Quest Diagnostics

This place is so getto. From the front desk to the lady who pulled my blood, bad experience overall. No one is happy to be there, including myself.

I actually disagree with the people who left a bad review. I had to take a blood test and everything went well. First when I got in I went and checked in, the front desk girl was very friendly. The phlebotomist and the staff were very professional as well. Overall I waited maybe 15 minutes or so, which is not bad for a health center… I would go back there again in the future :)

I have never met such ill mannered staff, yelling at patients for not knowing certain information. Mocking and insulting patients for not understanding what they were asking. These people need to learn manners and patience. I had a Horrible first impression here. And this was just from the two receptionist.

This place is so unorganized, the person that works here gave me the wrong fax number, I don’t understand how you give the wrong number to a patient and you work here. She gave me the run around, I had to make three calls to my dr to help me because they were no help here. I had a difficult morning, they were no help. Terrible service. I will not come here again. It gets crowded and the people that work here are very rude and do not have an kind of professional or people skills.

Just left and was very disappointed with the staff. They were ill equipped to deal with my two year old nephew. They caused one vein to collapse. When asked if they had another location better suited to deal with the needs of children the male staff wouldn’t acknowledge my question.
I’m concerned that due to the location the staff is not as professional as I’m accustomed to. It felt as though the English language barrier for staff was very apparent.
I hope somebody elects to contact me as I’m going to escalate this matter. If you’re ill equipped to help patients please don’t attribute it to their age but your ability as a service provider

Went with the bf to do a drug test for his new job. The place looked really sketch but once inside it was nice. They did the colletion quickly and professionally and we were out of there in less then 10 min.

I came here for a biometric screening. It’s for an insurance premium adjustment for my medical insurance. I came last year and again today. I’m not familiar with what Quest Diagnostics really is. I don’t know why else anyone would come here if not for the same reason I did.
The parking situation is really just weird. It’s underground. I was there for 30 minutes. It was 75 cents.
The facility looks clean and modern. The guy who did my height/​weight/​BP/​blood draw was very nice & professional.
My appointment was @ 9am. I got there at 8:40am and there were several people in the waiting room. I was taken in about 8:50am.
No complaints.

They are now located on the 3^rd floor, get there early and beat the rush!!! The new office is clean, has plenty of chairs, they are very efficient get you in and out. The only bad part is that I had an appointment but it really didnt make a difference because they took me according to the sign in, my appoinment was for 845am and I was seen at 855, not bad but if you have an appointment, appointments should be priority. Oh well all in all good, painless, very good phlebotomists who know what they were doing. I didn’t feel a thing. :)

Underground parking, you have to pay $ 0.75 per hour. No validation. CASH ONLY! Be prepared to PAY because you will be waiting for a while!
Mon — Fri: 8:30am — 5:30pm! NO SATURDAYS!
Make an appointment online at
at least 24 hours before you go. I went on a Wednesday morning (10am appt, arrived at 9am) and the place was already packed! They only have 9 chairs in the waiting room with 4 chairs outisde also. However, if they call your name, they will not check outside if you are sitting there. So just an FYI!
Here’s the routine. You come in, you sign your name either appointment or walk in. Sit down and wait to be called. Make sure your paper work is filled out! When they call your name, hand your paper work and your insurance card. You’ll be asked to wait again. When you’re called for the 2^nd time, it’s your turn to yet wait again in another area… basically you’re in line.
They take 3 patients at a time in the back, so try to be cooperative so that your visit will go by smoothly. Some people are frightened of needles, I get that. But let’s be adults. Close your eyes, look away, bring an iPod… whatever. If you tantrum, you’re going to piss off a lot of people sitting around waiting and probably freaking out at the anticipation of getting their blood drawn.
I don’t remember my lab tech’s name, but he was a Filipino guy around his late 30’s/ early 40’s. Nice guy, no pain. I was in and out of the lab room in no time.