Macy’s Plaza

I went this morning to buy a gift. I’ve always loved coming here but today surprisingly was totally different. There was no one in the kids department for me to pay my merchandise. I went downstairs to the women’s department to look for a sales associate that can help me. I saw a register open and as I approached the girl I asked her «may I pay here» she ignored me completely and instead rolled her eyes. Whoa girlfriend, you have a job thanks to customer service. Value it. I hate how certain sales associates give a brand or store a bad image. Not my favorite macys anymore.

Ya’ know.
I really thought I’d reviewed this place already. Perhaps Unilocal didn’t care for my assessment and it was removed unbeknownst to me; not uncommon.
In any event, Macy’s Plaza — DTLA, located on the corner of Flower and 7^th serves as a haven of the sorts to locals of the Downtown Los Angeles scene. For commuters traversing by however, it’s a bit of an eye sore. Accessible by virtually every method of transport (auto, metro, Dash system and by foot) — it’s duly functional as a bus stop or precinct for «cruising».
Additional cons to such a central location are by far the demographics being attracted. There’s absolutely NO SUCH THING as a simple walk in and walk back out as there’s ALWAYS congestion from every angle of this location yet none of it within any of the handful of stores!
Anticipate bypassing transients, panhandlers, street walkers and their pimps simply to gain entry to the Plaza itself (currently under construction) as the entrance sits amid the hub of DTLA’s transit system. The walk in, itself isn’t exactly grand as most of the stores here seem to obtain inventory in bulk from the surplus orders of retailers offering better suited shopping experiences (i.e.: The Beverly Center, Grove, Glendale Galleria or Westfield — Century City).
As stated, all bus lines, DTLA Dashes and metro systems converge affront Macy’s Plaza and the crowd gathered, consistent of the aforementioned creates an undeniably convoluted stench wafting off the smells of stale cigarette smoke, booze and what’s likely to be urine.
Again I say, ITS ALL ABOUT… Location. Location. Location!!!
Boasting a small post office, entry to the adjacent Sheraton Hotel, a Bath and Body Works — that, for the most part affiliates on their own opening and closing hours, a Victoria Secrets, a GNC, food court, an LA Fitness and additionally… ingress for a number of DTLA businesses (law firms, temp agencies, etc.) — as I see it, the revamping of the exterior is nothing short of overdue as contrary to being a «mall, this location is more so reminiscent of the Slauson Swap Meet.
Parking, as of most places within DTLA can compete with the price of rent but is free with Macy’s store validation. Street parking was an additional option until recently, when construction on 7^th assumed priority. The problem, in short however begins with the structure itself. This feat, without remorse, reminds me of the Road to Hana located on the island of Maui (Hawai’i) — MINUS the breathtaking views.
Entering the structure from Grand it’s the bear equivalent of driving up a screw. My advice is not to enter having skipped your appointment for a brake job. You’ll find yourself spiraling around and around… AND AROUND AND AROUND, …until you’ve reached Level IV or elevator entry to the facility itself. Pack some Dramamine in advance or park across the street on Flower to avoid the headache.
* * * THOSE NEGLECTING TO VALIDATE THEIR PARKING —- need to be shot if not hung as there are NO attendants readily available to offer assistance upon exiting this maze of a structure. The blaring of horns echoing from Flower to Broadway is likely to have been wafted from this structure itself and emanated by those failing to READ!!!
Upon securing adequate parking, drivers enter the mall itself by way of elevator but are required to trek back down, as once again… parking begins on Level IV.
Customer service within EACH STORE seems to be hit or miss simply due to the fact that crickets are likely to be the only frequent patrons of the entire plaza.
Not once have I arrived to undergo a forage through the congestion conjured by last minute shoppers yet,… employee dispositions seem to vary based upon their lack of hours and/​or their having to secure methods in occupying their time due to the lack of patronage.
#angry-​birds
In summary, I’m affording 3 stars (a bit generous if you ask me), for this plaza altogether. While aside of pedestrian foot traffic from local residents and those employed within the DTLA vicinity altogether — I really can’t fathom how they’ve managed to remain open let alone whose footing the cost of construction.
Being a true «Renaissance Man» at heart, without a doubt do I envision the potentiaI of this place as a whole and I do, however, look forward to viewing the finalized product of any such renovations.

Horrible customer service. Disorganized, not one person asked me for help. I was carrying several dresses to try on; again, no one asked to start a fitting room. I saw several employees too consumed in their own personal conversations to help out customers. When I finally found someone who was «working» I asked for w fitting room and she waved her arm and said oh it’s in the corner there and walked away. I had to chase after her to ask her to show me where it was and she still wouldn’t walk me over to it. Definitely didn’t buy anything !!

The mall section is currently being remodeled. Parking is a pain. You have to spiral up about seven levels to get to level seven of the parking garage by the time you reach the 7^th level you are dizzy! Then you have to take one of six elevators to the mall and sometimes you have to wait a while for the elevator. You are better off driving to the Glendale Galleria Macys.

I give this mall 2 ½ stars really, because I still have love for this mall. A Renovation is reportedly in the works according to a 2013 article, but I haven’t seen any changes yet. #notgivinguponyou

I’ve always liked this place regardless of the sketchy people waiting for buses outside the main entrance by 7^th St, but for now is crazy there ’cause of the constructions/​renovations, and I cannot wait for «The Bloc» to take over this place! I’ve read it’s gonna be the place to be in Downtown! So let’s wait until then to update my review.
FYI, the only shops open right at the moment are Macy’s, H&M, Victoria Secret, Bed Bad & Beyond, Carl’s Jr, GNC and LA Fitness. Also they still have the piano outside Macy’s but I doubt people staying there to listen the piano guy play. They do validate your parking ticket still.

Read the negative reviews before coming here. They are all true. The employees are rude. The selection is terribly disorganized. It smells bad. It’s hard to navigate. The parking structure even appears to be ready to collapse. I came in because an item I was looking for was listed as in stock online and I got there and nothing even remotely similar was in stock. The employees inside took my parking ticket and exchanged it for a validation ticket. Turns out you need both tickets to leave. The attendant argued with me for 15 solid minutes before calling his boss. His boss IMMEDIATELY told him to let me out. I spent another 23 minutes listening to him argue with his boss. When he finally unlocked the gate because his boss threatened to fire him, he looked me dead in the eyes and told me to go fuck myself. Don’t waste your time.

Macy’s plaza is a little dumpy now but in about 18 – 24 months, it will be resurrected as The Bloc. If you need a quick change of clothes, gifts, perfumes, make up or shoes in DTLA. This is it.
Been here many times, free validated parking.
Carl’s Jr is only restaurant open in food court for now.
Victoria Secret and Bed & Bathworks still open for a little while.
Macy’s will remain open throughout construction and remodeling.
This will be a pretty chill place when they reopen in a couple of years with a 3^rd level.
Can’t wait!

Holy Zeus’s butthole! Macy’s Plaza is GhEtTo!!!
I stumbled upon Macy’s plaza after walking around LA in the rain and was in need of a dry pair of shoes. We went in and went out as quickly as we could. I would not recommend coming to Macy’s Plaza for anything. There are transients inside the mall begging for money, peeing against the wall, and making the only mall within a few miles a place that I did NOT enjoy being.
MP is definitely a ghost town. Décor is way old… I haven’t seen a brick building like so in ages. I’m sure that Macy’s Plaza is an earthquake hazard. Steer clear!

They validate for free parking in downtown LA. What more can you ask for from them?
The Macy’s is decent. There is a VS store and an Express. If you want to do more shopping, this obviously wouldn’t be your first choice.
The only drawback was the the spiral parking garage. It’s vomit inducing.
BUT.
Convenient FREE parking to all the local bars/​restaurants ;)

Who’s excited for The BLOC??? I know I am. The current Macy’s building is the view from my apartment loft and so I get to witness the progression of the new construction. It’s going to be really loud and annoying, but anything is better than the current «mall» now. Sorry Macy’s, but I’m definitely NOT going to miss you!

Why does this plaza smell like ass all the time?
I can’t deny that the location of Macy’s Plaza is great because it really is in the heart of DTLA, BUT the selection sucks. Super outdated. And can I repeat… this plaza needs better ventilation… ass ass ass ass ass…
I cannot wait until THE BLOC opens up.

It is getting remodeled so I can’t wait to see how it’ll turn out. Other than that, this place gets packed with nearby working people taking lunch or walking around to get out of the office.
I like coming here to buy some creams and antibacterials from Bath & Body Works and some unmentionables from Victoria’s Secret. I’ve heard of great finds from Macy’s so I’ll check it out one day.

Two to three days every warm summer afternoon, I used to jog whimsically and mindlessly from my home in South Central to this mall in Downtown LA. I frequented the location due to their conveniently located LA Fitness (and, now that I think about it, jogging to a gym was a really silly idea — why not just use the treadmills that I was paying $ 40/​month to gain access to?). I didn’t have a care in the world, simply anticipating another hour or two of working out.
But something funny happened as I reared nearer and nearer to the busy front doors of this busy, busy shopping center: I began to think. What was it that I thought about, you may ask? Dark, soulless thoughts — the fact that life is short. The fact that Death, whether we like it or not, is always lurking over our shoulders, waiting for His moment to pounce on some poor, unsuspecting individual.
The fact that everything ends.
I have never hated a place as much as I hate the goddamned Macy’s Plaza. The place was small, cramped, always full of temporarily pleasant tourists and shoppers who couldn’t find their significant other a good anniversary present at the Grove or the Westside Pavilion, passed this place on their miserable drive home, and asked themselves, «Why not?» The entire innards reek of sweat (most likely due to the LA Fitness, which, again, is the only reason I used to come here so often). The few interesting locations — a USPS center, a Carls Jr. — are empty, hollow, like a lover’s dying heart after years of familiarity.
Seriously, and I need to emphasize this, the Carls Jr. is absolutely abysmal. It’s crummy and small and nobody ever eats there. I liked to imagine that I would one day enjoy my final meal at the location, before finally being driven to insanity at the hands of this cruel, cruel galleria.
The Macy’s Plaza made me feel absolutely miserable. I look at it as an ironic twist on the American Dream — we’ve done it! We’ve finally modernized commerce!
But we must ask ourselves, is THIS what we wanted?! A disastrously small shopping mall, filled with a bunch of stupid stores that nobody would ever willingly choose to shop at? A mall located directly across a busy downtown intersection, forcing shoppers to have to deal with tired and cranky pedestrians, and those same unfortunate pedestrians being forced to share airspace with gift-​buying guys and gals? A «mall», as if the word even applies to this husk of concrete, that rips away dreams and shoves dread into the eyes and ears of the commoners?
To make a long story short, I really don’t like this place.

I’m kinda torn about this Macy’s. At one hand, it’s kind of a dreary, recycled Chris Rock joke of being «The Other Mall» type feel. However, it’s in walking distance from my place and I can’t say that I have a problem with their service in spite of a lack of product options.
Simply put, it’s a great place to shop last minute for those times when you need the right scarf, gloves, new shirt for a party type situation. Not the best mall necessarily but gets the job done when needed.
I just came back from lunch and I’m falling into a turkey club coma… about to fall… alseep… hope I don’t sleep-​type…
zzz zzz… can’t believe Unilocal doesn’t let users delete their own comments… zzz zzz Haim is such an awesome band everyone should give a listen to… zzz zzz… I’m so awesome… zzz zzz

This place is so embarrassing for downtown! I went in here for the first time a couple weeks ago on a Saturday! It was like a ghost town!
There aren’t very many stores either — what a joke. Only thing I honestly could benefit from here is that the GNC does carry Casein protein (I found no other GNC’s in downtown to carry Casein) so I was happy about that.
My boyfriend & I call this place the brick mall. But I’m excited to see the new renovated mall ‘THE BLOC’ which is gonna be all outdoor & all the brick walls will be destroyed so on the sides of flower, hope, & 8^th it will seem like an actual mall with displays & whatnot rather than a prison.

I really hate this mall but I don’t have many choices in DTLA. Their Macy’s often has really good sales… more than the regular Macy’s but it is hit and miss.
They tend to cater to the weekend crowd and not the loft dwellers and the office workers so not much in designer names but I was told when the demand goes up they will bring more in.

What the f*ck is up with this crazy a** shopping plaza!!! There is absolutely nothing here worth visiting. Oh, but there is a Macy’s, Express, and Bath & Body Works you say? Ummm… the Macy’s is just a normal Macy’s except for the fact that I’m pretty sure people engage in a lot of questionable activity in their dirty scary bathrooms.
As for Express and Bath & Body Works, I suggest you find other locales to visit these fine establishments because this mall is hot, sweaty, and creepy. But wait, there is a garden level! Do you mean the f*cking scary basement that is panic inducing? The last time I went to the lower level I made it as far as the Radio Shack before I had to turn around and GTFO. The only thing on this level is misery, the smell of fast food, and the entrance to the Sheraton.
Did I already mention this mall is hot and sweaty? I don’t know what the h*ll is going on with their HVAC but the last time I made the mistake of stepping into this plaza it was a chilly day outside and 90 f*cking degrees inside… proof this plaza is some sort of demonic portal smack in the middle of DTLA.

Oh, this place. This mall has only 5 stores worth going to: Express, Victoria’s Secret, Bath and Body Works, Macy’s, and the USPS store. There is also a Jamba Juice and Hallmark on the lower level but not much else going on there besides a lot of lunch places, including Carl’s Jr. It’s pretty much the saddest mall in Los Angeles. As someone that lives in DTLA, I don’t even shop here. I always drive out to Glendale Galleria and the Americana.
I did read that this mall was bought recently. Maybe this mall will have a major facelift that it so desperately needs. I would even be happy if it became a Westfield mall. Just anything else besides this.

Macy’s Plaza is lame.
The weekend of the L.A. Marathon we stayed at the Sheraton, which is nestled inside Macy’s Plaza. A hotel located inside a mall? Cool, right? I thought so, too, at first. But then we learned that neither the stores nor the food court (with the exception of one Chinese/​Thai restaurant) inside this mall are open during the weekend. LAME.
You have to drive up a spiral circular structure to access parking. It gave my fiancé and I major vertigo. The architect who constructed it must have been drunk.