Dr. C Optometry

Phenomenal customer service. Very little wait time. Friendly staff. My doctor was super nice. She answered all my questions and explained the pros and cons of lasik eye surgery, so I make a well informed decision.

When I went to this place last year, it was a mediocre experience. I decided to park in their back lot so I didn’t have to pay the meters in the front. The lot has obvious signs that indicate parking for patients of Dr. C only. As soon as I pulled into a spot, someone on the staff, who was standing in the doorway to the office, looked at me as if I was illegally parking. Anyways, when I got out of the car, the person immediate yelled/​asked if I was there to see an optometrist. WTH? Yes. Why else would I park here?
The experience with Dr. C was again mediocre. She seemed pleasant, but then she seemed super interested in WHY I had chosen to see her rather than another optometrist. I answered because I work close-​by and it was convenient that they had parking. Apparently that answer did not satisfy her because she asked again WHY I chose her because there were much closer places to where I worked. Ok??? Thanks? I’ll go elsewhere next time.
Anyways, I finished with the eye exam and got my contacts and left.
Fast forward to a year after my first appointment (today 1÷27÷2016): I get random call from the office saying my appointment tomorrow needs to be rescheduled because Dr. C is sick.
BUT I DON’T HAVE AN APPOINTMENT TOMORROW. I remember very purposefully not scheduling one because I did not like how I was treated at my first visit.
All in all, nothing at this place sat well with me: unfriendly staff, a doctor who was weirdly interested as to why I chose her, and an appointment that was forced upon me.
The only good thing that came from this place was Dr. C telling me that there are much closer optometrists to where I work. Thanks for the advice. I will be taking it.

I love Dr C and her office staff! She take her time and follows u through the entire appointment. Her staff is always cheerful and make you feel at home.

I’ve been going to Dr. C for 3 years and not only is she fantastic but so is her staff. They run on time, she has an exceptionally great and friendly demeanor and she knows what she’s talking about when it comes to your vision. Plus they sell glasses there on site so you can always pop in if you need an adjustment to your frames.
Highly recommend Dr. C for anyone looking for an optometrist!

I’ve been coming here since 2011 and generally had a great experience with Dr. Nakada. Staff is generally very helpful and friendly and I enjoyed the four years I had been coming here.
The reason I am giving 2 stars is because of an experience I just had which has really soured my opinion of this establishment. I had my annual eye exam earlier this year. At the time of the exam, Dr. Nakada asked me how my contact lenses were working out and whether I needed more lenses. I said they were working fine but I didn’t need to buy any more lenses at that time. Apparently, the doctor understood this to mean (without confirming with me) that I didn’t want a contact lens prescription. A couple months later when I did need to buy lenses, I contacted the office to get a copy of my prescription. I was told that I didn’t have a contact lens prescription and that I would have to come back and pay an additional $ 85 for a contact lens prescription (in addition to the $ 116 I had already paid for my eye exam — which is what I paid in 2014 for an eye exam WITH contact lens evaluation). Why they thought I would not want a contact lens prescription simply because I didn’t want to buy contact lenses from the office that day is beyond me, especially since I had been getting a contact prescription from them for years!
Moral of the story — if you decide to come here for your eye exams, demand a copy of your prescription (for both glasses AND contact lenses) BEFORE you leave so that you ensure you got everything you came for. Otherwise, you may end up having to come back and pay extra for something that should have already been included.

My review is really about their eyeglass selection. Stopped in here because a friend enjoyed their experience and the optometrist, and recommended the office. I wanted to find the perfect frames before making an appointment with the doctor, so I spent a while checking out the frames and found a pair that might work for me. Was considering a pair of Tom Ford frames that were $ 500. Wanted to get my husbands opinion before I finalized my decision, as $ 500 is a lot for frames. While thinking it over, I found the same frames for half price online. Now, I understand that all frames are marked up at the optometrist office, but this markup seemed exorbitant.
Although I did not end up purchasing frames or lenses here, the office staff seemed very helpful and pleasant.

Wow, just thank you. I came in because I lost the screw for my glasses and the side came off and they fixed it and didn’t charge. They were professional and so nice. I hope to bring them additional business when the need arises.

Just took my daughter to see dr. Nakada and was very pleased with the experience. She was knowledgeable and made my daughter feel very comfortable. I highly recommend her.

I went there for an eye exam. Dr Cacciotti was very passionate and knowledge, she ran some tests and explained the problem in detail and encouraged to email her whenever I have questions. Also I got a discount since I didn’t have an insurance which was very nice.

This place was nice. Friendly staff, very helpful, good selection of glasses. I would highly recommend them. They even adjusted my old glasses (that I got somewhere else) for free. Thanks!

My whole family has seen Dr. Nakada since 2010. She is very thoughtful and thorough. She always remembers everyone in our entire family, and she made my kids feel very comfortable getting their eyes examined. They weren’t afraid at all. I am also a keratoconus patient, and she always checked up on this to make sure it wasn’t progressing. We loved this eye doctor and were so sad to have to leave when we moved away from Los Angeles.

Been coming here since 2012 and I really enjoy the staff. I first met Dr. Nakada and she is so sweet and genuine. I see her once a year but she remembers me and that makes me feel like I matter. She took very good care of me on my first visit.
The staff is great. They are patient and attentive. They get you in to eye doctor in a timely fashion. They also remember you.
Today (06÷10÷15) I met Dr. Cacciotti for the first time and she is just as sweet as Dr. Nakada. She made me feel comfortable and important. It was a pleasure meeting with her today.
I’m glad I found an eye doctor and establishment that I can honestly say I love.
Keep up the fabulous work!

I have been coming here for years and have been very pleased with the level of care I have received. Dr. C is an amazing optometrist and I have had my whole family under her care when it comes to vision.

I’ve been with Dr. C for over 10 years and every experience is always a pleasant one!
My visits are never too long and the entire staff (especially Violet– my favorite) are so pleasant, friendly and helpful. I’ve referred a few co-​workers here and everyone has always had the same experience. Had my annual eye exam this past weekend and when I go– I usually won’t drive knowing that I’ll be dilated and vision will be fuzzy for a few hours after. Well, now they offer you another alternative besides the usual drops. They can take a digital images of your eyes which stays with your record– one and done. No waiting. You can go about your day with no worry about being cautious. Love it and love Dr. C! I’m never getting rid of her.

Highly recommend if you live near Westwood. I don’t know what parking is like since I just walk over from work but I would imagine you need to find street parking.
The office is like as if you stepped into an aunt’s house.
Dr. C is great and straight to the point. I’ve been going to her for the past two years and I like that my exams aren’t filled with frills and pointless questions. The staff is great about getting you scheduled and ordering contacts. I have to get my eyes scraped for the glaucoma test. I normally cause a scene whenever I get those done but Dr. C has this professional/​you better not flip out and waste my time demeanor that it calms me. I can get my eyes scraped like a pro now! So much better than getting the air gun shot into the eye.
Anyways, once you make an appointment and order your contacts and everything, you should be in and out in an hour. If they can somehow cut that time down in half, I would give this place a full five stars.

Dr. C Optometry is fantastic! I’ve been a patient for 14 years and I’d still be if my company hadn’t switched vision insurance. (*sigh /​ugly cry face)
I’m going to miss them. I’ve known Dr. C, Letty, and Violet for many years. Dr. C and her entire staff are extremely helpful, knowledgeable and the nicest and warmest people. I recommended Dr. C to many of my friends over the years and they’re all still patients. I promise you, you’re going to love it here.

Dr. C has been great for me.
I was out of work and they were able to fit my budget. I never felt rushed. They took the time to explain me everything I needed to know.
My contacts fit very well and I will be reordering every month from Dr C.

Dr. C is awesome, staff us great, always feel welcome and I would definitely recommend this for all your eye care needs.

Everyone here is so nice and helpful! I’ve been going here since I moved to LA about a year and a half ago. I actually found this place on Unilocal and the reviews are dead on.
I recommended Dr. C Optometry to my boyfriend and he likes them as well. They were quick and helpful. They have new up to date or better technology. I’ve always hated the glaucoma test machine where they shoot air into your eye. They have a new machine for that here. It doesn’t make me cry anymore.
I’ve been here 2 years in a row and I will definitely be back next here. The people are so friendly and patient its great! From the staff when you walk in to both optometrists. Plus if you refer someone you get a $ 20 referral credit coupon. Winning!

Probably the best optometrist experience I’ve had yet… and that says something since I started wearing thick glasses the age of 9. I’m so blind at 26 yrs old that I qualify for a full year’s supply of contacts at no cost to me due to meeting the «medical necessity» req with my insurance provider. Obviously, what YOU qualify for depends on your own insurance, prescription, etc… but my point is that Dr. Nakada at Dr. C Optometry made it a point to let me know that I was eligible — that’s some excellent customer service in my book!
Overall — Dr. Nakada and the entire office have been super helpful, friendly, honest, and it’s CLEAR that they put the patient’s best interest at the forefront. :)
If you’re looking for a new pair of glasses, they also have a wide variety of frames and not to mention, I admire the boutique feel of the office.
If you need a new eye doctor, be sure to check out Dr. C Optometry!