Earl’s Brake & Alignment Service

This review MUST be prefaced with sharing the fact that I am from a small town and very much appreciate how businesses in small towns operate. To add a little 90s television reference, «sometimes you wanna go where everybody knows your name». This is one of those places.
The manager, Charlie, is a top-​notch guy. Far too often, a tiny little problem in a car becomes this gigantic laundry list of «oh, you should fix that» and «well, we should probably go ahead and take care of this» sorts of things. That’s simply not what they do here. Charlie shoots you straight and lets you know very quickly what it is that you (or he and his staff) are facing. He always calls me when he diagnoses the automotive diseases my poor, old car contracts. He lets me know what the price is going to be, and before he does anything at all, we talk out any and all questions I have. In almost every instance (and sadly, my poor, old car has had quite a few), Charlie and his team have finished their work within the same day that I leave my car with them. The one time I had to leave my car for a couple of days, he helped me make transportation arrangements.
I know too little about cars to know if a rattling noise is a muffler or a catalytic convertor (had to Google that to make sure I spelled it right) or a transmission or a bottle of Coca-​Cola rolling around in the back of my car. I’m the most classic sort of automotive scheme victim a person could be. What I do know, though, is the difference between good people who know what they are talking about and those who don’t. Charlie and his team are the prior, and I would trust them with my poor, old (and more beloved that anything you’ve ever seen) car any day. I was referenced to Earl’s Brakes and Alignment by more than one person, and I am incredibly grateful that I took the advice.