Top Nails

My first time here.
Love the service, really friendly.
The place is very clean good vibes.
They use new supplies on each customer which is really essential with nail care.
I got a spa pedicure and the lady did a really great job.
Selection of polish is redic! So many options but I always choose the simple black tip.
I think I found my new nail spot. I prefer this area because it’s less pretentious and cheaper.
Normally I go to cherry or Pauls nails but this place is so much classier.

To be honest I’ve always had experiences coming here and I’ve been coming for years! Waited a little longer than usual today because it was a little crowded so if you’re not into waiting in lines call for sure and make an appointment! If you can come during the week in the morning you’re most likely not to make line and easily find parking!

First and last time coming to this place. So I was in desperate need of getting a manicure and pedicure and since I came to visit my uncle that lives nearby I thought of stopping here and giving it a try. I’m very ocd when it comes to getting a pedicure and manicure. So I told the lady to make sure her instruments were clean and sterile. She gave me a look and continue with her job. First of all she did a horrible job in the nail polished I had to continuously keep telling her what to do. Well to end this short I told her that I don’t want to get my manicure done so she got up and just walked away. What a bad customer service. Everyone stay away from this place. I would give it a –start if i could.

I would give it 0 stars if I could. Horrible place. I went in a few weeks ago. They messed my bill up for a «combo» nail mani and pedi. So they gave me a discount for my next visit. I showed up for my visit and tried using the discount and they said no because it could not be used with a combo nail mani/​pedi. Seriously? That is all I do. Will never be able to use the discount. What a rip off. Should have demanded my money back. Will never return. I spend over $ 100 on nails a month. It is the one thing I like to do for myself. Not giving this place my money. Ever. No customer service. The owner/​manager was the one that insisted that she could not honor my discount. Really? I own a business. This is not how you treat customers when YOU mess up. Stay away from this place.

Okay so I’m currently in here now… Few things I came here with my husband and we got pedicures last month… I actually liked the place then we (husband and I) got «spa pedicures» $ 22 each. Cool. So now today I decided this was the place to go. So I walk in they have a amazing color selection for gel colors bc today I needed a fill and a pedicure… So I asked how much for the FILL 32 $ with gel color. So I’m looking at the menu… Fill says 13 $ they are charging me $ 18 FUXKING dollars for a nail polish! Gel polish is not gel! It’s a polish so unless ur whipping out real gel (that good salons use) ur not going to charge me 18 $ for a polish that cost 10 $ so I kindly decline the fill specially bc the nail lady was uneducated how do u do nails but don’t know what real gel is… So I say I just want a pedicure they bring out a bucket with a bag in it ABSOLUTELY not then she explains that that’s how they do their pedicures and I pointed to the chairs and told them last time I was here I had it in th chair. So now I’m in the chair writing this review… The lady doing my toes is gentle so I have no complaints but the First Lady was rude and felt the need to talk shit about me witch is fine go head but I refuse to be ripped off like ur other customers I came to the hood hopping to pay a bit less but honestly never again. This place is a complete rip off I will never be back and I would never recommend this place. For less I can go to silver lake to a way nicer shop.
Okay now my nails are drying… The lady rushed it. Last time I was here for a good 45 min of a slow nice pedicure this time 20min if that. But I stil have to pay 22 $ for hardly the same amount of work. TOP NAILS YPU REALLY NEED TO STEP UP WORK AND EMPLOYEES! Hands down worst spot Iv ever been to and Iv been getting my nails done for over 10years this plays blows.

FIRST OF: background, I been coming here for 10 years on and off. And I can’t believe the manager /​owner treated me like nothing just because I wanted my nails that they did 4 days ago fixed after one by one started breaking off!
I went to get my coffin style nails at my original place in Chino because I love my guy there for acrylic. Out of a emergency situation I decided to go and get my refill done by Top Nails… BIG MISTAKE.
My original girl wasn’t there so I had no choice but to get my fills done by someone else. Well I decided to go for the stiletto style this time, I asked the lady who was assigned to me if she knew how to do it and she said yes. Well I ended up loving them. However when I got home I noticed 2 of my nails the polish was ruined. So had o go back next day to fix my polish. I went in and the owner agreed. Ok…
Well 2 days later one of my nails broke off, the next day another one and another one. Before I knew it I had 5 nails broken in total! In a matter of 2 days! So I decided to go back to get it fixed, he obviously recognized me from going and getting it fixed the first time from my polish and told me they couldn’t do anything for me because I was already there once! Yes to fix my polish, now my nails were falling off because she did a poor job. WTF ! How you gonna decline to get something fixed when it was your mistake?
Those people don’t know customer service and to top it off they don’t know how to do nails! There is only 2 people that do but they always always busy. I tried to explain the lady thin out my nails so much! That is the reason why my nails were breaking off anything I touched. And all he kept telling me was I need to take care of them??? No IDIOT you need to speak better English and understand your customers. How you gonna run a business with that mentality. Do you think this is the first time I get nails done? This never happen to me before. It was their mistake and he shut me down. Not even trying to reason with me or hear me out!
BEWARE DON’T GO THERE. MY ONE STAR IS FOR KRISTY. SHE DOES AWESOME JOB IN GEL AND IT’S SUPER SWEET.
To that owner: YOU keep that up you will lose more customers. No wonder you only have 3 stars on Unilocal

My second visit here, I tried the eyelash extensions that I have been meaning to. The $ 25 eyelashes are clumps (which don’t last as long), but they have the individual lashes as well, for $ 50. You have to ask them for it because they will assume you mean the clumped lashes.
Tammy helped me with my lashes. She is wonderful; gentle, friendly, and meticulous. She talked me into getting my nails done at the same time, even though it was more difficult for her to do my lashes in a regular chair and not in the back room. I like the way that she got the job done (I’ve paid more at a different location, just to have the lady leave the room to chat or whatever else.) My only issue was that Tammy is so persuasive because she is so nice — I spent more money than I meant to!
Anyways she did an amazing job, and Miss Amy, who worked on my gel nails rocked as well!
These gals are awesome at this shop. Love it!

I’ve came here once before over 2 years ago, so I decided to give it another try. Everyone was friendly and it wasn’t busy at all. It started going bad once I was getting my «pedicure» if that’s what they want to call it. The tray that they had was filled with the usual water that was cold, I’ve never had a pedicure with cold water! She did my feet in about 10min, she only scrubbed my heels and no other area of my feet. Overall I wouldn’t be upset if it was a mediocre pedicure but I notice that as soon as she was done she put all her equipment back into her box. She did not even go to a sink and rinse them off with water or anything she just started doing another ladies feet that you could clearly tell she had fungus. I could only imagine how many people she has done that to. If you want to put your nails at risk then come here but I will never!

This place doesn’t even deserve this star. I feel bad because some of the staff were so friendly and polite, however, the lady that started my mani/​pedi was totally hating life. She didn’t say hi, she just started working. Which is fine. She wants to get straight to the point. My pedicure was the worst pedicure ever she didn’t push back my cuticle. Not sure what she was cutting. She only scrubbed my heel… My toe nails were so uneven I had to direct her a few times. As she was cleaning up my nail polish off the side of my toe nail she DUG her finger nail into my skin! By now she knew I wasn’t having a good time. She moved on to my nails. She was chatting away that she wasn’t even paying attention to her filing. She was moving on to the next hand when I asked her to fix my nails and make them even. Although I was furious I was still polite and kept my tone friendly. She tried again but she half-​assed it. At this point I got up, paid for my half-​assed pedicure and left never to return. Lady what are you thinking? How do you expect to keep your clients w/​this type if service. Just retire already

Worst Service EVER! Basically paid to have them leave a bald spot on one of my eyebrows. Then had the nerve to tell me that’s how I came in. Sorry common sense… I look at myself in the mirror and I know how my eyebrows look like. DO NOT PATRON NANCY… customer service is subpar. I’d rather drive somewhere else than come to this s***hole. And whatever they used left my skin with hives to boot.

First time here Joe did my nails and he did is good job no complaints the place is clean and nice. The receptionist also really nice gave me a discount for being my first time. I will be coming back definitely enjoyed my visit here can’t wait to bring my family along.

Zerooooooo stars. The ladys in there have no idea how to do french tip. They started out with crooked nails then led to the most unholy of bubbles under my nails. No way was i gonna wear that to work. She took it off while shouting in korean or whatever language that was to the others. That was fine. until the boss at the top floor came over treating me like a criminal lettjng me know the problem was the powder… ummm nooo BAD WORKMAN QUARREL WITH THE TOOLS. grandma should not be even doing nails at that age. She completely ruined my nails. Ugghhh

Found salon on Unilocal went in for gel mani and pedi… only mani was gel, by Sandy, she did an OK job. Gel pedi wasn’t done because apparently gel on pedi is not regularly done, and she said it’s expensive, I did have $$ to pay. This place is crammed and not clean. no organization. No parking

This place is so expensive for the gel nails and pedicure I got both and i pad $ 15 for nail plus $ 18 for the gel the pedicure i paid almost same thing so in total i paid $ 69 for nails and gel pedicure! To top it off 2 days later my polish started to chip like really? I was so mad i didn’t even wanna go back for them to fix it. So if you wanna pay alot of money for gel nails here’s the place if not i do not recommend coming here.

This place sucks! Don’t know how else to put it. The woman who is doing my nails (writing this review in the chair) is terrible she is rushing while doing my manicure left hang nails all over the place. No hot towel on my feet did not cut my nails well just over all terrible I won’t be back here on a lunch break to treat myself. Nail shops try and take advantage of men because they feel like we don’t know what is going on so shame on you top nails. First and last visit.

I found this Salon as I was driving on the freeway I called to see how long the wait was, there was no wait I walked right in told them I was in a rush, they preformed an excellent gel manicure & pedicure, I also did my eyebrows all in the same chair. They were gentle, they have a large selection of gel polishes w/​matching regular polish for my pedicure. The wax they use is not harsh either. I loved the place, I’d be a regular if I didn’t live so far.

I live close by to this location, so it is convienant for me to come here. When I do, I HIGHLY RECOMMEND Mindy or Kristy.
I am very OCD when it comes to my nails and expect them to be done perfectly.
I was in last week to get my nails done for court. I was unable to see either Kristy or Mindy at the time. Unfortunately the person I ended up seeing didn’t give me the gel manicure that I payed for, she sloppily painted my nails (they started chipping a day later) and didn’t properly cut the skin around my nails. So by day two after she had worked her «magic», my nails looked disasterous. They looked as though they had been painted with no manicure. So I called back after 2 days later, realizing that paying $ 30 for my nails to look like crap was not my forte.
When I called, they advised me to come in so they can take a look. I went in and was told nothing was wrong with them. So they were re-​done, but it seemed like it was an inconvienance to Top Nails.
I honestly wouldn’t come back here. And if I had too, Kristy or Mindy are the only ones I would see.
On Note** Kristy is off on Mondays. Mindy is off on Wednesdays.

Gave my aunt a horrible ingrown ! Nail techs should never cut sides of nails or take out Ingrowns only a licensed doctor should be taking Ingrowns out !!! Ask any doctor or professional nail person they are not licensed to handle Ingrowns and should not cut sides!!!

I’m coming here from now on! Such a great place! Quickly did my nails, I was attended right when I walked inside. Owner is very friendly. Cristy did my nails, and she did an amazing job. Didn’t try pushing design nor gel on me. I asked her if I come back to get gel and she said of course, and she was willing to do my nails from any pic I brought her. I will be here again! Prices are great too! Manicure with design only $ 13. Upper lip waxing $ 5.

I use to come here religiously with my mom who had been coming here for 20 years, get my acrylics done but stopped because I wanted a more natural look.
Now I only come their Brazilian wax which is super affordable at $ 25 and they are always thorough with their waxes. Making sure you’re okay and constantly checking in on you! So nice! The lay even made a pillow out of a towel for my head.
Now I also came in today for a pedicure, which I honestly come for the price. The lady was too rough, jamming the tools into my skin which was very uncomfortable to deal with. She also spoke to a male the entire time she was working on my pedicure. (Something I never found professional).
Overall I would recommend this place now for the Brazilian waxes but nothing more. You should invest 6 more bucks into a better pedicure elsewhere. I always like to give this place a chance every now and then but I won’t be back other than my Brazilians which really deserved the 3 stars.