West Hollywood Automotive Service Center

David and Joseph are honest and helpful. Their dads must be proud. It’s a family owned and always go that extra mile. Two thumbs up. We are lucky to have them in our neighbourhood.

I can safely say this is the first auto mechanic shop that has added me to their email subscription list.
I left this previous 1 star review, they didn’t respond (a sign of bad service) and then I get a general newsletter from them. What a joke! I unsubscribed when I got it, but just received a second one a few weeks later. I can’t believe they added me to their email list at all. I did not ask to be added to it. They grabbed the email from the sign in sheet when I left my car. What a crock.

These guys seem very honest to me.
What would have cost me over $ 1200 at a dealership… or «stealership» as I call them, only cost me about $ 700 here. Sometimes you have to bite the bullet and put the money into your whip.
Not only were they trustworthy and the prices were fair, they kept in good contact with me throughout the process and gave me options and didn’t try to talk me into anything. Much appreciated.
And you can’t beat the location. So close to Larchmont, just hop on over to one of the many coffeeshops and use up that sweet wifi while you wait for your car!

The Best!!! I never hesitate to recommend them to friends.

Quick, cheap and honest. What else can one ask for? $ 50 all-​in for a smog test. Today was not my first time and it won’t be my last.

The owner, Gary and son are reasonable, fair and got my repairs done in the estimated time — almost. Waiting area is Spartan & too hot. Nice neighborhood feel to it and a far cry from the way overpriced dealer.

Love these guys! Have been coming here since I lived down the street, and still bring all my cars here from the valley just to have the great service and fair prices. They deserve your business. Plus there’s a great coffee shop just down the street where you can wait if it’s a short service.

Just spoke with someone on the phone about coming for Smog Test. I called to inquire about price. I’ve never encountered someone so rude.

Can’t say enough good things about these guys. I found them on Unilocal!When I first moved to LA three years ago. They are honest, trustworthy and fast, three things important to find in any mechanic.

Can you give negative stars here! These guys so unhelpful and rude. Wouldn’t be surprised if they tampered with my engine just to fail in smog. DO NOT GO HERE or trust these guys!!!

Smog check $ 41.75, $ 50 total with the certificate. Cheaper than I paid previous years. They are very quick, I showed up without an appointment and drove away 15 minutes later.

Went in today to have a tire fixed. Just bought a 2010 Jetta and within a week it had a flat. Turned out to be a nail lodged in it. (Side review: AAA was fantastic getting to the car quickly and putting the spare on.)
I called at 8am and spoke to Gary (one of the owners), told him the problem, and he said to swing by and he’d get me out of there n 20 minutes.
Got to the service center by 8:15am and they started working on it immediately. Removed the nail, plugged the hole, got it back on the rim, balanced the air in all four tires, and had me out of there in 15 minutes. Total cost…$ 22.
I highly recommend them. Gary was fantastic. Will absolutely be going back for any future work. They’ve been there for 25 years now. I can see why customers go back.

This place is great — always helpful, on time and honest.

The service here was speedy and efficient and effective. Vince and Joe are personable and knowledgable and helpful. Very fair pricing. I’ve had my Honda serviced there twice and they are my new go-​to mechanics. I very highly recommend them.

These guys are incredibly honest and helpful. I’ve been going here for about 6 – 7 years and with two different cars. I’ve never felt taken advantage of and a few times they’ve even helped me with small things at no charge.
My Volvo was under warrantee when randomly my power steering hose snapped. Volvo told me is wasn’t covered by warrantee because I had «cut» it myself. I don’t even know how to pop my hood so there’s no way I would even know how, or want, to cut anything, much less a power steering hose?! The dealership told me it would be a $ 1300 charge to fix and I knew they were ripping me off so I took it to WeHo Auto. They said it should be a charge no more than $ 400 and told me to head back to volvo and demand they fix it under warrantee for free… which I did! Props to West Hollywood Auto for not taking my money and giving me great advice.
I’ll be moving out of town soon and these guys will be one of the most missed services for me in LA.
I can’t say enough good things about these gentleman, just go see them!

These guys are great. I live nearby which is why I went to them the first time but I’ve been back twice now for minor things and they are always nice, helpful and get the job done quickly. Even on the day before Thanksgiving. Highly recommend!

Well, I tried this place out, but I won’t be going back. I went in last week for an oil change and smog check. My car just barely failed and they quoted $ 90 for a diagnostic test.
I went to a different mechanic for a second opinion/​quote — Omag’s on La Brea. Omag’s looked at the failed smog test and asked which West Hollywood Auto did first, the oil change or the smog test. I called and asked. They did the smog test first.
Sarkis at Omag’s put fuel cleaner in my car and told me to drive around until I used up the gas — then to put some Super grade gasoline in and go back to WH Auto for the free retest.
I did just that. When I got there, the gentlemen that helped me was positive I would fail the smog test — saying that the oil change has nothing to do with why my car failed the first time. That I need to get it fixed. I asked him to do the free recheck anyway.
My car passed the smog test with flying colors.
Maybe the guy at WH Auto truly believed that the car had no chance of passing, and that doing the oil change before the smog test does nothing. But it just left me feeling like they were trying to get as much money out of me as possible.
I’ll be going to Omag’s from now on.

Was frustrated after taking my car to a crummy dealership several times. I haven’t been in LA for very long, and so I was unsure of where to go. Saw the great rating here on Unilocal and decided to try it out. Super nice and practical guys. Car was not behaving normally on the way to work and was able to take my car in right away. They were all ready to take a look and perform a test on it as soon as I pulled up to the building. Amazing service and care at this place. Can’t wait for my car to be fixed and to be driving confidently again. I will no longer be stranded at dealerships for 6 – 8 hrs even after having an appointment.

In out. No problems. No hassles. Great.

First off, the appointment system on their website was a complete was of time. I made an appointment weeks prior and when I arrived they had no clue.
My truck had been sitting and all that I wanted was a simple tune up — that’s all. The guy looked at me like I was an idiot and responded «tune up?!». And I clarified; speak plugs, air filter, adjust throttle… And he looked at me like I was talking alien.
After I did the paperwork, he tells me in 45 min he will call with price. I go off and have coffee… 1 hour later, no call. I walk and sit in office another 30 minutes… Truck is still in same spot I left it. Mechanic finally comes in and says $ 267.00 and I okay it.
He said «It will take me an hour to an hour and a half.» With that note, I went and had lunch and returned, I am told it is done and I pay and leave.
I specifically went here based on reviews instead of my regular mechanic who would have had it in and out in 45 min. tops. I was in at 11am sharp and finally was out at 2:30pm.
When I get home, I look over the invoice and all the mechanic did as replace the wires and plugs when I specifically ASKED FOR A TUNE UP AND MADE AN ONLINE APPOINTMENT SPECIFYING A FREAKING TUNE UP.
Their website details a tuneup as such:
«Spark plugs, fuel filter (s) and air filter (s) are normally replaced; ignition timing and idle adjustments are made where applicable. A major tune up may include valve clearance adjustments (if applicable), PCV valve, and spark plug wires.»
The fuel filter, air filters were not replaced. I am certain no timing and idle adjustments were made either, nor any speak of valve clearance and PCV valves being adjusted/​replaced.
So, $ 267 for something that I could have done in 25 – 40 minutes. He also shafted me for an hour labor and $ 140 for middle quality plug wires that I could have bought myself for $ 49.99 and installed myself — which I now blame myself for being lazy and not doing it!
Now I have to go to Autozone and get a fuel and air filter and do it myself.
I am thinking about taking this to the BBB.