Wells Fargo Bank

Matt B. and I closed on a house today (officially, anyway – it’s possible everything was squared away yesterday, but that’s much less dramatic)! It’s our second time buying, so this review is some years overdue, as we got our loan through Jennifer Kim at Wells Fargo both times.
I have my issues with Wells Fargo – we transferred most of our personal checking over to Capital One 360 a while back, after just one too many ludicrous fees – but have been happy with all the mortgage stuff. Easy and friendly on the front end, quiet and hassle-​free on the back end.
I met with Jennifer both times at her desk in this Koreatown branch. She’s been gracious, helpful, professional, and warm, both in person and over email. She worked hard to get us the best possible rate for our new loan. We looked at the interest rates other banks were offering and found one quote that was lower than what Jennifer gave us. She asked us for an email from that bank so she could show it to her boss, and within hours, she was able to match that rate.
She and Dustin Riedel (different branch, never met him) kept us posted on our progress all throughout the loan process. They let us know when we needed to turn stuff in, and notified us whenever something new happened. The loan went through this week, on schedule, and tomorrow, we get keys to our new house!
I don’t usually Unilocal banks because I have to draw the line somewhere, but I’ve been very pleased with all that’s transpired within the walls of this Wells Fargo. Parking is in the building’s lot, I think on Hobart. It’s free with validation.

This branch is small but centrally located on the southwest corner of wilshire and western. Parking is on Western in the Mercury building commercial lot. Make sure you get validation

I came to this Wells Fargo in a panic after my account was hacked and wiped out of all my funds and Andy was able to help me out.
He assisted on closing my accounts and opening new ones in order to prevent me from getting robbed again in the future.
He was kind and courteous and very patient considering he had to stay here almost 30 after closing time, just to help me.
I will definitely continue to bank with WF as long as they continue to hire people like the banker that helped me today.
He even helped me change my online user name and password.
Love these people!