Goodwill Store

I would consider myself a frequent shopper at Goodwill and have been to five different locations. This is the first time that I’ve been to this location and disappointed. Won’t come again.
The goodwills that I go to have everything organized by style: pants, skirts, dresses, etc.
At this location, vThere were about 6 racks of clothing that were random items (bottoms and tops mixed together)
Nothing was in size order so you have to do extra digging to find an item that’s your size. The racks against the wall where the dresses were hung was a mess. I gave up looking.
Other locations I’ve been to have these little white circular marketing on the racks that show what size and always have it in size order. Some locations step it up and go further into even organizing by color on top of the size order.
The only racks that were organized were on the men’s side.
I understand that customers can be rude and just mess everything up because they have no consideration for the employees, but I’ve been to bigger locations with more foot traffic and they still manage to keep it neat and orderly.
I’m not sure if this location was
just having a bad day, Short staff, or if the store is always this messy, but I won’t be coming back just because of the lack of organization.
The employees were all really nice. Just a lack of organization.
Parking: there is street parking and a lot behind the building where you can park. It’s packed so the wait time for a parking spot can be long if you can’t find street parking. I was lucky a guy leaving a spot for street parking was nice enough to say
,“Hey I’m leaving so you can take this spot.”

I stopped today to drop some books and barely worn clothes. The staff came out and told me they don’t accept stuff until 11:00, it was 10:45 open for business. I was told I was dumping.

I’m so disappointed it’s never clear what’s really on sale. You get something thinking its priced one way then you get to the front and different story.
In general I’m going to take my thrift money elsewhere. The workers are never happy and look annoyed. I’d be annoyed too if I was getting crap pay while the top people make off like bandits making tons of money off of things they don’t even have to buy. Goodwill is supposed to be affordable used items for those who can’t afford to buy everything brand new or just want to up-​cycle. They could pay their workers better money and at least I could be helped by more pleasant workers instead of indifferent disgruntled workers. They keep going up on their prices for things that are donated! Who am I really helping? Not much help to the employees, clearly, and less helping myself, so who is raking it in? And yes dirty bathrooms, better to hold it or make arrangements prior to. What a scam.

I found a long sleeve shirt here for $ 5.99 but when you get to the register they tell you it’s $ 6.99. I am aware that it is just a dollar but really when I tell you there are tons of those same kinds of shirts in that rack you are supposed to have good customer service and say oh okay yes that’s fine. Not argue with me and tell me oh well through out the day it all gets mixed around. Will not go back they are organized in this store and not helpful at all. I asked to use the restroom and he said in the back but when I get there I need a key. Worst goodwill I have been to yet.

This is my favorite Goodwill store as I’ve noticed they get all the cool items donated here. I usually try to come early when they open so I can get first dibs on things and rummage peacefully. Also by going early, the dressing rooms tend to be free whereas when I come later in the day, it’s a pain to try and try things on.
They have a variety of things on any given day and feels like you’re traveling back in time. People donate all kinds of stuff.
Parking lot located in the back, otherwise street parking is your best bet.

Ugh… I love Goodwill Stores for the most part (they’ve gotten a little arrogant with their pricing in the last year)…but this one…
Parking is tough to say the least. Getting to the front door can be a challenge due to the homeless people on the sidewalk (not Goodwill’s fault, I know). But you get in the door and it smells like old shoes and urine. I’ve actually had to leave a few times because of the smell. The store is just filthy, and the merchadise is strewn everywhere. Certainly the sloppiest GW I’ve ever visited.
I’ve been to this store at least 10 — 15 times, and I’ve yet to find a thing to buy. It seems like the «Island of Misfit Toys» of the Goodwill stores. Do they just send all the unwanted merchandise from other stores to this one?
I’ve pretty much given up on this one. Good luck!

I was here first time today and felt in love. I didn’t expect much when I came in. As I started digging through, I found Paige and Hudson jeans (haha, too bad they were a bit small for me), Banana Republic coat (100% wool, a bit big and need alteration, but totally worth the price), a perfect fitting Theory dress, and stylish clothing pieces from contemporary designer brands. There are not much goods in the shoes and handbags, but may be I’ll find something next time; they have new racks come on the floor quite often!

Kolani, and Elvia are my girls! They make this location my go-​to! You also sometimes run into celebrities dropping off goods. Great spot. Love you girls!

I know more goodwills in LA and this one is the worst store, no parking the restrooms are nasty… Never going there again, the only one good thing was the cashier (the old man)…

SO EXPENSIVE!!! I have shopped goodwill for years and really enjoyed my experience … NOW they have redesigned the store and WE have to pay for it … $ 90 for a pair of used frye boots … $ 85 for a used pair of dr martens (not the traditional leather ones either). I dare say they are no longer thrift and are treating themselves as Resale! I used to be able to find great gems. now, not so much… I guess we have to pay for all the admin. and how much actually goes to charity??? SHAME ON YOU GOODWILL … :(

they will take your donations even when the donation center is closed. just walk your bag of stuff through the front of the store and someone will come over and help you out. good to know since the store is open til 9 while the donation part closes a couple hours earlier.

Attention all potential fashionistas do not shop at this store they are not good I got scabies from one of their t-​shirts do not shop at this store

Had the WORST experience in ANY GOODWILL and in general, due to the
fact that they have locked bathroom s (WHY?_Not so at Hollywood, for example
where the homeless population is MUCh larger). The person behind the cash
register assured me she’d get someone to open the bathroom, she did NOT,
i stuck my head in the back and asked for the key to unlock, I stood
outside the locked door and wanted to cry: I Then went back to the
cashregister and the woman there HANDED THE KEY to some male who
said he had just walked in. I had, in short, a complete melt down: the
security guard and others seem to find this very amusing – it is NOT. I’ll
leave it up to you to understand why. I WAS SO DISAPPOINTED because
they have great items (though you do ferret them out) but when MJ managed the store (she is no on La Brea) there was NEVER ANY ISSUE.
An absolutely and completely negative experience, making me wonder if I Dare
go back and if I do… SHAME ON YOU!

Had the worst experience here!!! As a fashion buyer and online reseller I shop at all local goodwill and this one has gone down hill within the past couple months. Management clearly doesn’t care about customer service… I found a plastic polyester clutch (99 cent store quality) marked $ 24.99 …it wasn’t a brand name and was even ripped so I brought it to the general managers attention and she looked at me and just threw it on a cart… then I showed her the authentic Tory Burch wristlet that was marked for $ 1.99 and she said in a rude manner «do you wanted me to take it to the back and mark it higher». I was just trying to be nice and bring it to there attention that the pricing on things are a little off and as I walked away they just continued to make fun on me.
Another incident I found a men’s Arrow button up dress shirt for JCPenny. .it was priced $ 24.99!!! You can buy them new in the store for $ 14.99…at the same time at found a men’s Theory dress shirt that retails for $ 200 priced at $ 5.99…this store had no clue what brands are what. Management doesn’t not seem to know what they are doing and don’t care how things are done in there store. If you wanna sell things you have to out them at the prices people will buy!

Used to be the best goodwill. Now all the nice stuff is gone. Now all the donations from this store will be taken to the corporate office. From there they will sort it out and distribute it to other goodwills or sell the good stuff online.

Used to donate clothing here and take a look inside. Used to have awesome trendy pieces and lots of nice and friendly staff and customers. NOT ANYMORE !!! Ever since someone greedy in corporate discovered that cool pieces and nice things have been dropped off at this location due to its proximity to trendy shopping areas like Melrose, Robertson, and Beverly Hills, their greedy money hunger took over. Now a truck will come and pick up EVERYTHING that is donated to this store. ALL of the items will go to corporate to be sorted. The GOOD STUFF will remain with the executives to be sold online for big money … The dirty and cheap stuff will go back to the store with overpriced printed tags … If you want to pay $ 6-​$ 8 bucks for dirty forever 21 crap then you’re in luck. But the good stuff which people once dropped off is no longer here. You may find it online, or maybe the executives are wearing it themselves… What was once a fun weekend experience filled with all kinds of goodies and surprises is not a used and dirty Ross outlet… Again, if you’re into dirty and overpriced Merona, Landsend, and Express clothing then you’re still in luck … The store is just a front now … Big thumbs down !!!

All I can say is, who the hell wants some old crusty couch for $ 300! Whoever is doing inventory and pricing needs a reality check. It’s junk. Sell it for dirt cheap. End of story.

This review based on current experiences. It used to be a good store.
Poorly managed. Who knows what you’ll be charged at the register. Tried to buy a sweater that I thought was $ 5.49 only to have it rung up at $ 6.99 (no paper tag specifying $ 6.99 by the way). When I pointed to the sign on the sweater rack that said $ 5.49 and asked why, the cashier asked the woman at the register next to her, who responded that it was actually $ 10.99. She decided that it was now a «boutique» item. When I asked to talk to a manager, A woman came out and referred me to the
website to register my complaint. She gave her name as Lisa, while covering a name tag that said Shayla.
Tip: when buying men’s t-​shirts, make sure they see you coming from the men’s section. If they see you coming from the women’s section, or if you have any women’s items, those t-​shirt go from $ 1.49 to $ 3.49; no longer a t-​shirt, but a blouse, or a «women’s short-​sleeve casual top». And the maddening explanation given for the inconsistent, at the register, pricing: «We’re more like a retail store now.» No. I don’t have to wait in line at a retail store to find out how much you’re going to charge me for an item.

This Goodwill is amazingly clean and organized, the staff rules and they tend to have a lot of quality goods.
It’s on my way home from work and I stop here way, way more than I should.

LOVE this Goodwill location! Due to its proximity to Beverly Hills, you’ll often find yourself looking through the castoffs of the well-​off. Of course, you can’t expect to score designer wear, but I have found lightly used (and even brand new!) clothes from retailers like Zara and Madewell. Why pay full price when you can get it for $ 5, am I right?
This store is huge. I spent about 2 hours there, but there were still too many racks of clothing to look through. It’s (mostly) sorted correctly by color, though I did find some men’s shirts in the women’s section. Each type of clothing (e.g. short sleeved shirts, dresses, pants, jeans, etc) has a set price. I like this system because it can work heavily in your favor if you find something nice.
Some other great things about this place:
* tag sales!
* Goodie carts and racks — this is where they keep the good stuff. An announcement over the PA lets you know they’ll be wheeling one out, and the shoppers descend upon it like vultures to a carcass. It’s brutal, but fun when you emerge victorious.
* Parking Lot — what a novel concept, right? But this is DTLA, so count your lucky stars.
* They do returns!
Not so good:
* There are only 3 dressing rooms in the store, so you’ll be waiting. A lot. There is a 3 item limit, but it isn’t policed, so people don’t bother following it.
Sure, there will be hits and misses just like any other thrift store, but I have always walked out with something. On my latest trip, I got 2 pairs of pants, 4 blouses, and 1 dress for under $ 40. I swear, I get so pumped when I find good pieces. Part of my love for thrift shopping is the thrill of the chase, but some people find the searching tedious. If that describes you, you might want to avoid this place. More bargains for me!