Patricia Aleman – State Farm Insurance Agent

Patricia is simply outstanding — both as a neighborhood agent, and a really Expert expert at getting us covered after what only can be best described as a slightly icky feeling mudslide of degrading service from our former primary insurer, who shall generally remain nameless, but covers all states… ahem.
We have a mixture of residence, rental properties and a bunch of vehicles, including motorcycles, and getting coverage for properties that have these accelerating values in today’s So. Calif. economy is crucial (particularly to our many mortgage and line of credit holders, who always remind you to keep up with the replacement costs for these places… and then keep reminding you… and then if you don’t, will start procuring gap insurance to cover the increases in value… sigh.)
We worked with one of her assistants, Estella, on getting all the various values, sizes, property descriptions, dates, times, account numbers assembled, and Estella is simply incredible at keeping all the facts and figures straight, as well as figuring out what was needed, missing, and where it all goes. Then once we had the whole financial picture built, Patricia explained what different options were available to not only get adequate (or superlative) coverage, but also presented options to fit our tight budgets for the rental properties.
I remember working with State Farm on my previous house, and it was always a great experience. Having Patricia as our local representative and friend/​partner/​neighbor is above and beyond what I thought insurance was about.
Not a single sales pitch or random quote was received (which we found annoying by other companies whose agents are often SPIF’d based upon number of outgoing quotes issued per month — not by number of actual policies sold.)
On top of everything else, she took care of every outstanding detail from all our lenders to ensure everything got back on-​track and in the end, ended up saving us about 10% less premium than our previous pile of undervalued policies, and had complete coverage to boot.
We received service that deserves stars, awards or whatever other recognition is available because top performers like Patricia and her team are what all businesses should really strive to achieve. We’d all be happy campers if they were like this little gem of a business.

I have been a State Farm insured for over 40 years. I recently moved back to Glendale and was referred by a fellow Kiwanian to Patricia Aleman’s office in Atwater Village, a few minutes from my residence in Glendale. I have autos, homeowners, earthquake, personal liability insurance as well as an IRA with this office. Their follow-​up is outstanding, and every person who answers the phone treats me like family. This office also updates me on changes in insurance coverages as my needs change. I recently, for example, added (for about $ 25/​year) «identity theft recovery» insurance, as I have been reading about the proliferation of identify theft going on. In short– they keep my protected and informed.

I’ve never seen somebody works so hard to get me the best possible quote when it came to my hair salon and automobile insurance. Let there be no doubt that Patricia does her dam best for you!..
and believe me I have proof!.. I had a salon crisis were my floor got damaged due to a water leak. Patricia actually showed up and assisted me in A bit of the Clean up… Like a good neighbor Patricia was there… Thxs Patricia! :-)

Patricia is a great agent she cares about her clients gives the best quotes around.
She specifically looked at my policies and gave my a great explanation of what I had and what I am paying for.
I have been with State Farm for 22 years
Thanks so much Patricia for taking the time to check my policy I really appreciate it.
She has a great staff too

Was treated with condescension and incredulity when I asked for a quote on a policy on a home. This led me to question the vehicle insurance rate they were charging me. Turns out another insurance company (A-​rated, Calif admitted) quoted me less for the same coverage, so 11 years of loyalty didn’t get me much than being treated like I’m dirt and not very competitive rates (so I switched). Not voting 1 star because I don’t believe they deserve a vote that low, but two star means I’m not coming back.
(I had another insurance company write the policy on the new home and ended up having them write one on the home I already had too).