Extra Copy

This place is historic and so is the equipment. We are talking 1995 technology:
The lady working there is extremely nice but that’s all this place has going for it. Paper quality is poor and the prices are high.

Been going here for years, great service and prices are reasonable. I’m surprised at all the negativity.

I am shocked at some of the negative comments here. Marina has been in this location for about 15 years as I guess. and I have gone there over these years to have various kinds of services: copying, notarizing, purchasing office supplies, and she is always kind and business like.
They are very efficient and as to the prices, perhaps she is more costly than a Kinkos but it is a small operation and deserves a few pennies more for the personal sesrvice and overhead

Had to get a very important fax out a few days ago around 5:00pm. They close at 5, but I called and the woman stayed open until 5:30pm to help me get everything out! She is awesome!

I called to get a quote on printing out a 52 page script — $ 6. Arrived to be charged more than $ 11. By way of «explanation» each of the two brads «costs 75 cents.» The lady behind the counter was so grim and determined I didn’t even ask about the other $ 4.
I did say, «this script would cost $ 4 to print at Copy Cats.» She said, «then go to Copy Cats.» I obliged her request, and even left her a riveting hour-​long sci-​fi thriller to read during the down times.
The bait and switch seems to be a recurring element in these reviews. I won’t go back again, but they’ve been in this (incredible) location since the 70’s, so the owner’s probably not working too hard on tweaking the formula.

This review is related to the unethical pricing this place charges for faxing information. Long distance doesn’t exist via phone lines or faxing anymore. If you own your own fax you can fax anywhere in the U.S. for the same usage fees. This place charges $ 1.50 for the first page if it is local… but apparently Pasadena is not local it’s $ 2.00 for the first page. Not only is this a sham but it is unethical business practices! I mentioned this information in much more diplomatic fashion to the person behind the desk and she didn’t say anything. I’m not headed back there any time soon.

nice little place very accommodating =)

I like supporting smaller businesses so I came here to print 2 photos on photo paper. I called ahead to make sure they do that service with a flash drive. When I showed up, the place was very run down and hole in the wall. Not necessarily a bad thing, but when the lady sat me down at her PC in the back to work on the flash drive myself, I was a little concerned. She didn’t really greet me either, it was more of a humpf and a point. Then she pulled out a yellow legal pad with hand written instructions on how to change the properties settings so that we could print on photo paper. She never figured it out, so we printed it on printer paper, then photocopied that and onto photo paper. The quality was bad, the photos looked orange and 3 dimensional in a weird way. I told her I didn’t think this was going to do, so I’d have to try somewhere else. She looked really mad and was silent. I sat there for a moment and said, «I’m not going to take this with me, but would you like me to pay anyway?» And she said «2 dollars.» So I got out my credit card, which is all I had and she said «no card». I told her it was all I had and she just put her hand up, took the papers and ripped them up and said «forget it». She wouldn’t look at me and walked away, continuing her business. Her attitude was unbelievable considering it was her service that was the problem. Had the same thing happened, but she had been apologetic and understanding, I would probably return there for other things (like copying). Wouldn’t recommend this place because of the customer service, lack of knowledge about the very thing they are supposed to be specializing in and they probably need to update their system as well.

This review is only related to fingerprinting. I cannot speak to the other services.
Actually, the lady working was quite nice. I paid for two FBI fingerprint cards to professionally fingerprinted. They were $ 10 – 12 each. The FBI rejected both saying that the prints were not clear and not enough ink was used.
Go find a better place to get fingerprinted — the lady doesn’t know what she is doing when it comes to this service.

I used their Notary service. Professional and a delight to work with. I recommend.

Great place to get things notarized… will definitely will return.

We needed a Notary Public ASAP for some Escrow documents. Had them signed in a matter of minutes. Exactly what I needed. Thanks so much!

I decided to go to Extra Copy because I needed a document notarized ASAP and many notary places I would’ve gone to was by appointment only. Marina notarized my diploma in 5 minutes for only $ 10!
She was very sweet and welcoming… but the best part of it all? Extra Copy is located on the site where Walt Disney had his first studio way back in 1923! There are painted Disney characters and newspaper clippings on the walls as a tribute to the historical site.
Anyway, at Extra Copy, you can also make copies, purchase legal documents, rent a computer by the hour, bind your reports, print your business cards or anything for that matter, and even rent a mailbox to receive mail. I asked her if they send mail out, and Marina replied, «Not yet.»
Can’t go wrong with excellent service, no wait, competitive prices and a hip Los Feliz location!