O’Reilly Auto Parts

I have never been treated bad here. Wait time might be a little bit if the customers in front of you have a thousand questions. I’ve never had a rude employee and am usually in and out. Parking can be hectic in the afternoon. So either come early or come later on at night. Thanks for reading.

This place is horrible whoever is the manager should really make there employes more attentive to there customers, they took 20 minutes just to ring up 4 people and there were 2 of them! And then the assistant manager angel took off in the middle of 6 people standing in line to work on someone’s car. THEY ARENT MECHANICS PEOPLE. Horrible experience. Having to walk out of my transaction the price for my part went from 21 to 25 then 40 dollars. Really people ?!

This place used to be a Kragen Auto Parts, but recently got bought out by O’Reilly Auto. I noticed that they are more helpful to ring you out, but to me it just seems like they are just trying to get you out of the store. I stop by here to get car wash items, motor oil & filters and other car accessories. My first few visits were to get microfiber towels and tire dressing… gotta keep the ride nice and shiny! I was in and out and I was always promptly asked if I needed help. The last two times I went in though, I was asked if I needed to be rung out, butI actually need help picking out an oil filter for a BMW and then the guy said that he couldn’t help me at all. WTH? I then had to wait a few minutes when there were a 2 other guys behind the counter who weren’t doing anything. On my last visit, I needed motor oil and oil filter combo and they only had a busted oil filter… I mean busted. The actual filter was dented and the seal was therefore not completely flat and the box it came in was destroyed. I had to get both to get the deal price, but I was willing to get the oil filter later and wanted to have them order me a new filter later and the salesman actually gave me crap. He was telling me nothing was wrong with the filter even though I placed it on the countertop and showed him that the bottom wasn’t flat. After haggling with him for a few minutes, I finally got him to just order me a new one and told him I’d be back a few days later to exchange the bad one for a brand new one. This last experience led me to reconsider coming back. The Autozone by my house isn’t that much better so I’m SOL. Anyway, Walmart has the best prices for motor oil so I guess I’ll just go there. Come here if you have to.