US Post Office

this place might just be Hell, a bunch of packages where missing during the holidays at this location, they also put th G in ghetto

I have never seen a line out the door and one employee at the window to help customers. This is insane.

This is the worst post office ever.
There are homeless people sleeping by the p.o. boxes, standing out side on the sidewalk, and sometimes blocking the parking lot.
I missed my delivery, so i scheduled to pick it up at the post office. The 1^st day I waited 10 minutes for someone to assist me with locating my package. During my wait I asked the mail clerk if anyone was working the package window, she told me to just keep ringing the bell. I had to ring the bell 4 times before someone opened the window. After waiting another 10 minutes i was told that my package was not there and to come back tomorrow.
The second day I only had to ring the bell twice and wait 5 minutes to get help. However, after 30 minutes of getting the run around and speaking with the supervisor. I was told that the item is scheduled to be delivered today and is with the postman. –_​– even through I schedule to pick up the item at the post office.
BTW they couldn’t do money orders because the person that had the code was suspended.
And they ran out of stamps.

I never seen a post office without self service machine. Sad that the government does not provide modern resources to this location. I even tried to get 10 stamps but they only had 8. I will never come to this location again.

This is the worst place ever. Slow service and bad attitudes. Everyone should be replaced immediately

horrible service and I was here for 6 mins and left. I came to take my passport picture and then lady responded by saying «we’ll I’m going to lunch and tell my coworkers that». very bad service and rude people

There customer service sucks & the lines are always long with slow staff. If you have time to drive to another one I would advise you do so.

I have an online shop, so I have to mail out things every week. The packages are always ready with a shipping label and tracking number, which they never scan, and still they make it incredibly frustrating for me to drop off my packages. The problem now is that they have been responsible for quite a few damaged items. For example, a couple weeks ago I sent out 4 packages all containing the same thing. I packaged them well, even wrote it was fragile. When the packages arrived, they were all broken in the same manner. And, three days ago I sent three small packages, which i covered in tape, (just so they can be secure) and they all arrived with holes punched in them, and missing contents. Its beginning to seem like its intentional. I would encourage anyone who mails things out frequently, to find another post office.

I only come in between 8am and 11am there is only a few people there and I get everything I need done fast

Avoid it if possible. The service is slow. The lines are long. Poole from off the street have no regard for others waiting in line. They just walk up and exp e ct to cut everyone then get an attitude when u call em on their actions.
Just overall a pos place and won’t be coming here again. Damn shame because it’s convenient.

This is my 2016 update for this post office. Things have gotten worst.
Most of the older clerks who have been working here for decades are now gone. I haven’t seen the nice heavy set lady in wheel chair at window in months. I assume she’s gone. These clerks have been replaced with young unprofessional black female clerks with a nasty attitude. One black female clerk, who happens to be light-​skinned and mixed… she carded me for a 49 cent postage stamp lol. Yes you heard me right. I used my major credit card that requires an 800+ fico score to obtain and carries no less than a 4k credit limit… I used this card to purchase stamp. If she assumed the card was stolen, what credit card thief would use a card with ample high limit to make a 49 cent purchase lol? OMG she asked me for my ID lol. I was shocked because a veteran USPS cashier told me that they only require ID for transaction amounts over $ 30 or something. So for this lady to ask me for ID for 49 cent transaction is crazy. I never carry cash, so I didn’t have a penny. I dont use debit cards because there is always a data breach. So credit cards offer the best protection against fraud.
At any rate, I gave her my government-​issued ID. She said «do you have a driver license or state ID»? lol. I was again shocked. Because the government ID that I provided to her is issued by DMV and has the most current photo of me. I don’t use my Cali Driver License for ID because the picture is over 10 years old. But I gave her the Cali ID as well. She looked it over for almost a minute, comparing both IDs and looking at my major credit card. Meanwhile the line behind me was getting really long. All I came to do was purchase a stupid stamp.
Finally the bitch returned my two government-​issued IDs and credit card. After 6 minutes, the transaction was complete lol. She then gave me a sarcastic «have a nice day.’ I ignored the bitch and walked out.
Besides that, the other worst thing that happened to this post office is the stupid county building that was built across the street from it (but on same side of street). Because you got that county crowd (lol) who wrongly parks in the postal patron parking lot and go in county building. That’s why the parking lot is so crowded. I used to see postal inspectors lying in wait for county people to park and leave their car. Then they would issue them tickets. But not anymore :(.
But besides that, they have all those clerk windows and only 1 or 2 workers at the 1 or 2 windows lol. If you’re lucky, you will go on a day when they have some other window open that will allow «cash for postage stamps only» patrons to go to this window exclusively. Then, like another Unilocal user has said… you have a postal worker who will go up and down the line to see what every one is in line for lol.
If you got a PO Box here, chances are that if you have a package that says it was delivered Today (by delivery confirmation), you won’t get notice until 3 days later lol. So if you got a next day air package, you won’t get it until 3 days later. That’s how lazy this staff is here.
It took a month for me to get my credit card at my PO Box. Wow! That lets you know how this place is.
Other crap is ringing the side door to retrieve a package when you got a notice inside your post office box that you have a package. No matter how long the line is at that door, the cashier window clerks can see it and they simply don’t care. They will not notify anyone in the back that there are people waiting at the door.
I don’t care if you ring the door bell a few times. You will be waiting there for at least 10 minutes. Best way to get their attention is to press and hold door bell button until someone opens door with attitude and says you didn’t have to ring it like that. Otherwise, you won’t get a response until about 10 consecutive miutes.
Last but not least, you got to place a lot of blame on the patrons as well. I get tired of people standing in front of me that don’t know what they are doing and how. So they wait until they go up to a window and ask the clerk 3000 questions when all they are doing is mailing a package lol.
«How much is insurance?»
«How long does it take?»
«No. That’s too expensive. How much is the cheapest way to send it?»
«Naw, take that off. That’s too much. What’s the next cheapest?»
«Do you have any tape?»
«Can you let me use a pen so I can fill out all these forms while a billion people behind me wait?»
«How much are stamps?»
OMG, I get tired of idiots holding up the lines with stupid questions. Just send the package off, Jesus!
Come prepared. Package your stuff. Fill out the labels on the table before you even get in line. Have your cash/​debit card/​credit card handy. Pay attention. No one should have to scream «next person in line.» You should see that already. You see there are only 1 or 2 windows opened. We don’t have all day to wait on you just because you’re not ready or you’re texting/​talking loud and rudely on cell phở

This Post office may have stolen one of my packages. I watch my tracking information daily. I wasn’t home when this package was supposedly delivered and signed for. On the following day the carrier left the usual slip in my box which stated that my delivered package is at the post office. The following morning I went to my local post office. I rang the bell at the blue door then I rang it some more. I could already hear the worker coping a bad attitude. She opened the window on the door, took one look at my slip and said «Oh we sent this back already». Then I told her on ⁹⁄₀₄ the tracking info shows it delivered. Then I handed her the slip which was dated for ⁹⁄₀₅. This means the carrier still had it after it was delivered. She told me to wait for the carrier to make his deliveries. I went home and waited. I checked my mail box and pulled another package out which the carrier had crammed inside. Lucky nothing was damaged. My neighbor said he delivered 15 minutes ago. I got in my car and went hunting. I found his truck one block away. I waited for him to return. When I showed him the slip and he said it’s at the post office. He apparently didn’t have a phone so he couldn’t call his office. I also told him not to force my parcels into my mailbox. I was so ****ing ANGRY. I went back to the post office one more time to explain the situation. It still wasn’t there so I went home and filed a complaint with consumer affairs.
This package costed me 16 dollars who would risk a job for that?

Whenever I leave this post office I just want to commit mass carnage — it’s so damn frustrating to do business with a bunch of complete idiots.
examples:
After waiting 20 minutes in line the clerks tells me she can’t help me because her window is broken and she can not open it for me to give her my package — yes she sat on her butt because she was too lazy to get up and go to another window to take my package. I just do not get it — how dang lazy can you get? I had to get back into line and wait again.
They do not know or understand their own products. I print my shipping labels from THEIR website and when I take my package to their window and they say — what is this? Wait you work here and you do not know what an international shipping label is? No you have to fill this one out. Hey wait I already did that on your website it’s the same exact thing. You know what I will just take it to a post office that has better understanding of their own products.
Some guy walks in with an pass port app. The lady tells him you need an appointment for that. He states that he was sent over from another post office. She yells at him then he yells back all kinds of obscenities which she deserved for being so nasty towards him. I told him to report that evil witch to corporate. Guess what? she’s still their torturing people to death as usual.
I put a strip of tape on the corners of a priority mail flat rate envelop and the clerk tells me that the envelope is now null and void because of the tape on the edges and I have to pay full price instead of the flat rate discount. I tell her to hand me my damn envelope back. I tear it open grab another priority mail flat rate envelop from their shelf then put the item in the envelop, address it, and then I give it back to her… now that is going to cost you a perfectly good envelop and I know your company just loves you for that.
I have resolved to going to the not so close post offices around me to stay sane. Yassssss my sanity is my peace of mind.

The employees that I’ve encountered at this location have extremely nasty attitudes. I attempted to get information on retrieving my passport, but was treat horribly even after exuding nothing but kindness.

Based on the other reviews, maybe I came on a good day/​time? There was plenty of parking, no one hit me up for change or to buy anything, and only a couple people in front of me in line. The woman at the counter was nice enough and didn’t seem to take a particularly long time, considering I was mailing an international package. No, it’s not the nicest post office I’ve ever been in, but c’mon, it’s a post office. Guess I got lucky?

Every time I come here, I get mobbed for change or to buy candy or merchandise from a van.
This place is filthy.
The workers, don’t really care about life in general.
The mom with her horde of kids has them running around here coughing everywhere.
I always feel like someone is gonna put me in a choke-​hold in the parking lot.

I just don’t even like sitting in the parking lot.

I wish there were a zero rating if there was this office would surely get it, no one here smile here, they all act like they are doing you a favor’s a staff worker walking up and down the long line to see what the customers needed she took my notice had a certified notice to pick up a certified Item. P.O.lady:Tommy — Me: that’s me– P.O.lady: sign here– Me: thats it she said yep and turn to help the next customer… Anybody else see a big problem here?

I paid for a certified letter to be delivered on February 26, 2014. They claim that my mail carrier took it upon herself just to deliver my item without getting a signature because she said that she knew the person. I PAID FOR A SIGNATURE and on top of that I had to purchase one of their envelopes. Well around May 15, 2014 after calling and making complaint after complaint to consumer affairs I finally was refunded my money but not in full because they do not refund for the stamped envelope that they tell you that you need. I asked for the money back for the stamped enveloped and was told that an ATTEMPT was made to deliver so that was my fault. So when I arrive at the post office to get my refund there sits a very overweight woman that has the NASTIEST ATTITUDE telling me that the person that I was inquiring about wasn’t there and I had just spoken with the women not less than 5 mins.
This post office is one of the worse. I had to give them at lease 1 star even though they do not deserve it at all.
PLEASE TRY YOUR BEST TO AVOID THE EMBARRASSMENT OF THIS PLACE.
IF YOU HAVE HEART PROBLEMS I ADVISE YOU TO STAY AWAY AS FAR AS POSSIBLE. ONE THING THAT IS GUARANTEED IS THAT YOU WILL HAVE A MENTAL PROBLEM BEFORE YOU LEAVE THAT PLACE.
IT REALLY NEEDS TO BE CLOSED DOWN… IJS-it’s my opinion.