Sunrise Lax Parking

The only place I will park now around LAX. By far the most affordable and the service from shuttle vans is on point. The owner is so friendly and makes the stressful trip to the airport way more pleasant!

Super friendly and we were able to get dropped off at the airport fast and only waited about 10 minutes after calling to be picked up from the airport. Definitely recommend them and will use them again the next time we fly.

WARNING!
I parked my car here for a few days while I was out of town. Came back to discover a huge gash/​dent in my hood and front bumper. Calmy politely brought this up and asked if they knew what had happened… Manager immediately threw up her talons and starting getting overly defensive, stating theres no way this couldve happened. I showed them the dirt and dust all over my car compared to the area of bare metal where the the paint had been scraped off, which was completely clean. Proving that it had happened very recently. Again, defensive yelling. Followed by pointing at the sign that says «We are not responsible for fucking up your car while you are away» After dealing with these terrible people, I would like to do everything possible to ruin them, the way they ruined my car.

I’m not sure why it has such bad reviews. We got there, found a spot in about a minute, and the driver even came up to us to help with luggage. All in all, it took us about 10 minutes total from car to airport.

40 minute wait for the shuttle late on a week night that wasn’t busy. Also a few hours over, and they charged for another full day. I saved almost nothing over other parking lots, and watched (literally) 10 of the other company shuttles drive by, waiting for pick up.

This place was definitely WAY WAY better than FOX AUTO PARKS.
I arrived and the representative was very very polite and helpful. Even upon arriving without calling them first they were very calm about it.

The worst customer service I have EVER had!!! Waited for an hour and literally had to FIGHT to get a driver after waiting an hour! Ridiculous!!! What happened to the the customer is always right… A simple I am sorry… Would have gone a long way!!! But instead he literally yelled at me for 10 minutes! Now I won’t say I was an angel and perfect but… I can assure you… The customer service is lacking!

If I could do 0 stars I would. The workers here for the most part were very helpful and very respectful. Two guys I remember are Walt and Abdula. They were both very nice and respectful guys. We encountered a problem the 1^st day we parked there, and they were both nice in understanding our problem. When I came in the next day though, the manager approached me and started yelling about how this damage couldn’t have happened at her lot and how I need to get out of there and how they weren’t responsible. I was completely shocked by her behavior and honestly very hurt! I was not even sure how she identified me as I hadn’t even spoken with her before. I stayed calm and respectful but she was completely belligerent. Her daughter and possibly her husband were there as well, and yelling about how this couldn’t have happened there. But since we hadn’t moved since we parked there we knew where the damage was done. We were in our way to church when she came at us, so we weren’t able to look at the video of the lot or even address the situation any more due to us being from out of town. But I would definitely not recommend this location. The distance from hotels and the airport is amazing, but know that they will ATTACK you for even bringing up having a problem there. The manager is a horrid women who has no problem bringing down her customers. Fair warning — find another parking lot.

I have used this place twice and have been very pleased with them. Both times when I pulled into the lot, there was a shuttle ready to take me to airport. When I returned to LAX, I got my luggage, made the phone call, went out and waited by the red hotel and courtesy shuttle sign, and within 15 minutes the van was there to pick us up. I will definitely use them again and great rates!

I love these guys. They are so helpful and always have a smile on their faces.
While this is definitely the cheap option for parking, it is a pleasure to park here. I had the best experience here… I was parking my car and the van’s driver (the airport shuttle they run about every 15 minutes, or less) comes to my car to make sure if I’m headed to LAX. That rarely happens anywhere in LA. Someone takes extra time, comes over to make sure you’re taken care of? I wasn’t headed to the airport but a nearby hotel, but that’s what made me certain I’d come back for all my airport parking needs. And I did!
The lot is completely open and there’s no overhead shade, so don’t expect ‘plush’ as it is not. But for ease and convenience and not much money per day to park, plus it’s close to LAX… this parking lot cannot be beat. Thanks, guys. You are helpful and it’s a always a pleasure to see happy, smiling faces. :)

BEWARE!
I parked my car there for Valentines weekend while I headed to Seattle. I returned Monday morning to pick up my car. While I was driving home I noticed somethings in my car is missing. I looked around and discovered more things were missing. It was strange that the person that broke into my car seemed to have taken enough stuff to be unnoticed. A lot of stuff was rummaged through but left behind as well. I proceeded to call Sunrise to let them know that someone had broke into my car while I parked my car in there lot.
The lady took my call was the manager. I politely and respectfully explained my situation without pointing blame and asking for compensation. The manager then irrationally started to yell at me saying that I am blaming her for the break in. In my mind, it was most likely my fault because I probably didn’t lock my door. It was the most unprofessional and rudest manager I’ve encountered in my life. She then started to read the terms to me as if I was a child.
I knew nothing could be done because I park there at my own risk. She continues to scream at me, reasons still unknown because I was still being extremely calm and polite.
My only request for her was that you guys should be aware that people’s car are being broke into your lot, (WITH ODD INTENTIONS). You should provide a better level of security for your customers because they are leaving there car in your property. She continues to say «YOU PARK HERE AT YOUR OWN RISK,» and hangs up.
It is safe to say that they do not care about your vehicle here. Someone, (possibly an employee) is breaking into people’s car while they are in town.
PARK AT YOUR OWN RISK is their model.

People working here are rude and unprofessional for no reason at all! Price is reasonable if you don’t mind waiting 30 minutes for the van.

I was very unhappy I was three hours over and had to pay for a whole day. I will only use LAX easy park. They are right next door and they don’t charge you that much for three hours or five dollar service charge.

I used Sunrise LAX Parking for the first time last week and everything was great. I arrived at 5am and check in was easy. Van driver was waiting in the van and took me to my terminal. Came back same day around 8:30pm. Called for a pickup and Van was there within 5 minutes (must have already been at the airport). Quick trip back to the Parking lot and after paying, I was on my way. I’ll use again.

I’ve used Sunrise for quite some time now on a weekly basis, for about a year at least. My main purpose for using them is that it’s always been a relatively simple and straightforward process compared to some other places.
Over the past 4 months however, the quality of service has steadily declined. The van drivers started sticking $ 5 bills all over the dash in an attempt to shame you into tipping generously. And I’m not sure why they would ever deserve a tip… Service is sub par at best. The attendant at the booth is rude and unwilling to pay you any attention. They only have one van working at any time and it’s been increasingly late over the months. I guess you get what you pay for.

These guys are awesome. We have used them every time we fly for the last 4 years including today which is thanksgiving. Personable, nice and always take good care of our cars. I won’t go anywhere else

This place is a joke! There prices that are advertised in Unilocal require a difficult log-​in and reservation online prior to parking. They change more for SUV’s and even more fire trucks and vans, even though the spaces are all the same that get occupied by your vehicle. This parking company is a complete rip-​off and they use there false advertising to suck you in and by the time you park you realize your hooked and its to late to go park at another parking lot, because you don’t want to miss your flight or getting your baggage checked. DO NOT USE Sunrise parking

WORST PLACE EVER!!! It maybe a bit cheaper but the service is the worst. Im a flight attendant and need to self park every now and then, so I used Sunrise because it was close and a bit cheaper. Use to be a decent place, but lately you wait 30min to get picked up. When I asked the lady (owner) about the wait her response… YOU DONT HAVE TO PARK HERE!!! WOW, guess what lady, I WONT!

This place is about as simple as straightforward as it gets.
If you reserve online (which the website says clearly and in huge bold letters) you’ll receive a cheaper rate. I reserved online the day before I needed to fly out, and received a low rate that was pro-​rated (I didn’t need a full additional day of parking on my last day of my trip, and wasn’t charged accordingly) and this was exactly the price I paid when I picked up my car a few days later. No surprises, no gimmicks. The shuttle service was prompt, and the drivers were friendly, and I got to keep my keys — so I knew my car wasn’t going anywhere or being mistreated.
There aren’t exactly frills when you park here — but if you want a place to put your car for cheap, and just that — I don’t really know if you can find anything better. The price was exactly what I was quoted, and there were no surprises. I’d recommend them to anyone, and if I needed to park my car again — I’d pick them first. Simple and efficient.

Parked overnight from Friday-​Monday, car was safe, nothing was broken into, no new dings, and didn’t have to hand over my keys. I like that they charge based on hours instead of days. So if you come at 11am Friday and leave 11am Monday, it counts as 3 days instead of the typical 4 that other lots charge.
As for shuttle service, wait time for either way is about 20 minutes. Depending on luck (i.e. if they just so happen to be in the area when you arrive/​depart), it could be sooner. They seem to only have one shuttle in service. This might not be a con, but because they use a van and the driver loads and unloads your luggage for you, you might feel slightly obligated to give them tip. Other lots use buses and you take care of your own luggage. Just food for thought for those trying to save money.
The only real con I would have to say about this place is their Unilocal check in deal. We found this place based on Unilocal’s «offering a deal» filter. When we tried to use it, the owner snarkily let us know it could only be used if you reserved through their website… which sort of defeats the purpose of a check in offer no? Felt slightly tricked which only worsened with the owners attitude. First impressions count bro. Minus 1 star.
Would I come back? For the price and my cars safety? Yes, definitely.