Just Tires

The actual tire installation of my fronts were just fine but i don’t need all the up-​sale on perfectly good rear tires. Also I’m pretty sure they added extra costs to our because the bill was 30 – 40 more than a different quote from a different JT. With all the rain coming didn’t have time to F around.

I have been coming here for over twelve years. The service here has declined drastically over the years. I WILL NEVER COME BACK! Just Tires is officially on my ban list. They think they can get away with ripping people off. No more. I had warranty on my tires, up to 36 months and ²⁄₃₂ tread. The idiot sales rep named Ricardo Q told me over the phone, «Front tire has a hole, your tires are worn… they are almost 3 years old… we can’t replace them for free.» I had no choice but to agree to 2 new tires, and fork over $ 300. The inspection report clearly says that I had ⁶⁄₃₂ treads on both front tires, which they replaced. They completely ignored my warranty that I bought 34 months ago, and basically ripped me off.
BEWARE OF THIS PLACE. THEY ARE DISHONEST AND WILL MAKE EVERY EXCUSE TO SELL YOU NEW TIRES. DO NOT TRUST THEM.

Just Tires on Beverly Blvd. replaced my tire on very short notice (I had a flat and was driving with a spare). They also had my tires in stock, which are a very hard to find brand for Mercedes. They were professional, reasonably priced and provided excellent service. Mark was the person who helped me and he told me exactly what my car needed (alignment) but not 4 new tires. Great place, great service!

I stopped by Just Tires on Beverly Blvd. to get a flat repair on my lunch break but I was originally quoted an hr — hr and a half. I told them I was kinda in a rush and had to be back at work in an hr. The gentleman helping me, Ricky, was very friendly and told me my car was up next and he would do his best to get me taken care of in an hr at the latest. He got me out of there in less than 30 mins! Thanks so much guys, I highly recommend them.

I have been dealing with Just Tires at this location due to a faulty tire that I got originally. At the end of the day, I must say that working with Harold and Mark (the older gentleman) at the counter was awesome due to their attention to the customer and making sure I was taken care of properly. Those two are AWESOME and if you are going to be doing any business at this location, make sure you deal with either one of them. They will make sure you are happy. LOVE THEM!

With all the construction in my neighborhood, I’ve found more than a few nails and screws in my tires. I’m so grateful for this place. It’s convenient walking distance from my apartment, the employees are helpful and courteous, and they’re open on Sundays! I’ll definitely be back the next time I run into tire trouble.

I agree with the person below me, I don’t know why there’s so many negative reviews. I’ve been coming here for years to get my tires replaced and the staff is always nice and courteous.
People should come as soon as they open in the morning so they don’t have to wait too long but also keep in mind that these guys also have to attend to other orders ahead of you.
They usually have offers and sales for their tires and services. Their prices for tires aren’t too bad ($ 321 or so) simply keep in mind, you get what you pay for; If you buy cheap tires, they’re going to get worn out faster. It’s better to spend a bit more and have good quality tires rather than used crappy tires.
Overall a decent location. They offer free wifi and fresh coffee while you wait. It’s also conveniently located right by the Beverly center and target/​marshals/​old navy so you can take a walk or shop in the malls across the street while they maintenance your car.

I’ve been coming here for over ten years for any tire needs, and have always received excellent service.
The tire warranty has proven its worth on more than one occasion.
I once had a nail in my tire, and they removed it saying it was so shallow, I didn’t need a patch. No charge. Honest.
They do get busy, so plan accordingly.
Harold is awesome!

Stay away from this place…, pvercharged and technicians are con artists and underqualified to service any car!!! Took my car in for a front wheel alignment on ⁰⁷⁄₂₅ and technician tried to over sell me services I didn’t need, then when I turned all of them down and asked for a basic alihgnment, they turned the key in the ignition with the a/​c blasting, and running down my battery. The technician tried to upsell me a brand new battery after damaging mine. Thank God for AAA, who came in less than 5 mins and had my car started and running in no time. Telling you… These people do not deserve your patronage!!! There are other shops that appreciate the customers and respect them!!!
After contacting the their corporate office, i was reluctantly put in contact with a Mr. Sherlock who claimed to be a district manager. On the phone he did not listen to my concerns. Just screamed back the lies his staff told him and he basically covered up and are protecting the unqualified con artists posing as mechanics. Take your car in at your own risk. I guarantee you will regret it later, just like I did,

The last time I was here these guys made a bonehead error… they forgot to put my lock nut driver back in my car. Fast forward to my next need for tires and that error was discovered. I called them to find out what happened and the manager was very gracious then insisted that he could fix the problem… there was absolutely no resistance at all. These guys worked with me to get the problem solved and they replaced the entire set free of charge. I was out an hour or two of my time, but their grace under fire (I was very pissed) and professional demeanor really shone through. These guys deserve your business.

So I don’t understand how this place has even 3 stars.
I went last night to get a tire patched, after 10 minutes of waiting the very hurried said that it w would take at least 2 hours for them to fix my patch and I should come back in the morning so I came back in the morning they told me they didn’t have time today maybe I should try back at a later time I got pissed off and I left horrible customer service.

Had a great experience getting four new tires and an alignment today. Anthony was very helpful, professional and friendly. I will come here again.

Came here to simply swap out my center caps since I didn’t have a jack for my truck.
I called before my arrival and was quoted and already ridiculous price, I agreed to show up since I live down the street and I didn’t want to wait until the next day.
I show up and now the price has suddenly increased.
Then the two older salesmen proceed to speak as if it was some very complicated task to unbolt four wheels and replace the center caps. They were rather condescending. I just wanted it done so I didn’t tell them that I have done most of the work on my truck myself.
It takes a good 45 minutes to get the job done since it suddenly became social hour after the second wheel.
A few days later I randomly decide to check to make sure all the bolts are tight since I had a strange feeling about the workmanship. Sure enough at least two bolts were not even hand tight let alone torqued to the correct force.
Bottom line… They are over priced and the workmanship is sub-​par. I guess that’s how they pay their expensive rent.

I see a lot of negative reviews, so I thought I’d throw in my two cents about out good experience here.
I was out to dinner with some friends on Friday night when one friend mentioned he had a spare on his car. He had hit a pothole and gotten a flat two weeks ago, and he was fretting about how he hadn’t found time to buy a new tire yet. He said Id do it now, but everywhere is closed by six (and it was nearly six as he was saying this).
In true Unilocaloholic fashion, I got out my phone and said there HAD to be somewhere open later. Just Tires came up on Unilocal and I decided to call in spite of the two star rating. I read the tire size to the guy and got a quote. I asked if we needed an appointment or if he thought he could squeeze us in, and he said to just come on by since they’re open till 8pm.
So we finished dinner and dropped the car off around 7pm and walked off to have a drink while we waited. Less than 30 minutes later, they called to say the car was ready. The final price was a couple bucks less than the quote, and the mechanic who we spoke to throughout the process was very kind. My friend said there was no up-​selling or pressure to get a better (more expensive) tire.
I read the other reviews and it sounds like they went to a different business entirely. I mean, i’m sure they went to the same place, but we had a surprisingly painless experience. So maybe give them a chance ;)

I got a flat tire and took it here because my boyfriend was working nearby and able to meet me at this location. I don’t know anything about tires, so I felt I needed make supervision.
At first, everything was great. They helped me quickly, gave me a quote that I accepted, and told me it would take about 2 hours to change the tire. I wasn’t happy with the wait time, but I wasn’t going to argue as they seemed busy. They told me that I could leave and they would call me when it was ready.
2 hours later, having not heard from them– I called to check on the status of my car. «Oh, yea! Your car is ready! Come on back!» Uhhhh okay, thanks for letting me know.
Thank goodness I brought my BF with me because I wouldn’t have noticed that they put THE WRONG TIRE on my car. They claimed someone must have «grabbed the wrong one.» Okay, why is this my problem?
They didn’t offer me anything to rectify the situation and only said they would change the tire to the correct one next. 1 hour later, I’m still here waiting for my tire change.
My advice: Take your business elsewhere.

Wow! The WORST experience EVER!
I made an appointment for 4:00 pm. At 4:23 pm, I was finally helped and asked what I needed so I explained I had an appointment. The old, grumpy man who apparently is the assistant manager tells me that there is 8 cars in front of me and it’ll probably be done by 7:00 pm. Seriously!!! I came here, they asked me to come back at 4:00 and scheduled an appointment and then they won’t help me!?!
I was furious and asked why they had me come back if they couldn’t service my car. His response, «you didn’t talk to me.»
But wait, it’s gets better! They have a tv in the little lobby area that had the news on and they were talking about some research study about women being paid equally in the workplace. The assistant manager proceeds to laugh out loud and say that women shouldn’t be paid equally and blah blah blah! Unbelievable way to run business!

I had no problem with them. Four new tires on a Prius. It was only $ 1.00 more per tire to go with the next level up vs the basic one. Plus there was a rebate on the tires too. Yep. I got the three year warranty protection thing. Yep. Free alignment check and it was out of whack so we fixed that too. Toyota dealership in Hollywood said I needed my brakes fixed. Just Tires guys did check and said it was just a minor thing they fixed as the brakes were good. So who do I trust? Toyota or Just Tires?
I sometimes go corporate for these things. I like that I could go to any Just Tires if I had an issue and if I’m getting four new tires, might as well do the three year thing. You know I’ll pop by for those 6000 mile check ups and drop in anytime I feel they are wonky. It is in my neighborhood. Service was fine. Mechanics, I suppose, aren’t the friendliest to gay Indians but Anthony was very nice and explained everything and personable and we talked about parking issues in the neighborhood. The place was clean too.
I got there at 7 pm. Out the door with brakes checked, four new tires, alignment fixed, three year warranty, rebate, by 8 pm for $ 650. Is that a lot? I dunno. I have piece of mind and that I could go to any of them anywhere in the nation.

Oof. Really wish I’d read the reviews before I bothered coming in.
I got a flat while at work, so one of my coworkers offered to take the tire in for me for a quick patch. Whomever he spoke to at this location told him the tire could be repaired, and to come back in a bit to pick it up. I then went back an hour later with two other coworkers (one of them had to get tire work done on his own truck), and none of the men working at the shop would even address me. They spoke to my male coworkers pleasantly enough, but I didn’t appear to exist. When I finally got one to talk to me, he told me that my tire couldn’t be repaired, and the only option they had that could fit my wheel would cost $ 64+. I wasn’t in the mood to fight, so I said fine. They then told me it would be at least another hour before the tire would be ready, so my coworkers and I left.
I came back after an hour (mind you, it had now been over 2 hours since someone originally dropped the tire off), only to be told that the tire is actually going to be $ 96, all-​told. When I balked at the price, the man I was speaking to became very condescending and continued to condescend to me for the rest of the interaction. I paid for the thing and then asked him if he would put the tire on for me, only to have him scoff and tell me I would have to wait YET ANOTHER hour for him to have time to do it. After some more balking on my part, I finally said, «Just throw it in the back. I’ll do it myself,» and was then subjected to multiple comments about how I shouldn’t get my hands dirty, or hurt myself trying to put the tire on alone.
There is a seriously sexist vibe in this place. If I had been closer to home and not at work, I wouldn’t have put up with it for a second. They clearly counted on me not fighting back about the price, and it’s pretty bloody suspicious that the tire suddenly became unfixable once it belonged to a woman. My coworker, Bill, who was with me most of the time, couldn’t believe they were telling me I needed a new tire after he inspected the flat in the first place.
Poor customer service, shady practices, and overt sexism – I’d love to rate this ⁰⁄₅ stars. Would not recommend. Take your business anywhere else, ESPECIALLY if you’re a woman.

Amazing. Fast. Attentive. Courteous. Friendly.
5 stars all around!

I live less than a mile from this Just Tires location. Hence when my partner got a nail in his tire last night it made good sense to get it repaired at Just Tires this AM.
So after getting a flat we used the tire repair kit in one of my vehicles to temporarily fill the hole and get his vehicle over to this facility. He showed up at 8 AM this morning when they open. Objective was to get the tire plugged or purchase an inexpensive tire as he owns an older vehicle we do not wish pouring $ into,
After waiting a few minutes he asked for a patch. The guy told him that a patch was not feasible as the tread was worn. The guy then came back with a tire price list offering a $ 78 or $ 97 option. I understand cars and had a look at the tire myself. Clearly this tire could easily be plugged and patched.
My partner opted to go elsewhere to get the job done. He wound up at 10 Minute Tires on Pico where they offered to patch up his tire for $ 20 or sell him a new (used) tire installed for about $ 30 out the door. He opted for the $ 30 solution and it turned out great.
This place should be called Just A Scam. Just because they are in a high-​end location does not justify ripping off working class people.