Warren J Gerosa, DDS

Go see Amber, best fetal hygienist ever. She explains everything, had a very gentle hand but yet is affective.

When I moved to Los Angeles 10 years ago I left behind my family dentist of 20+ years. I searched high and low for a dentist that I could trust. Every dentist that I saw wanted to sell me teeth whitening or veneers. I just wanted to make sure my teeth are clean and that the process is smooth and at the dentist is gentle. Ever since my first visit to Dr. G and Dove Dental I feel like I’ve found a dentist for life.
His office staff is always courteous. The dental assistants are knowledgeable and when I had an emergency regarding my wisdom teeth, Dr. G went out of his way to make sure I had medicine and quick appointments.
I note some reviews talk about billing issues. While I cannot address those specific situations, I can only say that I have never had any billing issues with Dr. G.
I am so thankful that I found Dr. G and I highly recommend him.

Gave 4 stars for Dr. Gerosa’s professionalism & service, updated to 3 stars for the receptionist’s attitude & and ongoing claim with my insurance which may be solved soon. It appears that employee was recently replaced.

Was deathly afraid of the entire dental experience before meeting Dr. G. Excellent skills and a super helpful front staff.

I was initially a bit put off by the frequent rescheduling due to the doctor not being available… I was even more disappointed by his evaluation of my teeth… I have always been complimented on my teeth… The coloring of my teeth, etc. I have gone to my family dentist for AGES!!! She just so happened to not accept my new insurance… She took awesome care of my teeth and I trust her…
HOWEVER, this dentist??? Gave me a treatment plan showing that I had a mouth full of horror!!! $ 3,000 in co-​pays… I forwarded the treatment plan to my former dentist and she told me this was FRAUDULENT!!! That there was no way my teeth required all the work he listed… And from that point on, I never returned!!!
Patients beware!

My dental experience with Dr. Gerosa is always professional and pleasant. Dr. Gerosa is very caring and concerned about your dental health. I am very pleased with the care I received since I’ve been a patient! The staff is friendly and very attentive.
Thanks Dr. Gerosa And Staff!

Summary: Dr. Gerosa’s office team is disorganized and some of the office team/​other dentists are abrasive & rude. Dr. Gerosa was nice about his apology for his team’s mistake, but did not come up with a compelling offer for me to try them again.
Details: I called Dr. Gerosa, confirmed that I was a new patient, asked for a checkup and cleaning and gave my dental insurance information. We spoke 3 more times prior to my appointment, and the fact that I was a new patient came up again in these conversations.
On the day of the appointment, office called me to ask if I could come in an hour earlier, as the dentist wanted to leave earlier. Surprising since they had called me to confirm the time just two days earlier and I was a new patient, but did my best to accomodate.
Got into the office and submitted paperwork before appt time. Went to a dentist’s chair, had X-​rays taken within 30 minutes. A dentist came in, said hello, then immediately left. Next dentist came in, took a look, told me I had cavities and left. I said I’d think about it and I wanted my cleaning. Office manager told me they hadn’t scheduled a cleaning because they didn’t know what cleaning I would need (what?) Says she’ll find something and leaves.
20 minutes pass — no response. I search the office for the office manager and ask for an explanation. Office manager says I don’t have insurance and she can’t do the cleaning, insinuating it’s my fault (my insurance is fine.) I say I’d like to see a dentist. 20 minutes pass — again no response. Have now been there an hour and a half. Ask twice more to speak with a manager in this time. Office manager is berating the receptionist saying it’s her mistake, receptionist says she’ll have Dr. Gerosa call me. Other dentist finally speaks with me after I ask for him a third time. Favorite quote «Let’s not do this back and forth» — when I explain the situation.
Dr. Gerosa uncovers the mistake (his office mixed me up with another patient with my last name), apologizes, says that I need to call the insurance company to change to his office, and says the X-​rays are free (obviously; I’ve already left his office.) No other offer, despite the fact that his office wasted almost 2 hours of my life and humiliated me. Just not good enough.

Dr. Gerosa has a GREAT chair-​side manner, soothing, and comforting… which is a good quality for a dentist since everyone is stressed about going to the dentist! He explained everything and showed me the X-​rays to substantiate his recomendations. More importantly, he did NOT try to talk me into doing unnecessary work and allowed me to make my own decisions regarding the pace of the work I did. The office is also very calming with the water treatments and cool color palette. I enjoyed everything about my visit and have recommended this office to everyone I know!

Went in to have a filling that had cracked looked at knowing it needed a crown. He was in my network, otherwise, I would never have gone to him for the procedure. Went in at 8am and wasn’t seen until 10am and left the office at noon. They knew I had a PPO so they took it upon themselves to try and get as much as they could from my insurance – full mouth xrays, full comprehensive exam, and asked I pay in full before the procedure even started! I was ignored by the rude assistant x-​ray tech. I told her I was there for one tooth to be treated – so why was she taking 18 xrays of my mouth! I told her I already had a full mouth of xrays done recently at my regular dentist and she went in the other room and came back and lied to my face saying they were covered because she «checked.» The dentist finally came in and gave me a 30 minute lecture how he needed to be paid up front and it was standard for their office. This was a new dental practice to me. All my other dentists bill the insurance and then bill the remainder to me. They must be hurting for money to have to have patients pay before the service is provided. He went on to show me a list of all the work I needed – I repeated to his staff, the xray tech, and the dentist, «I am only here for the ONE tooth to be treated; I have a regular dentist; I’m only here to save money since you are in my dental network.» He said I may need a root canal, but would «try» the crown before going that route. During the drilling I gagged and choked on silver chunks and chemicals – worst crown I’ve ever experienced. 2 days later the tooth was still throbbing in excruciating pain – went to an endodontist and had a root canal on same tooth. It most likely needed a root canal all along but this dentist was going to try and bill my insurance for a crown and then thought I’d come back to him for a root canal. So after wiping all my insurance benefits out in one month and now have a tooth I haven’t been able to chew on for 7 months and needs to be pulled, I can honestly say this is the worst dental experience I have ever had. There’s a reason that place takes so many HMO patients. And Spa? Don’t get me started on that one – old xray machine, old 1970s dental chair, rude office staff (was hung up on twice when making the appointment), etc. I need a spa trip after that experience.

Came here because Dr. Gerosa is in Healthnet Dental HMO network and office is close to where I live. Good call. HMO completely covered routine exam, so I don’t have any idea of pricing.
Came in for routine examination and cleaning. Initial X-​Ray and examination is thorough. Normally they don’t do cleanings on initial visit, but they did for me. Dr. Gerosa was thorough in his explanation of my dental health. Hygienist and front office staff were very professional and office setting was nice. Finding a good dentist in SoCal seems to be difficult, and Dr. Gerosa is the best dentist that I’ve had here.
As a new patient, you should be aware of two minor logistical issues. 1.) the office is located in the Westchester Medical Plaza and its garage can only be accessed via the northbound lane of Sepulveda Blvd. 2.) the office does not validate parking for patients. Street parking is available in the surrounding area, and you can save yourself a few bucks that way.

I was in LA for the recent long weekend and, while a trip to the dentist is not something I’d normally do on vacation, I was referred to Dr. Gerosa by a friend. Figuring there’s no time like the present, I decided to book an appointment and get it over with — I’m not the biggest fan of dental work, but it had been over a year since my last dentist appointment, so I knew it was time for a deep clean.
I’m glad I went — Dr. Gerosa was very thorough and I liked that he explained what he was doing during the cleaning (he used some miracle ultrasound tool that left my teeth feeling incredibly clean!). He gave me some advice/​options on potential dental work, but wasn’t pushy about me having the procedure or about getting it done that day.
The front desk gals were friendly and helpful when I needed them to track down my insurance information and the rest of the staff was equally welcoming and professional.
The setting of the office is nice — water fountains all around and comfy spa-​like chairs in the rooms. I saw they do sedation dentistry if you’re afraid of going to the dentist which is cool, and I think Dr. Gerosa also does cosmetic work as well — my friend said he’s great with that if you’re in need.
Overall a really nice dentist experience, highly recommend!

I’ve had several bad money-​wasting experiences at this dental office. Dr. Gerosa himself is great, I really don’t have complaints about him or his work. The front office staff is very nice and friendly, however a couple of other dentists at this location have been rude and provided terrible service.
1) I spent $ 1200 for a root canal and crown here, just to find out later that I had an infection in the root due to the fact that the dentist did not completely fill the canal. At that point I needed to see an endodontist. When the endodontist office requested a copy of my X-​ray from Gerosa’s office, they faxed over information on the WRONG TOOTH! Luckily we realized the mistake before the drilling began. I ended up paying additional $ 800 to get the root canal redone by the specialist and believe me, the experience wasn’t fun!
2) A female dentist at this location tried to talk me into getting a crown when I really didn’t need one. She gave me a temp filling which cost $ 162 and was half-​done, and left me with pain.
3) They allowed a dental assistant in training to place my crown ($ 900 crown). She set it wrong several times. I tried to keep my cool, but then it got to a point where I couldn’t help myself and asked if an experienced dentist could do it.
Three strikes… you’re out!

I don’t know how people can give Dove Dental Spa 1 star. I have to admit, I never liked going to the dentist mostly because I’m terrified of that chair and the explorer (that instrument w/​the hook). After reading the other 5 star rated reviews I decided to give them a try, and I’m so happy I did!
The staff is super nice. One of the hygenists even massaged my head to help with the nervousness. Diane, the office manager is really courteous and knowledgeable as far as prices and how my insurance worked. She gave me a sheet that broke down all the prices, how much the procedure was, what my insurance covered, and what my responsibilities were. Other office managers I’ve dealt with in the past always appeared to be fake-​nice, and would try to convince me that I need things like teeth whitening and braces (which I’ve had in the past).
Dr. Gerosa and Dr. Singh both have very soothing voices. They also tell you what they’re doing to help educate you. My last dentist blamed me for my small mouth opening that made his work hard for him. It’s like. «wow… thanks! I feel a lot better!» These guys have never made me feel that way. If you’re looking for a dental office where the staff is realistic and always make your experience there pleasant, definitely give them a try!
**Oh, the only small downside to their office is, they’re not authorized to validate parking tickets (unless you’re a senior) so be sure to bring about $ 3 – 5 in cash for parking. But again, that has nothing to do with their services. :)

I really like the dental office and Dr. Gerosa. I really like the staff but not a fan of the office manager. She is the person who along with Dr. Gerosa goes over the insurance plan, co-​pay, etc. Probably not the most friendliest person. Dr. Gerosa is caring and gentle and does great work but not the best doctor to see if you are in a rush. Also, there’s always bit of a wait in the lobby and also once you are seated in the dental chair. Overall, i am happy customer.

I’ve saved an interesting voicemail from Dr. Gerosa himself, who evidently checks his Unilocal page daily, and wanted to bully me into removing my review (from a public forum?), claiming he is not responsible for the treatment I received from his staff, or his other Dentists — even though the practice operates under his name! Funny. Even funnier is using a patients confidential records to contact them without a medical purpose violates numerous confidentiality acts.

This is an update on a review I had where I gave five stars. As friendly and sweet as the office is, the work they have performed on my husband and I has continuously left us with problems. While my husband got an infection after a deep cleaning, I had to return three times for a teeny tiny cavity because they did not fill it correctly the first time. (I had no pain with the cavity, only after the work.)
And though the first time I went they were gentle, the second time became the most painful and least gentle flossing experience of my life and a drill broke in my mouth and I almost swallowed a screw (no joke).
We’ve never experienced anything close to these issues before.

Hmm, reviewer #1 seems like a textbook DFE to me: Disgruntled Former Employee. Note to self: Do not ever get yourself fired and then try to get revenge via Unilocal!hahah
Anyhow, I have to agree with the second two reviewers. Dr. Gerosa made my series of dental visits recently so comfortable. His gentle voice and attitude are so calming. I was actually able to fall asleep in the dental chair for the first time ever! I loved the little waterfalls in the office, too. They added a nice touch. Oh, and I learned that he does sleep dentistry, so I am going to recommend him to a few of my friends who are also dentistry-​phobes.

Last reviewer sounds as if she has a problem with her dentist’s wife. Never addressed her dental work, if she even had any. Dr Gerosa is compassionate and caring. He is gentle as a dentist and also as a person. Really nervous in the dental chair and avoided dental work for many years! I have found the right dentist at last! Office is clean and the staff including the manager know their stuff with insurance billing!