The Home Depot

By far the best customer service! Cashiers aren’t that great but the crew members on the floor are amazing! Although I don’t love close by this home depot is worth a drive! If you have any questions or need help you can grab anyone and they are more than happy to help you! Thanks!

I’ve been to this Home Depot many times. And usually the service is ok.
But around Christmas time I went because I needed some would and need a cut. I had to ask several different workers to ask for help in the lumber department. They must have paged someone at least 10 times. Then I went to the front desk to ask for a manager. The girl pays him but he never came. I went again to talk to him to see what was going on, but he told the girl he couldn’t or something like that.
I come to find out that there is no one in number because everyone is in the tree line. But it is upsetting that the manager didn’t even have the courtesy to come apologize in person.
I don’t know why they weigh so much on their stupid advertising when their manager can’t even come out and apologize or let me know what’s going on. There must have been another five to six people also waiting

This is the closest HD to our home now. It’s large, plenty of parking but man, there are people bombarding you with «do you need help» or «can you hire me?» You can’t go there without being asked for help or being offered help. No thank you, I got a husband for all that.
Other than that, this HD is pretty good. Workers there are actually pretty helpful. The nursery area is nice with lots of variety and a large selection. Has all your essential DIY, including paint, lumber, plumbing, lighting and so much more.

All the workers there were so warm and welcoming, everyone greeted me and asked if I need any help. I needed to get something to make a light fixture and the man showed me the things I would need and instead of making me buy the expensive over the top lighting fixture set, he showed me what I could do for a cheaper price and that was truly helpful!

So I went for a 4 way water key that I had purchased at another Home Depot & I found it but it was out of stock here. I ask a young lady for help & Right away she answered they don’t carry that so showed her the key I was looking for, she replied to me saying there weren’t any & I said I had found the display section were they were at she was no help
I asked another guy & he got me some help but then after the guy dissapear for after with another customer
Worst Home Depot ever

I needed help figuring out how to build a succulent planter, and the gentleman helping me in the garden area was very helpful. He gave me suggestions to not purchase the pre-​made ones as the succulents don’t have enough space to grow in them. I purchased a whole bunch of individual plants, and will make my own garden. Thanks!

I am writing concerning the most exemplary employee I have ever encountered at any retail store, including Home Depot. C (her name abbreviated for privacy) from Wilshire Union Store 1048 in Los Angeles defines amazing customer service. She was the only reason I placed my Special Order of Milgard windows through Home Depot. She is knowledgeable, patient, professional, and went out of her way to provide such superior customer service that she offered to come in on her day off to place my order to meet a deadline for my home addition project. She also provided me her personal cell number and came to the store to meet me on her day off to place my order. I told her that I would write to corporate because of such an amazing experience. This employee should be promoted to management! She is one of a kind.
Three weeks later I learned that this amazing employee C was terminated by Home Depot for allegedly coming in off the clock to assist me. I am horrified that she would be terminated because of her dedication to customers. I cannot understand this decision and it pains me to know that a fabulous employee was terminated when she should have been commended and even promoted one day.
I am hopeful that Fernando the manager or someone in corporate will remedy this unjust situation. She deserves that.

Like other Home Depots, the workers here are ghetto and rude. I tried to get the attention of this chick in customer service and all of a sudden she acts like she is busy. OR MAYBE I AM INVISIBLE AND DID NOT EVEN KNOW IT.
FYI, this location does not have unglazed tile, so if you wanted to cheaply get a baking stone this location is not the place.
I went for the stone and seeds. Unfortunately, several herbs I wanted to plant were gone or simply not re-​stocked.
One worker in the garden section was really great (helpful), but the rest were mediocre to say the least.

I’m a fan of Home Depot BUT this store has the worst plumbing department ever. Half a dozen trips before we gave up and returned everything. Plumbing guy was AWFUL, barely spoke English, and clearly didn’t know what he was talking about.
Contrast that with Alvarado Paint & Hardware (ACE Hardware) a couple blocks away… they were amazing, got everything the first trip and job came out great.
Home Depot has the selection, and the prices). Smaller hardware stores have the PEOPLE.

They don’t close at 9pm! Only in Sunday. They actually stay open until 10pm during the week and on Saturdays. They always have exactly what we need.

Okay, I know I shouldn’t expect too much from a big box store but c’mon! I stopped in to look for a back yard shed. I asked a sales person where I could find them. He said, «Behind paint» and then scurried away. I had no idea what «behind paint» meant to I headed that direction. I asked someone else who pointed me to the correct area. When I found them I had more questions but, big surprise, there was no one there to help me. I flagged someone down who was, of course, «helping another customer» though no one was around but promised she would send someone over. I waited a while and the Rhode Scholar who showed up had no more answers that I did. With every question I asked he looked at the tag on the unit and kept saying, «Well, I think…» before every answer. He said he would «get his manager» which seems like a code word for leaving me in the lurch. I had enough and left!

I can always count on Home Depot to have the supplies I need — whether it’s renovating the whole house or just doing a DIY project — it’s the first place I always come to.
So stoked that there’s a Home Depot close by my workplace and so I can stop by after work to get the supplies I need.
For my DIY bathroom project — I installed two floating shelves above my toilet for extra storage space, and cuz the space above my toilet looked so boring and empty. Total project cost was $ 55 — Espresso color shelves — well spent :)
Employees here are nice and the kind I like — they help you as needed and just a quick hello when you’re passing by while you’re on your merry way.

I was driving into the parking lot and the first thing I saw were some guys standing outside. They are there to look for work or help out for a bit of cash.
Since I came with my mom they kept asking us if we needed any help. They tend to look for woman that come alone. I guess they think we can’t do a job without a man. Well, let me just tell you that I am my own handyman… most of the time. ;D
This home Depot has a huge parking lot and they have a garden center. They sell very pretty flowers for good prices. They have everything you need to start a garden at home.
I came to buy some flowers and the employees inside the garden center weren’t helpful. I asked the cashier for a certain plant and she said she had to ask someone else. I waited for awhile, but left because I get impatient.
I started walking around to look for it and didn’t find it. I just bought some other little plants with some special dirt.
I went walking around the store to look around. They have a lot of merchandise and it is all very well organized.
The employees inside the store looked like they were all doing something productive. I saw them attending customers and they all looked friendly.
When I was done browsing I went to make a line. There was about 5 people and 2 cashiers. I was paying within 5 minutes and the cashier was friendly.

Stopped in to pick up a few things for a project at the house. They didn’t have sod, which is the main thing I went for… urgh! The people were friendly, but no one seemed to agree where the sod would be. Finally one guy said I will go look for it and he came back to tell them they were out. It wasn’t too busy, but it was crowded, so I guess I timed it correctly.
The one thing that was challenging was the parking lot. OMG! It took forever to find a spot to park and then it was like taking my life in my hands getting to the front doors. Crazy busy and lots of trucks.

My neighborhood Home Depot. They have a decent garden section that offers conventional and organic veggie plants and herbs.
As for the rest of the store, I usually find it a bit difficult to find someone who knows what they’re doing. They DO exist, but are like unicorns. I often feel like Ron Swanson when he went to Home Depot on Parks and Recreation.
Employee: can I help you with anything?
Ron: I know more than you…
I went here for moving supplies this time and try have a pretty good section for this stuff. Got some wardrobe boxes with a metal bar inside so you don’t have to take everything in your closet off hangers and fold them. You can just transfer them from the bar in your closet to the bar in the box. I want to check if they recycle the bars, I would hate to throw them out.

The staff is much more knowledgeable than we’ve previously encountered. A guy actually hooked us up with plumbing and knew compound pairings. We’ve never seen that before. At this location in particular, multiple employees greeted us cheerfully. It was astonishing.
When we were last in Brooklyn, we saw a better selection of steel and aluminum profiles and had no problem finding polyethylene tubing. This must sound like @50ShedsofGrey · «Dec 12 She gasped as it became harder and stiffer the moment she touched it. I probably should’ve warned her about that quick-​set cement.» Lol!
Actually, the most recent visit was to buy hummingbird feeders, because our neighbor has a garden on their fire escape, and they try to fly into our apartment. But whomever decided to hire better employees and stock more inventory for tradespeople, thanks!

Mirrors are surprisingly expensive, so when I couldn’t find an affordable one off Amazon, I decided to search for a frameless one at Home Depot online. I found a decent $ 6 one with a plastic frame that was small enough to fit on a door, but large enough to still show full-​body. After comparing it with some mirrors at Lowe’s online, I decided to order it for pick-​up at this location.
Pick-​up was easy at the customer service help desk. The mirror was dirty and looked like it had scratches so the staff member helping me got a spray to wipe it clean to make sure they weren’t actual scratches. He got them off and I really appreciated the effort ’cause who wants to take home broken merchandise? Upon inspection at home, part of the back of the mirror (made of cardboard) was dented in and torn. For $ 6, I’m not complaining though.
Will be coming here for future home improvement supplies as it’s the closest one to Silverlake.

This place is worth coming to just for the convenience factor. I’ve had a few good and bad experiences here so the service can be wishy-​washy.
We came a couple month back to purchase our Christmas tree. We asked for a fresh cut at the bottom and to drill a hole for us so the tree can take in water. The staff member helping us insisted we didn’t need to go through all that trouble and the tree would survive just as long. Suckered in to believing him — we went ahead and bought as is and took it home. After about 2 weeks in — our tree was completely dead. I was still about 2.5 weeks away from Christmas and completely pissed off after spending a good amount of money on our tree. What bothered me even more was the lack of service we got from the staff here to help us tie down the Christmas tree and so forth — considering it was completely empty while we were there.
We’ve gone to other Home Depot locations further out to purchase our tree and I’ve always received 10x better service at other locations than I have here. This place really needs to up their game!

Went here as a last resort after trying multiple options for a last min Christmas tree shopping, specifically for a small, reasonably priced real/​artificial tree for as mall downtown apartment.
I was specifically looking for a 6−7ft Douglas fir to be cut to about 4.5ft, which was problematic because for some reason they had already run out of the stands for smaller trunks this year. When I was contemplating just hopping back on the car in search of another place, Leon, Bob, and Eric quickly put together a make shift stand for the tree out of leftover plywoods and nails in less than 10 min.
The wooden stand actually makes the tree look much better imo vs. a regular stand and a small initiative from the Christmas tree crew at home depot saved me so much time and efforts hunting for a good last min tree!

Leon is the best! He does try his best to provide the best service possible!
He is energetic and professional. We enjoyed our shopping for Xmas tree with him!