L A Rentals

LA RENTALS
Do yourself a favor and READ YOUR Unilocal REVIEWS.
That is what a professional company would do in order to rectify some of these horrible situations. Not that there is much you can do as of now.
Honestly what I am going through is ridiculous and I have never been treated with such horrible unprofessionalism in my life. I was kind, and a great tenant and whenever I had a problem with management I would go to you in person with photo proof and documentation and get treated with disrespect as if I was making a scene out of nothing.
My apartment flooded, had mold, had cracks and broken windows, door hinges etc upon move in. Representing places like this should not be okay.
Stay away from this place and all surrounding streets and complexs that they represent. Save yourself the stress/​headache.

INCREDIBLY RUDE. UNPROFESSIONAL.
I found this place on «for rent.» After several vain attempts, and being hung up on, twice, I finally got someone to speak to me.barely. I asked him about availabilities and he just muttered numbers. I asked him what he meant and he hung up on me! I called again and someone else with an accent answered and I asked about availabilities. He gave me pricings, so i went on to ask more about the apartment sizes. He answered, I already told you! I asked him why everyone I spoke to was so rude, and he had the audacity to tell me it was because he had already answered my question and I asked again. seriously, don’t get a job with people if you can’t stand talking to people. I’m so glad I didn’t waste my time actually making an appointment to see one of these dumps (thank you Unilocal users for your photos)
don’t waste your time or money!

This place is a scam. They advertise on buildings all over k-​town and when you call to see the apartment they don’t mention the fact that you have to pay to sign up with their service to even look at places. Dirty office, rude people, especially the sleazy looking Persian guys working there. Thanks for wasting my time, Shawn. I hope your sketchy company goes out of business soon.

They put people on hold forever when we have a money related issue need to talk to them, they charge me 750 dollars for promotion fee but I got people move in I did the work and they charge me for nothing!!! Worst experience ever!!! Stay away from this place

Where do I start?
I went to LA rentals to looking for a studio and Shawn gave me a few buildings around Koreatown to choose from.
I went to each and every building looking at units and all of them were awful and looked very well unkept… Some of the buildings didn’t even have call buzzers and some you can just walk in. Not safe if u ask me…
I came across 450 S Kenmore ave which was my last building. I was ready to give up at this point, however I looked at a unit on the fourth floor it was big and open with a separate kitchen… Hallways looked okay and I didn’t see why I wouldn’t choose this building. I took it.
Days after moving in I noticed massive Cockroaches coming up from the drains in the kitchen and bathroom. I even found a few in my fridge. I’m like no way I can’t do this. I went to the Apt manager and I said I thought u said there were no bugs!!! She rudely said are u sure u didn’t bring them with you? Everything is new in that apt and everything is sealed… I began to snapped.
I contacted her boss and she said to start collecting them to show I had a bug problem and she will send someone to spray, so I did and ran down to the MGR apt and showed her a zip lock bag with about 70 or so. Some were even prego, Some had wings. I never in my life seen roaches of such kinds. I even asked my neighbors anyone who spoke English if they had a bug problem and they all said yes even bed bugs they told me. I almost fell out!!!
So, she finally sent someone to spray which didn’t do anything. It was like candy to these roaches. They were still in my cabinets, sinks and now in my bed laughing me right in the face.
I called a lawyer and got out of my lease. Nobody should never EVER live in such a place. There were even several families in one studio. Smdh…
The only thing this company wants is your money or what little you have. They don’t care about your health of well-​being. Pay rent or they will mess up your credit.
Please look in the valley if you have too… STAY clear away from LA rentals and all those broke down buildings in koreatown…
Not worth the stress.

Lived on the first floor of 275 S. New Hampshire from end of 2011-​early 2013 – there were so many roaches! A family of roaches even moved into my electric toothbrush charger; it was simply disgusting.
When we moved in, the previous renter had covered the walls in satanic writing, and it was poorly covered up. We would keep discovering new notes about the Devil and 666. Not pleasant.
The manager was a nice woman, but this place was just not well kept up.

WHY CAN’T I GIVE NEGATIVE STARS?
Where do I begin? Last year, I was apartment hunting and decided to check out 432 S. New Hampshire, AKA BRYNMOOR APTS.
I have two small dogs, and I always see people coming out of this building with dogs so I assumed they allowed pets. When I asked the girl who was showing me around about their pet policy, she said they only allowed cats. WTH?
This place is JUNKY. As I walked into the lobby, all I noticed was the ugly forest green carpet. The girl told me to follow her to the elevator since the unit was upstairs and we literally walked into a door that had an «elevator» inside. It was super sketchy and had a gate instead of a door. With all the units they have, they really need to renovate this place because it does not look appealing at all inside.
Long story short, I DID NOT move into this apartment.
I moved into an apartment down the block which is WAY more nice.
SO. the other day I was walking my dogs in the morning and passing by Brynmoor. I was just minding my own business until a lady (who turns out to be the landlord or maybe it’s his wife) told me that I’m not allowed to walk there. I thought that was really weird and just continued to walk down the block. I was making my way back on the other side of the block when I saw her j walking across the street with something in her hand. She approached me and threw DOG POO at me (she missed btw). I told her she was crazy. Isn’t this assault? It’s not like I don’t pick up after my dogs. I even had a doggy bag in my hand with my dog poop in it and showed it to her but she was still crazy and yelling stuff in broken English and said she was going to call the cops. Call the cops for what? Because I’m walking on a public sidewalk? SHE’S CLINICALLY INSANE. Don’t move here unless you want a psycho landlord. I made a police report and if I ever run into her ever again and she tries to harass me, I’m going to sue her. ENOUGH SAID.

I wish that I could give them zero stars or negative stars. This is the worst company to deal with. We were denied renting from them even though I was originally approved for renting. I was given approval and told to come in to sign. They overlooked that another person was applying to live with me, I was promptly told no. He is «not welcome to rent from us» and the owner said he can «absolutely not» live there. Discrimination? I believe so, considering this happened AFTER I sent in a photo ID. (I’m white and he’s black). I would like to know who the owner of the building is at 432 S New Hampshire. The customer service every time I called was terrible. They would take a long time to call back and would be rude. The man that I dealt with, I believe his name was Sean, was absolutely rude and would not help me with the denial of rental situation. We were given no reason for denial. DO NOT DEAL WITH THEM. THEY ARE TERRIBLE.

Wow, moving into the apt that Radu G. showed was a big mistake!!! 275 s. New Hampshire ave. 90 004 la ca.
Roaches, mold, nasty bathroom, roaches, nasty kitchen, bad paint job, pissy elevator, roaches, loose doorknobs, roaches,
HOT WATER NEVER WORKS.
NO VENTILATION IN BATHROOMS SO MOLD IS EVERYWHERE.
My move in date was pushed back twice because they couldn’t finish half assing my apt. I moved in late Oct 2013 and my kitchen is still undone. They reglazed my tub one day before I moved in knowing that it needs four days to completely dry. The manager, a very nice lady, told me the reason the tub was «melting» was because it wasn’t dry yet. Check my pics to see my lovely apt. Cant wait until Oct 2014. Im getting the FVCK OUTTA HERE!
Radu G was a really nice guy. Doesn’t change the fact that he knew damn well this apt was a third-​world dwelling! He got me good! Lol. You live and you learn.
Everyone in that office had attitudes every time they picked up a phone. When I stopped in to ask about getting my rent prorated because they pushed my move in date back, two of the guys said «no, you already sign lease.» «No, too late you made lease already !» Lol I almost had to show my hidden side (I’m from the westside of St. Louis, MO). Again, I explained my situation very slowly and politely, and informed them that i really wasn’t «asking» for my rent to be prorated. I was telling them to prorate it.
Most of the pics i posted were taken when i first moved in. I was waiting to see if they were going to do repairs. I feel like 4.5 months of waiting on repairs is ridiculous.
I have to hand it to LA Rentals, they got me good!
****I recently got MGMT to spray my apt for roaches! Made things worst. They also changed the loose doorknobs to ones that dont turn or work properly. Should’ve just kept the loose ones. Everyone always gets stuck in the bathroom! The bath tub has gotten worse and they still havnt finished my kitchen.
The mold on the bathroom ceiling is growing more also. I tried wiping mold off the wall and made a hole. My BR walls are some type of painted over paper mache crap. I was like WTF! Uploading more pics soon.
I wont be asking for anymore repairs. Ill just suffer until my lease is up in Oct. Lol

DO NOT RENT FROM THEM. I had an apartment with them, and even after the ceiling collasping in from a rain storm, (all they did was replaster and vaccuum the carpets; good luck breathing in mold new tenants), bed bugs, cockroaches and yes, I also had two little mice become my roomates… after all that, they still did not return my full deposit. I have nothing but bad vibes for them. So PLEASE, so not rent from this disgusting company.

DO NOT RENT FROM THESE PEOPLE! They have absolutely horrible customer service. Everytime I call them for any issue, question or concern they will frequently put you on hold for extremely long periods of time. Also, if you have trouble communicating with them or you ask too many questions they get very short and rude. DO NOT RENT!

Does not deserve any stars. My daughter made an appt w/​Shawn. He couldn’t attend the appt. @ 9:30am on a Saturday, that he scheduled, due to him being in a «meeting». He gave her a list of units @ several bldgs. & told her to go look & if it wasn’t a mgr. there, to call him. She called him, he informed her the mgr. was at lunch & to wait for someone to come out of the gate in order to enter the property to look at these 2 specific units, and their doors would be unlocked. After waiting in the heat, someone finally exited, she literally ran inside, went to the units & of course neither door was unlocked. She called back & a male answered the phone & said Shawn had gone to lunch. She asked if he could assist her since Shawn was at lunch. He immediately placed her on hold without answering her request for assistance & never returned. I was on the other line & witnessed the entire conversation.
From a mother, please don’t waste your time with these unprofessional people that clearly care nothing about «customer service».

I’ve moved officially (meaning official change of address/​permanent residency) about 9 times in the past 7 years. It had to do with schooling, work, life in general. So I have definitely been around the block in rentals, craigslist, real estate agents, and building managers/​owners. I’ve lived in luxury apartments, hobbit dungeons, condos, townhouses and the like. I’ve lived in suburban areas and urban areas. Good and bad neighborhoods. I’ve lived in Northern, Central and Southern California –
I was replying to a regular posting on craigslist when I happened to call in for several properties with the same number/​guy picking up. Turns out it was Radu G. and he works for LA Rentals. The first couple of apartments I looked at and was interested in rented out incredibly fast and I was not able to close the deal on them. Radu felt bad and was very helpful in working with me to find another place within my budget and neighborhood. He was very helpful, accommodating and wanted to genuinely ensure that I would leave happy. He even tried his best to give me the best look&lease options (upon approved credit — a $$ discount on the deposit/​first month’s rent).
The building manager however, of my new apartment building is terrible and forgot about meeting me for the appointed time for the hand-​off of the keys. She just doesn’t give a damn (also ignored my report of a possible gas leak since it was a weekend, I just called the gas company to handle it directly afterwards). I took myself to the LA Rentals office after hours — around 6pm when they close at 5pm — with my key dilemma. The man in the office at the time said he was working late and will contact the building manager for me and call me as soon as they were back. He apologized profusely and I indeed did get that call within the hour. As well as a follow up phone call just to check in with me to see if everything worked out. Everyone I worked with from the LA Rental office was very kind and accommodating.
Though if you call their office, be prepared to be put on hold…
Finding an apartment while working full time and being in a transitional period of life was extremely stressful and LA Rentals (FREE too — unlike Westside Rentals) really alleviated some of that stress for me. I write this from the comforts of my new apartment where I’m currently happy as a clam.

So… this review is just based on my first impression to even look at a studio with them! I called and said we would like to check out one of the studios. I told them we work 9 – 5, like most people, and they said they close at 5. I said, okay, I can do it through my lunch at 12. They said, no. We take our lunch at 12. HAHA! Talk about a red flag! I said forget it then. Clearly you don’t care about your customers.

DO NOT RENT THIS PLACE! I am so glad I moved out. The whole building is infested with BED BUGS and ROACHES! Shortly after my husband and I moved in we discovered there were bed bugs crawling all over the place. I would find 5 – 10 bite marks on my body every morning. Also we would catch 10 – 15 roaches each day in the kitchen. We informed the management about the bug situation but their response is slow and indifferent. They would set up «appointments» for pest control but we later found out the room was not treated at all. The facility is old and constantly requires fixing. In the one year period we lived there we had numerous problems: electricity, plumbing… you name it it has been broke. And every time we request for service you can see the nasty expression on the face of the building manager. Needless to say her manner is very rude and unfriendly. Her husband is no better. One time I left my laundry in the basement and by the time I got back the door has been locked. It was 9:50 pm while the laundry room was supposed to be open until 10. I hurried to the manager’s office but her husband would not re-​open the basement for me. He coldly said «Come back tomorrow morning. Open Eight!» and literally shut the door to my face.
I would never go back to that place. Don’t get fooled by their cheap price. There is a reason for that.

These people are SUPER SKETCHY! 432 S. New Hampshire was my first apt. I had by myself. I was in a tough spot so I took it because it was affordable. But I wish I hadn’t…
–The building, albeit pretty, has cockroaches. I’d see at least 1 cockroach a week. I also had a leak above my bathtub that the landlord fixed immediately, but didn’t fix the big hole they cut out of my wall until over a week later. I kid you not, the biggest cockroach crawled out of that hole, lIke the ones you find on the street.
–The leasing guy in charge of that building is a creep. He’d hit on me all the time if he ever had to a reason to call me. Once my friends when on the roof when they weren’t supposed to and he’d use that time to hit on me and ask me out to coffee. Disgusting.
–Not trustworthy. I ALWAYS paid my rent on time. I was never late. I was a quiet tenant and never had a party in that apt (because it was so small). I always said hi to the landlord and their son and they seemed to really like me. After they raised my rent, I decided it was time to move. $ 900/​mo was too much for 11×13 living space, 5×7 bathroom and 3×4 triangular kitchen. I attached a note to my rent giving my 30 days notice. I also told the landlord face-​to-​face I’d be moving at the EOM. The day I moved out, they acted all surprised. I knew they got my note because it was WITH my RENT.
After I moved, they sent a collections agency after me. I battled them for FIVE years. It was a he-​said-​she-​said case but it was my fault I never kept a copy of my 30 day notice and I’ll never forget to do that again. Because in the end, they won. I was a good tenant for 3 years and they repaid me by putting a black mark on my credit dropping my limit by $ 7,000 and sending collections after me. I eventually paid he extra months rent they didn’t deserve so I could get my credit line back. They also didn’t give me back my security deposite. They essentially stole over $ 1,000 from me.
DO NOT rent from them.