Green Clean Junk Removal

T
Worst company, if they are a company these people are scam. I called a company by the name of 911 dumpster removal and this company showed up on my door, they call and too many numbers. We agreed for 3 day rental of 15 yard dumpster for 385 I specifically asked if there is any restrictions to what I dump and the woman that never says her name said no ask long as it’s not concrete and dry wall. Guess what? After they picked it up they called and said there would be 275 charge extra for the items I dumped (few cans of paint and a fan). How the hell is that possible they charge for a 15 yard 385 and for few cans and a fan charge 275 specially after they said here is no restrictions.
They are scam they are terrible do not ever get them
I wish I checked Unilocal reviews before I hired them hey don’t even deserve a star

i wish i could put a negative star on the review! this place is a scam stay away! i found them online with the name «local junk removal» but couldnt find their Unilocal– the minute i put their address this came up! every single negative story below is exactly what happened to me they said $ 240 max and charged my card $ 620!!! the man also claims that i am «crazy» and so is my assistant. save yourselves i will be fighting this.
unbelievable.

Worst company ever! They have many names and phone numbers, but the same lady (Mary) answers the phone. We agreed to $ 325 for a one week rental. Several hours late picking up dumpster. Didn’t advise me there was a weight limit, and said they would not pick it up until I emptied it! Called what I thought was another company to do that — turned out after paying $ 500, they barely took anything out of the dumpster, and guess what? The phone number on the receipt of the other company was the SAME NUMBER as the one printed on the dumpster. THIS IS A SCAM!
Then when I went to online banking, they had charged initial $ 325 AND $ 400 more!!!
Now I must dispute the fraudulent charge.
STAY AWAY FROM THIS COMPANY.

These people SUCK! Total ripoff! I wish my wife had checked these reviews! NEVER hire them!

Do not use these people. They lie to you. Charged my credit card $ 750 after they told me it would be $ 420 to haul away logs. Calling the better business bureau and a lawyer. They need to be shut down. Taking people hard earned money is shamful. Do not know how they sleep at night.

SCAM Business. They came into our home, tried to charge us more than the quoted job, didn’t complete the job, and majorly scratched our hardwood floors in the process. Their workman took pictures and told us they would send someone to buff out our floors. Left messages for them to book a time to come out, they never called back — a manager was always conveniently out of the office. When I finally reached a manager I was told they were not responsible. Do not use this company. Calling the BBB and our lawyer to report this company.

DO NOT USE THIS COMPANY!!! I can’t believe I missed reading these reviews before hiring them. Just about EVERYTHING that the other reviewers wrote happened to us: sent small truck instead of large truck, large truck costs more, added on over weight fees, added on fees for ewaste and hazardous waste, tried to charge cancellation fee. We were quoted $ 550 flat rate that was supposed to cover everything. They ended up trying to charge $ 1500! THEY ARE LYING SCAMMING THIEVES (yes, I’m shouting)!

SCAM SCAM SCAM! I would give them negative stars if i could! Do not use this company! They will tell you one thing over the phone and then when they get to your home or wherever they are picking up the «junk» they give you a whole new price! We were quoted 200 for a ¼ of a truck load or 350 for a ½ by Herbie from Green clean. when they got to our home on 6-​10-​2013 at 830am they (Enrique was the the workers name) said it would be 550. We already knew that the junk was only a quarter of a load as we had been quoted by 1800gotjunk who had come to our house and written an estimate the same day we made an appt with GREEN CLEAN. They quoted us 88 $ less than 1800gotjunk and then tried to tell us that it was going to be $ 550 when they got here. When i told them that was jot the quoted price Enrique told me that it was too late they were already there an had our credit card info on file (which they had said they needed to have for the reservation but reassured us nothing was going to be billed to it, was just company policy) Well that’s bull. Realizing they were acting fishy and changing their story we checked the credit card while they waited and guess what??? They had charged us $ 150 before they even came to our house! We argued back and forth, they did the work anyways, saying that it would probably be less. Finally after hours of trying to talk to a manager and arguing with the guy who came to do the work we settled on $ 380 and were reassured that the 150 $ on the CC was just a hold for the reservation, which was still ridiculous but we just wanted them gone. Well the 150 cleared the next day and my husband called multiple times to try and discuss the issue with a manager. He got the run around every time and no one ever called us back. Finally we stopped payment on the check and again tried to call the company and speak to someone to try and resolve the issue. My husband even sent messages to their twitter asking for someone to please call us. NOTHING. Until… 2 weeks later. We get a call from a man who claimed to be the owner and was extremely rude. My husband explained to him that we owe them the remaining balance minus the credit card charge and would be happy to send them a check but the man refused and said we owe him an additional 380 $. He made no sense with his explanation of why and finally said he was sending us to collection if we didn’t pay him an additional 380. Go ahead GREEN CLEAN, unfortunately for you we have the signed receipt for 380, a credit card statement that shows you charged our credit card without authorization, and pictures of the loaded truck that your guy allowed me to take when they were finished. YOU ARE SCAMMERS!!! Here we come better business bureau and possibly small claims court! Please do not use this company!!!

BEWARE!!! THEY WILL RIP YOU OFF!!!
I recently got quotes for construction debris removal and Green Clean gave me the best quote at $ 550. I told the woman (Mary?) exactly what I had to pick up. Tile and wood that were piled up close to the entrance. She told me that it would be a flat rate of $ 550. I specifically asked if there was an extra charge over a certain weight as the tile would weigh a lot. She said, «No, as long as it fits in the bin it will be $ 550». Great! I set up the appointment. When they arrived, immediately the guy running the crew said it would be $ 650! I was livid! He explained that the $ 550 price was just a quote, they decide the actual price upon arrival. That was not what I was told!!! Then he said it would be an extra $ 60 per ton after 1 ton. SERIOUSLY!!! I wanted them to leave, but they had my credit card and I would be charged if I canceled! I called the offices and spoke with the manager who was NO HELP at all. She proceeded to tell me that she can’t believe the woman would have not told me these things as she had been working there for years. Yeah right. As I read the other reviews now, I get it. This is their business model. Get them in with a low quote and a lie, then screw them!!! Never again!!!

Could not make pickup on the scheduled day due to driver running behind schedule. Then was hours late again to the rescheduled appointment the next day. When speaking to the driver on the phone, the driver explained that he was not in Malibu despite the advertisement that this is a company local to and specializing in junk removal for Malibu (this company also operates
). After talking with us on the phone, the driver got lost trying to find our home in Malibu.
When the driver arrived, he would only remove our old couch if given significantly more than the price that had originally been quoted on the phone, making the price more than the quoted and confirmed price from another competing junk removal company. We had chosen this company because the originally quoted prices were similar, and we wanted to give our money to support a local business.
Finally, when we called to complain about this bait and switch, it took two days to reach a supervisor, and the supervisor refused to give a refund for the increase in price!

Needed excess trash from a move in hauled away and they were here to do it in an hour. I too found that their estimates over the phone were skewed a bit from the actual amounts they charge. However, I was not as concerned as they arrived ASAP.

These guys are great.
We’d putting off for couple years getting rid of our old couch. We recently found something that could replace it and we had to get rid of the old one, fast! We found Green Clean Junk Removal through Google on a Saturday afternoon and made an appointment for the next day, Sunday.
The truck arrived a few minutes late, but that was OK, because they called in advance to let us know about that. Nice guys, got the job done fast. The cost was consistent with the rates we got over the phone.
I’m still amazed that we got rid of a big volume piece of furniture in less than 24 hours. The fact that they called in advance with their arrival time and that they were very nice and very professional adds to the amazement. Thank you!

SCAM!!! DO NOT USE THIS COMPANY!!! They quote one price, and once they have everything in the truck and you have no other option, they up it at least $ 100 dollars. DO NOT USE THESE GUYS! WORST COMPANY EVER!!!

0 STARS! LIARS! THIEVES! STAY AWAY FROM THIS SCAM!
These thieves pulled the exact same scam on me. Quoted $ 230 tops, three guys showed up, spent less than an hour moving a few pieces of furniture into a truck, then claimed they charged by «truck fill», calculated «extra» labor, and charged me $ 550!!! After complaining they only lowered it to $ 480, but your stuff is held hostage, you have to pay, or they’ll leave it on the street.
I called the office at least ½ a dozen times, and mostly got voice-​mails, or they «took a message», and no one ever called me back.
THIS IS THE FIRST REVIEW I HAVE EVER WRITTEN.

Scam or Ripoff are the best two words to describe this company. I called them on behalf of my elderly parents to remove trash from their backyard. I selected Green Clean because after speaking with several companies, they had the largest truck. These trash hauling companies base their pricing on how much space is taken up by your trash load on their truck. When I was quoted the pricing, I was not told any additional costs for any specific materials. We agreed to terms. Here, the ripoff begins: When they showed up at my parents home, they came with a smaller truck than I was quoted. After completely filling this smaller truck, my parents were presented with an invoice that included ADDITIONAL charges for the removal of 2 empty paint cans and a computer monitor. These items were loaded onto the truck without prior approval from my parents and they were not informed that they would be charged extra. When I called to voice my concerns about what happened, I was basically told «oh well, tough luck.»
i should have realized something was amiss right off the bat. They were the only company out of the five I spoke with that required a credit card upfront. I now know why — they want to make sure they can charge the customer despite delivering poor service and hidden charges. There are plenty of companies out there, I caution you highly about using this one.