C.A.R.E. for the Bay Area

I like the staff and the Dr. so far so good for my first visit, looking forward to build a strong relationship as a patient.

I can’t say enough wonderful things about Dr. Purcell and her staff. Everyone at this facility is absolutely amazing. They all genuinely care for their patients! Any time I had a question or concern they were quick to respond and incredibly informative. They also were willing to work with us on a payment schedule. I would absolutely go to them again if we plan to do ivf again.

I started seeing Dr. Purcell in January of 2014. We tried to get pregnant for a year with no success. Being that my husband and I are both over 40 we decided to seek help. My husband had a low count and motility and I needed to have small procedure to give us the best chances on conceiving. I had the procedure and we decided on an IUI w/​o hormones. Long story short after two tries we got pregnant on the 2^nd attempt. On January 1^st 2015 we had a healthy and beautiful baby boy. Dr. Purcell and her staff Sandra and Irene were so nice and completely professional. They explained everything step by step and there were no billing surprises. I highly recommend Dr. Purcell and her staff and would see them again if needed.

I highly recommend this office. Very professional in each and every step. Its very difficult to get doctor and their staff care us much. As per the name they really care us.

Dr Purcell and her staff are beyond super awesome.
My first contact with them was Feb 2012 when the office was fairly new. The office was fairly quiet in 2012 but come 2013, this place is buzzing with patients.
There are several stages through the process. Every stage with this office has been great regardless of the outcome.
Phase 1: Getting to know the doctor, procedure and process. It’s unbelievable how much time and patience Dr Purcell had with us. Our initial meetings were at least hour long due to all the questions we had
Phase 2: Legal and Psychological preparation. I really like how Dr Purcell insist we go into the process with our eyes wide open in regards to the legal and psychological side of the treatment and repercussions. Am not saying she gives legal or psychological advice but she makes sure that we seek professional advice on both front. Also found recommendations for us or nudged us to the right direction.
Phase 3: Prep work. Part of our process is we had to wait 6 months due to FDA regulations after some initial procedure. The office offers multiple options depending on your situation. Once you have a path, it also gives advice on how to prep for the procedure.
Phase 4: Actual Process. Man, I tell ya. Be prepared. There are no guarantees of instant gratification. The staff are great in empathizing during the ups and downs of the process.
Phase 5: Breaking the good news. I am not sure who was more excited when we finally got good news: the doctor or us ;)
Both Dr Purcell and her staff took time to answer my email and verbal questions with thought and care. Given our ‘modern family’ circumstances, I am always afraid of reactions from doctors even in the bay area. Dr Purcell’s bedside manner, her patience in answering questions, dealing with unique situations professionally all lead me to give this place 5 stars. I really like how she and her staff truly care. Even after many months of not treating me (passed on to a OB now), she or her staff still took the time to answer questions.
Conclusion: Whether you are an LGBT or straight couple looking for fertility solutions, Dr Purcell and staff are great to work with. Patient, open-​minded, caring, thorough.