Sherwin-Williams Commercial Paint Store

I ordered one, single, gallon of paint on a Thursday to pick-​up on the next day via store manager, Adriana.
I actually went in to pick up the gallon of paint on Saturday and it, the single gallon of paint, wasn’t ready. It took two men over a half-​hour to search that the gallon hadn’t already been made and to locate the paint book containing that color. It then took them a couple of attempts to get the color right. That’s fine, I appreciate the attention to detail, I just would prefer it had happened prior to my arrival… which is why I called to order it two days prior. and by it I mean, one gallon of paint… from the manager of the store, Adriana.
It took over an hour to get that gallon of paint made. I was beyond late to meet my client who I made wait for quite a while on a Saturday afternoon. The client will not be hiring me to do any more work on their place. Why would they? I gave them some lame story how the Sherwin-​Williams at Venice and Hoover didn’t mix up my pre-​ordered paint and now it’s taking them over an hour to mix up a gallon of paint. It sounds ludicrous, and people don’t want to do business with unreliable bullshit. So I lost a several thousand dollar account because employees at this store didn’t do their job.
And I was charged full price for the gallon of paint.
Why would anyone, let alone a paint contractor, order paint from a store that can’t get a gallon of paint ready in 48 hrs? And then to watch multiple people in an otherwise empty store STILL take over an hour to mix it up. It was like a Three Stooges episode except those were shorter.
I doubt anyone reads these reviews to pick out a paint store, however, I couldn’t more vehemently encourage you to take your business anywhere else but here.
Go to Dunn-​Edwards, Home Depot, Lowe’s, Benjamin Moore, Vista, Mann Brothers, OSH, concoct your own in your garage with some rubbing alcohol, berry juice and melted crayons, but avoid this store like the plague.