DMV

Wow! Had quite an experience on my visit to this so called state agency. While we’re waiting for our # to be called, a mid aged gentlemen decides to take a pic of the place. But as soon as that happens, an employee from inside the cubicles yells at him like a moron telling him, «sir do not take a picture of me»! He then calls robo cop to confiscate the poor man’s cell phone. Wanna be CHP makes him erase the pic that threatens the national security I guess. As for me, the fat ass black girl with the Afro makes me get a new # just because I forgot the lic plates that I was going to turn in, back in my car that was parked in front. She refused to give me two minutes to go get them. I’m not saying all, but because of her, my perception of DMV continues to be a very negative one.

Took my behind The Wheel test passed. Hispanic lady was very nice. I like this DMV then the others. I would recommend this DMV than others for any Type of reason

This DMV i have to say is just a little bit better than the rest of Los Angeles county DMVs. Its usual to deal with rude employees, complete disregard to your problems, enormous, humongous lines that take like 3 hours to get somewhere and some time when you get when you think you needed, they tell you that you are in a wrong line! Anyway, my experience in this DMV was better than my previous trips and I must say that is was not too bad. at all. Appointment line only took about 30 min for me to get to driver license window and staff was much nicer than in Ventura. I will definitely go here next time

Fast service even though I was a bit late to my appt. And super nice staff both at the desk and in the testing room. Never had such a fluid experience at any DMV in both LA & OC.

It was a really quick trip. Got taken care of much quicker than i would in the dmv’s in the San Fernando valley.

I chose this DMV because of a great rating from Unilocal.Went there today at 8 am with no appointment. The line was moving along fast. I was able to get out of there in 30 minutes! They did have a good system here. The employees were nice and friendly. I will definitely come back to this DMV next time around. Good job!

I usually go to the one located in Glendale but since this location is 15 mins from me I went here.
I set an appointment online to replace my lost drivers license. It had a different line from the non appointment people but it looked like it didn’t make a huge difference… just saying.
I waited literally 35 mins tops for everything to be completed including taking a new photo which wasn’t necessary but they let me. They were super nice, made short but sweet conversations with 3 different people that helped me. Only complaint (4 stars not 5) is when they announce «your number» and what window to go to, you can barely hear it. I had to move to another seat to hear and see my number on the small screen.
Also the sliding doors to this place makes this loud and annoying sound when it opens and closes another reason why I wanted to move to another seat.
Other than that I definitely recommend this DMV.

This lace has Really really bad customer service
No joke the worst customer service !!
I came in with a bill of sale dated 2015** and the lady wrote me off saying I need anew one because she sees the 2015 as 2016, wtfffffff you know what the f I have to do to get a new bill of sale cause of your misreading???
Thannnnnn the lady up front is so rude

Unfriendly staff, starting with the man at the front desk (the person who gives out the number) in a rude manner he told me he wasn’t gonna give me a number if I didn’t write down my SS# with no manners he’s chewing gum like crazy! The other person that helped me at the window not friendly also. They should start with a «Hi! How can I help you?» They should be be send to a school to learn manners. DMV should have «professional, friendly ready to help staff. The only good thing about it… I was out in about 30 minutes, that’s why I give it a 2*

When have you ever heard someone say «I love this DMV!»…never. Until now.
I drove a bit further to go there because it had great reviews. I arrived 15 min before they opened (usually I would go 1.5−2 hrs early because if not you are there a min of 3 hrs but I woke up late and braced for the worst). The parking lot was empty.
I get into a line of about 10 people… What… and they had already passed out paperwork people needed to facilitate less wait and more efficiency. Again, WHAT! VERY organized. I have been to DMV’s in Weho, Hollywood, Van Nuys and several and Florida and this was unheard of. When I go inside to my second contact (1.5 min after they opened) she was not warm and fuzzy but guess what… I said «Hi, good morning, how are you?!» and she smiled and responded kindly and positive.
Yes, we know the DMV is not the nicest people but many don’t exactly try to shift the situating either. I was given a ticket and told to wait. which I did… a whole of FIVE min. I got Luis. Luis was so nice! And I had one of those situations that annoying to them and they frown upon and he was super nice and understanding. He was social, friendly, sorted out my both my license and ID and sent me off to photos… which I waited… another 2 min.
All in all I was there for 35 min and inside for 20. Amazing. I almost did not want to post to let people know about this place but they deserve it.
To the people who gave this DMV 1 star because they waited 3 hours. Wake-​up call: Its probably your own fault. If you rolled out of bed at 10 and dragged yourself in at 11 then guess what: You will have a line and wait though lunchtime, so you are lucky if you get out in 3 hrs, which btw, would be the min normal time anywhere else.
Its easy:
Never go to a DMV on a Monday or Friday
Never go the last week of the month
Get there BEFORE they open or early (not near lunch time.)
Its simple (tues-​thurs in the first 3 weeks of the month)

Had really good experiences every time I go. The wait is usually an hour or less. If you go in the mornings I’m sure you’re out of there within 30 mins. I’ve even come here around 3 and managed to get out by 4. The parking can get a little frustrating but it’s nothing but a 5 min wait
I would definitely go here if you don’t have an appt and would like to walk in for something.

I been here two days in a row between 3:00 pm and 4:00 pm and it’s been very fast even without making an appointment. Good dmv to go to!

Get an appointment and in and out in ten minutes. Great customer service and will use again. I km now I was so jot expecting this and completely blown away by it.

«Let me see your papers.»
Maybe I’m getting old, but I can still remember when the purpose of the DMV was to issue a license that shows you are competent to operate an automobile. It was even reasonably quick. Now it’s a data collection agency for the government. They want a thumb print and a photograph — and take those glasses off! Probably biometric facial recognition software at work here. They want your social security number, and you can’t say no. They’re getting altogether too much information, or you’ll be walking in L.A.
For two and a half hours, I felt like a prisoner. True, I didn’t have an appointment, but I did get there half an hour before the place opened. The woman who typed up the application to renew my license was in a very authoritarian attitude. I think she got off on barking orders at the nice white lady. Or maybe she doesn’t discriminate. I don’t know. There are signs posted telling you not to threaten these Nazi collaborators. You’ll be arrested. Yeah, best not to let them know what you think of them. At least not to their faces.

I came to the DMV in Lincoln heights to stand in line for one of my kids so we won’t be late for work … It was to get an application for a license they refuse me they said I couldn’t wait in line for my son. Spoke with manager Marcus Calderon he also refused to get me the application and get a number while my son gets there. VERY BAD SERVICE ! Marcus Calderon needs to go to management classes …

I went in today with no appointment and my form already filled out. I was in and out with a new license in 20 minutes.
Order any forms you need by phone first and just go ready and go early in the morning.

Yay was in and out by 9:25 — 10:20 am. Not bad I got here just in time before the line grew too long. Really Didn’t Grow Too Long As I Waited For My Non Appointment car registration.
Used the bathroom here and it was decent.

Hate this place.
The wait is WAYYY too long. I waited 3 freaking hours just to update my license (it was about to expire). The parking situation is crazy. And the staff is so rude. But that’s a given. I never want to come back here ever again ‚(

Fastest and most efficient DMV I’ve ever been too. The line is already super long at 8AM. Luckily, I had an appointment! No line there. :) I was in and out in less than 15 minutes. Employees are also friendly!

I will be honest up front and. Admit that no DMV is going to get more than one star from me (or anyone). Going there is a chore, and it’s unavoidable– but between having a tooth extracted, or going to the DMV — I would choose the dental work because at least you get to sit down.
This DMV seriously has like 50 seats, and the people in there must come for the air conditioning because I have been here for several hours to renew my license… And the people in the seats never moved! I was thinking «what the hell is their number «because it never came up! Plus it was like the «friends and family plan «special or something because they all have their whole family and half their friends with them!
Anyway, no matter how long it takes I will stick it out because the thought of returning to this place again is literally more than I could bear! I would have gone to the Glendale office as it is closer, but anyone who lives near Glendale knows that this would be a high drama location. There would be the inevitable line cutting, and «special friends» who would somehow be fast tracked.
So does this place suck? You bet it does! Still getting pulled over with an expired license would suck much more. Why do I feel like my petty gripes are a prime example of WPP? My daughter assures me that they are, she would have never come here with me because she says I complain too much. Wait! How do all the people in here manage to have family who will come with them to the DMV??? Damn… That’s messed up!