Metro Collision Center

My Hyundai Genesis was severely damaged in an accident, and Metro Collision Center got it looking and working good as new! They were very accommodating in working around my schedule, and they had the car ready to go right on time. I would happily bring my car back there again (but I sure hope I don’t have to). This is a fantastic operation!

This place is the absolute best!!! Thanks to Danny! He was able to completely reassemble my Jetta after I was in an accident– they fixed my engine and body work to perfection. My car has never driven so well! They did this all in a week! I am SO HAPPY I found this place. I wouldn’t bring my car (or let any of my friends) to anyone else!!! Cannot beat the price and craftsmanship. Truly impressed!!!

I had my BMW towed to Metro Collision Center after my accident. After meeting with Danny he assured me my car was in good hands. Danny was awesome at communicating everything that was happening with my car throughout the entire process and even had a few extra things fixed for me that were unrelated to the accident. Although it took about a month for the repairs it was worth the wait because my car went from looking totaled to looking even better than before my accident! It was even sent to the BMW dealership for an inspection.
Danny was also quick to address some minor issues my car had after driving for a few days. I would definitely recommend if you want to make sure your car is in good hands. Thanks Danny!

I am very happy with this place. Super, high end quality work. Quick and easy to deal with. Great service. Highly recommended!

Terrible customer service. Rude on the phone. No people skills i dont care how much it costs to tow it somewhere else and have it fixed. I dont allow anyone to talk that way to me let alone some guy ive never met whos supposed to be helping me for money. Being rude doesnt pay

I been in multiple accidents over ownership off my 2007 Nissan Altima and has always been taking it here. They do excellent job. I had work done in front bumper and rear and other body parts. My car still looks like new. As a courtesy they touch up other areas and clear my lights. I have always drove away with a smile. Turnout time have always been as promised. I highly recommend them.

As a young naïve driver who had just gotten into my first major accident, this place was a godsend. I was new to the area and quite shaken up, so when their tow truck arrived I was just thankful.
This was in 2008, and at the time everything seemed legit. My back bumper was fixed, and I was a happy camper.
I later had a mechanic point out the shoddy paint job, but at that time I couldn’t see the difference, and thought nothing of it. Fast forward to today, and the paint is peeling horribly from my back bumper and on both upper sides of my car where they blended the paint. My truck is also fading at a rapid pace. The back end of my car seriously looks about 10 years older than the front.
Lesson learned, if it’s too good to be true, then it probably is. If you want a quality repair/​paint job go somewhere else
Just to clarify, when my car was brought here in 2008 the place was called ‘perfect collision’. Same phone number and address, and I wrote the name Danny on the back of their business card. I just got a message from this business saying I had the wrong place and they weren’t open in 2008, yet I called and confirmed how long they had been there before writing the review. Why the name change? So sketchy!

Metro Collision Center did right by me. Here’s what happened:
My 2007 Scion Tc was in an accident where it was clearly the other guy’s fault. I had the car towed to Metro to get it fixed, assuming the other guy’s insurance co would just authorize the repairs. Turns out the guy decided to lie, and a long drawn out insurance company battle ensued.
Not wanting to incur storage fees while the insurance companies figured it out, I went to pick up the Scion. Unfortunately, when it was being moved around on the lot, it took some damage to the driver door and rear quarter panel. Once I pointed it out, Danny didn’t try for a second to dodge responsibility. He stood tall and said «we did it, we’ll make it right» and that’s exactly what he did. Fast and free. The paint and body work matched perfectly, and the car was cleaned when I picked it up.
Though we ended up getting the repairs from the actual accident done at our insurance company’s preferred shop to get lifetime guarantees on the work/​parts, I’d have no hesitation getting work done on my car at Metro Collision Center.

Absolutely excellent service! I arrived at MCC right after my accident that ended up totaling my car. The staff told me the reality of what to expect about the damage and passed along some really great advice. They didn’t make me feel like I was wasting their time asking and repeating their answers to my questions and nothing ever felt rushed. This place will not cheat you out to make an extra buck. They are loyal to their customers! I am SO grateful to find these guys. They are helpful, insightful, honest, blue collared, hard working folks. I really can’t thank them enough.

What a place! No negativity here. Not only did they fix my car THREE DAYS AHEAD of schedule they buffed it, waxed it and helped me leave feeling awesome. The owner is an awesome guy and reception was the best. I will tell everyone to go here for amazing service. Seriously my car looks amazing. Much love. Batman.

I went in to get my mirror fixed & am very happy with the result! I had learned about this place through a friend & saw the great work they did on her car so I decided to come here for mine. Danny was very nice & helpful & made the process easy & painless. Really fast service at a reasonable price :)

If you saw my car after my accident, you probably would have thought it was a total loss. My insurance company was on the fence about that and eventually said otherwise, however, and Metro Collision Center took to the task of repairing a car that should have been a total loss.
I was floored when I saw it. It looked brand new (well, most of the parts were new due to the extent of the damage, but it was still beautiful!). It took about 6.5 weeks to repair my car, which I felt was pretty fast because, again, it should have been totaled by my insurance company.
I had the car for a couple of days and noticed there were still a couple of things that needed repair, and Metro took it back no questions asked and had them corrected in just a few days more.
Everyone was nice, and they always offered me a ride to the nearest car rental place after I dropped off my car, which I’ve never experienced at other repair shops.

This review is long overdue. I had a minor car accident and rear ended the car in front of me-​however, while the accident seemed minor, it caused a significant amount of damage to my car… i was devastated and worried it was going to be totaled. The man who towed my car was so kind & very comforting-​and that customer care continued when I got to metro collision. They made sure that I was set up with a rental car and in addition, drove me to enterprise, since enterprise was taking too long to come and pick me up. They assured me they would do everything they can to get my insurance company to fix my car… as it happens, they ended up fixing it & my jetta came back incredibly perfect and more so, clean. Danny was great and I will 100% come back here for any of my auto needs.

Can I give ½ a star? The front desk receptionist who, by now is out having her baby, was the only highlight of this horrible experience but run don’t walk away from this place of crooks and the stupid owner. The moment I left my car to pick up my rental they started shopping and stole my iPHONE charger. After what seemed like an hour of discussing the facts that it was missing, they finally replaced it with a broken one that somehow appeared behind the back counter. This was a horrible experience to have on such a terrible day!

Yet another great repair out of Danny, Vadim and their team. As much a I hate to have my car towed away from an accident scene, it is always a pleasure doing business with them. Three accidents in about five years for me and Metro always comes through with quality repairs and friendly, caring service. I am so happy with the experience that I am dropping off Christmas cookies there tomorrow.

These guys are truly wonderful. I have never written a Unilocal review, but I joined because I am so pleased with these guys and car stuff is important and expensive and people ought to know who they can trust.
I was in an accident (t-​boned and my car was borderline totaled) and I was towed to Metro Collision. As someone relatively new to LA I didn’t have a trusted mechanic yet, and had a great impression of Danni and Yolanda at the front desk, so I went through with repairs there. They were incredibly helpful and kind on the day of the accident when I was still in shock, and throughout the whole process they were very communicative and responsive. And ultimately, my car left the shop in better shape than before my accident! So I am thrilled. I will definitely be using Metro Collision for future repairs.

CAUTION: this shop and it’s deceitful drug abusing (check out his super long pinky nail he shovels meth into his scrawny face with) manager will defraud you, lie and manipulate you, even if you consider yourself knowledgable about the repair business.
They pay tow drivers cash under the table to bring cars to their yard, force the drivers to sign paperwork telling them their car will be safe, and then begin charging storage fees (which are not listed on the invoice or estimate). Then the vehicles sit, collecting storage fees until they feel like repairing them, and to make matters worse, they will place a lien on your vehicle which means that they have ownership of the vehicle.
I luckily was able to bust my car out of here before having to pursue legal action against this guy but not before he gave me the shake down, demanding HUNDREDS of dollars in fees I never agreed to, nor would have ever agreed to (his «storage» rate is nearly double of any other repair shop I have looked into).
To make matters worse, when I was in the office that day, I heard this exact situation go down twice on the phone with other people, who were furious and completely helpless.
My attorney even told me that the only recourse is to shame these crooks on social media, and perhaps file something with the BBB.

Danni and the gang were too cool for words! Very nice, hospitable and trustworthy. Had a gut wrenching day just following more than a minor fender bender. Danni was extremely easy to communicate with and very knowledgable and reassuring. He even stayed open later and waited on me to drop off the car (I live all the way in San Diego!!!) and hooked me up with a fab rental car place, Pro Car rental (see other Unilocal review for them) Great work at a great price; would definitely recommend!!!

Someone backed into my car at an angle, leaving it technically drivable but probably not very safe. I took it straight to Metro for repair and got a rental to drive, but soon after my insurance company said that they couldn’t reach the responsible party and advised me to pull the car out of the shop so that I didn’t rack up storage fees (they can’t begin repairs until the insurance company agrees to cover it). So I pulled my car out of Metro and the guys said that if I brought it back to their shop when I was ready to do the repairs, they would reimburse the initial fees charged (about $ 110).
My insurance company finally decided to cover it as an uninsured motorist accident, and Metro did an amazing job with my car. Did a frame pull for the alignment, replaced the crushed bumper, and gave it back to me sparkling clean — and even polished the inside of the headlights! I was a happy camper.
A couple months later I realized I had been charged for the initial storage cost they said they would reimburse. So I went back to Metro with my repair paperwork and explained that I had been promised my money back. After a short discussion and review of my file and the papers I brought in, they agreed because there was no record of a check or reimbursement. So I walked away with check in hand, no trouble.
And the whole staff was friendly and helpful through all my interactions with them. Thanks Danny & Vadim!

After an accident, it’s natural to be scared, confused, upset. That’s how I felt after my recent accident, my first ever, in my entire 10+ years of driving. The accident wasn’t even my fault.
In fact, it was a hit-​and-​run. So, of course I was freaking out. My car wasn’t drive-​able; it had to go right to the shop. The tow truck driver recommended Metro Collision Center and offered to take me there if I wanted; he said Danny, the owner of the shop, would take care of me.
And they really did. My car (that I love so much, I am quite attached to it) looks amazing. To my surprise, they also cleaned it all out (put all my junk in a box and stowed it in the trunk), shined, and polished it up. They even fixed a little dent elsewhere on my car which wasn’t from the accident.
Now, I’m a business owner. I know in business you develop cooperative relationships with peers, associates, and other companies; everyone helps each other grow and succeed. Some others here on Unilocal have expressed concerns about tow truck drivers recommending particular shops, but I don’t think that’s strange at all; that’s part of having symbiotic industry relationships.
But I do consider myself lucky that my tow truck driver recommended Metro Collision, Center because, simply put, they were great: Danny put me at ease, the staff kept me up to date on the progress of my car, and they all delivered on the promise to take care of me and made my baby car just like new again.
P. S. Danny also hooked me up with a great deal from Enterprise for 5 days rental; I didn’t have rental on my insurance plan, so this honestly saved me a lot of money. Like I said: Metro really took care of me and I’m grateful for it.