Laughstub

They couldn’t handle the traffic for the Jeff Tweedy Show at the Largo and for 40 minutes the entire site crashed. I had two tickets in my cart the whole time then when the site went back up, the show was sold out yet my tickets were «still in my cart».
Horrible program design. Not a happy customer.

I had an issue with the tickets I purchased so I called the venue, but they didn’t help me at all. I then emailed laughstub, which not only contacted me right away, but also resolved my issues with no hassle. It was a great experience. Now I buy all my comedy tickets through
. Great customer service!

Such amazing customer service! I love these guys! Seriously these guys are the best.

Amazing! I follow these guys on Facebook, and got some sweet discounted tickets to a show that had already sold out.
So now I spread the word– best ticketing company out there.

LAUGHSTUB is obnoxious, irresponsible. It’s always everyone else’s fault, not theirs! Right… The least that I can do for this company is spread the word. Read on:
In an email that mentioned the Irvine Improv in large type, I received an offer for free tickets to any of several comedy shows at various local venues. The Improv was not the sender, as stated within. I chose my show, purchased two passes, and paid a $ 3 service fee for each.
I phoned the venue to confirm date/​time. The poor woman who answered had no idea what I was talking about. The venue was correct, but those who booked it did not list their own telephone number. At this point, I realized that there may – or may not – be a show, this may be a scam.
On the day of the show, I paid a sitter, drove out to the venue, paid for parking, and stood in line for an hour. When it was my turn to go in, I was ushered to the side to see a lady (Dee). Dee explained that the show was oversold and that my tickets had been refunded. She was very sorry, it was not her fault that I was not contacted and told this in advance/​over the phone. It was not her company’s fault. It was everyone else’s fault. Read on.
I emailed Laughstub a couple of times to confirm that my $ 6 fee was refunded and got no response. Today, I phoned Laughstub and got Dee. Lucky me. Dee explained how I was in the wrong in every way: I should not have used email. I should not have emailed the address with which I had corresponded in the past (funny, she did not volunteer a correct email). I should have known that the fine print states that there are no refunds on the $ 6 fee. I should know that paid tickets get precedence over free tickets. I should know that it’s stupid of me to tell her I won’t use her company anymore and will avoid it, because that’s like saying I won’t use Windows anymore. (ps, what is Windows? Looked for it all over my Mac and it does not seem to be installed…) I should know that it’s the client’s (Comedy Central’s) fault and that this is how they choose to handle the problem, not Laughstub’s bla bla bla. The list goes on, but I have tired you, dear reader. I am staying so far away from anything promoted by or associated with LAUGHSTUB, it’s not even funny!!!