Hyatt Regency Lost Pines Resort & Spa

My husband and our two kids have made an annual trip to Lost Pines since they year they opened. Unfortunately, we are always there with a dance convention in December and, while we always have an amazing time, we are never able to fully experience the warm weather activities and amenities they offer.
When my 9-year-old’s birthday conflicted with way too many other commitments, we decided to treat her and her BFF to a quick getaway to Lost Pines. We arrived early (1:30) and were grateful to get our room immediately. A beautiful room overlooking the water park! The kids wore themselves out in the lazy river while we sipped on our cocktails. They also rode bikes, played ping pong, threw horse shoes, did crafts, met the longhorns, went on a hayride… while we sipped on our cocktails :0
When they begged for candy, we went to McDade’s General Store and struck up a lovely conversation with the two young ladies working that night (April 23). We grabbed dinner and s’mores and headed to our room for the night. When we got to our room, we were pleasantly surprised with a bag of goodies and a birthday card for my daughter from the ladies at McDade’s! We were truly impressed! We tried to track them down the next day to thank them but were unsuccessful. So, please know, ladies of McDade’s, THANK YOU!!!
Every time we go we find out something new. This time we found out the gym is AMAZING and guests have FREE use of the eucalyptus steam room.
We will, of course, return soon! Hopefully before December!

This resort is beautiful! The landscaping around the property alone is enough to leave you speechless. There are multiple areas to sit in front porch swings and take it all in. The pool area is great for small kids as well as adults, plenty to do from lazy river, splash pad, beach entry pool for small kids, and water slide. Huge fire puts blaze at night with complimentary smores kits at the front desk. The rooms are beautiful, clean and super comfy beds. We arrived late the first night so we ordered room service and WOW! We had a burger, salad and quesadilla to share plus a pecan pie! So good! The tomatoes in the salad were unbelievably delicious and probably came from their vegetable garden area located on property. We ate at Fireside Café for breakfast and again for a steak dinner and both meals were incredibly good! They offer activities and games throughout the day and we had some of the most friendly bell hops! This is a great place to stay and relax!

What can I say. If your looking for a peaceful, clean and friendly resort this is the place to be. From the pools to the pool table to the bike rides and the golf coarse this place has got most of what you need to enjoy yourself. Now all this does come at a cost. The place is about 30mimutes from downtown austin. My parents and I stayed there and visited Austin in the afternoon.
Now when we went, there had been a storm the weekend before so they didn’t offer the horse back riding or the kayaking. This made me disappointed. So before you guys book, look at all the activities and make sure they are offering them.
Oh the restaurant, something wheel, was overpriced and disgusting. I ordered broccoli and cheese soup and it tastes like the chef had made salt water with a splash of cheese and broccoli. As soon as I put the soup in my mouth, my tongue got stuck to the top of my mouth due to lack of saliva and excessive salt intake. So if your gonna eat here, bring your blood pressure medication.
Cheers
Cheers

I am stretching to 3 stars and should not
Good folks hustling cars and luggage up to rooms etc.
checking was a breeze
Golf clubs never managed to get to pro shop–
It took the an entire extra day to get them found.
Great golf course and personnel.
Dinner at Stories in Saturday was pathetic
Sitting for an hour and zero entrée. NONE
Food is sitting in kitchen ledge.
Servers must be overwhelmed
Underwhelmed is a understatement
I ordered nothing from menu
And it’s Mothers Day at a rather upscale resort?
Hyatt in San Antonio much better.

This is a really nice, fun and VERY family friendly resort. The customer service is amazing! Everyone is so nice and friendly. There was never a time that you walked by an employee and they didn’t have a smile on their faces and greeted you. I think everyone here actually loves and enjoys their jobs. There are a lot of free activities here and there are paid activities too. You should definitely book your paid activities like horseback riding, archery, fly fishing etc… in advance because they will get booked quickly. I love that they have free s’mores nightly, free bikes you can use daily and a free movie & popcorn every night too. The water park and lazy river are open until 10pm which is pretty cool because it gets dark later so there’s no rush in getting out of the water. Note: IF YOU DO NOT HAVE CHILDREN AND ARE LOOKING FOR A ROMANTIC GETAWAY THIS IS NOT THE PLACE FOR YOU. This place is VERY family friendly so all of the activities they have are so that adults and kids can do them but they do have age requirements.(see pics.) As far as food goes be sure to bring snacks and stuff for the kids. There’s a mini fridge in the room so you can fit some drinks and stuff in there. I’m really glad we bought bread, ham, cheese, jelly etc… There’s an H.E.B. about 15 minutes before you get to the resort. There are several restaurants in the actual resort but they are all «resort prices» just like anywhere else. I would recommend you look at some of the restaurants outside of the hotel too but just remember that they close early around there. Great family friendly place with great customer service.

When I travel I almost always stay at a Hyatt if they have one where I’m going. Decided to try a resort for the first time with my fiancé. I’ll begin with saying that this resort was not geared towards couples. We went during spring break to have a more relaxed vacation and it seemed they had all their activities geared towards kids. Maybe because it was spring break but when I told the receptionist she seemed like this has happened before and was not surprised to hear a couple say this place was more for families and kids and not for couples. One thing I did like was that they seemed to have staff everywhere!!! So no shortage on help.
Activities– more for kids. We did try zip lining and Rock climbing but again, it was made more for kids. It was in a small area and the zip lining does not go very far at all. And not so high. The price was super expensive! $ 70 for each person. In my opinion you can find better activities and better price in the surrounding area.
Pool– very nice and clean but the adult pool (no kids allowed) was not heated, therefor very cold! A small slide in the general pool. A jacuzzi both at the adult and general pool.
Gym– I did try the gym since I go regularly and must say that it is quite small for the size of the resort. But then again I only saw a couple of people both times I went. So not over crowded at all.
Restaurants at the resort– we only tried one which serves comfort food. During lunch the menu is super small and not a lot of variety. During dinner they have either menu or a buffet. Again, not a lot of variety but good food.
Spa– did not try
NOTE:
There ain’t much around the area so you either do stuff at the resort or go to Austin.

I am torn between two starts and three, on this one. I was really looking forward to staying here a couple of weeks ago. I had stayed here a few years ago and loved it.
First the positives. The facility itself is very pretty, from the outside. The grounds are kept in great condition and of course the golf course, although expensive, is always in great shape! I had room service two of the nights I was there, and the first night was great, second night okay. But I travel extensively and was shocked how much cheaper the room service was than most hotels. I’m normally a Marriott guy, and they can get ridiculous with their charges.
Negatives, don’t bother «upgrading» to a room with a balcony. You are literally inches away from your neighbors balcony, with no privacy wall. So if they are outside as well, you are sitting 3 feet from a complete stranger. Also, the way the building is done you either walk a mile to get to the elevator or you use the stairs. Just a horrible design. The rooms are dated. For the price they charge, this is what blew my mind and mainly why I’m giving it 2 stars. Don’t charge $ 350+ a night for a room where the tiles on the shower broke off and were put back on with white caulk and not even done well. You have tiles with white caulk oozing out of the side just stuck back on. There was hard water stains on the glass door to the shower and the normal black/​brown grime that goes with really old showers. The shower had a metal frame like you’d see from the 90s. The weigh room/​fitness area was very dated. One of the «wall of windows» had a huge, looked like hard water stain, so you couldn’t see out of it. You can tell the interior of the place hasn’t been updated since it opened.
Not to sound crazy picky, but if you are going to charge $ 350+ and more for a regular room, these things are completely unacceptable. If you lowered your prices, it’d be easier to understand. Sure you have a nice pool area and golf course, but so does the JW Marriott in San Antonio…
You can’t charge the same price the JW Marriott in San Antonio charges, when the JW’s amenities, rooms, golf courses, etc, far exceed what you get here. Hopefully if some updates are made to the rooms I’ll be back.

Absolutely beautiful resort and hotel hidden about 20 minutes from downtown.
Make sure to reserve activities (horseback riding, kayaking, etc) in advance because they book up very quickly.
Take advantage of the tennis courts, lazy river and pool, and the golf course if you have time!

Pros:
(1) The people who work here are very helpful and personable.
— On arrival, we realized our balcony was right next to the children’s playground. The front desk changed our room without too much trouble.
— One evening we wanted to buy soda, but didn’t have cash. The vending machine by our room didn’t take cards, so we went looking for one that did. Eventually a gentleman took us to one, and even offered us a $ 5 bill to use when that machine wouldn’t take cards either. When the machine wouldn’t take the bill, this gentleman took us to the front desk where someone opened the McDade shop after hours just so we could get something to drink. We were shocked by the kindness and helpfulness of the people involved.
(2) Healthy menu options at FireWheel Café.
(3) Daily activities
— During our weekend stay we rode bikes, hiked, played frisbee, played lawn chess, cuddled ducklings and chicks, snuggle llamas, watched a «birds of prey» show, and made s’mores (limit 2) for free.
— We payed to go on the kayak trip. $ 65/​each was probably a little pricey for what amounted to a 1.5 hour float. But it was a very enjoyable float.
— The pools and lazy river looked nice for families. But honestly, there were way too many kids in them for us to even touch the water. But for families, I’m sure it’s nice.
— Spa Amenities for guests were decent. There are gender separate amenities and a common pool and hot tub out back. It did seem like where I would go if I wanted to swim, since there weren’t as many (if any) kids.
(4) The little gift shop also sells ice cream, snacks and coffee.
— This is a good place for decent food at a decent price. The best meal I had in the whole resort was a $ 7 prepackaged Caprese meal and chocolate croissant from here.
— The little shop has Starbucks coffee, which is good, but its Pike’s Place, which is really dark. STILL, its better than the coffee served with breakfast at FireWheel, which is jet fuel. No matter how much cream I added to it, it was still dark. I couldn’t finish a single cup.
(5) The grounds are very green and pretty.
— There’s a small hummingbird garden and a small butterfly garden. Cute, but unkempt.
— very short walk from the front desk to the Colorado River.
Cons:
(1) Poor sound proofing.
— I noticed it as soon as I walked into the first room we were given. We could hear kids screaming outside on the playground in our room on the second floor, even with the balcony door closed. And we continued to notice it in the room we actually ended up in. You can hear people’s doors slamming closed (they don’t close gently at all), and easily hear talking and running down the hallways.
(2) lack of a microwave in the rooms.
— This is a deal breaker for us. Why on earth would you have a mini-​fridge but not a microwave?
(3) loud appliances and AC.
— Our mini-​fridge was SO LOUD. Whatever cycle it would go through would cause it to vibrate and cause a ton of noise. We tried to figure out how to stop the noise but in the end we just unplugged the fridge completely. Normally, I would’ve complained about this to someone, but since I had already changed rooms, I didn’t want to be a bother again.
(4) Food is very expensive; ranges from inedible to «ok».
BRING YOUR OWN FOOD/​DRINK!
— Expect to pay at least $ 50 per meal for 2 adults. For very, very mediocre food.
— First meal was at the Bar, since it is all that is open late besides room service. We started with a pretzel appetizer, and I swear they are the exact same frozen pretzels you can buy at HEB. We’re talking cheap frozen pretzels. Then my boyfriend got a burger, and I got a salad. My boyfriend thought the burger was tolerable, but the salad was just not good, and I gave up eating it after 3 bites, then tried getting a BBQ burger instead. The fries were cold, and the bottom bun was soaked through with juice.
— The breakfast buffet at FireWheel isn’t too bad. We did the breakfast buffet each morning. It’s nothing expansive or particularly yummy. I’d put it on par with the average hotel breakfast.
— Don’t buy from the FireWheel menu thinking it might be better quality than the breakfast buffet. We tried that with the french toast, and it was equally mediocre.
— DON’T bother with the pizza «food truck» out by the playground. Our pizza was either not cooked all the way or the dough had become mushy from the sauce. Anyway, the dough was raw-​like, and inedible. Regardless, it’s essentially the kind of pizza you got in middle school. Except you paid $ 5/​slice or $ 20/​whole for it.
— Food options/​quality/​price are the main reason we won’t be back.
(5) Lack of privacy on balcony
— Each balcony is flush with its neighbor, separated by only a gate. You feel like you’re out on your neighbor’s balcony too. You can look straight down the row of balconies next to yours.
— I wouldn’t pay for a balcony at this resort again.
Ultimately, the place feels more like a nice hotel than a resort, and for the price, I would go elsewhere.

Came here with the wife for our anniversary. We were looking for something fun, outdoorsy, and a place we could get away and spend some time together as a couple. Choosing this place was a mistake.
The hotel is wonderful and the staff is friendly/​helpful. Prices (drinks, restaurants) are high versus a typical restaurant, but reasonable for a «resort» that offers so many amenities. The grounds are immaculate and the activities awesome. We were not disappointed by the hotel or its staff.
…BUT…
The entire place was overrun with children. It felt like the kids outnumbered the adults everywhere we went (other than the small adult pool). Even the «bar» was crazy and filled with kids around dinner time!!!
I do not mind children or being around them (I have several of my own) — but that is not what I expected from this resort and spa. We checked out early simply because it was not the weekend trip we were looking for.

Stayed here for an extended weekend on a combo business/​family trip. The room was immaculate; customer relations excellent; scenery gorgeous. The revamped Firewheel Café offered very good buffet choices for dinner and breakfast.
Visited Spa Django several times for nail and hair services. Very satisfied.

We stayed for a weekend while my daughter was at a dance convention. Hyatt Lost Pines provided us with the singular best hotel experience we’ve had in the few years we’ve been having to stay in hotels for dance conventions.
The room was spacious, clean, and had a balcony. The bathroom was more than generous. There was actually more counter space than we could cover with all our stuff.
The staff was all very friendly and actually knew right answers to the questions I asked. WiFi was strong and available everywhere we were in the hotel. There was a solid cell signal outside of the hotel.
The grounds are gorgeous and there was plenty parking.
If you’re not on a group rate, the rooms can be a bit pricey. For once, it just might feel like you’re getting your money’s worth.

My family and I spent our Thanksgiving at Lost Pines and we can’t speak highly enough about our stay. The hospitality was five star, the grounds were immaculate, and the service was absolutely superb. If I had to find a flaw, it would be allowing the guests to use the bicycles later than 5pm.
Thank you Hyatt! You turned our Thanksgiving into our favorite year ever!

The hotel was very comfortable. The showers very refreshing and clean with nice staff. We mainly came for the spa and relaxation since we can get the country feel at home. The spa was very relaxing I just didn’t like how you could eat in the relaxing room. I didn’t really wanna smell food while I was relaxing. The massage was good, the facial was exellent and the mani and pedi was horriable. That was the only down fall. She made me bleed and just slipped the paint on, my husband wasn’t to happy since we spend over $ 800 at the spa which was a little pricey. We may come back.

Tagged along on a friend’s work conference and couldn’t have enjoyed myself more. The grounds were gorgeous, staff was friendly and there was so much to do. I spent a day by the pool and 2 nights around the fire roasting s’mores just relaxing, which was my ultimate goal.
One suggestion, for around the fire pit at Shellers… paint the rungs on those heavy iron chairs with glow in the dark paint. 3 in our party tripped on them at different times (myself included) in the dark as you could not see them when walking near the fire pit. I have a nice bruise on the top of my foot to show for it.

Excellent service. Courteous staff — everyone greeted me with a friendly hello. Super clean room. Very comfortable bed. Free wifi!!! Beautiful grounds. Perfect for a long weekend getaway or a romantic retreat. Will definitely be back.

Holy cow!
The Hyatt never lets me down and I’m so grateful for that. What an amazing company.
This is the most amazing Hyatt location I’ve ever seen in my life. This place has everything and I’m pretty sure there’s something in the water because EVERYONE is so nice here. I really mean everyone!
This place is huge so for future guests, I suggest valet parking or else you’ll be walking pretty far to the lobby.
From the minute I got here everyone was so helpful and the woman that helped me at the front desk was fairly new but she did VERY good for someone being trained. I wish I got her name so I could put in a good word for her!
Great price, amazing staff, clean location, HUGE location, spacious and clean rooms, great amenities, STARBUCKS COFFEE, and amazing food for room service.
This was an amazing experience and I’m VERY happy with my stay.
Thank you Hyatt!

We stayed at Lost Pines this past weekend for our annual staycation and couldn’t have had a better time. The service is beyond incredible — from the Regency club staff (those ladies are AMAZING), to the front desk to the management, every person we encountered was fantastic.
The grounds are also impeccable — when we came to Lost Pines for the first time, my husband and I couldn’t get over how clean every area is. I don’t think I saw one piece of litter on the ground, which is impressive considering the sheer amount of people who are there.
Other reviewers have commented on the paid excursions and how expensive they are, which I will agree with. But there are so many other free activities included that those are not needed at all to enjoy your time here. My days here have included lazy river floating, playing basketball (that was me making all of the impressive shots in the pool hoop), playing ping pong, beating my husband in pool, bike riding and enjoying live music at Shellers.
If you are on the fence about coming here, my advice would be to hurry up and book the room before somebody else does. So worth it! We will see you soon Lost Pines!

3.9 STARS! On the high end of pricey for what it is. After visiting the San Antonio location I decide to take the family to one a little further from home. Upon arriving I was highly impressed with the design. There is a 7 minute trek through the resort until you actually get to the hotel. As you pass trails, ponds, golf courses all highlighted by street lamps you begin to notice this place was expensive to build. It’s an impressive grand entry.
Price: The price ran us $ 1882.46 for two nights. We had four kids and two adults and booked the Jr. Suite. It would of been slightly room expensive but I paid for the rooms in full during booking to save about $ 200. For what you get this is one of the most expensive family resorts in Texas. I recommend Great Wolf Lodge or maybe the San Antonio Hill Country Resort for a better experience. Great Wolf ran us $ 1100 for two night just a month before this trip and the kids loved that pool much more. The staff at all locations are nice and accommodating.
Red Carpet: It was slightly busy when we arrived but Valet did their job as one took the keys and a bell man took the bags. After checking in your bags are already waiting in your room. They lost one of my sandals along the way so I called down and they searched and retrieved it. Good job guys!
Rooms: Wifi is good and actually better than the SA location. They offer paid versions for higher speeds but the free version does great and reaches the main outside areas of the resort. The bathroom is huge and offers a seperate shower and tub. Two sinks would be nice though because one sink for a family of six (four girls) doesn’t get the job done. The beds are comfortable with no complaints. This room needs a $ 30 microwave! C’mon Hyatt!
The Pool: Eh, I believe the pool in San Antonio is slightly larger and I remember a boogie board surf station but this place doesn’t have that. The lazy river seemed smaller and the kids sandy beach area was rather shallow leaving no room to dip and swim as the kids played in the sand. The slide is small as well but the line is minimal so up and down they go. You basically have a lazy river to enjoy which is nicely shaded and landscaped BUT you consistently have to worry about kids pushing their way around you along the way. This place needs a true pool where you can swim without all the distractions of tubers. The one in San Antonio had a better layout but the staff insists that this is the same layout. I’ll be back to the San Antonio resort to confirm next summer.
Breakfast: This is where I was left truly disappointed. The resort in San Antonio had a much better buffet layout by a long shot. This place had minimal to offer in comparison and if you go back and read my SA resort review you will see that I found that breakfast buffet the best I’ve ever had. Ever. That’s really what got me excited about coming to this «same layout» resort. They don’t put a lot out to offer and you have to ask for a waffle. There should be a waffle station at least. This place is no comparison. I’ll get off this soap box.
Lunch/​Dinner Food: Bland! They must take the salt and pepper shakers away from the chefs because the food tasted something like hospital food. Sorry to be so harsh but the presentation was good but the taste was lack luster. The chicken wings are frozen and come with a battered outside so when you add a sauce to the wings they come out soggy, mushy and just plain disgraceful. I sent them back. The chicken on the nachos was flavorless. The same for the quesadillas but those were the best choice. The chicken tenders are probably your best bet when dining inside.
Pool Side Service: Top notch! There are people everywhere taking orders and bringing out great looking food. Although I didn’t order anything out here I constantly saw nice drinks, entrees and salads making their way to families. They grill the chicken outside so you know you are getting the goods.
Overall: I’d give this resort a 3.9 Star rating. I did actually. They offer plenty of activities but they are all way to pricey. $ 45 15 minute pony rides NO! $ 150 to learn how to tie a fishing knot NO! $ 150 to fish but you need a fishing license NO! $ 100 is about where the fun starts per person and with a family of six we are not doing any of the paid activities. We stuck to the hay ride which was stupid, marshmallow roasting which was well organized and sat on a longhorn that had the biggest horns you’ll ever see. Enjoy!

NOT DAY VISIT FRIENDLY like advertised!
girlfriend and I wanted to lounge around while out husbands played golf and we weren’t really welcome here. We were able to eat in a restaurant, but they wouldn’t let us purchase any kind of day pass for activities and events…
and they were also rude about it… drove to Bastrop, visited Y NAILS and had a really great time.