Pete’s Used Appliances

These guys are super kind and helpful. I bought a cheap, nice-​looking fridge with a 60 day warranty, and the only reason I’m not giving them 5 stars is because something did break in the fridge, but they replaced it swiftly and without asking questions, for free, even though the warranty expiration date was the day before they were able to come. They were so nice and helpful and really respectful in my house. I would definitely go to them for used appliances in the future.

My landlord uses them primarily because he is a cheapo. My stove broke down and he got us a used one from here and it came with a special surprise… ROACHES!!! When I told my landlord about my new roommates, he had the stove removed, place sprayed and replaced the roach infested stove. Here’s the problem with the new stove, I set it to 500 degrees and the thermostat reading came out to 395 degrees. I just want to save the next person some trouble here. Lay away would be a better option than this if you are having money issues. Hopefully my landlord learned a valuable lesson, penny smart but pound foolish.

I had the worst experience here in January. This place is right down the street from my apartment, so I thought it would be perfect to get a used fridge from here. Long story short, I got a fridge, it stopped working after a couple days, so I called and they came to repair it (they don’t do refunds, only exchanges or repairs). The repairman said it could not be fixed and I would have to get an exchange (this is 3 days after they sold it to me). So they came with a replacement. After about the same amount of time, that replacement stopped working as well. The whole time they were rude on the phone and didn’t understand my annoyance that I had gotten two fridges from them that both stopped working in under 4 days.
I also tried to go in one Saturday and they opened an hour late. Worst business I have ever had to deal with

My experience here was also very positive. Purchased a used fridge, and George was helpful + gave good advice. I called a few times before I actually went there and my calls were always answered courteously. Clean space and clean appliances (not the case with other stores I visited!) with a good variety. Delivery was quick — watch out for «overly friendly» delivery guy if you’re female — but overall, it was a great find!

Was looking for a used washer as I don’t plan to be staying too much longer where I am. Saw this place with a google search. I wish I had seen the Unilocal reviews before hand. Website says open 8am M-​Saturday. I take my 45 minutes of my Saturday morning to drive there. Get there at 9:30am. Not open. Door locked no lights on. I call BOTH numbers on the website and not only do they not pick up neither line has any voicemail.
There is nothing I hate more than when my time gets wasted. Thanks for burning 1.5 hours of valuable Saturday time. No doubt yet another of the many flake LA businesses. I wrote them a scathing email. No response at all. Must be nice to own a business where you don’t have to give a crap.
I strongly recommend you don’t go here. I wish I could give 0 stars.

TERRIBLE!!! I AM NOT SURE HOW THEY STAY IN BUSINESS! The owner of my apartment uses this place so I had no choice but to deal with these people. First off, if you get an appointment they never show up! They make tons of excuses as to where the repairman is! So unless you are retired and don’t work, do not take the day off to wait for them. I haven’t even lived here for a year and this place repaired their used fridge twice, replaced for another, and that one is broken a month later.

My fridge was broken for 31 days after I bought it. It took two repairs to get it fixed. Complete nightmare.

Very unpleasant experience. I am an apartment manager and constantly need new appliances. I have several accounts around the city and have never been treated the way I was from Pete’s. The woman on the phone was very rude and unhelpful. She stated she worked there for 25 years and never dealt with my company, which is untrue. After saying «Thank you, I’m not pleased with your service» She stated, fine, take your business elsewhere. After that, another person called and was more rude. He yelled at me over the phone.
I will never call Pete’s again.
I hope your experience is better.

This is the worst place ever! DON’T EVER SHOP here!!! I had a horrible experience. I attempted to return an item before it was delivered. I made all the attempts possible to make this a smooth transaction, I called and emailed, I tried to get a hold of someone but had no luck. It has been one of my worst experiences ever. I was treaded with the no respect, absolutely ZERO respect. The owner is a completely selfish person. She did not bear to hear my situation and the reason for returning my unused item; rather she decided to «lecture» me on how she ran her business. She called me a liar for returning something that I no longer needed. She wanted to keep all my money for something that NEVER LEFT her store. Once she decided that she was going to return a portion of my money she DEMANDED that I pick it up that instance or otherwise, she was going to keep it all. The owner claims that they have a «no money return policy» but it is nowhere to be seen/​and fails to be stated on the purchase receipt. PLEASE save your self the hassle and the time, these people are not professionals and don’t know how to treat customers.

WORST PLACE EVER!!! DO NOT DEAL WITH THESE PEOPLE! THEY WILL RIP YOU OFF!!! I cannot believe how I was treated and how they sold me a bunk fridge! I had to wait 3 days before they brought my old one back and then they wouldnt even give me my money back for the bad one they sold me!!! I am shocked that businesses like this exist. I have seen some things in my time but I have never been treated so unfairly in my entire life. The whole incident was horrifying and I wouldn’t wish it upon my worst enemy. The hundreds of dollars of spoiled food, the clean up, the smell, the ice bags, the headache of not knowing, the screaming I got from the lady who works the front desk, the harsh reality that they don’t refund, even when it is their own fault. If I can save one person from going through this, then it was worth it. SHAME ON THEM. Karma is going to get them, I have all faith in that!!!

Once upon a time, I swore by Pet’e’s Used Appliances on Santa Monica Blvd. in Hollywood but after my experience last year, I won’t ever use them again and I actually am sure to discourage others from using them. I won’t be a repeat victim.
Once upon a time, they were exceedingly helpful. I had gotten a washer & dryer from them and they still run fine. Once they even came over to replace a hose for me and charged me only $ 5.00. I had purchased a stove for an apartment that I manage.
HOWEVER, they turned criminal in dealing with me when I purchased a refrigerator from them. They lied about who the current owner is. I checked business license registration in LA and found that the owner is the same as years ago. I contacted PrePaid Legal (which I highly recommend) and had them send a letter to the business.
They wouldn’t move another appliance for me, one that was in the way of getting the fridge into my apartment. Even during the 90 day warranty period, they were still going to charge me a $ 75 dollar service call. So I used PrePaid Legal.

I had no choice but to deal with Pete’s Used Appliances. Our 1 bedroom apartment comes with a refrigerator and it is our misfortune that this fridge is from Pete’s.
The first one we had was likely brand new during the Iran Contra affair and was bursting with baby cockroaches. It took many phone calls from us and our landlord to finally arrange two petulant over worked men to wheel the bug motel out of our apartment. The replacement fridge had fewer bugs but never really worked right … it stopped working at random intervals; freezing produce for a week and then going warm like a Florida summer again for two weeks. Oh! And did I mention that it sounded like a tiny cement mixer? It finally died last week and we have been trying ever since to get Pete’s to come and pick up their disgusting property. Sometimes they don’t answer their phones — and they appear to be extremely disorganized. We cannot get them to commit to an appointment time and as full time professionals this makes things very difficult!
If they do not comply within the week we will be forced to take legal actions against them. Do NOT give Pete’s your business. You will surely regret it. Like hyper color and those hot dogs that squirt cheese when you bit into them.

I bought a stacked Washer/​Dryer from them a few years ago and it lasted for two years until the washer needed a new part. That’s when I discovered the serial and model number had been removed. I called Pete’s and they said they remove them from all their appliances. What’s the purpose of this unless their stolen? Regardless It was a huge pain to get a new part without the model #. Yesterday I moved and needed to take the dryer off the washer which should be easy. You remove two screws from the front and slide it forward. Again not so easy, instead of using the original brackets they had screwed the dryer onto the washer with wood screws. I had to take apart the entire dryer just to get to the screws. Gheto, better to shop for a used one on Craigslist and pay someone to deliver it if you need delivery. (update) In my new place the dryer is hooked up in the kitchen, I smelled gas and called the gas company. The problem was Pete’s had tried to save money by putting a ½″ adapter and gas hose on a ¾″ pipe. It’s been leaking gas all this time and I never new because it wasn’t in the kitchen before but in an enclosed back porch. Today I have to go buy a new dryer gas line and finally stop the gas leak. Thanks again Pete’s you suck.

Wow !
The other two Unilocalers before me had a very different experience than mine.
I was looking for a used refrigerator for one of my properties, but instead found a brand new frig for a very good price and delivery was free. Everything about my experience was friendly and efficient.
I will be back for sure.

Couldn’t agree more with everyone. Complete sleazeball operation. I bought an oven and a washer from them a year ago. Trying to coordinate a time for them to drop it off was a nightmare. Always full of excuses why they couldn’t do it that day. Finally got the appliances a week and a half later. I recently moved and tried to sell them back. They acted very interested and led me on for two weeks that they just needed to come by and pick them up. Must have called 10 times, no joke. Every time, «we’ll call you back» I’d call back and they still acted interested. Then they called me back the other day and said they weren’t interested for no apparent reason. WHY WOULD YOU HAVE ME THINK SO FOR TWO WEEKS! Not recommended.