New Care Clinic

Superb service!
My wife and I were so warmly welcomed, it almost felt like a SPA…
From the smiley receptionist, through the attentive nurse, to Dr. Mikhail who listened well and was truly caring. Process was super efficient, problem solved and we were discharged shortly after.
Thank you the New Care staff!

The level of care here was absolutely fantastic, even just before closing time which was pretty late. The doctor gave me every bit of attention I needed, and discussed options with me and make sure I understood and agreed with him. I would absolutely recommend this place to anyone for their health care needs.

Dr. Mikhail is my regular Doctor, so when I have time to make an appointment, I see him at his regular office, but when I have an urgent care issue, I see him here at New Care Clinic, like I did tonight for my back pains. Dr. Mikhail is a great Doctor, who really cares about his patients. He doesn’t make you feel like he’s just rushing to get you out, like some other Doctors do. He takes his time, to make sure all bases are covered, and that your situation is diagnosed properly. He and his staff are very friendly, and comforting. There are plenty of Doctors closer to my home in Torrance, but it’s worth the drive to see Dr. Mikhail! I highly recommend this office!

I was visiting my daughter from Alabama & I got sick with a very bad sinus bacterial infection. We had called different medical clinics & they all quoted prices of 150 to 300 just for a consultation. I called the New Care Clinic 75.00 for consult, check up & script wrote. It’s not a big building but when you walk in the receptionist greets you right away she is very sweet. The nurse was also very nice. The doctor came in he introduced himself as Dr. Mikhail. He was super nice & very thorough. All of it was a very great experience. I highly recommend this clinic to everyone. It’s a great place with a great staff. I’m very thankful for all of them.

I have never been to an Urgent Care Facility before last night, and I used Unilocal reviews to decide where to go… Well the people that reviewed this place where spot on, staff is great (friendly and compassionate) the doctor was fantastic too, explaining everything in detail what was wrong with me and treatments required and even gave me 3 options for referrals. Building is new and beautiful… not like you would expect. Best of all, I only had to wait 15min, to see the doctor (it must have been a slow night LOL!

I came here because it had the highest reviews in Westchester and it did not disappoint. I booked my same day appointment from their website for 7:15pm. When I showed up at 7:00pm I was promptly and cheerily greeted by the receptionist by my name. I did the paperwork which is minimum and was immediately seen by the friendly nurse who took my vitals. She said it sounds like you have strep so I will take a quick swab test before the doctor sees you. I waited literally 5min before the doctor came in with my positive results and check me out himself. The doctor was extremely nice, caring and thorough in his evaluation. Lastly he wrote my prescriptions, took me up front where I paid my $ 75 upfront (I have insurance so after verification of my insurance deductible the rest will be refunded back on my card) and received my discharge papers. I was in and out in about 30mins! Thank you New Care Clinic, I will be back!

Awesome.
I came in on a Sunday, and it was very easy. The entire staff was friendly and got me in and out in about 30 minutes! I will definitely return for my next Urger Care needs.

Excellent hours, Excellent doctors, Excellent pricing.2 thumbs up. its a great place and so convenient for nights and weekends

New Care Clinic is awesome! Quick wait time, friendly staff, clean building. $ 75 consultations make it affordable if you have a high deductible. Dr. Patel is great too!

MY SECOND VISIT
New Care Clinic, as all the rest of the reviews say, are EXCELLENT, CARING AND THOROUGH — and have been that way for years now, since my first experience.
New Care Clinic made me look like a hero to a friend in need; thanks! ;)
A dear friend came from out of country and had to record music, but his ears were too clogged and he needed IMMEDIATE, EXCELLENT, AFFORDABLE attention. So I called and then drove to the clinic — were seen soon after some basic paperwork and the experience was wonderful after that.
WHAT YOU SHOULD KNOW ABOUT NEW CARE — THE BEST OPTION FOR:
–Super-​attentative staff and excellent care.
–For when you can’t wait for an authorization
–Have an emergency but isn’t worth an ER visit.
–FOR THOSE THAT NEED AFFORDABLE BASIC AND URGENT HEALTH CARE.
STAFF/​EXPERIENCE
— The Receptionist was so polite and friendly, with a contagious smile.
— The Nurse was sweet, caring and thorough the entire time.
— The Doctor WAS EXCELLENT. Dr. Patel showed care beyond the matter for which we had visited the clinic. He asked questions and allowed us to learn the implications. We felt informed and less concerned as a result.
Pricing was incredible for the time and attention they took. For the same service at another office, they charged over $ 350 (for visit and both ears intensely clogged)
At New Care Clinic, IT WAS JUST ABOUT $ 150 !!
JUST KEEP THIS PLACE IN MIND — SAVE THEIR ADDRESS AND NUMBER — THEY ARE SUCH A HELPFUL ASSET!
Thanks again Dr. Patel and Staff! :)

Just came in yesterday and loved my experience! The front staff was so hospitable and nice! I came in 30 min before closing and was in and out in 30 min or less. She didn’t even seem the least bit peeved that I came in so close to closing. She was really understanding of my issue and sympathized with me. Dr. Mikhail is VERY knowledgable and totally easy to talk to. He explained everything so well and made being at the doctors office really enjoyable. Because of my medical history I go to the doctors a lot and I have got to say this was one of my more enjoyable visits. I live about 11 miles away, but it was definitely worth the drive! Even my husband was impressed! Thank you New Care Clinic!

Wow what a place! I’ve come here several times but have not had a chance to post a review. My most recent visit was after I was rear ended on my way to work and couldn’t deal with the pain in my back and Neck.
The entire visit from check in to check out was exemplary. Dr. Mikhail was extremely compassionate and reassuring when reviewing my x-​rays and did not try to up sell me once on any unnecessary treatment.
Not only that but he was able to dispense the medication I needed saving me a trip to the pharmacy which is unlike other urgent cares I’ve visited. The entire staff was caring and professional and were timley with their efforts. At no point did I feel rushed!
And not to mention the facility as a whole is aesthetically pleasing.
All in all thank New Care Clinic and thank you Dr. Mikhail!
I highly recommend this urgent care because of the amazing staff, affordable prices, and beautiful facility.

Great front desk service! The nurse was efficient. The doctor was very helpful and friendly. I came in with my boyfriend because we had the same symptoms and the doctor saw us together rather than wait for hours to be seen.

After receiving no care from my primary doctor on my swollen knee and telling me that I didn’t have anything wrong, I decided to come to New Care Urgent Care.
BEST decision I made. The time and care that the doctor gave me was great. He could see that something was wrong and didn’t give me the run around or try to give me things I didn’t need.
My overall visit, with the wait time and care was great.
I have insurance, but I rather pay to come here and get quality and caring treatment, then go back to worthless Dr. my that insurance gave me.
I recommend this place highly.

So, I cut my thumb, and it wouldn’t stop bleeding. By the time I decided that a band-​aid would not suffice, it was about 8:30 pm. Thankfully, New Care Clinic takes my insurance, is close to me, and open until 10.
The parking is off a small street parallel to Sepulveda and a bit tricky to figure out the right place to park. Easier to enter from La Tijera and drive into the alley than from Manchester.
The clinic was very clean, and there was only a couple of minutes wait. They are only open after-​hours. I was able to get stitched up pretty quickly and the staff was all very nice and helpful.
They ask for a wound check 24 hours later, and I mentioned that I was in some pain then. The doctor continued to follow up and made sure that it was healing properly. They seemed to take precautions appropriately, and the front desk staff was also very clear about billing. I found the whole process to be stress-​less, and my cut healed well, thanks to New Care.

This is a really cool place; clean, professional, and everyone is interested in improving your experience (which is already stressful because it’s an urgent care!)
Dr Mikhail saw me quickly, fixed me up and sent me on my way. Karen called in the morning to follow up on my experience and see if I needed anything else.
Highly recommended!

Clean, polite, no wait, modern facility. I have insurance, but it’s a long story! I went to this place complaining of a week-​long bad cough and a fever. After I was taken back I was seen by the doctor within 5 minutes. He told me my lungs sounded bad and recommend that I get an X-​Ray (which is an extra $ 75 but hey, if it was pneumonia then I’d want to know about it). The nurse was very polite, competent and fast. The doctor diagnosed me and I felt very secure with him and his decision. I never felt hurried by anyone and left with 2 prescriptions which I opted to fill elsewhere with my insurance card.
I feel better already and recommend anyone to go to New Care Clinic whether they have insurance or not. You won’t regret it:)

Believe it — 5 stars! I just came home from New Care Clinic and it really is worth every penny of the the $ 75 physician visit. I fell on the sidewalk today directly on top of my left knee cap and needless to say I’m in a lot of pain.
Going to New Care Clinic was the best decision because it met all of my needs:
1. They did the proper intake paperwork to know my medical history (the front office person –Karen– was awesome!)
2. I was seen by the nurse within 5 minutes to take my vitals
3. I was seen by the doctor within 5 minutes after the nurse to discuss my medical history, allergies, any medications and then to examine my knee.
4. I was told based upon initial examination what could be the outcome in the most realistic sense
5. They took x-​rays of my knee to ensure there was no fracture considering the amount of pain when pressing on my patella
6. The Dr. had the results immediately and interpreted them to me on the spot — no fracture!
7. I was then given a free ice pack and a knee wrap (ace bandage) to help my recovery :)
New Care Clinic staff deserve five stars for their professionalism, medical knowledge and friendly demeanor. I wish I remembered the names of the physician and nurse so I could mention them personally. I also wish they had a way to advertise on a bigger scale as their services should be recognized in the community.

I ended up here a few months ago after a simple sore throat turned into tonsils covered in what appeared to be white fur. This clinic is kind of a hole in the wall and a bit tricky to find — or maybe it was the misadventures of my GPS system from 1992. You almost feel like you’re going into a secret underground clinic. I had to call from the parking lot and figure out where it was. The receptionist was good-​spirited and we had a few laughs as she directed me to the entrance.
I was the first patient there as soon as they opened (as I had wanted to be) and I did not have to wait more than 5 minutes to be seen. The receptionist was friendly and had a cool braid. I was seen by Dr. Paz Eliat, who is probably one of the nicest doctors I’ve had in a long time. He was patient and spent a good deal of time chatting with me about tonsillitis (which it turned out I had) and my accompanying hypochondria. I wish he could be my general physician!
The other urgent care clinics (including the one covered by my insurance) had really depressing reviews on here. The last thing you want to do when you are anxious and sick is deal with a place described as «rude» and «ghetto.» This clinic lived up to the great reviews and it was worth paying cash to avoid a poor experience elsewhere.

I went in with the beginning signs of an ear infection. The wait was no more than 10 minutes and I was seen by a doctor and prescribed medication.
The entire visit lasted 20 minutes and cost $ 100 including a 10 day supply of antibiotics.