I love the atmosphere of this place and the staff was really friendly. The chicken bowl was so good and it was my first time going and they paid for my food. I will be back.
Aaron F.
Rating des Ortes: 5 Jasper, IN
Nice service and great food, the burrito broke before they get it to me so they gave me a new tortilla. This is the best chipotle.
Natalie R.
Rating des Ortes: 5 Madrid, Spain
I work at this location and we work incredibly hard to keep it clean and to create a fun environment for the customers.
Elissa B.
Rating des Ortes: 4 Louisville, KY
Oh Chipotle, it really is my life. I grew up eating Qdoba more often than I want to admit. Everything about Qdoba made me happy… but I had never had Chipotle, which once I went to the Chipotle side, life would never be the same. Their fresh ingredients may have gotten them in trouble a few months ago, but that hasn’t stopped me from returning to their delicious made burrito bowls. A lil perfect chicken, on top of brown or white rice, black beans, some corn salsa, and pico, and hot red salsa and sour cream, shredded cheese… and go ahead charge me that $ 1.95 for guac… its worth every bite. I am in Mexican inspired heaven. All I need is a margarita and it would be a 5 star review… I’m joking;) or am I? Seriously. The prices are similar to Qdoba, but the quality isn’t. Everything is fresh and delicious and fast. The service staff at this location is always willing to answer my obnoxious questions and never skimp you on your bowl. If you are hungry go get Chipotle, and be prepared for it to be your life too #welcometotheclub
Megan A.
Rating des Ortes: 4 Louisville, KY
I’ll give this location four stars based on my experience there a few nights ago. My man friend and I came in around 6:30pm on a Thursday. I was actually quite shocked by how many people were there; the line was definitely long but not terrible. We had the free burrito coupons so we chose to use those. You did have to make a purchase with it so we went with two drinks. I wasn’t aware that they had to be rung up separately but the manager was so nice about explaining the process to me. Kudos to the manager here! It is also a very clean location which I always appreciate. The downside is that you get a lot of younger people(high school age) in here that can be a little loud. All in all a good Chipotle location though.
Brad G.
Rating des Ortes: 4 Louisville, KY
While this is usually the Chipotle I end up at(since it’s closest), it’s not the best in the city. The one on Westport road seems to be the most consistent when it comes to everything being fresh and not running out of things. Things taste fine here. It’s just not the freshest of all the Chipotles. This Chipotle does have the benefit of people watching on Bardstown road which I can only assume will be enhanced when HopCat opens. Favorite menu item: Carnita burrito White rice Black beans Sour Cream Lettuce – Get one of the Chipotle Tabasco bottles(next to the drinks) for this. Cats call this Purr-fection!
J P.
Rating des Ortes: 4 Colorado Springs, CO
Unilocal gave us a 3 mile destination from the exposition center. Not quite so by GPS. Foods good but check your mileage before you start.
Olga I.
Rating des Ortes: 4 Louisville, KY
Chipotle is always my go to place for lunch and I really like their chicken bowl. They pile on the toppings generously and I love all the options they have. My fav is their gauc.
John R.
Rating des Ortes: 5 Clifton, Louisville, KY
Love the outdoor seating. I’ve always had good experiences here. I prefer to pop in on the weekends for some midday noms. It’s busy sometimes during peak hours but usually nothing too extreme.
Erica H.
Rating des Ortes: 5 Corydon, IN
Seriously the best restaurant I’ve ever been to by far! It’s always clean. The food is always good and fresh. And the staff man… They are some of the best most down to earth people I have ever met! They are always smiling, happy and friendly. We go there so often I feel like they are basically family lol! If there is ever a problem they manager is more than happy to solve it pronto. 10⁄5 stars in my book!
Maggie P.
Rating des Ortes: 4 Louisville, KY
I love this place! I go there all the time since I go to school around that area. Each staff personally gets to know you, and they’re pretty cool people. Service was really quick and pleasant, with my order only taking 2 minutes to make. Why 4 stars is because sometimes the steak is bony and fatty in which I wish that’s something they’ll change, overall I’m satisfied.
Shawna M.
Rating des Ortes: 2 Cincinnati, OH
Super skimpy on anything you get here. Would barely give me any rice, hardly any fajitas as well? Glad I was just stopping in from out of town and this is not my local chipotle location! Also tried to Charge me for a large drink when I asked for a cup! Will not be back.
Beth W.
Rating des Ortes: 1 Louisville, KY
Okay… I have to write an update because what I saw today made me gasp out loud there. A girl who works there was evidently on break(but behind the counter) because she wasn’t wear gloves and was drinking a soda and eating chips out of the bin that they bag for customers… ewww
Mark G.
Rating des Ortes: 3 Floyds Knobs, IN
I decided to try Chipolte. Whoopy Dooo! I’m going to stick with Q’doba. I ordered the crispy tacos. Two chicken one steak. Not really impressed. Ask me if I miss the Arby’s. Yeah. The tacos were really short on meat. Talking four to five pieces. Seriously I’m a grown man if I wanted the children’s portion I would expect a toy with my meal. Plus they have no queso. Let me state this again NOQUESO! I give this a nope. I will say they are really friendly and the crispy taco shell was better than Q’doba. But the missing meat and no queso sealed the deal.
Katie B.
Rating des Ortes: 5 Louisville, KY
The reviews for this location baffle me. I’ve been here more times than I can count on both hands and have ALWAYS received great service. By the way, if you want more in your burrito bowl, simply ask for more. They don’t charge extra for things like rice, beans, salsa, and cheese. I am a Chipotle fanatic. I’ve been to many locations multiple times, and this location has the best, most consistent food out of any other location I’ve frequented.
Chris S.
Rating des Ortes: 4 Louisville, KY
I’m revising my review of this location because their service and product have notably improved since my last review. I had complained about poor attitude from the staff. I’ve since given them several visits and received pretty good service. No complaints there. Same goes for the food. I had complained about lukewarm, soggy burritos and bowls, and sometimes botched orders with no desire to fix them. No such problems anymore. I think they’ve hit their stride and they’re doing their thing well. The only reason it doesn’t get 5 stars from me is because I’ve had better burritos elsewhere, but I don’t have any complaints about this Chipotle location anymore.
Megan E.
Rating des Ortes: 4 Louisville, KY
I don’t get all the hate for this Chipotle. I’ve been three times this year — once in January, once in February, and once in March. The employees have been courteous, friendly, and accommodating and the quality of the food has been consistently high. The first trip was during the Sofritas promotion and they were out of almost everything I wanted. I gave them a pass since it was late and they had obviously been slammed since people will do anything for what essentially amounts to two half price burritos. Since then, the food quality has been pleasantly consistent. I do not eat the meat options and am unable to comment on those. That said, each time I’ve been, the fajita vegetables were just coming off the grill and absolutely delicious. I also appreciate the brown rice option and the fact that the vegetable entrees include guacamole in the price! While Chipotle is obviously not akin to El Taco Luchador, it’s a solid option for anyone looking to get a quick and tasty meal with easily discernable nutrition information.
Amanda A.
Rating des Ortes: 4 Louisville, KY
I stopped in last night despite the many terrible reviews, since this is the closest Chipotle to me. I’d gotten the new vegan sofritas the month before during a promotional day, so I was coming in to claim my free burrito for trying it out. I waited about 5 minutes in line, which wasn’t bad at all at peak dinner time on a weekend. Each staff member was friendly, and I quickly got my veggie burrito bowl, some guacamole and chips, and a soda. I figured only the main part of my meal was going to be comped with the promotion, but they gave me everything for free! Definitely a nice surprise. The guacamole was some of the best I’ve ever had at Chipotle, chips were perfectly crisp and salted, and my burrito bowl was hot and just the right amount of full to keep from spilling over too much. I didn’t see anyone skimping on toppings or anything run out, and one of the guys on the line notified the cook about rice and peppers running low. Love that there’s easy parking at this location. I will definitely be back.
Joseph T.
Rating des Ortes: 2 Louisville, KY
More like 2.5 stars. It’s really not that great. A burrito bowl with steak. The steak was fatty and tough. The food caused me to race home, kick in my front door, and get to my bathroom as soon as I possibly could. Wasn’t good. Wasn’t good at all. I’ll only go back if someone insists that we go. I’d rather eat at McDonald’s.
Tj P.
Rating des Ortes: 2 Louisville, KY
Generally, I like Chipotle. And it’s nice to have one on this popular stretch of Bardstown Road, but this Chipotle, is just fair at best. I’m not sure what it was really, but something was missing, and I came away feeling that Qdoba is better and really just down the road, so if I were looking for that Cali Mexican style, I’d likely just go there instead. And if I’m really looking for something better, I’ll go to Taco Luchador, because who doesn’t like Mexican wrestlers and restaurants named after them?