M D Orthopedics, Inc

Beware of this provider; bills are sent out a year post service provision and additional fees are applied at the time of original invoicing (administrative fee) that increases the final balance of a your bill. One representative said the «administrative fee» is really a «late fee» upon further inquiry another representative said additional fees were added to «cover our costs.» And I thought only utility companies hiked up their invoices using unidentified «fees!» …2 family members who received splints and braces from this company at greatly inflated pricing received bills a year after the appliances were received at the office of our orthopedic surgeon. Instead of being billed at the time of service for the appliance, we received invoices a year past the date of service with inflated item pricing and unidentified additional administrative fees which hiked the final bills another 56%. The invoiced price of each item had a markup of 67% of the wholesale price per the manufacturer. As a healthcare provider who has long time experience in the home health industry, I understand that every company has to make a profit in order to survive in a competitive industry with little help from the insurance companies for reimbursement. However, price gauging the consumer is a poor way to run a business and gets a poor rating from me in the customer service category. I offered a fair price to this organization at 50% markup from retail to settle this «cash rate» invoice, and my offer was refused. Who do you think is unreasonable? Make sure you know who your orthopedic equipment and appliances are coming from and what the costs are while you are in the office with your orthopedic physician or surgeon or you might just end up with the short end of the splint!