Sharp Image Printing

It takes a lot for me to write a negative review on any business… However, my most recent experience at Sharp Image, was nothing less than mind blowing…
Sharp image had completed multiple projects for me in my 3 years of being a loyal customer there– Including my business cards, pamphlets and brochures for my office.
Recently I placed an order for 2000 business cards at Sharp Image, with one simple modification request of having my new business Cards made on thinner stock paper… When I went to pick up my new business cards about one week later… I quickly noticed several issues with them. They were not printed on thinner stock paper like I had initially requested, and the print quality was very poor as well. I expressed my concerns to Ebi (the owner) and that I was not pleased with the turnout of these business cards…
What happened next was something I have never ever experienced in my life as a consumer. The owner of this business began yelling and screaming at me, threatening to kick me out of his store. He took the box of Business cards and threw them on the floor… He was angry, he was rude, and he was incredibly unprofessional.
It left me standing there, speechless…
(his behavior was so poor that the store manager approached me, to apologize to me on her behalf.
Owner (Ebi) = downfall of Sharp Image!
I will not be returning there… Ever!

Terrible customer service. Ebbie is shockingly rude. Women stay away. This man is very aggressive towards women.

I came here last minute to get some business cards made and marketing post cards for my business. Not only was the owner there to help me with all my needs but the assistant/​graphic designer actually caught a few of my mistakes and fixed hem for me! They have amazing quality work and are super fast. I could not be happier with them. I now use them for all my printing needs both business and personal. Great Servise! Kind people! Professional! A++ Thank you!

Worse customer service. Not only are they slow & not willing but also very rude. First & last time. There’s plenty of other (and better!) printing services around!

The BEST PRINT SHOP IN THE UNIVERSE! Absolutely Fantastic! Seriously: Very High Quality Work, so reliable, and very personal and personable. Sharp Image and their entire team go out of their way to work with you in order to give you exactly what YOU need which has been vital for all of my different projects. I appreciate how they respond to me so fast, always give input when I am unsure as to best practices, and how nice the people are. I agree with Shana, they know their stuff, they are passionate about high quality work, and they are the best. Highly recommended!

This is a very good print shop. Convenient. Ebie is a real pro and knows
what he is doing. High marks for the quality of the work.

If there was a way to delete this one star I would do it with out even thinking. The owner which is an old white middle eastern kind of looking man he’s so rude unwelcoming and so unprofessional. I went there for passport photos with my sister I asked if the machines in the front were self service he ignored us and didn’t say anything I thought it was the language barrier. he spoke broken English. In addition to that being rude and not talking nicely just because I asked if the printing machines were self service. When he ignored us I went ahead and Tried to use it to make a copy He suddenly shouted out and said No! Plus he was kinda giving orders in the way he talks!!! Instead of smiling and being nice! He seems dysfunctional and abnormal. Very bad customer service. By the way the FedEx office next to that store to the left is much nicer and welcoming people working there and inexpensive as well! I highly recommend that FedEx office next door then that sharp image printing store with that crazy old guy with he’s bad English! I’m not saying my English is perfect but at least I wrote that my self without anybody’s help!
I’m very nice person so I expect the same but when I don’t see that I became wild!
You know guys I honestly feel bad for him he maybe have crazy life but regardless he needs to learn how to respect people

The absolute WORST experience ever! The owner is so unprofessional and rude. I went with my friend to go print 6 papers and she was talking to me and he thought she said a remark to him and he ran over in her face and started shouting asking her to repeat what she said and then to get out of his store. He repeatedly shouted «get out of my store» as he was shaking to where he looked as if he was about to hit her. I stayed back in the corner trying to make my way to the door. He calmed done and then charged my friend $ 30 for these 6 pages knowing she needed them to get her visa, which is down right extortion! I would highly recommend NEVER coming here!

I would ALSO give this place –100 stars if I could. Like another reviewer said, the owner of this shop, Ebbie, is a VIOLENT man that I had to call the police on. He refused to serve me when I placed a simple printing order, and told me to get out of his shop and began to curse at me. Worried for my safety, I left the shop as quickly as possible before realizing I’d left my phone behind. When I tried to go back in, he tried to physically assault me and closed the door on my hands as I tried to get back in. I had to call the police and file a report for my stolen phone and for physical assault!
I hope this place goes out of business. THIS MAN ASSAULTS YOUNG WOMEN! STAY AWAY!!!

I agree with all the one stars on here! This place is horrible!
I came in to the shop to print out a pdf file and to ask about invitation printing as well. First I was told in a very harsh way that I didn’t create my document with the exact settings they preferred. Then I was told they could print it anyway and that it wasn’t a problem. After that, I waited patiently for 15 minutes in the shop, looking at samples and keeping to myself.
When I saw how much trouble the owner was having with setting up the printer to do what is usually a very simple job, I told him I would be happy to set it up the way he preferred and come back if it was easier for him…
Woah, was that ever a mistake! The owner started shouting at me, saying I was driving him nuts, that he needed to be left alone, that ‘he can create things I can’t even imagine,’ and that ‘he is a chef and I need to stay out of his kitchen!‘
Then he told me that I ‘should just take my USB drive and go elsewhere!’ So that’s exactly what I’m going to do! I am just so glad this happened for my own project and not for the big orders I was about to ask him about doing for me in the future.
Oh! And afterwards, he held my USB drive hostage, told me not to touch it, and then dangled in in front of my face until I finally snatched it away. High class stuff.
So if you like to be harassed and treated like you’re an annoying moron, I would definitely go here. Otherwise, stay far, far away!

If I could give –5 stars I would. Yesterday I finally was able to come see him to give him the deposit to start my order. He was going to do my wedding invitations on letterpress. Apparently there is a specific process to it that of course I am not familiar with. So when I asked again in person what the process was and what the lead time would be, Ebbie this big man started yelling at me, threw my money in my face and if it wasn’t for the fact there was a counter in between the two of us, i thought he was going to attack me!!!
I was sooo scared and just became a wreck that I had to call the police. They said that because he did not actually physically touch me there it is technically not a crime and write a criminal report. They did however write up an incident case number and advised me to go to the better business bureau which i am doing as well.
Not only was this man frightening I cannot believe he could lose it no matter how bad his day is going you cannot treat customers like that.
Incident Report Information
Date: 07÷16÷20 147
Time: 1:15pm
Incident No. 14 071 603 194
Officer Vasquez and Officer Sanchez from Los Angeles Police Dept.
Women stay away from this place!!! It is dangerous, tomorrow he could actually be attacking you!

Ebie and his team were polite and professional. I had an impossible deadline to meet and they exceeded my expectations. I would definitely recommended Sharp Image Printing. Their pricing is fair and reasonable too.

I have been going to Sharp Image Printing for years, they are quick, affordable and have great costumer service. I have refereed people from all the jobs I have worked at over the years and they are still customers as well. Thank you for the years of amazing service!

I went there for having photography upon asking Consulate. Consulate didnt accepted that’s why Sharp image’s photo paper and image quality was horrible. They dont have even professional camera. I spent so much money for unquality photo. He used so old ordinary camera and photo printer. They didnt returned my money.
The guy who has glasses is very nerveous, untrust and scammer.
I DONT RECOMMEND GOING THERE

The man working here screamed at me while shaking in ange «Get the fuck out of my store» and scared me to the point I called the police. I do NOT recommend going here. I walked in and walked up to the computer/​desk where he was sitting. He very angrily said — stand over there — this is not the front counter. So I did. I then asked for German passport photos. I asked if he knew the specifics of the German photos as they are very particular about size and such. He yelled at me angirly that of course he knows, he has been doing this for years. I said, well you don’t have to say it like that, you could be nice — at which point he started shaking, and screamed at the top of his lungs for me to get out. When I told him I would not recommend him to my friends, he screamed louder «GET THE FUCK OUT OF MY STORE» and refused to take my photos. When I shared this story with the people who needed my picture and other local businesses who also take passport photos, they all said that they often here such stories about this man, and one told me that he even hit someone once. I DO NOT RECOMMEND GOING HERE. He is supposedly unstable so some days he may be nice, but if you catch him on a bad day, watch out!!!

Frank, the person I’ve now dealt with on two jobs, has the worst attitude I’ve ever seen. How could he possibly be in the customer service business? The work they do seems fine but when there are so many printing businesses around, a place with such an outwardly rude and incompetent person probably couldn’t stick around long, I’d imagine.

Ebbie and his team do amazing work at great prices.
They have gone above and beyond to make me a happy customer.
Highly recommend!

Ebbie is the best. I’ve been using this printing shop for years, printing all my business cards, letter head and different type of copies and binding and Ebbie has always come through. Professional, courteous, affordable service always.

If you need to be ripped off, Go this place, owner sucks, worst experience in L.A. never go back there again, SCAMMER!

Awful! I just don’t have any idea how people like this owner, survive running their businesses the way they do. The owner is very rude, unprofessional and abusive. You can see the stress on his staff’s faces. He also finds different ways to add to your balance. I do not recommend dealing with this place.