Bruce M Saal, MD

So I will start by saying I don’t Unilocal.I feel it’s best to share feedback with the business but this time they didn’t care enough to give me the chance.
It started by me being disappointed with a call I made. I called about my sons discomfort that we believed might be due to the medication that he had been given by Dr. Saal.
I was placed on hold and told by Dr Saal that he would be back after looking at my son’s chart. I was then left on hold for almost ten minutes to have the line picked up saying the office is now closing and that she will call me back tomorrow. I explained that I was waiting for the Doctor which she replied «well he is finishing his last two patients and our office is closed now». This was disappointing. The second it hits 5pm no one can speak to me now? I called at 4:40. I was reassured someone would call me tomorrow. That did not happen. My son had a severe reaction to the medicine and no one took this seriously or showed any care about it. I still don’t have answers. I decided to take my son elsewhere so today I called and cancelled my sons appointment for next week. The phone receptionist said ok. Since they didn’t ask why or if I wanted to reschedule I then shared that I was cancelling my son’s appointment because dr saal never called me back. I didn’t feel like we received the attention we should have received. Her response was «ok sorry to hear that». Wow! No what happened or let me have Dr Saal speak to you. Who cares is the name to their game. Collect a patient but I forewarn you that you won’t feel cared about. Disappointed customer… Won’t be back.

RUDEEE staff. The new receptionist the old lady and the assistant is RUDE. Taking my money elsewhere !! Been a customer for 2 years looks like I gotta find a new dermatologist …

I am dealing with an unusual breakout of bumps that Kaiser has never been ever to fiqure out. Dr Saal and his nurse have given me such dedicated time to resolve what i am going thru. So far I am recovering after suffering at least 4 years. He is dedicated and truly wants his patients well. My significant other has been seeing Dr Saal since the 1980’s and she told me if there is anyone who is going to know what is going on with your skin or doesnt know yet, he will figure it out and make sure your are healed.

Tried this office out based on the pos reviews on Unilocal.
Dr. Saal is… a bit strange. I explained my skin concerns to him, he listened & then explained some issues to me (great, he was thorough). Here’s the weird part — when I tried to ask him questions, he absolutely wouldn’t let me talk, shook his head at me, interrupted me & then never answered my questions directly but only in a round-​about way. He’ll definitely belittle you.
I was given a treatment schedule but decided to never return. Why would I when the doctor himself won’t even listen to his patients??? RUDE.

I have been going to Dr. Saal’s office for years and am very confident that I am in great hands! My skin has never looked better and I am very motivated by the results! They entire office team is superb and always willing tongi the distance! Do a little something special for yourself and make a consult!

Horrible experience. I went to this dr based on the great reviews he got here on Unilocal,so I feel obligated to share my experience as well.
You think you’re actually going to see the dr, but you get to see the physician assistant. The one I saw was nice but incompetent and prescribed something that wasn’t right for me.
Had to schedule another appointment, this time saw the dr himself, who is very strange and arrogant. I started telling him how my situation started, and he just kept interrupting me with «No! That can’t be!». His voice is loud and it seems as if he’s yelling at you. At first I thought he’s joking, but no, he insisted that what I’m telling him about how my problem started is not correct. That happened 3 – 4 times. Finally, he told me he can not help me. Mind you, I came for a very common thing.
If you’re wondering, yes, they billed me for this appointment as well.
Update:
I finally got smart and looked up a dermatologist through my insurance website. I saw one of the dermatologists there, and he treated the issue I had with no problem! I am even more disappointed with Dr. Saal after seeing how easily my condition is treated, and have no idea why he wasn’t able to help me.

The best doctor you can ask for. He took all the time he could to explain to me the issue, provided treatment right away and explained all of it in great details. I have seen 2 other dermatologist and was happy with them as well, but Dr. Saal has exceeded the level of attention, explanation, care, time, advice that I have ever received from others.
His office is upscale and staff members are extremely helpful and courteous. When I arrived I was notified that I will be seen by a Practioner Nurse, but I wanted to see Dr. Saal since I waited 2 months for appointment and I was not happy at all that they didn’t tell me that the appt. was not with Dr. Saal. I registered my dissatisfaction with the front desk staff and she right away arranged for Dr Saal to see me and I think the visit paid off.
Again I am absolutely impressed and made a point to come to Unilocal and provide a feedback.

Have sought Dr. Saal for previous scar removal and he treated my broken capillaries on my legs that were caused from standing at work and after his treatment they disappeared for 10 years. (which he had informed me that future treatments would be needed, as it does not last forever.) I recommend him for any dermatology concerns. His office staff if very professional and is detailed oriented,

Dr. Saal & staff have changed my life! Best dermatologist and his nurse practitioner Lindsey is also really good. I would see either of them any given day.
I come here for various treatments and I basically refer to them as my little fountain of youth.
If you’re serious about getting on top of your skin and preventative aging treatments, look no further. But good luck getting an appointment! They book out FAR in advance.

pretty cool and unique physician. He is very nice, the front desk is nice as well!
recommended. I come and see him for all my skin stuff. He healed my wart and my peeling skin

If you’re looking for a great dermatologist, you’ve found him. Dr. Saal and his staff are excellent and professional. The office is clean and parking is not an issue, as is common with many businesses in the area. Dr. Saal takes his time to offer explanations and answer questions in a way that is easy to understand. His assistant, Stacey, is a gem, and helped to make my appointments a wonderful experience. Dr. Saal does get busy though, so I recommend planning ahead and booking your appointments in advance.

This is by far the best dermatologist office I have ever been to. The office staff are extremely friendly, kind and helpful. I have only seen Dr. Saal once for a mole removal and was extremely nervous about it. Dr. Saal was extremely kind and made jokes the entire time to ease my nervousness.
Lindsey is the main person I see there and there aren’t enough words in my vocabulary to express how amazing she is!!! In only a few months she has helped me improve my skin drastically for my upcoming wedding in August. Every procedure she has done, even when it has been painful, she has been kind and patient with me (something not all doctors sadly are).
One piece of advice: they are so good that it takes a few weeks to get an appointment so call early. Trust me– you will not find a better dermatologist office. They are worth the wait!

He ruined my skin. Not an ethically practicing doctor. His nurses are not educated, he is greedy and above all they are all unethical. They let and even coerce clients into booking appointments for treatments they don’t need, all for the sake of making money. My skin will never return to its original state. Bruce Saal is responsible for that.

I have been a patient of Dr. Saal’s since moving to the Bay Area in 2012. Dr. Saal has improved the look and feel of my skin dramatically with Starluxe treatments and topical medication. He is thorough, pleasant and very knowledgeable. Previous dermatologists excised trouble areas leaving many scars. Dr. Saal has made those scars disappear! I didn’t know that could even be done!
I am now receiving Vanquish treatments for my abdomen. Injuries are preventing me from hitting the gym and I have added some unwanted fat. I saw results after just 1 treatment! Naz is my nurse and she is the best! She is knowledgeable and knows how to get the best results through Vanquish treatments. That she also happens to be funny and smart just makes treatment time fly.
If you want to look and feel younger without surgery — this is the place!
PS — JJ in the front office can be cranky, but ignore her. Everyone else is great. Dr. Saal’s nurse Stacy is amazing and lovely.

I have been a patient of Dr. Saal for over 20 years. I really like the new remodeled office, it is comfortable yet upscale. I know that he runs late sometimes, but he really gives his patients his focus and does not suggest unnecessary treatments. I also think his prices are reasonable. His treatments are effective and safe.

I have been back to Dr. Saal’s office several times for treatments and follow up. My experience has gotten much, much better each time.
Service: The office staff have been very pleasant and efficient in handling check-​in, scheduling future appointments, and taking care of payments.
Wait time: minimal. I think the most I had to wait to be seen was no more than 10 minutes. Today, I was in and out in 30 minutes. I checked in and sat down for one minute before I was called in. The doctor examined my face, gave me the 2^nd treatment. Afterwards, I was given several ice packs and caring instructions. They made sure I still have enough medication, scheduled the next appointment, and I was on my way. Wow, amazing efficiency! I did not feel hurried at all.
Treatment: I couldn’t be happier with the results. My skin condition has improved significantly. My family members and many friends noticed the difference. I have since switched to lighter foundation since I no longer need heavy foundation to cover up sun/​age spots. This is the most important reason why I go back to Dr. Saal.
Cost: Very reasonable and fair. I was quoted much higher price at 2 other places.
I am really glad about the overall good experience in the last few visits. I think the office manager worked really to understand customer’s issues and made things better. I also feel that the doctors are truly experts. I highly recommend Dr. Saal.

Good experience at his office today

I had done an effective facial pigmentation removal with Dr. Saal in the past and was happy with it.
I returned later and had him address a spot on my face.
He did some treatment that did not improve it and then I scheduled a follow up.
I was given an appointment 3.5 weeks later, followed by a wait of an additional 50 min.
Then his office admin came over and told me that Dr. Saal is REFUSING to treat me and suggested I find another doctor.
I found that completely unprofessional and unbelievably disrespectful to my time.
If you want a doctor that will follow through with any treatment he begins, this is NOT the one!!!

Look no further for a skin care professional, than Dr. Bruce Saal.
Dr. Saal first treated me several years ago for a growth and cut, removed and stitched in about two minutes.
His years of practice made it look easy.
He’s always busy for a reason.
As a problem arises, he’s always helped me with courtesy and professionalism.

I came to this clinic for tattoo removal for more than a year. I eventually had to switch to another clinic. The nurses were very inconsistent, some used the laser hard and made my skin BLISTER and others barely gave me a treatment at all. They used the ointment incorrectly and scheduled my appointments too soon. The people at the front are very difficult to deal with and just plain rude.
The new place I go to gives me great results, no blisters and has kind service, UNLIKE this clinic!
PLUS Dr. Saal’s clinic charges TWICE as much or more as other clinics!