Supreme

I don’t understand what people expect when coming to Supreme anymore. The last few times I went in i was asked if i needed any sizes and to let them know if I needed any help. When I needed a few sizes they were all very nice and helpful. Honestly it was surprising because over the last 5 years of going I’ve always had the same average customer service. Some guys are just hanging out behind the register and wont say one word to you when they ring you out. I’ve just dealt with it because I don’t go to Supreme for the customer service. I know what I want, I get in and out. Last time I went in I saw Earl Sweatshirt just hanging out. I just walked up gave him a handshake and said i loved his last album. We talked for a minute and that was it. Pretty awesome experience.

Ok so 1 star because I can’t select 0 stars. Don’t worry though I cussed them out for all of us. I didn’t even shop at their store just called in for a general question and got hung up on. That’s when I had to drive down there nd give these clowns a piece of my mind. Like relax bro, u don’t own the store. My concern is much bigger than ur Mickey Mouse clothes. I told them exactly how I felt about their weak attitudes and sad customer service. It’s just not professional and I am a professional so I took it upon myself to tell them how to conduct business the proper way. Let’s see if they get it. Cus they look like they might have to take some time to process the information. I guess we’ll just have to see from future reviews. Class A clowns. Don’t let them fool you because they left their red noses at home.

HORRIBLE CUSTOMER SERVICE
*if I could give this store 0 stars I definitely would*
if you really want to buy something from here just buy it online. It’s not worth the hassle and annoyance that comes with going here yourself. The employees are complete assholes and have no sense of true customer service. They won’t greet you upon walking in OR ask if you need assistance. The only time they will approach you is when you’re touching their displays and tell you to stop.
I went here with my Aunt and younger cousin and my Aunt came into the store with full intent of buying a lot since it was my cousin’s birthday soon and Supreme is one of his favorite brands. My aunt was looking at a few shirts that were hanging on the RACKS. They weren’t even shirts that were folded, she was just touching a few shirts that were already hanged and an employee came up to us and told us to stop. I’ve never experienced this kind of customer service in my life to be quite honest. My aunt was definitely not dressed like she could buy the whole store, since we were all dressed quite casually since it was summer. But who are they to judge if we could afford to shop there or not from our appearance? My aunt who shops at places like Louis Vuitton, Gucci, Prada and buys stuff with almost no hesitation when they offer her great customer service. This response from the employees only served to fuel my aunt’s anger and we left after purchasing only one item.
Never again will I set foot into this ridiculous store with its even more ridiculous employees. I hope reality hits them one day and makes them realize that their holier-​than-​thou attitudes will not cut it for them outside of this store.

I wish I worked here because it seems like you get paid to stand around and do nothing. How awesome is that. Service here sucks. Selection sucks too. They had some nice backpacks I was considering to get. When I was looking at them SOMEONE finally acknowledged that we were in the store and said that the bags are out of stock and they can’t sell the display ones. So take them down if you can’t sell them! Just stick to their online store.

My son went to the store last year and indeed the service is lousy. This is consistent with what I just found with their online store. I buy a lot of Supreme clothing for my son, but they have just lost a lot of money from me. I bought a pair of Supreme jeans on December 4^th for my son for Christmas. Upon opening them on Christmas Day, I had bought a size too small. They will not let me exchange them for a bigger size, even though I would be willing to pay for any stocking or shipping costs, as they say a return has to be done in two days. Beware of their lousy business model and tell your friends.

The service here sucks. There isn’t much more to say than that because most peps already said it… ;)
With that being said the gear s dope (now I’m giving my age away… Jajaja!). There isn’t much more to say to that either, ’cause that’s been said too… ;)
This is rem·i·nis·cent (remnis ()nt/​) of the Cross Colors frenzy, back n’ the days… (There I go again, giving my age away… Jajaja!).

Great location, no line, found parking out front, awesome dog, and Carter was extremely helpful with selecting gifts for my son. Appreciate the customer service. The skate bowl is a work of art! Worth the visit!

More like a show room rather then a retail sales place. You will get more choice from their online store. I am a bit disappointed since I drove all the way her. But the street here has a lot more interesting retail shops; like Crooks.
So naturally I found myself wondering around before heading to California Donuts.

Dope/​hyped up brand, useless/​incompetent employees. I think they’re paid to just stand around and say «we don’t have anymore.» Enough said.

Swing bye and pick up the latest! Good vibes good people and good products! If your in the area you have to pick up something because it’s not going to be in stock long! Normally when I go here I try to get at least two hats! It’s worth it

If you touch every item on the shelf and make eye contact with the workers when you do it, then they’ll show you something that’s limited edition

Here is a real review about Supreme Los Angeles.
It’s a great store! Well organized and very spacious. Service is cool and be straight forward when they ask for a size in what you need dont be like «let me think about it» just ask for it or say no i’m good.
Do not mess up the displays!
Also, If you complain about the lines come back during the season opener and see how long that line is.

Overall impression: pass on this place. Not worth waiting on line for 30 minutes to deal with lame security and low stock inventory. Makes no sense when security lets a daughter go into the store and gives the father a hard time, not letting him in, to maintain the 10 people maximum they allow in at a time. Quite offensive actually. And what’s the point? They don’t even carry enough stock (only a size 9 in every shoe? Only large or xlarge tshirts?). Not sure what this place is trying to prove, they’re certainly not cool, bad customer service, no hospitality and definitely will not be back.

Went last Friday and waited in line for an hour and a half, but was worth it and eventually got what I wanted.

I’ve been coming here for years since I was a kid. Been somewhat a fan of supreme on some drops. Customer service is always the same. All the workers just kick it, no one really goes up to you to help. I’m use to it though. It’s the type of store where you see what you like and bring it to the register to buy.

Absolute bottom of the barrel customer service! You get better treatment at Louis Vuitton and Gucci!!! Just on the basis alone I will
Never sport their gear again! Take a page from Kayo or diamond store in the area and better your business!

I do not get their business strategy? Every Time I’ve walked into this store, it’s just a bunch of assholes standing around. Do they seriously get paid? Why does this store even exist. Is it just a kick it spot? When I see this brand, I always think why? Why would anyone wanna support this store w/​a bunch of ignorant dudes standing around not giving a shit about customer service. I am only here when friends/​family wanna check it out and we never walk out buying anything anyways.
Save yourself the trouble and just shop online if u really want something from Supreme.

Pros:
–Location
–Clean on the inside
Cons:
–Everything, especially customer service
–We were looking at the duffle bag and one of the worker saw us and started motioning the «cut it out» gesture (hands crossing the throat) and told us we can’t look inside it and that if we wanted to check it out he will go get us a bag in the back. He then took the bag and rearranged it around with the other bags making us feel like we messed the whole display up when we only looked at one. If you don’t want us to look inside it. Put a damn sign up! What are you hiding inside? Freaking lazy workers.
–Saw a bunch of people coming in and the two workers just sat there behind the counter
–If you don’t like working at retail, don’t work there. Period.
Overall:
I will never come back. The owners should fire the current workers and hire better people who will actually bring in the money. Pathetic. Supreme clothes are ugly and outdated.

I think cause my friend and I are girls that the customer service was great for us haha. So basically if you don’t have a vag… good luck haha.
Already walking in we were greeted and my homegirl who is a huge Supreme fan starting looking around and grabbing stuff to buy. The associate grabbed a fresh hat from the back instead of us grabbing from the shelves which was nice. I mean if you’re paying that kind of price…
Store is clean, spacious, which is perfect because there’s so many people walking around.
We’ll definitely be back!

Just an assumption, but those who are complaining about their service must be new to the brand because they’ve been known to have lousy customer service for years. I myself sympathize with the employees, seeing as working retail sucks in the first place and working retail for the most in demand streetwear store must suck even more considering the ridiculous amount of people who come for every single drop day. IMO, +5 for the clothing and brand in general. –2 for the long ass lines and resellers.
Here’s a tip: don’t unfold the shirts. Go straight up to the nearest employee and ask for whatever shirt you want in your size.