Goodwill

Terrible service and even worse the return policy. Rollerblades are not shoes. Was beyond frustrated with the rude managers. It’s Goodwill for goodness sake. You get 1 star.

This is an interesting store. To me, it seems like a department store. They have great things, I usually walk over during my lunch break and always find things that I want to buy. The staff isn’t really around to help but everything is pretty self explanatory.

Came to donate after a terrible experience at another Charity Donation center the other place was full of vultures around my uhaul asking if they can HAVE things while I’m already stressed out at the fact that I’m moving and the sun is setting gotta unload this truck and make sure I don’t throw valuables or momentos away … I just threw everything in the truck from an old storage and let’s go !! I left the other place because they wouldn’t accept my donations after 5pm Sunday I got there early enough but needed more bins to load up and they ran out, when they asked me to leave with a truck half full … Ooooh I had to Pray that Jesus help me because I had no idea what to do !!! My beau was so upset that he stormed away and that’s when I know an angel touched this Vincent de Paul worker to run after him and whisper to him that this Goodwill Donation Center up the street was open til 8 on Sunday!!! #teamjesus When we got here Calvin was quick to help and guide us where to park our uhaul and gave us all the details of how what and what not to donate then Brought over 2 Huge blue bins to the side of our truck … He told us to take our time and not to worry He would be working over in the corner and if we needed anything just ask !!! There where about 4 other uhaul donating stuff too … Calvin really made it easy for us to donate sort out our things and be on our way THANK YOU SO MUCH !

People who are reviewing this Goodwill as just an oulet are missing half the point. Or the joint.
Yes, the outlet (to the left) involves true rummaging through many, many bins with a fair share of broken, stained and/​or all-​around worthless items. But if you’ve got the time and patience — steals abound.
But next door (to the right) is a huge, full-​on store with mass selection, oodles of organization (color coordination and good signage) and stellar customer service if you get the right staffer. Unlike some neighborhood stores, they know what stuff is worth though, so while you will find excellent deals you won’t find crazy-​ass bargains.
Happy hunting!
P. S. Did you know the CEO of Goodwill makes more than $ 700K a year? Even worse, a 2013 article on
reported that Goodwill’s tax returns showed that more than 100 Goodwills pay less than minimum wage, while simultaneously paying more than $ 53.7 million in total compensation to top executives. In one district for example, Goodwill employees worked 159,584 hours for an average hourly wage of $ 5.78. The lowest paid worker received just $ 1.40 per hour.”

This was my first time here. It’s located in the plaza where k-​mart used to be. The parking lot is huge which is a very good advantage.
I came here on a Saturday afternoon but did not find anything that was worth purchasing. It was pretty filled with alot of people and I enjoyed that it was well organized (i don’t want to even try to see how the Outlet side looks like).
When you first enter there’s a security guard desk and the store is located to the left. There is also a café to the right and that’s also where the restrooms are. My friend said the café is actually pretty good but I have no tried it yet so I can’t confirm lol.
There are also offices that look like a resource center. I guess I came in a bad time cause everything looked closed. Sorry I can’t help with what the operation times are.
I’d def come back to recheck it out and see what they have to offer!

This is definitely a Goodwill outlet. I’ve never heard of such thing, but they way items are priced and the way it’s presented gives you good reason.
There is really no presentation of items, but there are bins everywhere and you rummage through them to find your treasure. It’s not sectioned off or organized by «men’s», «books», «kids», etc, but you do have to walk around to find something.
Items are not priced individually as if you’re at a store, but the items you buy are weighed; textiles are priced at $ 1.49/lb. I walked away with a Gap sweater for $ 0.89 which is a really good steal.

bought a vintage zojirushi pressure cooker for $ 12. it looked to be in great condition but it doesn’t work at all. do not recommend buying electronics here at all.
but i give this place 5 stars because the outlet section (the area with the clothes in unorganized bins) is a treasure trove of inexpensive baby clothing. there are a LOT of baby clothes, much of which is in great/​almost new shape. i’ve outfitted my baby with onsies, dresses, pants, shirts, socks, and shoes for pennies on the dollar. a large grocery bag stuffed with baby clothing will only run you $ 5!
it does take time to go through the bins but the baby clothes are so plentiful it will only take you 3 – 4 visits of an hour each to completely outfit your child for the first few years.
i will never buy retail children’s clothing!

If you go to this outlet, get ready for roller derby. When carts of clothes come out, it’s a free-​for-​all and you can get punched or jabbed by people pulling at things that come loose suddenly. Some people resort to cursing at others, and by that I mean using the «F» word as in FU. It’s not a charm school. There’s loads of stuff, so it doesn’t make sense, but a lot of the clothing is worn out or dirty so maybe that disappointment is too much for some people. Suggestions: Wear gloves.
There are tons of books, that get thrown around in bins, by book dealers no less, so that the spines get torn away or the dust jackets are torn. Book dealers are pretty aggressive so that when new carts of books come out they’ll body check you to get you out of the way and they block the aisles with their carts. And if you aren’t careful around them, you may accidentally get an elbow in the eye.
It’s a lot like extreme sports with a smell.

I justhappen to love «the hunt» through the bins. The smell at the outletis a bit toxic and if you have allergies, avoid it. I am so thrilled, however, that i found this vintage MONTGOMERY WARD dress. Only .75 cents!

Went for the vintage clothing sale… It was a sh*t show!
Glad I go there early because the line by 10am) when it opened was at least 3 blocks long !!! Once I was inside the «special vintage area» that was supposedly filled with over 700 hats and clothing, some that was «museum quality» I was quite underwhelmed… Prices were high (To the note of $ 75.00 for a stained dress), quality was lower and selection was even lower…

Very cool. I had been to the Outlet in the past and didn’t realize there was a retail store. I love just went to the retail store. Love it.
Well organized, polite staff and lots of name brand stuff (including a bunch of heels that fit me size 10 feet).

OMG! What a terrible experience happen to me today, I went to donate some stuff at the new goodwill at san Fernando rd when I see some vans full of items in the beginning I thought they’re donating too, but no they’re taking the items and reaching in the blue bins all this what happened in the back part where your leave you donations, it was no just one van I see three of them the security guards was there but every looks very normal like nothing was happen, then I went myself inside the store to talk to the manager about what going on and she totally ignore me, something happens in there but no one do nothing, if someone like to visit this goodwill try to go and looks for your own eyes.
I already call the corporate to investigate but I don’t know if I’m going to be listen, if you guys know something or see something call the corporation too

This is for both the outlet store and the retail store.
Retail store: When you go inside it feels like your stepping in the inside of a mall. The store is nicely laid out and everything is clean and put together (felt like I walked in a department store). Staff is friendly and always ask if you need help and they offer you a basket. They have a pretty good jewelry selection.
Outlet: Very disappointing the outlet had a certain smell to it. Staff was somewhat friendly. Wish clothes were separated because it took a while to look for anything.

This review is for the Café.
I heard from my coworkers that this Goodwill has a Café and that it looks nice and has a good menu. I imagined a little café haphazardly sectioned of like an afterthought, but afterthought this was not.
This large café has the capability to handle customers 40 deep easy. The order counter is large by itself but you could tell by the dimensions that the kitchen behind is even larger.
The dining area was mostly empty when I was here but had there been 60 people in there, it still wouldn’t feel crowded because of the open layout (open to the lobby and across all the way to the store entrance) and the cathedral high ceilings. Ok, I exaggerate. Not Notre Dame ceiling, but definitely at least 20 feet high.
The café must be newly opened and the staff newly trained because they don’t seem to have the process of taking down orders down yet.
Their Large breakfast omelette is large! Two people with small appetites could get full with this.

My curiosity was peaked with the advertisement and web posting of the Vintage sale. A friend also mentioned that she always find good items so off I went.
The line to get inside was out the door… the good thing to come out of this was I brought some clothes to drop off and that was a fast process. Wished I could have went inside but I am not one to hang out in long lines in the hot sun. Maybe next time.

This store is HUGE! I came here because they made a big deal about having this vintage sale. Now to be fair I got there late but i didnt see anything that looked vintage. and I caught the news and saw what was there in the morning also nothing vintage just the same old thrift shop stuff. So disappointed I went out of my way to go.
I love shopping thift shops to find real vintage items but this location depressed me. It’s big and clean but I felt homeless in it. It has an outlet for goodness sakes! an outlet at a thrift shop — you buy clothes by the pound. Big containers of clothes and nonsense. How depressing! and then to make things worse it has a café. It was closed when I arrived, but the visual of a café inside this thift store OUTLET sounds very soup kitchen to me. So if you’re looking for the skid row experience than this might be your spot. as for me I’m sticking to my other thrift shops.
On top of all of that the clothes and stuff isn’t even that cheap.

Let me break this down to you really simply — have you ever wanted to shop for clothes by the weight of the textiles? Do you hate spending ridiculous amounts of money for hand-​me-​down items? Then this Goodwill Outlet is PERFECT for you! Just be prepared to sift through bin after bin, but if you ask me — that’s the fun of it =)

This Goodwill Superstore is the mother of all thrift stores! It’s situated in the old location of the K-​Mart that was on San Fernando Road.
It is a massive location composed of four separate segments: a lovely café with indoor and outdoor patio seating, the Goodwill Retail Store, a separate Goodwill Bargain Outlet, and a Donation Center where you take items you are donating.
The free parking lot is huge.
There’s a weekly Farmer’s Market held in the parking lot where you can buy farm fresh vegetables, and fruits.
The Outlet store sells items by weight, instead of by individual price tags.
Blankets are only $ 2 each, many of them new, or almost new.

Glad there’s a Goodwill within the area where I live. The only thing I gave a 2* is because the cashier (she’s tall and fat kinda big girl) doesn’t even smile.
They should learn good customer service. I was asking the cashier something like trying to pickup a conversation but no smile, she doesnt seem to look happy. At least try to deal with customers professionally.

I’ve been here a few times, and I do concur with the other commenters — the outlet side, with the bins, can be overwhelming. I was there today, and as soon as new bins were put out there was this rush of people rummaging through the items. Craziness. Almost expected a few elbows to fly out, hehe. The pay-​by-​weight scheme IS tempting, though. I bought two sheer curtains, a Banana Republic sheath dress, a couple of dress shirts, and a baby blanket for $ 5. Whaaaaaaaaat. I would’ve gotten the other two sheer curtains but another woman beat me to it. C’est la vie.
The retail side is pristine. And overwhelming in its own way, due to sheer size. All those dress racks! The book section is well-​stocked, too. You never know what you’ll find. And the housewares!!! I know where I’ll be when the time comes to furnish my new little abode :)
What can I say? You can anything and everything here. The prices are pretty sweet, too. I live down the street from the Goodwill on Hollywood, so I frequent that one more, but it’s nice to come out here every now and then and see what treasures surface.