a day, thinking I’d have this wrapped up by Monday. Low and behold my curiosity got the best of me, and I called Friday morning, just to hear that they went ahead and fixed my issue, and will only be charging me the diagnoses fee (Which I was super greatful for, as my knowledge in this field is limited). Anyways, I walked over, checked out the scooter, got more information and even followed a recommendation by their friendly and knowledgeable scooter mechanic and service manager. Got a battery charger from friendly parts dept., got a jump and took the scooter home! Will definitely be coming back here, not b/​c I have to get some more on this scoot fixed, but just for my heavy opinion that this place knows their stuff and are honest & friendly. Something LA needs more of, imo. Thanks Cycle Depot!

I use to LOVE this place!!! Recently took my BMS Chelsea 150 as it would not start. The mechanics are still on Point!!! But the prices have gone up and they charge a $ 90 Diagnosis fee just to look at it! Alot of places do that, but if you get the work done there… that fee gets absorbed into the final repair bill instead of being an extra charge. In my case I went for a jump start. Turned out I had a blown fuse. It took over an hour to get a mechanic to fix it cause I refused to pay an extra $ 90 bucks to diagnose why it would not start as I knew it was the battery. To me the fuse and the battery are the same thing. A simple 5 minute fix. Phil later called me and explained that the $ 90 fee would have been lowered to $ 10 once they found out it was something simple. I appreciated the call… But it was too late as that was the most traumatic experience I have ever had at a scooter mechanic. I was 15 miles form home and stranded and felt like they were extorting me cause they knew I had no choice but to pay the diagnosis fee or push my scooter back home to West Hollywood. Great mechanics, but I don’t like the way they do business. I have no problem paying someone to diagnose a major scooter problem, but I can’t wrap my head around paying someone to diagnose that I have a blown fuse… LOL As for the mechanics they are on point and Solid… plus I appreciated the call from Phil… so I will give them 3 stars instead of 1, but I still won’t be going back.

Friendly and helpful people. They took time to look at my bike and sell me the parts I needed to tune it up myself. I saw a variety of bikes being worked on and it was a mellow atmosphere with every customer being helped out efficiently.

Both Shop and Store customer service is outstanding! They are quick to answer any questions that I have. Best shop in two by far!

Attitude wise, they’re good, but the workmanship is questionable, I’m just glad I’m still alive to be able to write this review.
I brought my GB500 for a tune up, brakes and new tires, the bike was rough when I brought it in and I just wanted it road safe and rideable. They told me it would take quite awhile to get it done and I was fine with that. They finally get the bike done and it’s rideable.
So yesterday I take a leisurely ride up Chantry flats and on the way down, I touch the rear brake and theres a loud crunch sound and wobble. I immediately stop, turn around and look for metal pieces from the bike. Apparently whoever worked on my bike did not reinstall the cotter pin on the nut that’s attached to the brake stop, so the nut backed out and fell off, which in turn made the entire brake hub to rotate and snap the brake rods, arms and with that force, snap the brake lever back and broke off a piece from the foot pegs. When I called them to let them know, Ryan who I spoke with, just said ‘glad you didn’t get hurt’ and hung up on me. BTW they were the ones who installed the rear tire and rear brake pads, they were the only ones to take off the rear wheel.
I feel with their negligence, they put my life in danger. It’s unfortunate since customer service wise, they’re nice, but mechanically will probably put your life in danger if you trust them to work on your motorcycle. As a rider and with all the hazards on the road, the least of your worry should be trusting your local mechanic…

This place is awesome, they helped me repair my track bike after I had a low side for cheaper than anywhere else I priced shop, it was done in a fast and timely manner with no issues. I never write reviews but theses guys just surprised me so much. They say cheap isn’t always best so I had my doubts, but after dealing with them they were the lowest price and the best! Thanks again guys.

I’ve always had good experiences here. The mechanics and staff are friendly, knowledgeable, and competent. And, if you don’t happen to know much about motorcycle repair (which is why you brought your motorcycle in, right), they won’t talk down to you. They will patiently explain things to you in plain terms you can understand.

Took my 2006 Honda Shadow Sabre to get its 8K service, along with a rear tire install. I dropped it off the previous night so that the bike could be in their shop first thing in the morning. I received a call the following around 3 saying that it was ready to go. Driving it home I noticed that they tighten a few things such a loose mirror I had. They also lubed up my kickstand, thus making it more smooth. The rear tire was balanced well and feels well on the road. I will definitely return to Cycle Depot for further maintenance. Thanks, guys.

I will start off by saying that Cycle Depot has a great sales staff. They are always pleasant to deal with it. I get what I need for a good price and usually within a day or two. If this review was based on the sales staff alone, It would be an easy 5 stars!
My issue is with the older Hispanic tech. I just spent hundreds of dollars reassembling a front wheel for a rare vintage motorcycle and this guy starts attacking it with a screwdriver and hammer! Instead of using the proper tools or weights, this guy grabs a flathead screwdriver and hammer and starts hammering away at my brand new custom-​made wheel. When that doesn’t work, he decides its a good idea to use the edge of my ALUMINUM rim as a fulcrum to gain leverage to remove a lousy wheel weight!
All you had to do was pull out a pair of wheel weight pliers and Presto! There’s a reason wheel weight pliers have rubber pads on them, its so you don’t gouge the rim with a screwdriver and hammer. All this and I still got charged $ 30 for the labor.
I’m sorry, but that just ruined it for me. I thought I’d found my go-​to local bike shop, but it looks like I’ll be going elsewhere anytime anybody other than me needs to touch my bike.

My chain was a tad loose and having a 100 mile ride today thought I should get around to adjusting it. Go out to the carport where I’d been staying a few days in nearby Highland Park and what do you know… someone had made off with the few tools I had brought along with me to do this simple job. So, what to do? Remembered reading about this place here on Unilocal and so I rolled in for this simple service.
I was greeted by a few friendly faces, they took my customer info, mentioned I could use some tires, gave me an estimate for the tires, and I was on my way in oh, under 15 minutes from start to finish. The work area looked well organized and neat but also well used and greasy, which in my experience means busy which imo means good. I asked that they not clean /​lube the chain because I was in a hurry and it usually takes me several minutes because I can be obsessive about it. But seems they did anyway, and covered it with a black, greasy muck. I use a teflon based dry lube myself, but that’s ok. It was still fast and for all I care, «lube is lube» when it comes down to it.
Inside the shop where they ring you up they are well stocked with riding gear from gloves to jackets to helmets and goggles, and I witnessed some first class customer service going down as a guy interested in a piece of higher end riding gear apparently thought this place is run like ebay and was trying to negotiate a price, although already given a price. I mean, do you go to Macy’s and negotiate a price? How about the grocery store? But he was treated with courtesy and respect, regardless. And with more patience than I have, I tell you that. Hey dude… buy cheaper gear! Or get it somewhere else. But please!
So, I grabbed my quote for new tires and before I left the tech said «hey, I modified your rear foot pedal for you, ok?» I thought ‘you did WHAT!?’ Then I asked ‘modified my foot pedal?’ He pointed, I looked down, and I smiled and said ‘thanks.’ Seems I had dropped my bike in the carport a few months back and bent the rear brake lever in more than a little. Guy took note while doing my chain and straightened it right out. Which is a little thing, but a big thing, too. And I appreciate that sort of attention to detail, and the consideration to do something about it.

This place is a great shop for any kind of motorcycle. They have the best mechanic in the planet. Ask for Daniel. I’ve known him for years and would not let anyone else work on any of my bikes.
Cycle Depot has great prices and they also price match competitors. They can pretty much special order in anything that you need. Parts, tires, gear. They can get it all.
I like smaller shops like this because you get to know people on a first name basis and always feel taken care of. Don’t get me wrong places like Bert’s Mega Mall are like a toy store to buy new bikes or look at new merchandise but if you can save $ and help out the neighborhood shop at the same time, why not.
If you’re looking for a custom used bike ask Daniel, they have bikes for sale there and also offer to sell a motorcycle for you on consignment for a very fair fee. Check them out! They kick ass.

This place is great. I used to go to Cycle Depot many years ago but switched to a different shop for reasons having nothing to do with their service (cos, seriously, I like Cycle Depot).
Anyway, I walked in today to browse, maybe buy a couple things off my list since I just bought a new bike after not having one for a couple years. I was greeted almost immediately after entering the yard. The guy that greeted me was friendly and we chatted about my rear wheel a little. After a minute I walked into the showroom and was again, immediately greeted, by John behind the parts counter. John had a smile and seemed happy to be there and happy to help. I told him I was just gonna browse for a bit and I’d let him know what I needed in a minute or so. After a couple minutes a girl behind behind the counter was friendly and asked if I needed anything. Seriously, great customer service here. I talked to John about my bike and told him the kinda things I was looking for. He was familiar with my bike model and offered suggestions. I asked about helmets and he let me try one on and spoke in length about what makes an expensive helmet expensive. He knew what he was talking about and when I told him I was gonna need more time to research helmets he said, «You shouldn’t rush a helmet purchase. They can be expensive and you’re gonna wear it everyday. Lemme know when you’re ready and we’ll get you the right helmet.»
That’s how you run a shop, folks.
I left without buying anything for now. John reached out for a handshake and I told him I’d see him again soon. I will definitely be using Cycle Depot for my bike needs from now on.

Got my bike serviced and ordered a new helmet, Bluetooth, and extra goodies… Great guys, knowledgable and helped me with everything I needed! Oh, and great prices! If they didn’t have it, they ordered it for me…

Awesome guys!
Honest people, made my bike’s service really fast and well done!
Every single person of cycle depot is cool
Loved it!

I wouldn’t say I’m a frequent visitor to Cycle Depot in Eagle Rock. The last time I visit CD was when I still had my Kawi ZX-​10r a few years ago.
This time around, Ervin the service personnel punched my home number in and I was still in their system! Score!
I needed to have a new rear Dunlop Q3 installed on my Ducati Streetfighter and I called Mr. Tommy (one of the co-​owners) and asked if they were able to work on DUCs and if they had availability first thing this morning (Tuesday). I rode my bike in first thing this morning as they opened and the guys at CD were all helpful and had smiles on their faces as they actually wanted to be at work and work on bikes.
My tire installation and balance took about 45 mins. They charged an hour of worth of labor (since I had the new Dunlop Q3 rear with me). The service guys even changed a left turn signal for me free of charge!
All in all a very good experience. CD has a full garage and pretty much can work on any bike (I’d call them up first if you have doubts), they have a nice little parts department where the young gal (I think her name was Jill) will help you look for tires, helmets, clothing/​gear and aftermarket parts. Mr. Tommy even came in and greeted me and said hello and all. What a nice group of guys and gal at Cycle Depot.
I was able to sit and watch them install my rear tire with ease. I’m headed back to CD next week to get some new CRG levers. Trust Tommy, Ervin, Jill and the fellows at CD, they know how to run a shop. I trusted them with my Ducati, why wouldn’t you? I’ll definitely be back be a frequent customer of CD after today’s visit!

This place has really great customer service. I have been coming here for the past year for all the parts I need and will continue to come for as long as I am in the area and have a scooter. The staff is friendly and they always go above and beyond to help you out. I’ve never brought my bike in for service, just because I haven’t had to yet, but I wouldn’t hesitate.

Good guys helped me out in a pinch. My tire had a nail in it, and they tried to patch it. When they took my tire off, the mechanics took the time to show me how the previous shop didn’t install correctly, I watch them try to get it filled up, to no success, I had to get a new tire. Luckily they had the exact same tire in stock. They did not really bill me any extra time because the wheel was already off, and the rate they charged for the tire was exactly the same as I had paid for it elsewhere, which was nice to know, they don’t overcharge on tires. The mechanic invited me into the shop to show me exactly what was going on, serviced my chain, checked the brakes, we went over oil, I had questions about sprocket lifespan etc. All questions answered. The shop is unfortunately a bit out of the way for me, but these will be the guys I take my yamaha to on the east side.
Thanks again.