The Things and Stuff

I bought two Ikea night stands from them back in December. Yes, December. They say if someone does a good thing you need people to know. So I owe these guys a good review. They met me at a convenient time and place. Both items were plastic wrapped to the nines. The owner/​manager and his delivery guys were courteous. I do hope you guys get a lot more business because I wouldn’t mind buying from you again.

Troy himself is worth writing this review of. I’m new to Los Angeles, don’t now too many people (YET!) and while I waited for my house to sell in Dallas, I found some very interesting items at the Things and Stuff. Troy went out of his way to make this easy for me, in fact, on the way to deliver my items, stopped by and picked up another piece for me from another dealer. Delivered them all, assembled them all, took very careful steps to ensure everything was perfect. I actually go to him for just about everything I need now, he’s a true gentleman, someone you can trust and everyone who works for him is the same. Just nice people. What a great L.A. discovery. Thanks Troy. Now find me a sleeper sofa! :)

Troy is amazing! I needed some chairs picked up and delivered to me at the last minute /​on the same day. He was already fully booked on that day but he did his best to accommodate my request and made it happen! I really needed the chairs to be picked up that day so finding him was a blessing. He even inspected the chairs to make sure they were in good condition and helped me put the chairs where I needed them to be. Excellent customer service and communication! I am so impressed and highly recommend Things and Stuff and the owner, Troy.

These guys are great! This is a real review. They are helpful, fair, reasonable, trustworthy.
I am glad I met them.
Great service, great prices, good honest people.
Yes I will call them again and shop their site!

In preparation for a move, I had The Things & Stuff come and pick up several pieces of furniture and a flat screen TV for them to sell. I also hired them to help me move in two weeks from that pickup date. Troy’s last words to me were: «Now all you have to do is just wait for the money to start coming in.»
A couple of days before the move, I texted to confirm the appointment, which was on a Saturday morning. Troy responded that the appointment was confirmed. As of this point I thought things were going well. But sadly, it all went downhill from there.
Saturday morning comes and I am waiting outside and see no movers. I let half an hour pass before calling, and of course I end up with voicemail. I send multiple texts. Finally after about an hour, I get a brief text message saying they will be there in another hour. Ok, so I made an appointment and kept my word. Troy did not even pick up the phone to answer. I confirmed our appointment beforehand as well, but I guess that was in vain.
Finally the movers come two hours after the agreed upon time. Troy isn’t there but his workers are. These guys were quite slow. I had used another moving company a few years prior to move into the apartment and they were so fast, professional, and on time. These workers were just too slow, and didn’t seem to have much experience. Once the move was done, I paid and provided a good tip for both of the movers.
So a couple of months pass and I’m wondering when the supposed funds from my items will arrive. I gave The Things & Stuff about $ 1000 worth of furniture. I called, emailed, and texted politely asking about the status. No response. And I am socially aware enough to know when someone is being overbearing, which I wasn’t. I just sent a few messages total over the span of a couple of weeks. Even if my items didn’t sell, I’d appreciate an update. One of the stipulations in their online agreement is that if an item sells for under $ 75, you will not be compensated. So since I haven’t received any money for anything I gave them, does that mean my valuable furniture all sold for under $ 75 a piece? Did Troy just take my possessions with no intention of ever paying me? Hmm… I will never know as Troy has not bothered to even reply.
Needless to say, it feels like I’ve been swindled and will not be using them ever again.

My mom always told me that it’s easy to be nice when everything is good, you really only see the true character of another when things get a little difficult.. . and this is one of those cases. Originally I had posted a less that stellar review and now, because a difficult situation was handled beautifully I have revised my review to 5 stars.
First off Things and Stuff’s delivery/​moving guys are amazing. My boyfriend and I use movers a LOT because he moves every couple of years, and I dabble in interior design so I’m constantly buying, selling and moving furniture. So, I can say with complete confidence that Things and Stuff’s guys were the best around. They were on time, they were insanely personable and friendly, and they got the job done carefully and respectfully. I have NEVER had such a delightful moving experience.
When the guys delivered my sofa they also picked up a chair and sofa to be consigned and sold. This was the area where things got a little glitchy. Long story short, the ball got dropped somewhere along the way and I was super annoyed. Rather than getting defensive, Troy (the owner) stepped up to the plate, acknowledged that there were some errors made, and set about making it right, even though doing so cost him out of pocket… and he apologized. We all know that no matter how great a business is that accidents happen, and this was one of those cases. However, it is truly remarkable when after an accident happens that a business will step up to the plate and make it right. I’m truly impressed.
Yeah, I was annoyed, but my mama is a wise woman and Troy at Things and Stuff took a difficult situation and turned it around. Now rather than a 1 star rating I’m giving 5 and it is a strong 5. I will absolutely use him again and refer him to my friends because I know first hand that he stands behind his business, and God forbid, something were to happen he will go out of his way to make it right and come to an equitable agreement. Bravo Troy! You have a customer for life.

This business must have gone out of business. I left a voicemail and send the required inventory to them and NO Response Whatsoever. too bad.

I wish I found these guys sooner! I got 6 amazing cream colored high back chairs for $ 180 delivered! Seriously can’t get better than this! They delivered the same day and they were so sweet! You guys are customer service masters!

Great deals!!! Got a perfect table for my loft. I was looking for stools elsewhere when a man from the same company who I had been in contact with text me a picture of these stools to go with it. 3 for $ 75. It looks like a set. Won’t say how much I got the table for but it was a steal. I will be a regular to their website.

I’m so so happy I found this company.
The process was very easy.
— Emailed CL for the availability
— Received a phone call and scheduled to have their team drop by — for free — just to show me the pieces. FREE — just to show me? No obligation?
— The team arrived at my house at the appropriate time and took out each piece (heavy items) out of the van
— I reviewed the items and was enthralled! It wasn’t the right size I was looking for but I could not pass up the offer.
They take credit cards on the spot — as I was not prepared to be enamored by three pieces.
Visit their website and give them a call.

I’m in the process of buying some items from them, and already am I amazed at the customer service!
When scanning craigslist, I found an ad for an item of furniture I fell in love with (don’t want to say what it is, til I have it in my possession!) that was really amazing looking, and super cheap for what it was.
Contacted the person via the CL email, and they wrote back within the hour asking for my cell number. I was at the library at the time (and just prefer to communicate over text, hate talking on the phone as an introvert), and gave my cell number and asked them to text me.
Within a minute or so, I received detailed text messages, answering all my questions.
When I mentioned I’m moving apartments in a few months, they offered to store any items I get for me til we move!
Who does that? No one! Such an incredibly nice person and company.
I’m currently scouring their site for other items, and plan to use them to furnish my new place because who doesn’t love FREE DELIVERY (if you are close), great customer service, and genuinely friendly people?
My boyfriend is absolutely ecstatic that he won’t have to drive around and do CL pick ups anymore.
Just read they will take other items and do junk removal, which is amazing as we have a ton of stuff to get rid of that I’d feel bad trashing because it’s still usable, just not what I want anymore.

Really thankful I came across The Things and Stuff. They helped me move out some big items I had trouble selling on my own at the very last minute. Lifesavers!!! Thanks again!

Julio is the best! We were shutting down a bar and he and his crew showed up to move a pool tables and they just made it look easy. I always ask for Julio anytime I need something from the things and stuff.

After being highly impressed with TTAS when buying some used furniture from them, I learned that they do moving, and so I decided to hire them for my move upstate.
They did not disappoint! They were excellent at communicating, they were prompt and efficient, and — best of all — they charged a much lower rate than I was expecting.
You get a lot of (well-​packaged and well-​cushioned) bang for your buck with The Things and Stuff. Thanks to Troy and his team!

I am so impressed with Troy, Michael and crew, their cool cargo van and most importantly, the very cool and very modern, black and white table and stools I bought for my daughter’s new apartment after stumbling across them on Craigslist. Thank you for the outstanding service, especially dealing with beach traffic on Labor Day weekend!

Excellent customer service and very accommodating. Great prices on used items. My only complaint would be to offer more percentage return on consignment payout. Other than that, I am a return customer.

Furnished my entire place for a little over a grand. Great stuff, great value. Had I bought it all new, it would have been upwards of 5k for everything I got. They go out of their way to be helpful, the stuff you can get is a great value, and they’re pretty prompt in their delivery windows. I like everything I got from them. Easily the best «furniture on a budget» resource I’ve found in Los Angeles.
But there is one catch. You can’t go into an actual physical «store» which means you can’t see anything until after you buy it. If you don’t like it, they’ll take it back, although I would have felt pretty bad for the delivery guys if I didn’t want any of it. Regardless, most of the stuff was in good overall condition and even if you only need 1 or 2 small things like a lamp or a piece of art, they’ll bring everything to your door for free. Pretty amazing. I got great value for everything I bought. If you’re number one objective as a customer is to get bang for your buck on cool and unique furniture items, this is your place.

Please ignore the two stupid dimwits that left those ratings, The Things and Stuff. Your team is the real deal.
I have been having the toughest time trying to shift my furniture as my boyf and I are moving back to Europe. So after doing some extensive research on the best way to sell used furniture in Los Angeles I came across consignment stores. Never used one didn’t even know what they did so checked them out on Unilocal and came across The Things and Stuff.
Everything checked out and all seemed legit so I submitted my form including photos of all the furniture I wanted to sell, the brand, value, condition, timing, pick up location. Troy was immediately responsive, my date and time is set for pick up. I am so pleased that it was almost too easy.
Best thing about it is:
1. I get to keep my stuff till really up to the day I move
2. They will pick up my furniture for free (save on moving costs and the stress of moving stuff)
3. Don’t have to deal with the shit of Craigslist and selling stuff in piecemeal or risk not even selling it
4. Whatever The things and stuff sell, they make a profit and so do I (read the Ts&Cs of course to see if it suits you)
This was IDEAL for our move back to Europe. Thank you Troy. Saved my bacon.

I furnished my apartment with these guys. Troy made the process quick and painless from the beginning. I ordered in late morning, and had a lot of nice used furniture in my place by end of day. His team of movers was also friendly and attentive. Above anything, I felt lucky that I stumbled across them on Unilocal.
It is worth noting that the photos and short descriptions can make it tough to understand some pieces until you see them in person. I sent back a dresser that didn’t match my expectations. I was a bit annoyed that Troy did his best to sell me on the value of the piece while on location, while also acknowledging that assessing furniture’s provenance or material is not his strength. But I understood where he was coming from, and it doesn’t affect my rating. They accepted the piece back without complaint, Troy will keep an eye out for other pieces, and everything else I kept was competitively priced for its quality — even without factoring the delivery that comes free.

I’ve gotta say that I am impressed… very impressed. I have purchased a couple of items so far from ‘The Things and Stuff’ and I have not been disappointed. The prices I paid were very fair and I can’t tell you how satisfied I am with my new recliners.
What a great concept for a city like this and I love that they also can sell your stuff for you (at a fee of course) and even store it.
It seems that every time I have been looking for a piece of furniture it pops up on their website. I feel lucky I found them but really it was thanks to Unilocal.
Check this place out cause it’s as good and in some cases better than buying new from places like IKEA