Pier 1 Imports

I stopped in today looking for a few finishing touches to style a product shoot and the male associate (I didn’t catch his name even though he told me – my mind was going in a million directions and I feel like a jerk) was SO helpful! He recommended the amber twinkle lights and they’re wonderful. Both sales associates were friendly and awesome. I’ll totally be back! Wonderful customer service.

This store is absolutely beautiful! Reasonable prices, frequent sales and amazing staff!

i needed new outdoor furniture for a small deck and as much as i wanted a «deep seating set» which are ultra comfy, i knew it wouldn’t fit. i started looking online at more compact collections (i.e., «patio sets») at home depot, bed bath, amazon and costco — all of which are regulars for me.
i knew pier 1 carried outdoor stuff too so… i checked them as well. i have actually passed this store many times as i strut my way down the boulevard i mean as i ummm you know pass by. but i’ve never had an inclination to go in. i always thought it was like cost plus world market (btw who puts the words «cost plus» in a store name, it’s like «hey– we marked this up!»; i never understood that…). you know full of bright knick knacks from around the world but nothing that i thought that would fit in my spaces which are lean, mean, zen. if you can have «mean» and «zen» in the same descriptor. (hmm… something to think about.)
anyway i checked the site, saw they were having a somewhat substantial sale, and discovered a white wicker furniture set that i immediately loved. it looked very sophisticated and modern with contemporary lines that evoked the «w» or «mondrian» or «delano» and i like that non-​cluttered sensibility. this was the «cuidad» line. because the sale was expiring in a day i was just about to take a shot and order things. but thank heavens really that i actually stopped in to test drive how sitting /​passing out naked on the furniture is! because even tho i don’t got a fat rear, this compact line had seats that were just 22″ deep and as i tried to get comfy on it i realized… wow it just does not have enough room at all for my rump!
luckily i saw another, in my mind nicer collection that also came in white, with bigger seats at a more standard 25″ deep. you’d never believe what a difference 3″ makes (…or maybe you would… perv!). this «echo beach» set was so much more comfy plus it had room for thick back cushions which made it even more relaxing. i sank into the seats, threw my feet up and just imagined luxuriating on my deck. from what i could tell the build quality was also pretty good and i checked everything i could. the sales people may have thought who is this devilishly handsome crazy dude turning furniture and tables and pillows upside down, and jumping on the couch like tom cruise /​a child! but they were very nice asking if i could stop i mean if they could help. (and hey, at least i put everything back!)
anyway i ended up ordering (online still– full stock was not in store) a small «echo beach» set of 2 chairs, 1 ottoman /​coffee table, 1 «c» side table that ingeniously slides up to a chair or loveseat or couch on the side so you you can work /​eat /​drink! i got it all in crisp contemporary white. and i choose comfy beautiful cushions from their very nice range of colors. they offer not just basic, practical (maybe boring) tans and neutrals– but also some very modern, inventive and alluring color options and it all says highly uv resistant (i hope and pray!). plus the foam of the cushions feels to be high quality– thick, plush, not something that will pancake quickly.
the whole set only arrived a week ago so i have to see how it actually holds up through the season (and hopefully many more), to ultimately determine how great it is (or isn’t!). but first impressions are that it is definitely a set i love and which is very contemporary and pretty!
my only note of caution here is… wow youch did this turn out to be EXPENSIVE! that’s because the pieces are base pieces and come without cushions. so a chair (frame) is $ 250 to start. seat and back cushions add $ 115– so that’s $ 365 for an upholstered chair. because i need a second chair now i’m looking at $ 730. add an ottoman /​coffee table at $ 180, plus $ 65 for cushion– and that’s $ 245. then my side table is $ 160 and this fairly small 2-​seat ensemble w/​tables is now running *$ 1,135 before tax*. that is A LOT given that costco has i.e., 6-​piece deep sets for the same price. i mean… A LOT!
now, i got these with a somewhat decent discount b/​c of a sale. but there is no way i would have bought this full price, nor would i have even entertained the idea. again– this is a 2-​piece set with tables!
because of the discounts i did take the plunge. like i said, time will tell how well everything holds up and how good of an investment this is. so far it’s a very very nice set though, at least for my taste.
also, i came back and forth once or twice and everyone i encountered in the store was top top notch professional and nice. very helpful from any sales person to the manager to the top guy in charge, all of whom chimed in with a hello and offer to help, and who did help when needed.
definitely a good experience and would recommend, but for me at least i’d only buy big ticket items when it’s on sale. (btw they do, do a lot of promotions… email updates are somewhat regular.)

I don’t seem to go to Pier 1 as often as I’d like, but when I do go, I enjoy browsing the store. This was my first visit to this location. The staff are friendly and ready to assist. They have a variety of different items, from kitchen ware to furniture. And they have some great sales from time to time. However, they did not seem to have as great of a selection of some things as other locations.
parking — free lot. What a nice surprise in this area :)

Friendly and helpful with lots of parking.

Dropped by this Pier 1 Imports location today because the big, red 50% OFF! signs lured me in. Despite it’s siren call (which obviously worked on me), there were maybe two other cars in their generous lot, and the store was oddly quiet. I believe there were more employees than there were customers present. But then again, it was only 3pm. Who goes to Pier 1 Imports at 3pm unless you’re a freelancer, jobless, or a retired cat lady with a hoarding problem? Hmm, I wonder what that makes me!
I was greeted immediately when I entered the store. Even afterwards, I was approached by two other employees at various sections of the store who asked me if I needed assistance. I did, and they answered my questions patiently and nicely. Points for good service!
The prices, despite the 50% OFF! signs, were still rather steep. I guess that’s what you get shopping at Pier 1. Many of the items I actually did want were not on sale whereas knick-​knacks I didn’t care for were really cheap. Meh. There selection was limited, I’m guessing because of the sale. I didn’t really find many things that met my 1) affordable and 2) cute requirements. It was either one or the other.
This area is extremely inconvenient to drive to as Hollywood Blvd. is a mess all throughout the day. Although I liked the service and the fairly sizable parking lot (for the store’s size), I wouldn’t make the drive from the west side all the way here just to shop for items. It was just convenient today as I had business to take care of in the area.
Regardless, thanks for the wonderful service!

Went her to find a night stand bowl for my bobby pins & daily jewelry. I explained this as a staff member inquired and she helped me find a set of 4 sunflower ceramic measuring cups. So cute. The staff is attentive, good-​looking, knowledgeable. The store is smaller than other Pier 1 Imports, but there is plenty of parking. So points gained there.

International treasures and outdoor luxury. Need a piece of furniture? Stop here. Need home accessories? Stop here. Need decorating inspiration? Stop here. Need a gift for friend, family member or acquaintance? Stop here! This particular location has one of the best in-​store selections I have seen.

I highly recommend signing up for the Pier 1 card. Aside from the discounts you get via email, there were a couple times when there was only one item left or was on clearance and they gave me an extra 20% off JUST because I was a card holder.
This store was essential in furnishing and accessorizing my new apartment. Be sure to check their website quite often. When something goes on clearance, you gotta grab it quick (I learned that the hard way but also got very familiar with the Studio City, Santa Monica & Glendale store that way)
Staff is always very friendly and knowledgeable. Pier 1 is definitely a place I visit for my retail therapy.

I am a Pier 1 fanatic (just ask my boyfriend), and this Hollywood location has become my new local homing grounds. I used to work for Pier 1, so I would say I have a pretty high standard of customer service because I always made sure to do everything I could for the customer. I would give this location 5 stars if I felt like that’s how I was treated, but not so in most situations. I feel like I know the answers to some questions that the associates don’t know or don’t care to find out. That’s fine, whatever, I can figure it out on my own!
Regardless, this is truly one of the most beautiful Pier 1 locations I have ever seen (and trust me, I’ve been to my fair share of Pier 1s). They are one of the flagship stores where they film holiday commercials and such, so they are always on top of things to make sure the store is in tip top shape.

I really like this store. There are lots of creative gift ideas for friends. I’ve even gotten a couple if presents for kids here that were colorful and a big hit. I just wish their home décor and furniture wasn’t so expensive. Some of it you can get a similar version a little cheaper at World Market. Also, the staff, though nice people and helpful, will NOT LEAVE YOU ALONE! It must be store policy to ask if a customer needs help every 3 seconds, but I always leave feeling a little harrassed. Let me shop in peace, please! Asking me once or twice if I need help is enough.

Friendly staff, big store, clean and easy to shop…

I would have bought so much more if they weren’t so pricy! I love so much!

Every time I walk in someone says Hi or offers to help me. Great selection of items. Minus one star because I couldn’t find a decent sandalwood scent candle. They had better ones at Target.

I always walk out of here without having bought anything. The one time I really wanted to make a purchase… there wasn’t anyone around to help me. For 10 whole minutes. In the middle of the day. So weird! Stuff here is a little over-​priced for the quality of the furniture… think: slightly better than Ikea, but not as good as World Market. I think the location in West LA is much better.

My review is for this particular Pier 1 and not the establishment as a whole. Because what’s not to love about their merchandise and great sales?
I searched high and low for this particular coffee table that was on sale. Hollywood had it and they said they would hold it. I get there, no one had put it on hold but thank goodness no one had bought it. I still wasn’t sure about whether I should buy it so I asked them if they thought the 4 would sell out by the next day, they said «Absolutely not possible.» Big mistake, definitely should have put it on hold but I naively listened to the sales guy. The next day it’s sold out. Bummer. They let me buy one from the Washington DC store and they would have it shipped to the Hollywood location and I could come pick it up in a week. SCORE! I buy it and everything’s all good. Five days later I get a call from the store saying my coffee table was in — I couldn’t wait to pick it up. When I get there they had SOLD IT TO SOMEONE ELSE. No, I’m not joking. The sales guy was so incredibly rude to me and said «it’s not like we can’t get you another one.» Who sells something that’s already been purchased and specially ordered by someone else? Where is the customer service? Finally, I called the 1 – 800 number and talked to customer service and was able to get 10% off the price with a sincere apology from the customer service representative on the phone. I was a happy camper. Until… the original sales guy calls me on my cell phone to «correct» the story that I told the customer service representative. Are you kidding me? Did he just really scold me for telling on him? I didn’t know we were on the elementary school playground.
To sum things up, I will never come back to this Pier 1 but will gladly shop at any of their other wonderful locations where I’ve never had a bad experience.

I love and hate this store. HAHA Everytime I come here I always find stuff that I can buy for my place yet each time it will set me back another $ 100 or so.
Came here a few times and always find what I need for my pad. Whether it is dry fake wheat grass to new wine glasses to replace ones that fall and break completely on their own. I can always find it here.
The prices are average to high but this ain’t no IKEA!
Staff is always very friendly and attentive.

This is not my favorite Pier 1 store. It seems smaller than others. They don’t have as big a furniture selection. They do have a big room filled with discount items but I didn’t find anything there worth buying. Die hard bargain hunters might love it. I’d prefer it if they added more regular merchandise in that room.