Hunter Laboratories

When I asked the lady at the front desk where does the sample go for testing and she screams at me and says that she’s not there to argue with me and was rude and mean.

Someone should report this place. The guy (lab technician) was the worst one I have ever had — ever!!! He was rude, insensitive and most of all unqualified and unprofessional. He kept poking me to find a vein, starting digging and after finally getting it –as I was practically in tears and verbally telling him it hurt — was left with a hematoma on my arm for weeks. The office was pretty much the same with the receptionist, flippant, disrespectful and also unprofessional. This happened about 3 months ago and I will NEVER go back again. I needed a special blood test that only BioReference does — will definitely look for someone/​some place more qualified. I just had another blood test at the Labcorp in Gilroy– they were awesome and the opposite of this experience.

Why are they located in a pediatric building if they can’t even draw a blood from an infant??? I don’t understand! Horrible place, two people was working and poked my 9m old in both arms and both couldn’t «find» his vein! Well they both said they «feel it, it’s there» but can’t draw blood. After trying for 30mins I had to get outta there! Will never go back there again!

Ask your doctor for another lab, unless your baby has huge blood vein. Do not take your child to this one which is located in the same building of ramblc. It was only for my 12 month baby’s 1 year check up. The techs did not seem to care about children and their pain. First poke they picked the wrong spot and cont to poke with needle inside baby’s arm. They would not admit the wrong spot picked. It was so obvious of no vein where they poked. Had to do it again on a 12 month who was screaming. Just want to warn everyone what happened. Absolutely hard for me to watch.

Wow, I had practically the identical experience to the previous reviewer, except I wish now that I had left instead of what transpired. I brought my 12-​month-​old baby in this past Saturday for a blood test, and was surprised when the officious woman on duty told me to sit and hold her while they drew the blood. She and the lab tech (a young guy with a bunch of tattoos who didn’t seem all that experienced) then put a tourniquet on her tiny arm and started feeling for a vein to draw the blood from. They both mumbled how they could feel one but it was «too deep,» so they switched the tourniquet to her other arm, couldn’t find one there, either, and then went back to the other arm, where the tech proceeded to shove the needle into her arm (not even in the bend of her elbow, mind you), and poke around repeatedly to try to find the vein.
By this time, my little girl, who had been pretty good up to now, was sobbing, so when the tech couldn’t hit her vein, they finally pulled out the needle, put a cotton ball and tape on her arm, and said they’d have to do a finger stick to get the blood out. I asked why they couldn’t take the blood from her heel and was informed that they can’t do a heel stick after 6 months, or once the kid is walking. So I told the she’s not walking yet and asked them to do her heel and was met with a silent shake of the head. (My mom, who was a microbiologist, said this is total b.s., by the way.)
I am kicking myself now for not getting up, getting my paperwork back, and getting the hell out of there. Instead, my baby and I were both subjected to her having two fingers stuck on her left hand while the tech took forever to get enough blood out for the tests. My daughter was sobbing and I now had tears rolling down my cheeks because she was in pain, and the two of them were completely oblivious. This was the worst experience I’ve ever had with any lab — clearly, these people had no idea how to draw blood from an infant. There was another baby who was getting blood drawn when we came in, and I could hear him screaming, too — now I know why. I will never use this lab again, and these people should not be allowed to touch a child.
I will also be writing a formal complaint letter to Hunter Labs headquarters and informing our pediatrician there at RAMBLC not to send any more children downstairs to these incompetents!!!

Went there on Saturday with my 12 month kid for blood testing, including blood drawing from her little arm. The male tech could not commuicate well in English. Plus, worst attitude I ever had from a clinic personnel. When my kid started crying after seeing the needle, the tech was more nervous and agitated than I was.
Asked him whether he had experience before on this kind of young kid. That guy exploded and showed us the door. I had never been treated like this before for the past 5 years in California. Very very bad experience.
Not sure whether this is due to they have the worst person on duty on Saturday or it is like this everyday. Although recommended by my pediatrician, hate it 100%. Not sure whether I had the bad luck that day to meet their worst staff. Anyway, was there a zero star option, I will give zero.