Dustin David Salon

If I could give the salon a negative 20 out of 20 I would do so. Dustin cut my hair, which was a great cut. Dustin told me I should purchase Minoxidil because I have fine hair. I agreed. Came back the next day for color. Dustin said «Someday you will be blond.» I told him I would never be blond because it washes out my coloring and I look like a zombie. He suggested «golden brown». I said «fine». Foolish me, I thought golden brown was brown with gold highlights; not Dustin’s understanding of the words. Dustin knew I have fine hair, from the prior day. I told him I was taking prescriptions for hair growth. What does the color magician do to my «fine» hair, have it completely stripped to no color. Truly, I did not know my hair was being stripped. Once it was stripped, now, I have spend the better part of 3 hours in the salon, a color that was to be «golden brown» was placed on my hair. My wording to the colorist was «My hair is not going to turn this macaroni orange is it?» My hair TURNED MACRARONI ORANGE. I looked like Bozo the Clown. Now, 5 hours in the salon. I told Dustin the hair was hideous and had to be corrected the next day because I had to go home to family guests. Dustin became quite annoyed, dismissed me, and told the client on whom he was working «I like it better than when she came it». Really, then you are color blind!!! When I originally came in my hair was brown with red highlights — another reason my hair did not need to be stripped! I paid the OUTRAGEOUS bill for the worst dye job I have ever had in my life!!! I came in the next day for repair. Another depressing day — now the stylist placed brown at the roots only. I looked like Madonna 25 years ago; dark roots, macaroni colored hair. I was told I did not have to pay for the «fix» — no damn kidding!!! My hair from the stripping is now FALLING OUT ON THE CROWN. I am left with destroyed, frizzed, ruined, balding hair. DO NOT USE THIS OVERPRICED, UNDER-​EDUCATED COLORIST SALON OR DO NOT BE SURPRISED WHEN YOU HAVE MACARONI COLORED HAIR!!!

I have been so unhappy with how people cut my hair that I let it grow for 10 years! The problem is likely mine, I just do not know how to talk to hairstylists. When I met Lotus Rose, we conquered this. She knew how to talk to me, a lay person, about a style and made me comfortable with her ideas for my hair. When the locks stopped dropping to the floor, not only was I satisfied but other clients in the Dustin David studio stopped to compliment us on her work. I feel great about her work and I have a look that is upbeat, contemporary and supports my professional photography with a professional look. Her work is extraordinary and so personal, please give her a call!

Went here for the first time yesterday and it was awesome! Everyone was super friendly, helpful and knowledgable. Lotus gave me an amaaaaazing wash, cut and style. She worked with me on different options and helped me pick something that suited me perfectly. I’ve had so many compliments and it’s only been a day! Looking forward to going back for coloring services and also to buy some of their great hair products.

Don’t bother with their make-​up artist. For $ 99, I could have done a better job myself, purchased products myself or gone to a free cosmetic counter. For $ 99, it was nothing special.

So I’ve been going to Dustin David Salon for about 7 – 8 years. They’ve mostly been very friendly, but their work has been phenomenal! I started by participating in their haircut classes for their stylists, which means that for allowi, g them to practice haircuts on my hair, the haircuts were free. However, not only did I refer friends to participate in their classes, but also regular paying customers including myself and my daughter. I’ve even paid for full color ($ 170) and touch up ($ 85). Untill Octoberish 2015. I get a call from a stylist who needed someone to practice color/​highlights. I was really excited and asked if that too is free, and she said yes! So I got booked for the next day. When I got there, unlike for the hair cuts, they have me a disclaimer to sign. On one of the lines, I had to initial that I would pay $ 20 – 40 to cover the cost of product. So I tried to clarify this part with Sydney, the color manager, and she said the if I don’t pay for it, then the stylist would have to pay for it out of her pocket! I So I said that I would clarify it with Emily, the stylist. When I spoke with Emily, I reminded her that she said it was free, and she said, «No problem, don’t worry about it! I’ll cover it!» I asked if I still needed to initial next to that line, and she said, «yes.» So afterwards she proceeded to color my hair. Sydney would visit often to help/​teach her. Meanwhile, the blond salon manager with eyeglasses (sorry can’t remember her name) came to me to clarify the pricing and she understood when I told her that I was told it was free. So finally after about 5 hours (8:15am-1:15pm) my hair was coloured and styled and it looked fantastic! I asked Emily if there was anything else she needed from me, and she said that she’ll be right back. I waited for about 5 minutes– as I had to go pick up my son– then I went to find her and instead I found Sydney. She said all I had to do now is pay and I would be done! I reminded her about my conversation with Emily, and Sydney became very unprofessional. She started bashing me by telling me how little the stylist made per hour. I told her that I have Emily a sizable tip ($ 25) and that I know that $ 40 is much more than the cost of product and that they should be ashamed of charging anyone who gives so many hours of their time for their stylists to practice on! So, not knowing how long I’ve been a customer of Dustin David, she said –in front of everyone– that I’m no longer welcome to get color in her class! I told her that she should know how long I’ve been a customer and how much I’ve sent people to that salon! At that time I had to rush out to pick up my son. The salon manager followed me out to talk to me and I told her to call me after 2pm. It’s March now, and I have yet to receive a call from Dustin David management.
Why the 1 star? I value workmanship, quality, brand, etc, but what keeps me going back and being loyal is their customer service. I’ve been loyal to some brands for 10 – 20 years! It is disheartening to see how little, I, or any of their customers could mean to them.

I wanted to go from gray to not. My hair was healthy, vibrant and manageable before they over-​processed it. Now, it won’t curl or straighten. It’s just dead. I have spent a small fortunE for a head of broken frizz. Not pissed, well maybe a little, but, just sayin’.

I love coming here. Dustin and his A-​team of stylists are amazing. I came in with jet black hair and a horrible cut. With just one appointment he transformed my hair into something out of a movie.
His cuts are to something else. Yes, they’re expensive but he knows what he’s doing. I get compliments multiple times a day by random strangers.
His girls Cheryl and Mariah are amazing too. They’re by his side and anticipate his next move.
The products are also amazing. I love the royal blow out by Oribe. I love the smell and it literally reduces drying time by half. My normal 45 minutes had been reduced to 20 – 25 minutes.
I’m glad he’s young, hip and well sought after. He’s always doing something. NY/​Paris Fashion Week…
You have to make your appointments at least a month or two in advance to see him. So book early! Love you Dustin.

A few months a go I had to cut my hair after Sonia had done a great job dying the ends of my hair blue. It was unfortunate because I loved the dye job that Sonia had done but I couldn’t have blue hair for a job that I was applying for. Sonia was really understanding about the situation and offered to comp me the hair cut.
She could tell that I was not happy about having to cut my hair and was nervous about having such short hair after having long hair for so long. She made extra sure that the hair cut she gave me was what I wanted and was comfortable with. Even though I’ve always really liked having long hair the hair cut she gave me was great!
I am really grateful to Sonia for being so kind and understanding. I would definitely recommend Dustin David to anyone who not only wants a great hair cut but wants to be surrounded by genuinely nice people.

I went to Danielle after a friend recommended her, I can’t say enough good things about her and my new do. She sat and talked to me about what I wanted out of my hair, how much work I wanted to put into it and what my budget was. Then she did an amazing cut and color that I love, worth every penny.

I am fairly basic gal. I will say this salon is quite attractive and everyone has been friendly. A haircut here takes about 2 hours (!). After 3 visits, I have gotten 2 pretty nice cuts and one pretty bad cut.
If you are a new client and can wait for a training day, I suggest you go with their trainees for a cut. There is a 15% discount and «junior» stylists are critiqued by their mentors on the cut, and the mentors will step in to «make corrections». Naturally, the trainees work quite hard to do their best job. The critique was a bit uncomfortable to listen to, but it is part of their training and useful, I think. The most recent time I went, I went to a regular stylist and got the 3^rd worst haircut I’ve had in 40 years. It is a short cut that is really uneven. The neckline looks pretty ratty. The layers in back from the crown down have horizontal cuts that look like «shingles». I would not have expected that in a strip mall salon. If I spend extra time styling my hair, I can hide the worst of it, though by the end of the day as my hair loses body, it all shows again. But, I simply don’t have time to ask for a re-​do now. If I get a chance, I will post pictures later.
Another thing, each time I’ve been here they made a big effort to up sell their line of hair styling products. This last time the texturizer used ($ 45) made my hair totally dull and sticky. The stylist just kept spraying more on, even though I said I thought my natural shine was one of my few good features. More and more spray. Anyway, I’ve always regretted it when I’ve bought one of their products, as the aerosols have always turned out to be faulty. Just my bad luck? Again, who has time to go back and return something like that?

I had the pleasure of getting my hair washed, cut and styled by Jacob Andrade. He is a newly graduated stylist but his professionalism and demeanor seemed as though he’d been doing this for years! He was patient and attentive to what I wanted and took his time to make sure he gave me the cut I explained. He was thorough and explained every product he put in my hair and his blow dry came out beautifully! I was very impressed and would totally recommend him to anyone who needs a trustworthy stylist. Any salon would be lucky to have him!

I have been going to DD for nearly two years. Today I made the decision to never go back. 2 days before my appointment (which was schedule 6 weeks ago) they call to say my stylist is no longer there. I book with another person at a later time which I was originally happy about. No change, right? 5 hours before my appointment I get a call that I am double booked. I reconfirmed who I am suppose to be booked with and they agreed. 10 minutes before my appt they call to say my stylist is unavailable and I have to go to someone else. Additionally, to get the blow dry I requested I have to go to someone else and it will be more expensive. You just lost a customer who was dedicated, flexible and a solid tipper. Dustin David has turned into a $hit $how!

I came to Dustin and his team last year, and it was one of the best decisions I’ve made — my hair was (quite literally) transformed. The color and cut are beautiful — women literally stop me in the street. Even my mother, who has been known to say «just because it’s long, doesn’t mean it looks good,» told me at my sister’s wedding last month «your hair is stunning.»
Dustin is extremely skilled, but I’ve also come to learn how much he genuinely cares about helping women feel their best, most confident selves. If you’re excited by how you look, he’s excited. :)
He also gives back to the local community each year, picking great causes (animals, cancer survivors, women’s groups etc) for which his salon’s time can help support. I’d bring my hair here regardless, but especially like supporting businesses that have embraced the «doing good is good business» philosophy.

Dustin and the girls, YOU ROCK. I have hated my hair for nearly a year, I moved out here and have tried a couple of salons only to see my shiny healthy hair totally butchered at great expense.
Dustin took his time to talk to me, think about what we were doing, no quick decisions it had to be right, and then discuss it with me. VOILA I have the best cut and color I have ever had and I thought I had been to some of the best names in London. I couldn’t stop looking at it all day, Im sleeping standing up tonight :-)

Earlier today I had my haircut by Christina. It’s her second time cutting my hair and I’ve been very happy with it.
The facility is really nice. It’s tucked into the corner of a shopping center, and from the outside looks small, but once you’re inside it’s definitely a larger space than expected!
Everyone is very friendly, and the service, facilities, and quality are top notch!

I know this is a bold statement… but Jenny Lavine is the only person in the world I trust to cut my hair! I have been visiting Dustin David Salon for the last 7 years and I have never left the place unhappy. It has been hard to schedule appointments since I’m not local to San Jose anymore but this salon is definitely worth the hour drive down from San Francisco. Jenny always listens to what I have to say, recommends awesome products and is truly a hair genuis. All of the staff and receptionists are super friendly and helpful. Although the salon is a little pricey, it is worth every penny and I can’t wait to go back!

This salon really is the BEST!!!
The stylists and staff are cool, kind, friendly and KNOW THE HAIR BIZ!
I’ve been getting my hair cut and colored here for years… and they always do amazing work. They listen to what I want and also give insight into other wild options that I hadn’t even thought of. THAT is the job of a talented hair stylist… to INFORM + INSPIRE!
Dustin David is Brilliant with hair and style. He is so knowledgable and creative. Los Gatos is beyond lucky to have his talent is town.
Sydney is another STAR at the salon. She is a Color Master! She’s made my hair almost every color in the rainbow and it always comes out bright and shiny.

Christopher at Dustin David Salon continues to amaze me with his skill for color, cut, texture, overall styling and product recommendations. In each session, he asks what I want, details what he plans to do and sets up transforming my hair. He also explains how I can duplicate this once I am home! His product recommendations are always spot on and never overdone. My hair looks natural and glamorous at the same time. Christopher also can talk knowledgeably about any subject with charming fervor. Entertainment, fabulous healthy hair and an amazing head massage during shampooing! It’s no wonder I find a way to see him monthly!

I am new to Dustin David Salon, but am loving it so far!
I have been working with Christopher here at the salon and he is amazing. He always listens to what I have to say and knows how to give me what I want. I have gone to other hair stylists in the past, and they normally didn’t listen to me very well in terms of what I wanted my hair to look like. Christopher always finds a way to make it work! I love him so much that I recommended him to my boyfriend– who now also loves him. He not only makes your hair look good, but makes it a very enjoyable experience.
Now onto the salon itself–
When I first called the salon, I was greeted by a sweet and happy sounding receptionist who was so helpful and understanding. She was very clear about how things worked (like their 24 hour cancellation policy) and she left me feeling confident. Once I got to the salon, I was very pleased with its happy attitude and relaxing atmosphere. I was given a smock to put on and offered water and other delectables. I’ve also noticed the owner, Dustin, around the store saying hello to everyone and greeting customers. He seems like an active part of the environment. He even gave me a hello and a big smile even though I was a new client.
In all, I greatly recommend coming to the Dustin David Salon. It is well worth the price.

Today was my first experience at a professional hair salon. I am SO glad i decided to come into Dustin David.
When i first came here, i had no idea what i wanted. I was so unprepared! But my stylist Christina was so helpful, she asked me what i liked and i told her i didn’t know much. She suggested doing an ombré effect and when i mentioned wanting purplish hair, she was all about it! This girl literally spent half the day on my hair. It’s just perfect :) Totally worth every penny.
My thoughts walking into the salon were that it was clean, organized and very professional. The girls at the front desk greeted me right away and went to bring Christina. They offered me coffee and snacks, and a lady came around and offered a complimentary hand massage. I politely declined the hand massage as it was a little surprising, but i regretted it almost immediately! That is an awesome little treat and next time i will think twice before i say no. Many other people accepted her lovely offer and really enjoyed the massage.
Thanks Dustin David, you have a new very satisfied customer and i will be coming back to see Christina soon! Christina– THANK YOU for an AWESOME first experience!