Nail Garden

Biggest complaint here was the unprofessional front desk girls who chose to argue back with me when I let them know about what dissatisfied me with my service. They did not try to fix the issues, or accommodate. Very unprofessional. They need to learn the definition of customer service.
The manicurists do an average job, nothing special. Overall, this place needs to work on their customer service. I will not be returning here and will not be recommending.

came here for the first time today and i loved it. everyone at the salon was extremely nice. i came in with messed up acrylic nails from the last salon i went to and the guy, i believe his name is tom, left my nails absolutely perfect. i have never left a salon so satisfied. they also had pizza and shared some with me. everyone was so friendly. this is definitely my new favorite nail place and i highly recommend it :-) thank you!

I love this place! They have a huge selection of polish that you can’t get at the smaller nail salons and the service is always great. I’ve never waited more than 5 minutes for my appointment even when I have walked in. Everyone is always nice and friendly and the salon itself is beautiful. All the negative reviews I see on here are usually groupon customers or people looking to score a free service. Don’t hesitate to book an appointment!

The only thing that’s good about this place is that it has a really good layout and design. It’s very pretty… but It’s definitely overpriced for the quality you get. It’s a hit and miss depending on the manicurist that you get. I’m probably not going back.

What caught my eye about this salon at first was the hundreds of nail polish colors. I have never seen so many different OPI and ESSIE shades. I was greeted by a kind young lady. I didn’t have an appointment and the salon was busy. I was offered a refreshment while I waited all but 10 minutes. I had a pedicure that was amazing. The chairs are so relaxing and clean. Best chairs I have ever been in. I then got my acrylics filled. I wanted to change the shape from square to stiletto. Hannah was able to get the right shape. My nails looked so hot. I drive from Monrovia all the way to Porter Ranch just to get my nails done here. I won’t let any other salon touch my nails. Love the staff and the salons ambience.

I love the interior and how clean everything is but my major complaint is the nails don’t last long. First time I went there my gel manicure last about 1 week and the 2^nd time which was last Wednesday I got a full set and my nails have been breaking left and right. She didn’t add no glue on to the actual nail like they usually do. She was in a rush because she was running late.
I made an appointment at 915 and she didn’t get there until almost 10. Which I didn’t mind but don’t rush my appointment because you weren’t on time. I basically paid 65 for a mediocre nail job. I don’t think I will re-​visit this place.

They did a good job and it was a nice environment to relax. We were able to just walk in and they right away seated us. They had a great selection of gel colors to choose from, which was great.

I normally go to the Nail Garden in Sherman Oaks, but thought I’d give this one a try since it’s closer. This last time was such a bad experience I’m ditching Nail Garden as my go to place all together, since my experience seems to get worse each time. Reasons from my latest visit:
1. I wanted the powder glitter gel nail and the lady used a normal red glittery gel nail polish and dipped the brush in the glitter. I’ve had this done several times and this is not the correct way of doing it.
2. I had the glitter gel on my nails previously, so when it came time to removing it the lady decided to vigorously use a nail file to remove it. This caused the skin around my nails to become raw, and then nail polish remover would get put on it, it was so painful. Even now after a half hour later, I can feel a burning feeling on my toes still.
3. The massage on both legs was less than 5 minutes long.
4. The lady left cuticle oil all over my feet, and I had to ask her to wipe it off so I wouldn’t ruin my shoes, etc.
5. When I mentioned to the receptionist about #1 & #2 she proceeded to argue with me. I wasn’t looking for a discount, I was just letting her know about my experience. Very unprofessional.
They can keep the one star for the nice atmosphere.

Michael and Terri are the best at nail garden!!!
It’s very clean and cool. All the nail technicians are fab. The owners are always their and accommodating!

My first time getting a gel manicure I called literally 10 minutes to see if they can get me in now, cause I didn’t want to have to go home and then leave again after just getting off work.
I got there and had Kim as my manicurist she was awesome very friendly and did a beautiful job. I will definitely be returning to her again.
:)

Mediocre place. Poor quality of work, waisted time and money. Only good thing that I didn’t get cut or infected yet

A little overpriced, but I had the best experience and my nails are still looking nice after two weeks. Will definitely return. I recommend Sandy for your next gel manicure!

Came here for the first time and they did a great job on my nails, got an acrylic fill and a pedicure. Everyone there is really nice, the only issue. I made an appointment for 4:30pm and the lady on the phone said pedicure will start at 4:30, but I will have to wait about 10 minutes til they start my nails which was fine by me (it’s not like pedicures take 5 minutes).
The lady finished my pedicure and I waited an addition 40 minutes just to begin my mani. NOT OKAY!!!
Not sure if I will be back here again, I hate when service is like that…
Check in for 10% off your first time
Tip in cash only

Second time here and I think I’ve finally found a shop to call home. I found nail harder via Instagram. After losing my last guy Max due to him relocating it’s been tough to find nail artist who pay attention to detail. So far I’ve had Michelle and Erika to service me. My coffin shaped nails are the way I like them.
Thx so much!

Okay overall, the place is clean. My friends have had better experiences here then I had. I went here with a groupon so it was half off the mani and pedi.
First off, the receptionists are not welcoming at all … they didn’t ask me for coffee or a drink like the other reviews also had said. They also have no clue whats going on and one thing that didn’t stick me the right way is that they didn’t even know the names of their nail technicians. She had to ask me if I knew the name of the lady doing my manicure even after me pointing her out. I mean you guys work together, shouldn’t you know each others names?!
The Manicure was done fast, no massage, finished product: streaky and bubbly polish. Pedicure was not bad but again no massage, no help with putting on shoes… It almost felt like a Fast Food joint but for Nail Salons. Its good if you want to be in and out but bad if you like the nail polish smooth and if you want to be treated nice and feel amazing after.
When I felt my toes were dry enough for me to escape, I paid for tip and extra stuff — callus removal (their still there btw paid extra for noting!) I waited for the receipt and the girl was like were done, bye … I said receipt please. She said they don’t give receipts for cash transactions — really can you say tax fraud anyone …

I was very happy with the gel manicure that I got this morning. The place was very clean and the employees were very friendly.
The lady that helped me was very attentive and sweet. She took her time to make sure my color was how I liked and on correctly. She also made sure manicure was perfect.
I do have an appointment to go again in 2 weeks for mani/​pedi

This place is Okayyy. The interior is amazing, it is BEAUTIFUL! I love how they set up their nail polish station as well as their sitting area I like the tree above it’s very relaxing and unique.
The Cons: My pedicure was horrible and the manicure only lasted a few days before it chipped. Also, the girl at the front desk was nice but was very particular she didn’t ask me if I wanted water or coffee but she asked others if she didn’t ask my manicurist/​pedicurist could have asked me. Even though I wouldn’t have drank coffee at least just ask?
Overall the prices though are ridiculous, $ 35.00 for a Gel Manicure, umm no thanks! Nothing special about this place they do have a separate area to get a blow dry but just these things turned me off and I wouldn’t come back again too pricey and average job.

Everyone here is very friendly and welcoming. The receptionist offered me a cappuccino and I gladly accepted. ;)
What a wonderful way to spend my Saturday afternoon. Everything here is organized and the setting is perfect.
I lived my pedicure and the nail polish turned out to be the color I wanted. My only problem was that I found the foot scrub to not be as thorough as I would have liked it to be. I know of another salon in the neighborhood that gets your feet as smooth as a baby’s bottom. Also my manicure started chipping two days after. It didn’t help that it was done with 3 coats of paint. I don’t know if it was necessary to do that but Ive never had 3 coats. It stayed on heavy and I guess that’s why it chipped in a clump. I loved how it looked the first two days, after that I don’t feel my money would have been worth it. Maybe I’ll try another brand next time. Other than that everyone looks happy to be working here. :) Also, I was super excited to run into my threading eyebrow girl. I didn’t know they thread but they actually do!

How have you not visited this place yet?!?
Nestled in the Whole Foods Shopping Plaza, this Nail Garden location is my absolute favorite. I have been to other Nail Gardens (Burbank & Sherman Oaks), and out of the 3 this location is THE BEST!
Its brand new, super modern and REALLY cute on the inside. There are tons of manicure and pedi stations. They even have a blow out bar as well as the usual nail salon services (waxing, make up etc.). Literally your one stop shop for all your pampering and primping needs. I love it because I can come in and get everything done in one central location for a night out or when I am trying to get dolled up. The prices are really reasonable and they do stellar work especially in the nail art department, just check out their instagram page! They have a huge selection of colors for your nails!
Love love love! This spot is definitely my go to nail shop from now on!

I’m giving this place 2 stars because it was clean. I decided to buy a groupon deal for a mani/​pedi for $ 22. I walked out paying an additional $ 28 so I could upgrade my manicure to gel and bc I wanted glitter to both my ring fingers. All together I paid $ 50 not including tip for subpar work. My pedicure polish had streaks and slight bubbling that I couldnt see until I got home. I wanted square nails for my gel manicure and the dude who did my nails insisted on oval shape. For some reason, when I was putting my nails under the light, they started to hurt and I havent had gel since july so I know my nails had time to grow and strengthen. I think he just did he didnt apply enough bases. He didnt even massage my hands during the manicure.
I highly doubt I will be coming here again. Waaaaaaaaay beyond over priced foe what you get. This is what I get for doing a groupon deal!