Papyrus

Just walked out of here. The absolute rudest employees EVER! HORRIBLE!
Walked in, both of the employees, the guy with blonde hair, and the girl with black Frame glasses (refer to the picture I have uploaded) looked straight at us and didn’t say a word! Literally NOTHING! We grabbed our item, put it on the counter and the guy said «cash or card», I swiped my card and paid. He put the receipt on the counter and neither one of them said A WORD! AGAIN. NOTHIN!
NO THANK YOU, NO HAVE A GOOD DAY, NO «DO YOU NEED A BAG»!!
This is first the employee’s fault and more importantly the manager’s fault for not correcting these behaviors!

PERFECT!
Employees friendly and accommodating. Continued to receive great customer service. This is a large location with high traffic while maintaining great friendly service. Will continue to shop at my favorite location in Los Angeles.

i love their card first they didn’t greet me they don’t have enough Hanukkah cards then the lady behind the register was giggling me attitude didn’t even say have a day what WITCH!
I WILL NOT BE GOING BACK !!

The girl working there has bad attitude. Not helpful at all for being a premium brand.

Christmas cards, decorations and wrapping paper 75% off right now. Cha Ching
The one thing I like about Papyrus is the Clearance Table. Usually in the back with 50−75% off their cute but often pricey cards etc.

The staff here are amazingly helpful!
We got gifts and cards and hanukkah candles and they gave us great deals. We will be back!

Nice collection of cards, but such snotty service.
Nobody wants to help you
Overpriced

So, short and sweet. They have very nice cards that come with not so nice price tags. That price tag keeps alot of people away and thats also what keeps me from giving this a higher star rating. I personally dont have to buy alot of cards throught the year so i dont mind it so much spending a few extra bucks especially for the convenience.

I come here a lot just because it’s so close to Gelson’s and it’s convenient for birthday cards, thank you cards, etc. The store itself is pretty small and pretty crowded. It’s not really the most organized store and there’s just a lot of stuff everywhere. The staff is a hit or miss. Some people are nice and others not so much. I’ve definitely been in the store trying to decide between a bunch of cards for a while and no one really came to my aide to help me decide which one to get (not like it’s their JOB, but it would have been nice to get a second opinion).
The cards are really pricey, but I guess that’s what you get for buying cards at Papyrus. They do have a variety of brands though.

I went in to purchase a greeting card. Found one, and went to pay for it and the clerk behind the register was on the phone, talking about what sounded like another customer’s custom order. She gave me no greeting, just a whisper of the total. I tendered my payment and she handed me the bag w/​o looking at me b/​c she was still yapping on the phone, nor did she thank me. Not what you’d expect from a place where the cards are pretty much $ 5.00 or more. Never again, will I ever set foot in that store.

Best gift wrapping in town and the most beautiful cards. A bit pricey, but hey, go to Walmart if you want some standard junky $ 1 card.

I mean the symbolism is pretty extraordinary but the hummingbird alone can connect me to it’s lack luster products. I was a bit on the fence as soon as I found out that the majority of their wedding stationary is Crane & Co. I mean come, didn’t my mom use them for her stationary. I mean I’m into the classic vintage realm but by no means do I need the typical satin bow with chopin type font… No Karri and Ian do not invite you to partake in their wedding.
Other then that it was fun looking through all the overpriced greeting cards. I’m a big sucker for really fun colorful cards and ended up leaving there for under 10 $ (thank god) but I did not go with the lacy wedding guest book from circa 1984 or the blinged out chola Initial cake topper or matching cake cutting set. Nope just me and my card stock paper with ink.

Ok, after my experience at Christie in Manhattan Beach, this dropped to a 4 stars… too busy for custom card ordering most the time. But, I will still come here for their great selection of cards, stationary, and magnificant gift wrapping abilities.

the customer service here blows! normally i don’t have issues at papyrus. this was my first time at this specific store but i will not go back to this one ever again. rude rude rude. and unnecessarily uppity!

Went in for a condolence card recently; the selection was thin (to be fair, looked much better for birthday cards.) The one (and I mean ONE) that I liked was a ridiculous $ 6. This isn’t a pop-​up or a something collage-​y or unique — it’s basic. But I’ll pay the markup to have something for the morning mail …
Putting it in the envelope, I see it’s also manufactured by Papyrus. Hmm. Thin selection of costly cards made by the store chain. Not saying I’d never go back, but it’ll be over someone else’s dead body.