H&R Block

Great service. Very efficient and knowledgable employees. Answered all of my questions and concerns. Gave me peace of mind.

OMG I don’t know where to start, this office is so friendly and super professional. People at this location are pretty much up beat, the Supervisor knows her law and ethics about Taxes. I would highly recommend people to get serviced here. You can’t go wrong, these people would get you the maximum refund. Plus I didn’t have to wait, I got serviced real quick. A+++

This was one of the worst experiences I’ve had in a while. I felt as though the team was incompetent and rude. I wasn’t happy with the lady that was helping me, she wasn’t listening to what I was saying, and acted annoyed when I said I was there to ask a few questions. I sat down, and after her answering a call before even greeting me, then she kept entering her password incorrectly on her computer. She asked if I had my paperwork, I said no, not knowing exactly what she was asking for. She didn’t even ask me why I was there or what I needed. She then got mad and went to complain loudly to another associate about me. I got up and asked if I could reschedule with someone else, because the lady who was helping me told the other associate she didn’t know how to help me, and I was very curtly told NO! That the lady who was helping me has been doing taxes for 20 years. My answer was that it didn’t seem that way. Then the other associate mumbled something smart under her breath. I tried explaining why I was there, and didn’t get any answers. I left within 10 minutes of arrival. I will never go into another H&R block and will not use their online services again… which is sad because I’ve been using them for over 10 years. It’s sad that such a poor experience has ruined my relationship with them. Terrible service. Terrible place.