New York Times

Totally biased news reports. Basically just a garbage tabloid. What a shame this great news paper turned into this. An absolute waste of time to read this garbage paper. Only worth buying for the bottom of the birdcage. Totally fabricated lies about Mr. Trump.

Adding my 1 star review for ridiculous customer service and non-​delivery of the Book Review, which I ordered for my husband as a gift. I see now in reading the other reviews, it is a good thing that I did not sign up for the annual subscription, but only a one month trial. Two weeks, two supposed deliveries, and no Book Review. I too was on the phone for half an hour initially, and have had to call them back three times. The left hand does not know what the right hand is doing, but the hands will be wringing each other when the layoff notices start flowing.
And newspapers wonder why their circulation is dropping. READ THE Unilocal REVIEWS, PEOPLE! It’s not a secret! You can’t even service people who want your product!

I have had difficulty getting satisfaction from the NYTimes for overcharging for digital service. The overcharge is over $ 1,000. The reason the Times requires that you call to cancel service is because then they have no paper trail that you can use to dispute. My call to cancel service on October 2013 was recorded as a request to hold for vacation. The Times must outsource circulation, customer service and distribution. And, they don’t care if customers are not being well-​served. Very frustrating and disappointed and sorry to say I am no longer a fan of the NYTimes that has given me so much enjoyment in the past.

I called NY Times to cancel my Sunday only subs about a month ago with no problem, they ask why and I told them that I have no use for the paper, then I saw that the credit card has been charge again two days after that call.
I called again to dispute the charge, NY times told me that they have me on a recorded line that they offered me for a discounted price and I agreed to it. I told them that that’s a lie. Unbelievable!!!
I told them that they r scamming me. That they r so desperate for subscriber and they r now lying to keep subscribers.
They even told me why did I keep accepting the delivery just to give me guilt for accepting the paper. I told them that we r out most of the time Sunday’s and I don’t personally see the paper.
I got some credit back from the card but not all.
I WAS REALY SURPRISE TO GET THIS KIND OF SERVICE FROM THE «USE TO BE PRESTIGIOUS» NY TIMES.

The paper is indispensible to me and survives in the best possible excellent form, In view of the virtual liquidation of the printed press nationwide and even NY Times cutbacks. BUT BILLING for home delivery and or digital continues to be a nightmare sabotaging the paper Itself. I have had to file Better Business Better Bureau complaints to adjust my bill out of desperation.

Excellent newspaper but near impossible to cancel. You wait on hold forever and then they transfer you and you wait forever again. I cancelled due to 3 missed papers in 3 weeks and well as failure to redeliver missed papers as promised.

Oh christ!!! I tried to get the New York Times as a gift for my mother in law and I’ve never regretted any purchase so much in my life. Instead of ending the subscription when it was supposed to, they continued it, couldn’t charge it on our card and started sending our poor mom collection notices and freaking her out. Then, when I tried to pay the extra $ 50 for the extra deliveries I never asked for, they made me wait 30 minutes on hold saying i have to speak with an account manager to cancel my subscription. OH THAT“S INTERESTING. So easy to sign up and give them money but when it’s time to cancel, get ready to spend an hour doing it! Then I had a woman tell me sorry for the wait and she would send me my cancellation number as soon as the payment went through so I wouldn’t have to wait… this was a week ago. Nothing. I am floored at how shady their customer service is, and i will never, ever, ever subscribe ever again. DO NOT SIGN UP FOR A SUBSCRIPTION! IF YOU LOVE THIS PAPER, BUY IT FROM THE STAND! THEIR CUSTOMER SERVICE IS HOLD HELL!!!