Luxe Sunset Boulevard Hotel

Andrew in Concierge was so helpful and accommodated our family for a long term trip. He went beyond what I was anticipating! The hotel staff was friendly, housekeeping went above and beyond to ensure our stay was comfortable and the valet guys are so quick and willing to help (helped gather our things while I held a sleeping child).
Great hotel and happy to have spent time here.

It took me 3 months to formulate my feelings towards the Luxe Hotel and decide how I am going to take action. Here is my story…
I paid 30,000 dollars for my sons special day and was assured by Judith Feldman that the Luxe Hotel in Bel Air specializes in Jewish Orthodox and Kosher events. THIS IS A BOLD FACED LIE.
1. The day of The event the entire wait staff including the captain was speaking in Spanish.
2. When the waitstaff began snickering and giving our family the stink eye I became very concerned. Since it was a orthodox Jewish/​Kosher event I was concerned about the waitstaff not understanding the importance that the event stay kosher, the mixing of the meat/​dairy, and overall understanding that Jewish traditions. Sadly I was right…
3. My housekeeper of 10 years (who speaks fluent Spanish) informed me that several members of the waitstaff were saying very insensitive comments about Judaism, how Jews «behave», and making fun of keeping kosher.
4. My gut told me to go into the back area where the Dinner dishes were being kept. My heart stopped when I saw a waiter eating shrimp directly over our chicken entrees that were about to be served!
5. I almost fainted when someone used a spoon to mix milk into their coffee, rinse the spoon off, and place it back on the silverware rack that was labeled «kosher meat»!
6. I RAN to the rabbi on duty who was supposed to be supervising the event to ensure it was kept kosher. The rabbi informed me that he merely watches over the kitchen area and has no control over the waitstaff switching out silverware or eating shellfish and dairy over the dinner plates??? —— Well then what the heck did I pay you for???
SHAME ON THE ENTIRE HOTEL!!! It is ILLEGAL AND IMMORAL to sell services that are kosher and then not provide that service!!!
I should have known when I was told that in the entire waitstaff there was not 1 Jewish person? How do you justify this when you cater to Jewish events???
If I owned a banquet hall and threw a quinceanera you better believe I would have at least one waiter who understood Spanish, and had a broad understanding of Mexican culture, practices, and traditions!!!
You will hear from my lawyer but more importantly you will hear from the entire Jewish community of Los Angeles. We will not be silenced because the check cleared! We will not go away silently as you insult every sacred custom and belief!!!
I got it all on my camera phone…

Thank you to the OnSunset staff and Kayla for inviting me back for a wonderful experience. The service is amazing and always was even on my first visit. In my previous review, my main concern was the bug in my salad but I know that was a special case. I’m going to leave this review based on my experience at this restaurant apart from my previous experience at the conference I attended.
The restaurant itself has an indoor seating or outdoor seating area which is very beautiful indeed. We decided to sit outdoors for the full experience. But I do warn you that you will encounter many flies; that is inevitable when sitting outside.
The bread and flat bread they bring out is so fresh and delicious reminds me of my visit to Spain and Italy. All their dishes are aesthetically plated. I ordered the Ahi Tuna salad which was delightful. The tuna was perfectly seared and the salad had the right amount of dressing and even had slices of avocado! Delicious! For dessert, I ordered the chocolate cake with vanilla bean ice cream which came out warm, moist and drenched in chocolate fudge. I’m a little sad they did not have any crème brûlée left but the suggestion for chocolate cake was definitely a good one!
Don’t forget, they do validate your valet pass if you decide to eat at their restaurant. Overall, a nice experience for a lovely lunch date.

This place is just okay… very nice building, but what brought down their rating was the customer service… no one smiles here! the valet people had no emotion and i did not feel that Luxe VIP.

I stayed at the Luxe for a wedding that was nearby. The hotel is nice enough and the rooms are clean. We had a surprisingly large room with a sitting area, which was a nice plus. That being said, some areas of the hotel seem a little run down — the hallways and stairs could use new carpeting. They do seem to be remodeling another section of the hotel, so maybe this area will be next.
The pool was fine, but the gym is basically on the pool deck outside. It’s something that sounds cool in theory but in reality is sort of swarmy. Also all the treadmills were out of order during my stay.
Giving three stars because it was good, not great, and felt like a weird hybrid between a cheap hotel and a high end hotel.

I really like this place.
The executive suite is great — canopy bed and large bath tub. The only thing I would change is to try to get a room on the upper floors.

This hotel truly impressed me from my first greeting to the engineer who helped me with my tv. Every single person treated me kindly and respectfully they even randomly brought me some goodies and a glass bottle of water! I highly highly recommend this place for your stay if you are coming to LA or near Beverly Hills!

My wife and I sit through traffic to get here. We are greeted by the valet who asks us if we are staying at the hotel. We said we are here to grab a drink and eat some lunch, and he said lunch ended at 2pm. Your website says your lounge is open from 11am — 11pm. I got back in the car and drove away, your staff were not inviting nor informed if they’re turning me away before I step foot in the lobby.

I recently went to an event at this hotel, and I was not the least impressed! There was a wedding taking place in addition to our event, and there was only one bar available! I do not blame the wedding party for being upset that another large party were crowding into their turf!
When our party finally went inside the event, the food took a LONG time to arrive at the table. The salad was the only part of the dinner that I enjoyed! The rest of the meal consisting of chicken and fish took even longer to be served and they were very dry and tasteless.
Upon arriving home, I noticed that I had left some items in a small plastic bag on a bench while my friend and I waited for our car to arrive. I immediately called CS/​Manager Cody and he promised to call me back right away. 2 hours later I had to call him again, to find out that no items were ever found. Hmmm

Thank you Aida for the phenomenal service, also Enrique for taking such great care of us. WE LOVE YOU! Sorry Amy wasn’t here, I did have a slight problem with my reservation, but of course was accommodated!

We came to this place on Sunday for brunch. The presentation is pretty nice and there is a lot of food offered. The service is very slow, the bread and the pastries are not fresh at all.

Tory You deserve a promotion!!! Love this hotel. Love the service. Old Hollywood feel with a ritzy flare. Nestled in you don’t realize really where you are.

We had an absolutely fantastic overnight stay at The Luxe on Sunset. Every employee we spoke to was very friendly, professional, and attentive. Our room was absolutely beautiful, and very comfortable, probably one of the nicest rooms I have ever stayed in. On top of the phenomenal staff and room, the breakfast we ate at the conjoining OnSunset restaurant was amazing. I cannot recommend this place enough. I will absolutely be returning in the future!

Good place to meet, especially for some lenders apparently. Always a large group of lenders talking shop and having fun. I went for the music on Wednesday and Thursday evening. Top notch talent in a low key lounge.
Conveniently located off the 405. Staff are quality as you might expect in a fine establishment like this.

I’m writing this review due to a rude employee at this hotel from this morning.
I am from Los Angeles area, born and raised and my car was shutting off on the 405 freeway. I pulled in to this hotel’s entrance and my car died and wouldn’t start.
As I waited for a tow truck that took three hours to come, two employees and some residents approached me and were kind enough to ask if I needed help or tell me that I was fine where I was at.
However, one employee came after and was rude. He started saying I was blocking the entrance and I needed to get the car out of there. He didn’t ask me what was wrong, but it was obvious to anyone that if I could move my car I would’ve. Had there been no problem, I wouldn’t even had been there to begin with.
After waiting for the tow truck for another hour I went to the hotel lobby and asked for a soda since the gift shop was still closed. The same employee made a snarky comment and said I probably wouldn’t be able to afford it. I bought it.
This is the type of stuck up people who kiss ass to people with money. This is the problem with our society; there are people who aren’t willing to help just anyone in tough situations, but add to the problem (or in my case a long and rough morning).
Thanks a lot jack ass.

Donot stay here !
I was living here for 3days. I put 1000RMB in purse and left it in hotel. Yesterday, i found that 200 rmb was be stolen!

First time staying here and won’t be the last. Its near Bel Air /​UCLA and adjacent to the 405 freeway entrance. From the minute I walked in, I was greeted by the valet and the bell captain walked me to the registration. Impressive open space lobby. Modern furniture and fresh orchids ornate the tables. There are 2 buildings. 1^st one is the registration, main pool, bar & dining area and the 2^nd is a bit of an uphill walk but that’s where the spa, another pool and gym are located. Both buildings have their own valet ($ 25 w/​in & out) and the staff were very polite. Here are the goods:
1) My king room was on the plus size. Plenty of space to put all your Rodeo Drive and The Grove shopping bags :)
2) Separate writing desk area and sitting area w/​free Keurig coffee
3) Private outdoor seating area or balcony if you’re in the 2^nd floor
4) Hidden bar /​fridge flushed in the wall by the thermostat
5) Available Luxe branded snacks and several water selections
6) Extra large bathroom and with modern fixtures
7) Decent bath products and fresh towels
8) Good size closet and plenty cabinet storage
9) Decent size gym for cardio next to the day spa
10) Sunday Jazz brunch is a must. Exquisite food and amazing presentation by the poolside.
I had a fantastic stay here. It was convenient that I could just get on the freeway within a block. While this place is not at the center of attractions, there are several museums and parks nearby as well. See my pics.

Having a week in LA while some construction work being done at my house. This is a really nice hotel in a beautiful section of West Los Angeles. A cool boutique hotel with very European crowd, lots of foreign languages spoken in the bar. Dressy crowd.
I’m on the quiet side, lots of greenery, Joey is fixated on the trees outside.
Had some great room service.. Diane –my dear friend who helped pack my house prior to the construction work — had crab cakes and ihad the pear walnut blue cheese salad and we split a cheese plate. Fast courteous service. Pricey though. … 70 with tip… And we’re still going out to dinner!
Hotel had beautiful grounds and the rooms.. though quite minimalist… were quite spacious. Iwanted to indulge in a suite but they are all booked so I have the cheapest room at 229/​night. The staff are super friendly and even though there was a problem with my room, they fixed it right away.
Big PS: There is a $ 150 extra charge per stay for a dog! $ 250 if you’re staying over 6 days! And they only allow dogs up to 50 lbs.

Five stars to this Luxe Hotel. Room on spa level was huge, with nice sitting area and comfy king bed. Very clean modern and well, luxe. The bathrooms! Oh my goodness gorgeous. Comfy robes, slippers and and towels. Well stocked mini bar, snack counter and Keurig were great. Staff was very friendly!
I definitely recommend this little hotel tucked away in the hills! (:

À l’arrivée on se dit que cela va être extra et très vite on déchante.
La réservation a été fait par booking pour 4 personnes 2 adultes et 2 enfants, surprise les lits sont des 1m40. La chambre qu’on a eu est la première en entrant au rez de chausse côté parking, la 339, à côté de la machine à glacé et du parking valet, toujours bruyant avec des entrées sorties permanent.
Le restaurant est sympathique mais quand l’addition arrive il faut vérifier on nous a facturé 3 menus au lieu de deux.
Luxe peut être mais pas tant que ça.
À éviter

What a cute, stylish and super comfy hotel on west Sunset! Our NYE stay there was extremely pleasant!
This hotel is truly a hidden gem! A bit off the heart of WeHo, but closer to Beverly Hills and Brentwood, just about 10 minute drive to Sunset strip and WeHo. I liked it so much that this hotel is so quiet on the mountain, very nice environment, there are two buildings at this hotel, one is lobby, restaurant, bar & lounges building down the hill, another one is guest rooms & suites, spa and gym building up the hill, there is a tennis court and courtyard too.
The bar & lounges are beautiful and cozy, great to just relax and have a few drinks. We ate at the on site restaurant, great food and service, they have Sunday jazz brunch too, it is worth to give it a try.
We had a junior suite one king, it is quite spacious, ocean themed decorations, very cute and stylish. Fully stocked wet bar, snacks, coffee maker, mini refrigerator, in-​room safe, nice & spacious closet and drawers. Nice living area with couch and sofas, the couch is a pull out too. The bathroom is very nice, his and her sink, big soaking tub, nice shower, with luxury amenities, bath robes and sleepers. I liked the vanity mirror so much, it’s portable with light, I just plugged it in the outlet under work desk, turned the work desk into a beauty station for me.
This suite was perfect for our after party after NYE party, of course we girls took a bubble bath in that nice tub as usual! We didn’t get to sleep till morning, we were too tired to get up even we pushed to 2 pm late check out, hubby called to add $ 100 plush tax to stay till 6 in the afternoon. We ordered room service, tortilla soup was delicious, the chicken sandwich was OK.
The service of this hotel was amazing! All staffs were very helpful and friendly, housekeeping was very fast, great valet service and luggage assistance too! I was very impressed! They gave us complimentary champagne and chocolate covered strawberries with cinnamon sugar for NYE, how sweet! Our NYE stay cost $ 700, including room service, in room beverages and dinner at On Sunset restaurant.
This hotel is just perfect for a relaxing romantic weekend getaway, so cozy and intimate, great for couple sexy down times… ;p
Ps. Parking is $ 30 per day, rates starting at $ 250 on most weekends.