Jamba Juice

My experience at Jamba Juice:
Me: Can I get a banana and peanut butter smoothie please?
Her: Do you want chocolate in it?
Me: No
Her: Do you want berries in it?
Me: No
Her: Do you want dates in it?
Me: No
Her: Ok, so just banana and peanut butter?
Me: Yes

this is one of the few jamba juices that do the juices right and dnt mess up the proportion of everything and make it taste like something different

This jamba juice is very clean and welcoming. The employees are all wonderful with positive attitudes. Their customer service is impeccable. I was very pleased with my experience and I will be definitely returning.

Very friendly staff very helpful. I got citrus kick juice it’s great. Lovely atmosphere.

I recently went in one morning for breakfast. It was pretty busy. I wasn’t sure what I even wanted. As busy and chaotic as it was, the manager Josh let me know what the options were and was super knowledgeable. I vaguely described what fruit I was in the mood for & he was on it. The smoothie was pretty damn good. I’m going back later to try something different.

This place is awesome! Sara was so nice and helpful! It makes my day when I go in a place and they are so nice and make me feel like a valued customer! Got the wheat grass and kale juice with banana and orange juice. Also I didn’t realize they have breakfast sandwiches that are under 300 calories. I was very excited to see that and oatmeal on the menu today! I ordered it… only think is I wish it was egg whites not regular eggs.

Seriously. This is the slowest running Jamba Juice I have ever been to. When they first opened, they were so lost and it took soooo long to order and get your drink. It has now been a long time since they opened and they act like they just opened. They’re all still all over the place and it still takes forever to order and get your drink. The only reason I come here occasionally is because it’s the only Jamba Juice in the area. The service here is terrible.
Always expect a line. And always expect to wait a long time to get your drink. And don’t be surprised if they mess up your order or your drink.

So I guess Jamba Juice got into the pressed juices game! I bought 5 groupon thingies online to try them out and came here over the weekend. I went with the greenest/​less fruit one I could find and it was good! The serving size is on the smaller size. Service was quick, friendly and this location has a lot of seating for adults and kids too! I will come back here or to the MDR location to redeem my other 4 coupons. Parking is $ 1 at the mall every hour I believe.

It’s just a regular Jamba Juice. Not different from any other location. They’re never too busy, but the service can be a little slow. Not slow enough for me to complain about but they definitely take their time to make the smoothies. Service is nice though.

I go to various Jambas like twice a week so I think I’m experienced enough to say that this Jamba is one of the best! The team was friendly and funny and made my experience great. I love the Pumpkin Smash and it’s hard to find a location that still has it in the freezer!

I don’t know what is wrong this this location/​store. Employees are always so lost in EVERYTHING they do… Register, taking orders and making the juice/​smoothies.
They also don’t keep clean «kitchen» so to speak. One time there was a rag on top of the counter and the dirty rag water flowed into the water they keep their spoons in. When I told them about it, they just took out the rag and not changed the spoon. NASTY!
Also when you order, you may be waiting for good 15 – 30 minutes. The timing has gotten a little better now a days, but still takes awhile.
I got fresh juice today, and the guy ran my kale in the blender. I asked why it was called juice if you are going to blend it and he just RUDELY told me they are not allowed to. That’s funny, cuz at other locations, they have ALWAYS JUICED my JUICED KALE! Anyways, he just had excuse for everything. I’m not sure if this guy didn’t know what he was talking about or if Jamba Juice trained him this way. I had to constantly stir my juice cuz the pieced Kale kept going to the bottom and I basically had to chew my kale. They should have just handed me pieces of kale and I could have chewed it piece by piece.
REGARDLESS, I’ve been here many many times, and I keep giving them chances (cuz I crave Jamba Juice and it’s close to my work) but I should stop going. They really FRUSTRATE ME!

The staff is always kind and fast at making smoothies. Each time I stop-​by this location, they always make me aware of upcoming deals and ways to save money during my next visit. This is my favorite Jamba!

This place rocks! The veggie juices are sooooooooooo good and everyone that works here is super friendly. Always smiling, even when high maintenance people yell at them because the shade of their smoothie isn’t the right color– that actually happened.

Great service — line moves quickly, and workers have great attitude.

The quality of the smoothies/​food is up to Jamba standards, but that’s when you can get it. I was craving their oatmeal this morning for breakfast, and went out of my way on the way to work to stop in here, which I never do, and after waiting in line behind 4 people I get to the register to find out they are out of oatmeal. Its 8:30 in the morning. If you’re going to have a breakfast menu, make enough breakfast items to serve during the breakfast hours! If you run out of a breakfast menu item before 9a, you didn’t prepare enough.
I didn’t order anything else. I just left.

I stopped by for a smoothie after running some errands at the Century City mall after pilates class. The smoothies here are standard Jamba Juice, I have found them to be consistent at every Jamba I go to.
My 5 star review is for the customer service here. Jake made some excellent recommendations to enhance the health factor of my smoothie and to help recover from the pilates work out. He was so enthusiastic and kind, and genuinely seemed to like his job and his work. I even stayed for a few minutes chatting with him.
Jamba, you have found a one in a million employee!
Bonus: Excellent customer service from Jake.
Bogus: Starting Feb 1, 2013 the mall is going to charge $ 1 for 0−3hrs parking. Unfortunately, it just means I will go to another location with free parking :(

Thank you Jacob L for brightening up my morning, what a great host, so upbeat nd knowledgable about the store and its products, smoothies great of course and if not Jacob would fix it for you

The smoothies are the same as any other Jamba Juice location, which is decent, but what I wanted to mention was the excellent customer service. I didn’t catch the name of the guy at the cashier, but he was the perkiest, happiest person I have ever met. He was smiling from ear to ear and seemed like he wouldn’t want to be anywhere else in the world. I felt like he should be doing a happy dance. It was adorable. His bubbly personality certainly made my experience 100x better. +1 star just for him!

I love this Jamba Juice. They’re quick and to the point. Lots of outdoor overflow seating, and the best thing to grab at Westfield Century City while walking around. They’re usually open til 10-​ish, so it’s a good snack to get right before watching a movie.

I haven’t been to a Jamba Juice in years (since I bought a blender and realized that $ 4 of fruit and such can make a lot more than one smoothie), so I’m not especially big on the chain and can’t really say that I’m a fan… but I do want to say that I had an excellent customer service experience here!
This store is located on the second floor of the Westfield Century City Mall, just around the corner from the fancy schmancy food court. We came during dinnertime because my friend had a buy one, get one free coupon. She showed it to the cashier on her phone and they said that they would honor it.
We spent some time perusing the menu, and the staff was very patient and nice in answering our newbie questions: «What do you do to a ‘lighter’ smoothie?» (switch out the nonfat yogurt or sherbert for a dairy base of milk, whey and Splenda) and «Which boost mixes well with Caribbean Passion?» (energy boost) and «What’s an energy boost?» (provides… energy) and «Does a lighter Pomegranate Pick-​Me-​Up taste ok with a soy protein boost?» (marginal, too healthy for him).
And when my friend decided after we had already ordered that a lighter smoothie sounded blech to her, the employee making the smoothies heard this and was quick to make sure that it was still ok to make the lighter smoothie on the order (which was mine). I appreciated that they were paying attention and that they wanted to ensure that they were making a drink that we really wanted.
When there was still a little smoothie in the blender that didn’t quite fit in our cups, my friend asked if they could give us the leftover extra. Sure, he said with a smile, and poured the small leftover amount into another cup. When my friend and I decided to use this as an opportunity to sample each other’s smoothie flavors, the worker was kind enough to offer an extra straw or spoon.
I love when places have great and friendly customer service! And I thought my smoothie (the aforementioned lighter Pomegranate Pick-​Me-​Up with soy protein boost) was good.
P. S. Why is the address listed for this place as «Century City Crappy Mall»? It wasn’t me — promise!